Arkansas Unemployment Contact Information
The Arkansas Division of Workforce Services offers several phone numbers to contact their different departments and services.
Arkansas Unemployment Phone Numbers
wdt_ID | Department | Phone Number |
---|---|---|
1 | Unemployment Insurance Service Center | 844-908-2178 |
2 | Arkline - File Weekly Claims by Phone | 501-907-2590 |
3 | Fraud & Identity Theft | Report Fraud |
4 | Appeals | File an Appeal |
5 | Workforce Services - General Information | 501-682-2121 |
6 | Overpayments - Benefit Payment Control | 501-682-3241 |
Information to have when calling the Arkansas Division of Workforce Services
To save time when you call, it’s important to have the following information on hand:
- Your name & mailing address
- Your Social Security Number
- The name & address of your last employer
- The last day you worked & the reason you are no longer working
- Your Personal Identification Number (PIN)
- For weekly claims: The total number of hours worked and gross earnings for the week for which you are making a claim
Unemployment Insurance Service Center
Main phone number: 844-908-2178
Monday-Friday | 8 a.m. – 3:30 p.m.
Unemployment Insurance: If you are calling to file a claim or inquire about your unemployment insurance benefits, you can call the Unemployment Insurance Division at 1-844-908-2178. This line is available from Monday to Friday, from 8:00 am to 3:30 pm.
File Weekly Claims by Phone
ArkLine for Claimants: 501-907-2590
Monday through Friday 6:00 a.m. to 6:00 p.m.
Sunday 12:01 a.m. to 6:00 p.m.
Using ArkLine
By using your touch-tone phone, you can quickly file your weekly claim for benefits. You can also use ArkLine to check the status of your claim.
- To get general information, press 1
- To inquire about your claim, press 2
- To file your weekly claim, press 3
Be aware that phone lines may be busy, and wait times can vary depending on the volume of calls received.
Workforce Services – General Information
For general information about ADWS, call 501-682-2121.
Overpayments
Any questions regarding overpayments can be directed to Benefit Payment Control at 501-682-3241.
Appeals
Appeal Tribunal: 501-682-1063
Board of Review: 501-683-4300
Report Fraud
You are encouraged to report Arkansas unemployment fraud. If you know about someone who is cheating the system, please call the Fraud Hotline at 501-682-1058.
Arkansas Workforce Center Locations
The state of Arkansas operates over 40 Workforce Job Centers in partnership with American Job Center Network.
Arkansas Workforce Job Centers are a valuable resource for job seekers, especially if you are collecting Arkansas unemployment compensation. With a mission to help people find sustainable employment and connect businesses with qualified workers, these centers provide a range of services and programs to help unemployed individuals find work.
wdt_ID | Name | Location | Phone | Center Hours |
---|---|---|---|---|
1 | Arkansas Workforce Center at Batesville | 396 Barnett Drive PO Box 2296 Batesville, AR 72501 | 870-793-4156 | Mon-Fri 8:00 am to 4:30 pm |
2 | Arkansas Workforce Center at Benton | 400 Edison Avenue P.O. Box 2470 Benton, AR 72015 | 501-315-7702 | Mon-Fri 8:00 am to 4:30 pm |
3 | Arkansas Workforce Center at Blytheville | 2825 S Division PO Box 1409 Blytheville, AR 72315 | 870-762-2035 | Mon-Fri 8:00 am to 4:30 pm |
4 | Arkansas Workforce Center at Brinkley | 405 West 4th Street P.O. Box 805 Brinkley, AR 72021 | 870-734-3374 | Mon-Fri 8:00 am to 4:30 pm |
5 | Arkansas Workforce Center at Camden | 237 Jackson Street PO Box 717 Camden, AR 71701 | 870-836-5024 | Mon-Fri 8:00 am to 4:30 pm |
6 | SAU Tech Adult Education - Ouachita County | 237 Jackson St. SW P.O. Box 717 Camden, AR 71701 | 870-836-5024 | Mon & Wed 8:00 am to 5:30 pm Tue & Thur 8:00 am to 8:00 pm Fri 8:00 am to 12:00 pm |
7 | Arkansas Workforce Center at Clarksville | 23 Sherwood Plaza PO Box 774 Clarksville, AR 72830 | 479-754-8969 | Mon-Wed, 8:00 am to 4:30 pm |
8 | Arkansas Workforce Center at Clinton | 1396 Hwy 65 Room 173 Clinton, AR 72031 | 501-745-8485 | 1st & 3rd Tue, 11:00 am - 2:00 pm |
9 | Arkansas Workforce Center at Conway | 1500 North Museum Road Suite 111 Conway, AR 72032 | 501-730-9897 | Mon-Fri 8:00 am to 4:30 pm |
