All States » New Jersey

New Jersey Unemployment Phone Number

General information about unemployment insurance is available 24 hours a day, seven days a week. When you call in between 8:30 am to 4:30 pm (Monday through Friday, excluding holidays), you have the option of speaking to an agent.

Due to high call volume, the Division of Unemployment Insurance has reduced the days to file or reopen a claim for benefits by the last digit of your Social Security Number (SSN).

Below is the scheduled day to call depending on the last digit of your SSN:

  • Last digit of SSN is 0 – 3 call on Monday
  • Last digit of SSN is 4 – 6 call on Tuesday
  • Last digit of SSN is 7 – 9 call on Wednesday

Note: There are no restrictions on Social Security Numbers on Thursdays or Fridays.

Your claim will be dated the Sunday of the week in which you call to ensure you call during the week you want your claim to begin. Our week runs Sunday to Saturday. Call volume is heaviest on Mondays, so for faster service, call later in the week.

If your residence is serviced by one of the following One-Stop Career Centers, you will file your unemployment claim by calling the Freehold Reemployment Call Center at (732) 761-2020.

Dover New Brunswick Plainfield
Elizabeth Newton Somerville
Fleimington Perth Amboy Toms River
Morristown Phillipsburg Trenton
Neptune

Teletypewriter (TTY) users may file their unemployment claim by calling (732) 761-2035.

If your residence is serviced by one of the following One-Stop Career Centers, you will file your unemployment claim by calling the Union City Reemployment Call Center at (201) 601-4100.

East Orange Jersey City Passaic
Hackensack Newark Paterson

Teletypewriter (TTY) users may file their unemployment claim by calling (201) 601-4159.

If your residence is serviced by one of the following One-Stop Career Centers, you will file your unemployment claim by calling the Cumberland Reemployment Call Center at (856) 507-2340.

Atlantic City Pleasantville Vineland
Bridgeton Salem Westampton Camden
Thorofare Wildwood Hammonton

Teletypewriter (TTY) users may file their unemployment claim by calling (856) 507-2399.

If you worked in New Jersey and live in another state, you can file your unemployment claim by calling (888) 795-6672 (toll-free).

Questions & Answers

  1. Kevin Mann says:

    I have been trying for 2 months now to collect unemployment. I scheduled 3 times for someone to call me back and let me know if I qualify. Again, the guy did not call yesterday. Who can I speak to regarding this. I have bills due that I am unable to pay.l

    • Adrian says:

      Please follow up until you get an answer.

      We are not a govt. organisation and hence unable to help you with your claim.

  2. Jean P says:

    I was layed off and had to take a job in Pa. My husband and I have been living apart because of this. Now our house is being foreclosed. Wil he be able to collect unemployement if he has to leave his job and move up here with me?

  3. John Ward says:

    How can I get an agent to help me I need to know what I’m doing wrong I have a fixed income and need my unemployment to survive right now. I been trying to talk to someone but all I get is recordings. I even e-mailed the Governor and I bet I’ll hear from him before I hear from you. home # 973-989-8008

    • Adrian says:

      I can understand your frustration. Please note that we are not a govt. organisation and do not have access to your filing.

  4. Brittney says:

    I am a substitute teacher and since school is closed during the summer I will not have a job can I file for unemployment?

  5. Bernadette Vargas says:

    If my final day of employment is on Friday, can I file online at the end of that day, or must I wait until the weekend?

    • Adrian says:

      You should have no issues applying on Friday. Please check for any specific timelines in your state.

  6. Monica Tanner says:

    I found several checks I didn’t cash dated back in 2010 what do I do with them?

    • Adrian says:

      I don’t think they would be valid.

      You must have en cashed them back then.Please call the labor dept in your state and check further information.

  7. Frank Olivero says:

    If someone is fired is it required that the employer do this in writing?

  8. cynthia says:

    will taking money from my pension and/or 401 go against my unemployment

  9. cynthia says:

    will taking money from my pension and /or 401 go against my unemployment

  10. Scott Weston says:

    After following a New Jersey UI Supervisor’s instructions on what I had to do first within my state, post my file on NJ WIC screen, I was to call back and that any agent would then assist me in opening my claim. Supervisor Steve told me I was eligible in NJ and even told me what my total benefit amount. Problem is I’ve been trying for 3 days straight and unable to get through to any agent. I’ve been out of work since last November when I was laid off from the Bayway Refinery. I’m desperate and need someone at NJUI to help because per Supervisor Steve’s instructions I now no longer have a claim with PA UI and no one to help with filing in NJ PI and no benefits paid. No income since November 10th 2013. How can I get someone or even Supervisor Steve at NJ UI to help me?

