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Alabama Unemployment Phone Numbers

File a new claim or to reopen an existing one -

Apply online Sunday – Friday.

  • To file an Unemployment Compensation Claim - 1-866-234-5382 (7:00 am – 4:30 pm, Mon. – Fri.)
  • To file an Unemployment Compensation Claim (TTY/TDD) - 1-800-499-2035 (7:00 am – 4:30 pm, Mon. – Fri.)
  • To contact the Inquiry Line regarding an existing claim - 1-800-361-4524 (7:00 am – 4:30 pm, Mon. – Fri.)

Weekly Certifications -

Call -
Birmingham (205) 458-2282
Montgomery (334) 954-4094
Not in a local area: (800) 752-7389

TTY/TDD -
Montgomery (334) 956-7302
Toll Free 1-800-280-9828

File a weekly certification online.

Contact an Unemployment Compensation Call Center by Fax

Montgomery (334) 215-7557
Birmingham (205) 458-2222

Fax a request to appeal an Unemployment Compensation Claim (334) 242-2084
Fax a request to the Board of Appeals (334) 242-0539

Other Contact Numbers

Report Unemployment Compensation FRAUD 1-800-392-8019
Request copies of records from Information Disclosure (334) 242-8981

Know more -
Office locations and details on how to apply.

Questions & Answers

  1. ron says:

    I have not been receiving my weekly benefit check I applied for my weekly benefits in October of last year, what’s going on??

    • Adrian says:

      Please note that we are not a govt. organisation or a state agency.If you filed for benefits from Alabama,please contact the claims center of the labor department on 1-866-234-5382 for update on status.

  2. barbara cutsinger says:

    trying to posy weekly claim

  3. Sandra B Phillips says:

    On December 15, 2013 I filed a UE claim online, on -2/30/2013 I received a call from a woman (very nice) she ask me questions regarding the “final incident” and said that she had to call my former employer back and then she would call me back??? I haven’t received a letter, a phone call or anything since 12/30, I am about to be in a financial night mars very soon! Please forward this to the person handling my claim, my ss# is 263.83.3618
    Thank you,
    Sandy Phillips

    • Adrian says:

      Please note that this is not a govt. website and that we do not forward messages to claims centers.
      You may contact the claims office in Alabama immediately on the toll free number below to know the status.
      1-800-361-4524 (7:00 am – 4:30 pm,, Mon. – Fri.)

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