10 | Arkansas Workforce Center at Crossett | 304 North Alabama PO Box 1220 Crossett, AR 71635 | 870-619-4737 | Mon-Fri 8:00 am to 4:30 pm |
11 | Arkansas Workforce Center at El Dorado | 708 West Faulkner PO Box 2038 El Dorado, AR 71730 | 870-862-6456 | Mon-Fri 8:00 am to 4:30 pm |
12 | Arkansas Workforce Center at Fayetteville | 2153 East Joyce Blvd #201 PO Box 1205 Fayetteville, AR 72701 | 479-521-5730 | Mon-Fri 8:00 am to 4:30 pm |
13 | Arkansas Workforce Center at Forrest City | 300 Eldridge Road Suite 2 Forrest City, AR 72335 | 870-633-2900 | Mon-Fri 8:00 am to 4:30 pm |
14 | Arkansas Workforce Center at Fort Smith | 616 Garrison Ave Suite 101; PO Box 1987 Fort Smith, AR 72902 | 479-783-0231 | Mon-Fri 8:00 am to 4:30 pm |
15 | Arkansas Workforce Center at Harrison | 818 Highway 62/65 North PO Box 280 Harrison, AR 72601 | 870-741-8236 | Mon-Fri 8:00 am to 4:30 pm |
16 | Arkansas Division of Workforce Services | 810 Newman Drive Helena, AR 72342-3230 | 870-338-7415 | |
17 | Arkansas Workforce Center at Hope | 205 Smith Road, Suite A Hope, AR 71801 | 870-777-3421 | Mon-Fri 8:00 am to 4:30 pm |
18 | Arkansas Workforce Center at Hope | 205 Smith Road Suite A Hope, AR 71801 | 870-777-3421 | Mon-Fri 8:00 am to 4:30 pm |
19 | Arkansas Workforce Center at Hot Springs | 201 Market St Suite 300 PO Box 2278 (71914) Hot Springs, AR 71901 | 501-525-3450 | Mon-Fri 8:00 am to 4:30 pm |
20 | Arkansas Workforce Center at Jonesboro | 2311 East Nettleton Street Jonesboro, AR 72401 | 870-935-5594 | Mon-Fri 8:00 am to 4:30 pm |
21 | Arkansas Workforce Center at Lake Village | 103 Main Street PO Box 806 Lake Village, AR 71653 | 870-619-4744 | Mon-Thur 8:00 am to 4:30 pm Fri 8:00 am to 12:00 pm |
22 | Arkansas Workforce Center at Little Rock | 5401 South University Ave. Little Rock, AR 72209 | 501-682-7719 or 800-250-6691 | Mon-Fri 8:00 am to 4:30 pm |
23 | Arkansas Workforce Center at Lonoke | 902 N. Center Street Lonoke, AR 72086 | 501-676-2721 | Mon-Fri 8:00 am to 5:00 pm |
24 | Arkansas Workforce Center at Magnolia | 104 Harvey Couch Blvd. PO Box 369 Magnolia, AR 71754 | 870-234-3440 | Mon-Fri 8:00 am to 4:30 pm |
25 | SAU Tech Adult Education - Columbia County | 104 Harvey Couch Blvd Magnolia, AR 71753 | 870-234-3440 | Mon-Tue 8:00 am to 8:00 pm Wed-Thur 8:00 am to 5:30 pm Fri 8:00 am to 12:00 pm |
26 | Arkansas Workforce Center at Mena | 1100 College Drive Abernathy Building Mena, AR 71953 | 479-394-3060 | Mon-Fri 8:00 am to 4:30 pm |
27 | Arkansas Workforce Center at Monticello | 477 South Main Street PO Box 619 Monticello, AR 71655 | WIOA: 870-224-7075 or DWS: 870-367-2476 | Mon-Fri 8:00 am to 4:30 pm |
28 | Arkansas Workforce Center at Morrilton | 104 E Railroad Ave Morrilton, AR 72110 | 501-354-9793 | Mon-Fri 8:00 am to 4:30 pm |
29 | Arkansas Workforce Center at Mountain Home | 1058 Highland Circle Suite 20 Mountain Home, AR 72654 | 870-425-2386 | Mon-Fri 8:00 am to 4:30 pm |
30 | Arkansas Workforce Center at Mountain View | 211 Blanchard Ave Mountain View, AR 72560 | 870-269-4070 | Mon-Thur 8:00 am to 5:00 pm Fri 8:00 am to 12:00 pm |
31 | Arkansas Department of Workforce Services | 7648 Victory Blvd Suite B Newport, AR 72112 | 870-523-3641 | Mon-Fri 8:00 am to 4:30 pm |
32 | Arkansas Workforce Center at North Little Rock | 324 W Pershing Blvd. Suite 1 North Little Rock, AR 72114 | 501-376-4119 | Mon-Fri 8:00 am to 4:30 pm |
33 | Arkansas Workforce Center at Paragould | 1015 Linwood Drive, Ste 4 Paragould, AR 72450 | 870-236-8512 | Mon-Fri 8:00 am to 4:30 pm |
34 | Arkansas Workforce Center at Pine Bluff | 1001 S Tennessee Street Pine Bluff, AR 71601 | 870-619-4803 | Mon-Thur 8:00 am to 4:30 pm Fri 8:00 am to 12:00 pm |
35 | Department of Human Services - Nevada County | 355 W 1st St Prescott, AR 71857 | 870-887-6626 | Mon-Fri 8:00 am to 4:30 pm |
36 | Arkansas Workforce Center at Rogers | 100 North Dixieland Road Suite B1-5 Rogers, AR 72757-0999 | 479-636-4755 | Mon-Fri 8:00 am to 4:30 pm |
37 | Arkansas Workforce Center at Russellville | 104 South Rochester PO Box 727 Russellville, AR 72801 | 479-968-2784 | Mon-Fri 8:00 am to 4:30 pm |
38 | Arkansas Workforce Center | 501 West Arch Street PO Box 248 Searcy, AR 72145-0248 | 501-268-8601 | Mon-Fri 8:00 am to 4:30 pm |
39 | Crawford County Adult Education Center | 301 Mt. Vista Blvd Van Buren, AR 72956 | 479-471-0019 | Mon and Wed 8 am to 4 pm Tues and Thurs 8 am to 8 pm |