    • Adrian says:

      Follow up is the only way out.It is sometimes difficult to get thru to the telephone service.This site receives a large number of complaints regarding this.

  11. Kirsten says:

    Not enjoying your perpetual loop now for a week! I have worked since I was 13 yrs old, this is the 3rd time I have needed to claim, the second time while working at Caesars for over 20yrs. I should NOT have to go through this! I have paid my taxes and unemployment all my working life! It is not this difficult taking out my taxes! REALLY PISSED! I have tried going on line too, same thing, only because since I am not a habitual user of the unemployment I do not remember my password, and every password I have used in the past won’t be excepted.

  12. Jodi Oliver says:

    I been trying unsuccesfully to reach someone regarding my befefits. I have send 3 faxes and 3 e-mails to the addresses i was told to send into but have not had a response in over 4 weeks. My employer made a mistake on a form which made me inelidgable. My employer has since corrected but i cant get a response. Phone wait time is over 3 hours i saty on hold and get disconnected. Please help

  13. Trish Cannon says:

    Dear Sir or Madam, There is a man named Joseph Wellmann who is trying to file a claim he only worked 10hrs and he quit he is going to lie on his application and says he worked full time Please beware of him He is applying through the Flemington NJ location

    • Adrian says:

      Trish,

      Please note that we are not a government institution nor do we have access to claims information.Kindly contact the customer service of the labor department in NJ.

  14. P J says:

    I’m trying to file my last unemployment claim – I’m employed as of last Friday. I need to enter this information in the system. However, I’m locked out of my online claim form and have been trying to reach an agent all morning. The first time, I was disconnected after a long wait. At 2nd try, I’ve been waiting for an agent for more than 2 hours. Please advise.

  15. John Bell says:

    wanted to know if your Pleasantville office is open on Saturdays for personal help. Was informed I have to come in person, prior to receiving any benefit checks.

  16. Timothy Miller says:

    I live and work in NJ but have a PA driver license. I am unable to file online because of ID issues. All the call center seem busy or unavailable is the any other way to file my claim?

  17. Doreen Cutler says:

    I worked for a company as a consultant for the past 5 years. I am a NJ resident. The first 2 1/2 years (9/08 to 3/11), I worked on a project located in NJ. The second 2 1/2 years (3/11 to 10/13) the project site was in DE. I was laid off (effective 11/1/13)and received 5 weeks severance pay. Can I receive NJ unemployment benefits or must I receive benefits from DE? Note, the maximum benefits in DE are only $330/wk. If I must apply in DE, will NJ supplement me the difference between what I receive from DE and what I would have been eligible for in NJ?

  18. phyllis says:

    Going out for surgery in Nov and planed to go out on temp disability and then return to work. Found out I will be laid off Dec 29 but will be out at least 3 months after surgery. If I go out on
    Medical disability while I am still employed can I then go on disability when I am cleared to go back to work?

  19. phyllis says:

    I am having surgery this month and was informed I will be laid off Dec 29
    I had planed on going out on temp disability and then going back to work. Should I still go out on temp disability and when realeased to work go on unemployment?

  20. Fran Petraitis says:

    I applied for Unemployment a few days ago, how do I know if I will be receiving benefits- haven’t heard anything yet- thank you

  21. Arnold Fusco says:

    I worked in Pa from 11/10 to 05/13 with yale electric uc taken out of my check and I was transferred to their Cherry Hill location on 05/13 and had New Jersey UC taken out of my check. Where do I file for UC?

    Thanks,
    Arnold

  22. Sheila Groller says:

    I will be laid off Oct 30, I believe. I am 62. I am also pension eligible. If I received severance lump sum pkg., am I eligible for unemployment compensation? If I receive an annuity for pension, am I eligible for unemployment? Or if I choose a lump sum payout for my pension, am I eligible for unemployment?

    • kathy says:

      You are able to apply for unemployment. Give them the final decision on your pension – lump sum one time payout or whatever.

  23. Maria Remedios Cruz says:

    I am resident at Burlington county, can I apply unemployment benifit to camden couny office ? at any time my last digit of my social security # is 9

Post Your Question

forum link


9 − = one