Kansas Unemployment Benefit Questions
Can anyone obtain information about my unemployment claim?
It is against the law for the agency to give information about your claim to anyone else, including your spouse, other family members or friends. Therefore, do not ask others to contact the Kansas Unemployment Contact Center for information you need. You may contact the Unemployment Contact Center by phone or by mail. Specify what information you need and be sure to include your Social Security number, name and address and phone number. If you ask for the information by mail, you must sign the request. Mail requests for information to:
Kansas Unemployment Contact Center,
P.O. Box 3539,
When will I be receive my benefits?
Payments are normally paid to debit accounts two business days following the filing and acceptance of your weekly claim. Payments will not always arrive on the same day each week. State or bank holidays or temporary holds pending agency investigations of outstanding issues may delay payments.
Note: You MUST continue to file your weekly claim while an investigation is in progress.
Will other income reduce my benefits?
Vacation, holiday and severance pay may reduce your unemployment benefits when paid under certain conditions. If you receive these types of payments while claiming unemployment benefits, you MUST report this information when you file your initial application or weekly claim for payment.
If you are receiving a pension which is based upon earnings from an employer who is in your base period, then your weekly benefit amount may be reduced.
Examples of pensions that may reduce your benefits include:
• Military retirement
• Union pension
• Private employer pension
• Federal civilian pension
• State, county or city pension
If you are receiving a pension and file online, a “Pension Statement” form will be displayed for you to complete. If filing by phone, you will be instructed to report the pension to a claims specialist. If your pension reduces your weekly benefit amount, you will receive a Notice of Determination to inform you of the reduced amount. Social Security benefits will not reduce your weekly benefit amount.
More questions on benefits answered here.