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Illinois Unemployment Office Locations

Illinois Department of Employment Security (IDES)
Call Center: 800-244-5631
TTY: 866-322-8357
Regular office timings : 8:30 AM to 5:00 PM, Monday – Friday except for state holidays.

Employment Security Offices, State of Illinois

Office Address Zip Code
Arlington Heights 723 West Algonquin Rd Arlington Heights 60005-4432
Belleville 4519 West Main Belleville 62223-5552
Bloomington 207 East Hamilton Rd Bloomington 61704-7527
Bolingbrook 321 Quadrangle Dr Bolingbrook 60440-3407
Burbank 5608 West 75th Place Burbank 60459-3200
Champaign 1307 North Mattis Avenue – P.O. Box 3369 Champaign 61826-3369

Chicago Offices

Office Address Zip Code
Blue Island / Pilsen 1700 West 18th Street Chicago 60608-1914
Diversey 4931 West Diversey Pkwy Chicago 60639-1705
Halsted 837 West 119th Chicago 60643-5211
Lawrence 2444 West Lawrence Chicago 60625-2912
Mid-South 715 East 47th Chicago 60653-4201
Woodlawn 1515 East 71st Chicago 60619-1503

Complete list of Offices

Office Address Zip Code
Chicago Heights 1010 Dixie Highway Chicago Heights 60411-2663
Danville 407 North Franklin Danville 61832-4511
Decatur 757 West Pershing Rd Decatur 62525-5440
East Alton 612 West St Louis Ave East Alton 62024-1046
Effingham 2311 Hoffman Dr Effingham 62401-2839
Elgin 30 DuPage Court Elgin 60120-6424
Glen Carbon 50 Kriege Farm Rd Glen Carbon 62034-2700
Grayslake 800 Lancer Lane Grayslake 60030-2654
Harvey 16845 South Halsted Street Harvey 60426-6113
Joliet 250 North Chicago Joliet 60432-4030
Kankakee 255 North Schuyler Kankakee 60901-3830
Lombard 837 South Westmore Ave Lombard 60148-3724
Marion 8195 Express Dr Marion 62959-5816
Maywood 5 South 19th Avenue Maywood 60153-1228
Mount Vernon 333 Potomac Blvd., Suite E Mount Vernon 62864-2200
North Aurora 2 Smoke Tree Plaza North Aurora 60542
Ottawa 1550 First Ave – South Towne Mall Ottawa 61350-4821
Peoria 406 Elm Street Peoria 61605-3968
Quincy 107 North Third, Box 889 Quincy 62306
Rock Island 500 42nd Street, Suite 1 Rock Island 61201
Rockford 303 North Main Rockford 61101
Springfield 1300 South Ninth, P.O. Box 19493 Springfield 62794
Sterling 2323 East Lincolnway Sterling 61081-3047
Woodstock 500 Russell Court Woodstock 60098-2614

Regional Offices (Administrative)

Office Address Zip code
Central 850 East Madison Springfield 62794
Chicago Region 2444 West Lawrence Chicago 60625-2912
Metro South (Chicago) 16845 South Halsted Street Harvey 60426-6113
Northern 260 East Indian Trail Rd Aurora 60505-1733
Northwest 410 Elm Street Peoria 61605-3968
Southern 333 Potomac Blvd, Suite E Mount Vernon 62864-2200

Questions & Answers

  1. Tobie Brown says:

    Why does your phone line hang up on people and why is your line always busy? We maybe unemployed but we are not cattle. I need to speak with someone.

  2. Joan says:

    I have been working at this company for ten years. I went out of the country since my husband passed away and so had to settle my husband’s assets back home and so took a three month leave from work. Got back and emailed them that I was ready to start work from April 1st but got no response. After two weeks went to meet the employer and was told to perform another form of work which was not my title. since this was a demotion and reduction inpay and hours, I quit. Do I qualify for unemployment. I have been trying in other places and so did not try for unemployment. Since it is now three months since I dont have a job do I qualify for unemployment benefits? Please update me on this. Thanks.

  3. Mike says:

    I know that illinois was one of 5 states that would not pay unemployment benefits if you were also collecting Social Security. Has that changed ? I drive a school bus and will not be driving in the summer months. Can I collect unemployment compensation until school resumes ?

