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Connecticut Unemployment Phone Numbers

  • File your weekly continued claim: Sunday, 12 a.m. to 11 p.m., and Monday through Friday, 6 a.m. to 8 p.m., Eastern Standard Time (E.S.T.)
  • File or resume filing your initial (new) claim or reopen your claim: Monday through Friday, 7:30 a.m. to 4:00 p.m. (E.S.T.)
  • All other inquiry options, including employer information, are available 7 days/week, 24 hours/day.

To ensure the best possible customer service, the following call-in schedule for individuals filing initial or reopened unemployment is now in effect:

  • Callers with social security numbers ending in numerals 0 through 4 can call the TeleBenefits “Dial to File” system on Mondays
  • Callers with social security numbers ending in numerals 0 through 7 can call the TeleBenefits “Dial to File” system on Tuesdays
  • Callers with social security numbers ending in any numeral (0-9) can call the TeleBenefits “Dial to File” system on Wednesdays, Thursdays, AND Fridays

Call the telephone number listed that is within your local calling area. Directions to the nearest CT Works Career Center located in these areas can be obtained by the calling the number listed below.

Local Calling Areas TeleBenefits Phone Numbers
Ansonia (203) 230-4939
Bridgeport (203) 579-6291
Bristol (860) 566-5790
Danbury (203) 797-4150
Danielson (860) 423-2521
Enfield (860) 566-5790
Hamden (203) 230-4939
Hartford (860) 566-5790
Manchester (860) 566-5790
Meriden (860) 344-2993
Middletown (860) 344-2993
New Britain (860) 566-5790
New London (860) 443-2041
Norwich (860) 443-2041
Stamford (203) 348-2696
Torrington (860) 482-5581
Waterbury (203) 596-4140
Willimantic (860) 423-2521

If you live in the Kent, Salisbury, Sharon, North Thompson, Stafford Springs, Westport or Wilton exchange, you may call the following toll-free number:  1-800-354-3305.  This number is NOT accessible statewide.

TDD/TTY Users Call: 1-800-842-9710 – This is a relay service that can connect you to the numbers listed above in order to file your claim by telephone.

TeleBenefits Phone Number – Out of State Calling Area: 1-800-942-6653

Questions & Answers

  1. Lawrence Cockill says:

    I would like to know if I am eligible for Unemployment Benefits. My wife has been diagnosed with terminal cancer and requires my help functioning on an ongoing basis. I am currently on unpaid FMLA and am approaching the end of my time that I can take. My wife’s condition is not going to improve and she will need my help until the inevitable occurs. I understand that I may have to officially quit my job to become eligible. Can you provide some guidance for me going forward? The bills keep coming and any assistance would be greatly appreciated.
    Thank you,

    • Martin says:

      You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.

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