Alaska Unemployment Weekly Claims
You can file your biweekly claims by using the Internet or phone (VICTOR). Once you’ve opened a claim, you must file every two weeks to keep your claim active and to receive benefits.
Filing on the Internet
To file your biweekly claims on the Internet, log in to my.alaska.gov and click on “Unemployment Insurance Benefits.” MyAlaska is operated by the State of Alaska, which provides single-sign-on for multiple state services available 24 hours per day.
Filing by phone — VICTOR
To file your biweekly claims by phone, use VICTOR, an automated system that is available every day, 6 a.m. to 7 p.m., Alaska Standard Time.
- Anchorage Area: 907.277.0693
- Fairbanks Area: 907.451.6126
- Juneau Area: 907.586.4650
- All other areas (toll-free): 888.222.9989
- Inside Alaska: 711
- Outside Alaska: 800.770.8255 (toll-free)
Note: If you hang up before VICTOR tells you your claim was accepted, your answers will not be recorded, and your claim will not be processed. You will have to call again to file.
If you are instructed to call the UI claim center, do so within seven days. You will be denied benefits if you do not call.
Information you need for filing:
- Your Social Security number
- Your self-chosen PIN (for VICTOR only)
- myAlaska login ID and password (for Internet)
- Dates of any travel during the week(s) claimed
- The gross amount and employer name for any holiday, vacation, retirement, severance and bonus payments you received during the weeks you are claiming
For any week(s) worked and claimed, report:
- Gross earnings before deductions (include earnings, jury duty, self-employment and commissions, even if you have not been paid.)
- Number of hours worked
- Last day worked in that week
- Employer(s) name and address