  4. laura says:

    I gave a two week notice at my previous job and I got a call from the supervisor telling me I didn’t need to complete the last four of my six days for that period because she already had my hours covered…I did not start the new job till the following week. I was wondering if I qualify for unemployment for that time….thanks

  5. Regina Rutke says:

    I registered on line last Wednesday. Then husband got a call from your group, but I was not home. Next day call promised. Never got the call. I need to have that call. Can you help?

  6. Kimberly says:

    My husband has worked for a company for almost a year and is on the Midnight Shift; he can not sleep and has been to see the doctor on two different occasions. He is extremely depressed; now taking medication, and still having an issue sleeping. Now the company has forced employees to now work 10 hour shifts on midnights and this has even made the issue worse. My husband tells me he has lost himself and does not even feel it is safe for him and other because he does not get enough sleep. He is looking for other jobs every day. If he ends up having to quit his job for these above reasons, can’t sleep, depressed, not safe; will he be able to qualify for unemployment?

    • Adrian says:

      Mostly Yes. If he resigns citing working conditions and will actively look for a job, please consider applying.

  7. Adella Robinson says:

    What’s the phone# to the Woodlawn location I can be reached @ 312-835-4441 or you can email the information via the email address above. Thank you in advance and have a great day.

    • Adrian says:

      Most of the states process claims centrally.You can reach the claims center of the Labor department in Illinois on (800) 244-5631 for any queries.

  8. Sue says:

    I filed for unemployment 5 weeks ago and have not received anything yet. I had my phone interview with Veronica weeks ago and received a determination that I am eligible. Then I received something in the mail saying I needed to have another phone interview tomorrow but I received a voicemail from Veronica yesterday saying that the notice of phone interview was sent in error and she would take care of it but I contacted the call center and they said the status is still showing as pending. Please contact me through email as soon as possible and I will give you additional information to let me know what is going on.

  9. Marsha says:

    My benefits were recently reinstated. I called to certify on Monday and was supposed to recieve benefits today. When I checked my online billing statement it said I had a manual online hold release. What does this mean and how can I get my money released to me?!

  10. mitchell wright says:

    I called to certify on 1/5/2014 for my benefits my claim was approved never got them .I waited a week and checked back got a message a
    saying my claim has been suspened. I have trying to call and cannot get thru.

    • Adrian says:

      You must follow up to ascertain the reason for suspension. Use the number below if you have been trying a different one.A letter should be mailed providing a reason for suspension.

      800) 244-5631
      (866) 322-8357 TTY

  11. Mary Dudek says:

    I have filed on line for unemployment benefits almost 2 weekd ago and have not heard any thing from them.Please let me know if my claim has gone through.Please do not tell me to call because no one answers the phone.

  12. Kristie says:

    I live in Indiana and work in Illinois. Do I file for unemployment in the state of Illinois or Indiana? Thank you!

  13. Michael Garcia says:

    My wife has been working for her company 39 hours a week for 8 years, now she is only working 24 because they don’t want to pay for insurance. Can she file for benefits for the 15 hours she’s loosing, Or can she get benefits if she quits so she can look for another lob. Please help, Thank you

  14. Maria arceo says:

    I have a question? If I’m having problems at work because of en employee and I had talk to the owners and all they do is talk to the employee and the employee don’t stop, if I way to quit because I’m tired of always getting in trouble of the employee and I quit can I collect unemployment till I find another job. I have tired to talk to another manager that works in the morning but he always defends her because she has been working her for 20 yrs with the company. He gives her all the reason and don’t want to be fair.

    • kathy says:

      It doesn’t sound too likely you would be found eligible but if you present more details to the unemployment office, they might find you had a compelling reason to quit and find you eligible. We are not the unemployment office. I would recommend – Keep trying to hold on to your job and work things out.

  15. Vicki Renfroe says:

    I am a flight attendant for united airlines based in Chicago. I am not able to work by a doctor’s orders and possible surgery. I am out of sickleave and have been off since May 25, 2013. Do I have the correct information that I may apply for some type of unemployment.
    Thank you Vicki Renfroe

    • Baggie says:

      Hi Vicki,

      Inorder to receive unemployment, it is necessary for you to be able to and available to work. But, since you are not able to work, please try if you qualify for temporary disability benefits.

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