Delaware Unemployment Contact Information
If you need to reach the Delaware Department of Labor or Division of Unemployment Insurance, there are several phone numbers you can call. You can also visit a Delaware Job Center in person.
Delaware Unemployment Phone Numbers
wdt_ID | Department | Phone Number |
---|---|---|
1 | Unemployment Insurance - Main | (302) 761-8446 |
2 | TeleBenefits - New Castle County | (302) 761-6576 |
3 | TeleBenefits - Toll Free | (800) 794-3032 |
4 | Appeals | (302) 761-6637 |
5 | Report Fraud | (302) 761-8397 |
Unemployment Insurance Main Hotline – (302) 761-8446
The main unemployment insurance department is the go-to place for handling all aspects of your Delaware unemployment benefits. Whether you’re just starting your claim, have questions about eligibility, calculating UI benefits, or need assistance with an ongoing claim, this department will guide you through the process to ensure you receive the benefits you’re entitled to.
Telebenefits – File your weekly claim by phone
If you’re in New Castle County, you can access TeleBenefits at (302) 761-6576, or you can use the toll-free number (800) 794-3032.
TeleBenefits offers a convenient way to file your weekly certifications over the phone. This service streamlines the process and ensures that you can quickly and easily maintain your eligibility for benefits, no matter where you are in the state.
Appeals
If you disagree with a decision about your unemployment benefits, you can file an appeal. The appeals department is available at (302) 761-6637. They manage the process of reviewing decisions and provide an opportunity for individuals to present their case. If you believe a mistake has been made or you have been treated wrongly, the appeals department will help you take the necessary steps to seek a resolution.
Report Fraud
Unfortunately, Delaware unemployment fraud is a common issue. If you suspect fraudulent activity, whether it’s related to your claim or someone else’s, you can report it at (302) 761-8397. This department is responsible for investigating and addressing fraudulent actions, maintaining the integrity of the system, and ensuring that benefits go to those who are genuinely eligible. Your cooperation helps keep the system fair and effective for everyone.
Delaware Job Center Locations
As part of your eligibility requirements, you are required to register at your local Division of Employment & Training center. These job centers offer a variety of resources and tools to help you find a job or advance your career. Also, by searching for work each week, you can meet your work search requirement necessary for submitting your weekly claim.
- Create and post an unlimited number of resumes with the smart resume wizard
- Connect with career counselors for advice and support
- Perform and save advanced searches to find the job that’s perfect for you
- Find job training and apprenticeship opportunities
- Explore the most in-demand occupations by industry and location
- Fulfill unemployment insurance requirements
wdt_ID | Name | Location | Phone | Center |
---|---|---|---|---|
1 | Dover American Job Center | 655 S Bay Rd Suite 2H Dover, DE 19901 | 302-739-5473 | 8:00 am - 4:30 pm, Monday - Friday |
2 | Georgetown American Job Center | 8 Georgetown Plaza Suite 2 Georgetown, DE 19947 | 302-761-8085 | 8:00 am - 4:30 pm, Monday - Friday |
3 | Newark American Job Center | 252 Chapman Road 2nd Floor Suite 210 Newark, DE 19702 | 302-453-4350 | 8:00 am - 4:30 pm, Monday - Friday |
4 | Fox Valley American Job Center | 4425 North Market Street Wilmington, DE 19802 | 302-761-8085 | 8:00 am - 4:30 pm, Monday - Friday |
I filled 12/26/20 never received a wba didn’t hear anything until 3/28/21 I got 10 payments. I reapply got new wba and nothing since March. Nobody can tell me anything other then I’m on a hold
Sorry to hear this. My husband just got laid off 7 weeks ago and keeps getting same letter, “you reported a return to work date with no gross wages” Da! Work doesn’t need him anymore, I email them every week, copy the letter they sent, call every week and no one knows anything. I believe. They hired people just to answer phones and give no information. If they are receiving the telebenefits filed you would think that something doesn’t seem right. No wages, no return to work, hmmm, he should get a check. No they send same email every week, never responding to my email either. No one does their job, something is up, I think they are giving our money to the illegals before Americans who work hard.
Victoria,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
I HAVE FILED MY WEEKLY REPORTS. I HAVE NOT RECEIVED EARLY ,(7AM) ON SUNDAY MORNINGS FOR 2 WEEKS. I HAVE NOT RECEIVED ANY ACKNOWLEDGEMENTS FROM YOUR AGENCY.