40 | Arkansas Workforce Center at West Memphis | 2003 W Broadway North Campus; PO Box 1928 West Memphis, AR 72301 | 870-735-6730 | Mon-Fri 8:00 am to 4:30 pm |
Arkansas Workforce offers job matching services, referral services, training programs, career counseling, and more. With multiple locations throughout the state, Arkansas Workforce Centers provide a highly supportive environment for job seekers.
Training Programs
Arkansas Workforce Division Services provides various training programs that can help you acquire the skills you need to land a job in your chosen field. These training programs are designed to equip you with the technical and soft skills needed to succeed in your desired occupation.
Education
Arkansas Workforce Centers offer a range of education opportunities, including adult education, GED preparation, and vocational and technical training. These opportunities can help you upgrade your skills, obtain a certification, or advance your career.
Interview Skills
Practice your interviewing skills. Preparing for an interview is essential for any job seeker. AWDS offers resources and tools to help you improve your interviewing skills, such as mock interviews, feedback, and tips for answering commonly asked interview questions.
Resume Building
A well-written resume can make a difference in getting the job you want. Arkansas Workforce Division Services offers assistance in creating or updating your resume, including tips on how to tailor it to a specific job listing.
Resource Room
At an Arkansas Workforce Center, you can enjoy free access to computers, internet, printers, and fax machines in the resource room. These resources can help you search for jobs, complete job applications, calculate your weekly benefit amount, file a weekly UI claim, perform work search requirements, and communicate with potential employers. Performing these activities will ensure you maintain your eligibility for Arkansas unemployment benefits.
Connect with Employers
ADWS has a vast network of employers across the state, and it can help you connect with employers hiring in your area. The agency offers job matching services and referrals to job openings that match your skills and qualifications.
Labor Market Information
Learn about occupations currently in demand. Arkansas Workforce Centers provide information about the labor market and occupations that are in high demand. This information can help you identify job opportunities that align with your skills and interests.
Career Readiness Certificate
The Career Readiness Certificate is a nationally recognized credential that verifies your essential workplace skills. Arkansas Workforce Division Services offers assessments to measure your skills and provide training and support to help you earn your Career Readiness Certificate.
Job Fairs
Arkansas Workforce Division Services hosts job fairs and hiring events throughout the year. These events provide an opportunity for job seekers to meet with potential employers, learn about job openings, and make valuable connections in their industry.
In addition to the services listed above, Arkansas Workforce Division Services offers a variety of programs and services to assist job seekers, including financial aid, supportive services, and on-the-job training.
Mobile Workforce Centers
The state of Arkansas operates a fleet of Mobile Work Centers to better serve Arkansas workers. These Mobile Workforce Centers have been highly successful in meeting the needs of Arkansans, especially those who live in rural areas with limited access to workforce services.
The five large units, four RVs, and one trailer, along with four “mini” mobile units, have full internet connectivity, computers, printers, copiers, and helpful staff.
One of the unique features of these Mobile Workforce Centers is the Jobs Application with Speech (JAWS) software, which provides assistance to individuals who are visually impaired or have other disabilities. Most of the mobile units are also handicapped-accessible, making it easier for individuals with disabilities to access the services offered.
The Mobile Workforce Centers have also been instrumental in supporting reentry activities by helping individuals who are incarcerated, recently released, or within 30 days of release.
