Delaware Unemployment Phone Numbers
At times you just have to talk to a live person to get answers to your questions. In that case, you can use a feature of the Information Hotline called “TeleBenefits.” You will find this customer service option convenient and easy to use.
The Information Hotline, at (800) 794-3032 (Toll Free outside New Castle County) or (302) 761-6576 (New Castle County) is available 7 days a week, 24 hours per day. Remember, your “TeleBenefits” for any claim period cannot be filed until the week ending date for which you are filing has passed.
Note: “TeleBenefits” cannot be used to file a new, additional or reopened claim, and is only to be used for claiming your weekly unemployment insurance benefit check.
Be ready for long wait times because lots of people try to do the same thing that you are. Remain calm and be courteous to the representative you get connected to. The representatives on the other line are over worked and do everything they can do to help all who contact them.