Denis,
Please note this is a private forum. Please check the status online/call the Unemployment Office for an update.
I have been waiting over 2 months for my benefits and nothing, I have been told over and over again that an agent is working on my claim, I have been told there is no hold on my benefits that im active and still nothing and you can’t get straight answers from anyone on line or on the phone.
I am opening a new claim. Please advise.
Thank you,
Dominick
Hi can I please get help to apply for unemployment
Please let us know how we can help you in specific.
You can DIY here – https://labor.delaware.gov/divisions/unemployment-insurance/
Dominick,
Please let us know how we can help you.
I am calling from a business, received a separation notice from the Division of Unemployment Insurance reference to a previous employee. I have been trying to reach 739-5461 all morning (I realize that the department is very busy) – I have hung up and tried every push number button and still have not been able to reach anyone (even sent a fax to 739-6918). There is no button to push to get into contact with anyone for this form. How can I get in contact with someone? The form is asking for information on last period of employment : from 5/01/99 to 9/10/99 (which is 21 years ago). Any help would be appreciated!
Teresa,
Please try looking up on the Unemployment Office’s website for an answer.
I have been waiting over 2 months for my benefits and nothing, I have been told over and over again that an agent is working on my claim, I have been told there is no hold on my benefits that im active and still nothing and you can’t get straight answers from anyone on line or on the phone.
I filed for Unemployment and received a Monetary Determination Letter and was told two weeks later that my case was put on hold. That was on September 9th. To date, a representative could not confirm why there’s a hold and my email inquiries have gone unanswered, regarding this. Lastly, there’s no system update and I haven’t received any follow up letters from the Department of Labor. Why is it so difficult for clarity on why there’s a hold?
I applied for unemployment benefits in Sept of 2020 they denied me in January of 2021 I applied an appeal in January and have not received anything about appeal it’s now March. They took no time denying me and sending a letter within days now I’m getting nothing you can’t speak to anyone no matter what number you call it’s ridiculous.
Mr. Williams,
The Unemployment Office might be inundated with pending requests. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online
I have been getting unemployment since April and submitting my claim every week.This week I have not received my payment at all.Whats going on?
Neka,
Please wait for a couple of more days and contact the office if you still haven’t received the payment.
By the way.I also sent a email regarding.
I received a letter telling me that my claim status have been placed in an inactive status and that i need to reopen my status to receive benefits. how do i reopen my claim status so that i can receive benefits? I have yet to be able to get in touch with anyone on the phone.
Brandon,
Please login to your account online to check for relevant options.
I have sent you an e-mail on Thursday and Friday with no response. I called the 800 number and it says a check was written the 13th (goes into my debit card) for the previous week. But I go to the ATM to withdraw the money and it says I have zero balance. Friday evening I was on hold for over 4 hours with the Creditcard company to be told there is nothing wrong with their card. I have bills due this week which are sitting to be mailed out.
Thomas,
Please wait for a response from the office. This is a private forum and we do not have access to the claims system.
How can I speak with a representative? Every number I dial hangs up when asked to hold for a representative!!!!???
How can I find out if my unemployment claim went through and if I did everything right
Does anyone know what to do if you filed for unemployment , and got a confirmation number at the end, and still haven’t received a letter saying yay or nay? I filed in March, and til this day I can’t get anyone on the line I have called hundreds, and hundreds of times each day for 2 weeks, it beeps, and hangs up …I’m wondering if I should go back , and do another application for it?
Sharon,
If you’ve finished the process successfully, you should receive a confirmation.
Cassandra,
This might be a temporary glitch with the telephone claims system. Please use the link below to access more phone numbers.
https://ui.delawareworks.com/office-locations.php
How can I find out if I qualify for unemployment or short term disability?
Sandra,
Unemployment Insurance benefits are only extended to those who’re able and available for work. For clarification, please call the Unemployment Office.
Jason,
Thank you for writing to us. The office details have been updated on this page.
I’m new to the area, do you have jobs posted at this location.
Please note this is a private forum that deals with Unemployment Insurance. Please use the link below to visit the official website of the Unemployment Office and explore the available options. Alternatively, you can also find phone numbers to call them.
https://labor.delaware.gov/divisions/unemployment-insurance//
Need to apply for unemployment due to company lay off
Please call the Unemployment Office in your state to determine the eligibility if it’s a temporary layoff from work and apply for benefits accordingly.