Massachusetts Unemployment Benefits Guide


This guide explains how to apply for unemployment in Massachusetts. Follow step by step instructions that will help you claim benefits through MA state unemployment office.

First and foremost, apply as soon as you lose the job. State unemployment offices generally take 1-3 weeks to process your application, especially for the initial claim. The compensation will be paid from the week you applied and if you delay, you will lose the benefits prior to the week of filing. You won't be allowed to back-date your claims or claim the benefits for prior weeks.

Massachusetts Unemployment Compensation Eligibility Requirements

There are some basic rules for eligibility. Even if you meet some of these rules partially, you should still apply for unemployment because state offices make a reasonable attempt to process your claim, as long as you provide a good justification.

  1. You must have lost your job through no fault of your own. That means if you have quit job voluntarily you may not qualify for unemployment insurance. However, there are exceptions - such as working in hazardous or inhuman working conditions etc. to this rule.
  2. You must be willing and able to work. If you are physically disabled, you do not qualify.
  3. You must have worked minimum number of weeks specified by the State. Massachusetts State minimum weeks of covered employment requirement (employer must have paid unemployment taxes on your behalf):
  4. You must have earned minimum amount of wages specified by State during this period. This amount may change every year. You can get get complete eligibility criteria and the benefits calculator from state website mentioned in the next section. Minimum wages earned during the base period: $3500

Prepare documents required to apply for unemployment in MA

  • Your name, address, social security number and other personal details such as telephone number, email address etc.
  • Dependents name, date of birth and their social security number.
  • Details of your previous employer. For each employer, you need to provide
    1. Name and address
    2. Telephone number
    3. Start and end dates of employment
  • If you had out-of-state employment in the past 18 months, you also need to provide the employment details.
  • Reason you lost the job – it has to be involuntary to be eligible to receive benefits.
  • Your job skills summary
  • If you are not an US citizen, keep your alien registration number and work authorization. However if you are on a work visa such as H1-B, immigration experts do not advise claiming unemployment insurance.

Apply for Benefits or Claim Extension

You can submit your application for unemployment compensation online, off-line (by mail or by visiting local employment office) or through telephone. Online application is the quickest and most efficient option which will also be available 24x7, 7 days a week.

Prepare and submit your application online here

If you choose to file over phone, call the unemployment compensation services toll-free number at 1-877-626-6800 if you are calling from the following area codes 351, 413, 508, 774, and 978. Call the TeleClaim Center at 617-626-6800 if you are calling from any other area code.

If you are applying for unemployment extension in Massachusetts, make sure you check the latest rules. Many states are in the process of revising the rules to extend the benefits beyond the initial period. Also, remember that you need to report unemployment benefits as an income when you file taxes with IRS at the end of the year.

All the major cities in Massachusetts including Boston, Worcester, Springfield, Cambridge, Lowell, Brockton, Quincy, New Bedford, Fall River, and Lynn have an unemployment office location to process unemployment claims. You can visit the local office for consultation or to file for unemployment in person

Massachusetts Unemployment Rate (Trend)

The graph below shows the current and historical unemployment rate in the state

Frequently Asked Questions



Will I be eligible for UI benefits if I am fired?
You may be eligible if you were fired for poor performance. However, if your employer is able to show that you were fired for deliberate misconduct or violation of a company rule, you may be disqualified.

Can I collect Unemployment Insurance if I have received severance pay?
In most cases you cannot collect severance pay and UI benefits for the same weeks. If you are disqualified from receiving UI benefits because of severance pay, your benefit year will be extended for the number of weeks for which you received severance pay. If your employer required you to sign a “Release of Claims” in order for you to receive your severance pay, you may be able to receive Unemployment Insurance benefits for the same weeks you receive severance pay.

My work hours have been reduced. Am I eligible to claim unemployment benefits?
If your schedule of working hours is reduced, you are typically eligible. You can receive a full benefit for weeks when there is no work or a partial benefit for weeks when there is less than the normal full-time schedule. Generally, you must experience a reduction of at least 1/3 of your hours/earnings in order to receive even a minimal benefit but a reduction of that much or more will usually qualify for receipt of some benefit. The greater the reduction the higher the payable benefit. Your actual eligibility cannot be determined until you file a claim.

How does part-time work affect my unemployment benefits in MA?
Individuals who are receiving unemployment benefits often work at part-time jobs while receiving Unemployment Insurance benefits. In some cases individuals file claims when they are separated from their primary or full-time jobs but continue to work at a part-time job. In other cases individuals are able to obtain a part-time job after filing their claims. The law provides a mechanism for individuals to receive benefits while working in part-time employment. Once the amount of your weekly unemployment benefit is established, a formula is used to determine how much is payable to you for any week in which you work part-time. You can earn up to one third of your unemployment benefit amount and still receive your full benefit. Any earnings in excess of the one-third limit result in a dollar-for-dollar reduction in your benefit for the week.

Am I eligible for Unemployment Insurance benefits if I have worked for for non-profit organization?
Most workers are covered under law by the Unemployment Insurance program. However, workers in the following categories generally are not eligible to collect benefits: employees of churches and certain religious organizations; worker trainees in a program administered by a nonprofit or public institution; real estate brokers or insurance agents who work on a commission basis only; consultants working independently; elected officials and certain government officials in policy-making and advisory positions; and members of a legislative body or the judiciary.

I worked in another state. How do I file for Unemployment Insurance benefits?
If you worked solely in another State you will need to file your claim against that State. Some states allow you to file your claim by phone or Internet, while others require you to visit an office in person.

I was laid off twice in a year. Can I file twice?
Once your claim is filed, it remains the same for one year. Your claim can be opened and closed during that year depending on your employment and availability status. It is available until you exhaust all your benefits or until your benefit year has expired, whichever comes first.

Next steps

After you have submitted your application, you should actively look out for work because the benefits you receive will not be enough to cover your living expenses. The best thing to do is to take a look at your job skills and determine if you want to improve or learn new skills so that you can use this opportunity to revive your career. There are plenty of online opportunities to earn a living while working from home.

Disclaimer: The information provided is for information purpose only and should not be treated as an advise. Although we try to provide reliable content, do not guarantee that this website is free of inaccuracies, errors, omissions, viruses, adware, spyware etc.



State Unemployment Guides

Ohio Unemployment Benefits Guide
Pennsylvania Unemployment Benefits Guide
Texas Unemployment Benefits Guide
Nevada Unemployment Benefits Guide
Oregon Unemployment Benefits Guide
South Carolina Unemployment Benefits Guide
Maine Unemployment Benefits Guide
Missouri Unemployment Benefits Guide
California Unemployment Benefits Guide
Wisconsin Unemployment Benefits Guide
Michigan Unemployment Benefits Guide
NJ Unemployment Benefits Guide
Florida Unemployment Benefits Guide
NY Unemployment Benefits Guide
Utah Unemployment Benefits
New Mexico Unemployment Benefits
Tennessee Unemployment Benefits
Massachusetts Unemployment Benefits
Arizona Unemployment Benefits Guide
NH Unemployment Benefits Guide
Washington Unemployment Benefits Guide
Maryland Unemployment Benefits Guide
Kansas Unemployment Benefits Guide
Georgia Unemployment Benefits Guide
Illinois Unemployment Benefits Guide
Colorado Unemployment Benefits Guide
North Carolina Unemployment Benefits Guide

Leave a Comment