All States » Alabama

Alabama Unemployment Phone Numbers

File a new claim or to reopen an existing one –

Apply online Sunday – Friday.

  • To file an Unemployment Compensation Claim – 1-866-234-5382 (7:00 am – 4:30 pm, Mon. – Fri.)
  • To file an Unemployment Compensation Claim (TTY/TDD) – 1-800-499-2035 (7:00 am – 4:30 pm, Mon. – Fri.)
  • To contact the Inquiry Line regarding an existing claim – 1-800-361-4524 (7:00 am – 4:30 pm, Mon. – Fri.)

Weekly Certifications –

Call –
Birmingham (205) 458-2282
Montgomery (334) 954-4094
Not in a local area: (800) 752-7389

TTY/TDD –
Montgomery (334) 956-7302
Toll Free 1-800-280-9828

File a weekly certification online.

Contact an Unemployment Compensation Call Center by Fax

Montgomery (334) 215-7557
Birmingham (205) 458-2222

Fax a request to appeal an Unemployment Compensation Claim (334) 242-2084
Fax a request to the Board of Appeals (334) 242-0539

Other Contact Numbers

Report Unemployment Compensation FRAUD 1-800-392-8019
Request copies of records from Information Disclosure (334) 242-8981

Know more –
Office locations and details on how to apply.

Questions & Answers

  1. Melissa says:

    I cannot get a hold of anyone 361-4524 number I reported that I got holiday pay for memorial day and the system locked my claim. No one locally can help, they said I have to call that number until someone answers, I cannot leave a message either. I have literally called 100 times and no one answers

    • Sam says:

      Melissa,

      They may be experiencing high call volumes. Please try calling during the off-peak hours or try checking the Claim Status online.

  2. Thomas says:

    Last year I retired from the public school system and draw retirement. I went to work at a private school but my contract was not renewed and my last check was May 1, 2017 and my last day of work is May 26, 2017 according to my contract. What do I list as my last day of work when filing for unemployment. Can not find a contact number to call an ask.

  3. Sonya says:

    I got approved for my benefits it said i was paid 4-26-17 but i haven’t got my debit card how long does it take?

    • Sam says:

      It should not take more than 7-10 working days unless specified.

      Please call the Claims Center for a precise update.

  4. Machelle says:

    For 9 years now I worked full time. Now because of the economy my hours are being cut back to 3 days a week. Which my pay period is every 2 weeks and I just lost about $600 a month. Am I eligible for partial unemployment?

    • Sam says:

      Yes, you can be eligible to collect partial Unemployment Insurance benefits for an involuntary reduction in the hours.

      Please consider applying.

  5. Charles says:

    I’ve only had an income 3 weeks of the past seven. The time off has not been consecutive and I’m wondering if there’s any way that I could claimed. So my question is – Can past weeks be claimed?

  6. Chiquita carroll says:

    Why isn’t my unemployment benefits on my card today?

    • Sam says:

      Please note this is a private forum and we do not have access to the claims record.

      You may call the claims center/customer service of the labor dept. in your state for further information.

  7. Mary McLin says:

    Direct deposit info is wrong need to edit website has no edit screen only change to debit card which I selected by mistake need to use direct deposit in to bank how do I change or fix this?

  8. James says:

    I had 2 full time jobs at the same time, I was just let go from one of them. Am
    I eligible to file unemployment for the job I have been let go from even though I still have my other job or does that make me ineligible to file ?

    • Martin says:

      Not sure if you will be eligible for UI benefits since you’re not unemployed.

      Please call the Unemployment Office in your state for further information.

  9. Neil Gottfried says:

    I work in Alabama for 3 year on an off. My unemployment checks have stop coming is there anyway I can get an extension ?

    • Martin says:

      The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.

  10. Bonnie Mitchell says:

    1. When is the earliest I can file a claim?
    2. Do I need to physically be in AL to file a claim?

    • Martin says:

      The sooner, its better. Claim within a week or two from the time of separating from the job.

      You don’t have to be physically present.

  11. Dewayne says:

    I’m receiving unemployment but I have a month of unemployment that is unpaid why is that?

    • Martin says:

      We do not have access to your claim information.

      Please call the claims center/customer service of the labor dept. in your state for further information.

  12. Edward Strickland says:

    Trying to file a claim but am being stopped because they want me to apply for a credit report that I do not want.How do I go about filing a claim.

  13. Daniel Adam Snider says:

    I have not received an unemployment check and I filed for unemployment compensation on February 07, 2014. I have not received anything saying I would not be eligible for uc. Can you help?

    • Adrian says:

      You must have followed up with the labor dept long time ago!

      Please call the customer service/claims center immediately for an update.

  14. ron says:

    I have not been receiving my weekly benefit check I applied for my weekly benefits in October of last year, what’s going on??

    • Adrian says:

      Please note that we are not a govt. organisation or a state agency.If you filed for benefits from Alabama,please contact the claims center of the labor department on 1-866-234-5382 for update on status.

  15. barbara cutsinger says:

    trying to posy weekly claim

  16. Sandra B Phillips says:

    On December 15, 2013 I filed a UE claim online, on -2/30/2013 I received a call from a woman (very nice) she ask me questions regarding the “final incident” and said that she had to call my former employer back and then she would call me back??? I haven’t received a letter, a phone call or anything since 12/30, I am about to be in a financial night mars very soon! Please forward this to the person handling my claim.
    Thank you,
    Sandy Phillips

    • Adrian says:

      Please note that this is not a govt. website and that we do not forward messages to claims centers.
      You may contact the claims office in Alabama immediately on the toll free number below to know the status.
      1-800-361-4524 (7:00 am – 4:30 pm,, Mon. – Fri.)

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