The units assist with AJL information and registration, job search, resume creation, mock interviews, and information on careers and small businesses. The Quick Guide provided to individuals 30 days to release provides a snapshot of how much preparation is needed to take the Career Readiness Certification assessment and if there is a need for additional help through the Key Train modules or a referral to Adult Education.
In addition to providing workforce services to individuals, the Mobile Workforce Centers are often requested for job fairs, hiring events, conferences, and other events so attendees can receive and/or learn more about ADWS services. Training sessions, interviews, workshops, and assessments have also been held on the mobile units.
The Arkansas Mobile Workforce Centers have been a valuable resource for individuals, communities, and employers throughout the state. By providing accessible and convenient workforce services, the Mobile Workforce Centers have helped countless Arkansans find employment.
You can fill out a request form to have an Arkansas Mobile Workforce Center visit your area.
My pua account has been in review for over 3 months. I have uploaded all the information requested long ago. What is the problem? I am legally entitled to this assistance. Please someone, look into this. I may lose my home.
Wilbert,
The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.
Can i go to any unemployment office to verify my id ? have tried
calling but virtually impossible to get though.
I have scanned it successfully but they have locked my account
requiring in person verification, Still unemployed, and in the process of
bankruptcy. DESPERATELY NEEDING THIS ASSISTANCE.
Please a timely would be so much appreciated!!
Gregory,
Please consider the option of visiting an office in the vicinity if safe and feasible.
Yes you do I found out. They adjust your unemployment for that week.
i keep getting kicked off the arknet site while i am filing my claim,what do i do?
My name is Zechariah Evans.
I filed 3 months ago I turned in all paperwork. What do I do I’m losing everything just like so many others please help me.
Please note this is a private forum and we do not have access to your claim file. You can consider the option of visiting an office (if safe and feasible). You might need an appointment (check the official website).
Michael,
Please clear the “Cookies” and “Cache” from the browser in use. You can also try using a different one. If the issue persists, please reach out to the Unemployment Office.
Mark liner contact me thanks
Mark,
Please note this is a private forum. Feel free to participate in this discussion or let us know your query.
I work for jelly services as substitute teacher. We are laid off during summer months. Do I qualify for unemployment?
Carolyn,
Seasonal workers do not generally quality to claim UI benefits. Please call the Unemployment Office for more.
Hi, I’m new in the area, I’ve been applying for employment fulltime,on websites with no luck. I have been in the medical field for 26 year’s.
Peggy,
Please contact the Labor authorities in your state to understand if they can help you through employment programs.
I want to know how i can obtain my unemployment? My problem is that i gotten punished for 24 or so weeks but i didn’t know that i was being punished. They say i was working a whole month or so and i was filing but the thing about it is i wasnt filing. But i cant prove it and they stopped before the 4 weeks filing. Because i moved since than but in the event.i think they got a few hundred and i jnow its wrong and i should be punished. My question is how can i pay my bills. Is there some way that they can deduct it and make me pay it back? I hate it happened and i do beleave it was my ex wife but i can’t prove it or pay my bills. Is there some way to still be able to get help and they can still get there money back from me and some penalties to get extra or something cause my bills still dont stop and im gonna be homeless.
The bank or check cashing place will have proof who signed or cashed the check. Via CCTV, if anyone but yourself signed the check that is a crime.
Rodney,
I can understand your situation. However, some of these terms may not be acceptable. Please reach out to the Unemployment Office and see how they can help you.
Job closing doors. Can I draw unemployment if I can not go back into the work force due to elderly parent?
I am tired of trying to get ahold of someone. This is ludacris. I gave up amd am living in my car, thanks
Mary,
Unemployment Insurance benefits are only extended to claimants who’re able and available for work.
Is there a number I can talk to a person . The local office is NOT answering the phone.
Mark,
Please use this website link to access contact information – https://www.arknet.arkansas.gov/
The office I work at has been sold & I was retained with a pay cut and can no longer afford to carry 2 households as my husband works out of state I’m quitting my job to trail my spouse will I qualify for benefits if my employer agrees? If so is the waiting period still 1 week?
Stacy,
Please speak to the Unemployment Office before making a decision on your employment since it can be considered voluntary.
Can someone call me please 219 613 7883 need help
James,
Please note this is a private forum and we do not have access to your claim file. You can continue following up with the Unemployment Office.
How will benefits be affected by a lump sum severance?
Since the severance is a one-time lump sum payment, you can apply for benefits right away.
The payout amount should be declared as an income.
I need to know how to get a letter tell about me get unemployment during the years of 2009 thur 2011 this is very important it is for the Vetarns dept on a claim or a number to call for this. Thanks
Simply call the Unemployment Office in your state for information on historical claims.