New Mexico Unemployment Benefits
Are you physically able to work?
Are you willing to actively look for a job?
Did your employer pay unemployment taxes ("Covered Employment")?
Did you earn at least $1799 in the base period in New Mexico?
Base period is the first four of the last five completed calendar quarters. If you are filing today, base period is Jan 2012 - Mar 2012 to Oct 2012 - Dec 2012
How did you lose your job?
Did you quit your last job due to unsafe working conditions, not being paid, discrimination and / or health and safety risks?
Were you fired for no fault of your own?
Were you laid off for no fault of your own?
Applying online is the easiest and fastest way to claim benefits. Check for more specific details such as timings and requirements to claim benefits in your state.
CALL: 1-877-664-6984 (for claimants who are already receiving benefits.) Individuals wishing to file a new claim are advised to do so online which is the preferred method. If you wish to file by phone, call 505.841.4000. Most calls are received on Mondays and Tuesdays, therefore customers may experience call wait time to speak with a Customer Service Representative. Unemployment Insurance Tax Employer Line (505) 841-8576
Visit UC Center:
You can’t seem to find assistance on call? No worries. Visit one of the UC center and let the specialist help you out. Please note that wait times can be longer but assistance is guaranteed.
you are not eligible
What is the Eligibility Criteria in New Mexico?
There are some basic rules for eligibility. Even if you meet some of these rules partially, you should still apply for unemployment because state offices make a reasonable attempt to process your claim, as long as you provide a good justification.
To learn more check unemployment eligibility article
A "base period" is four consecutive calendar quarters that fall within the 18 month period before establishing a new benefit year.Claim your benefits
How to File Your Initial Claim in New Mexico?
If You Are Not a United States Citizen
You must give verification that you were legally eligible to work in your state and that you are presently eligible to begin a new job.
How to File Your Weekly Claim?
After you file your application for unemployment benefits, you must start filing your weekly claims. You require filing each week, even though you are:
You can file your weekly claim:
File every week that you want to claim benefits and keep on filing until you go back to work, run out of benefits or stop seeking work. You should claim at least one week before we can make a decision on your eligibility.
How to Claim for an Extension?
If you are presently filing weekly claims for unemployment benefits; carry on filing your weekly claim if you are jobless or working reduced hours. You will be informed by mail of your eligibility for the added benefits.
In case you have been filing weekly claims and are still laid off or working reduced hours, you will have to file an application for these extra benefits online or by telephone. You will be alerted by mail of your eligibility for the additional benefits.
To be eligible for EUC (Emergency Unemployment Compensation) benefits you must:
To be eligible for EB benefits you must:
New Mexico Unemployment Questions
New Mexico Unemployment Extended Benefits
This program allows unemployed workers who have exhausted regular unemployment insurance benefits to file for an extension of up to (20) twenty weeks of additional benefits, also called Tier I. The first date to file an extended benefit claim is July 7, 2008. If you have filed for the original extension (Tier I), and are in continuous certification, you do not need to re-apply for additional extended benefits. No action is needed on your part except to continue to certify weekly until you return to work, additional monies will be automatically added to your balance.
There are two ways to file for Extended Benefits. The preferred method is through the website at www.dws.state.nm.us If filing by phone: • Dial 505.841.4000 to apply for Extended Benefits. • Your call will then be transferred to a Customer Service Representative (CSR) who will complete your claim over the telephone • You will be given additional instructions by the CSR if required.
If I was fired or quit my job, can I collect benefits?
Only if it is determined you were not fired for misconduct connected with your work, or if you can prove your reason for quitting was due to an unresolved work-related problem caused by the employer.
How long do I have to work before I am monetarily eligible?
In New Mexico, your claim is based on the first 4 of the last 5 completed quarters. For example, if you received wages from January, 2001 through March 2002, your claim and monetary computation would be based on wages received between January, 2001 and December 2001 (4 quarters). There are also monetary requirements that must be met during this period. You must have the minimum wages required in at least one quarter and $1.00 of wages in another quarter to be monetarily eligible.
If I have a separation issue on my claim, what can I expect?
You and your employer will be asked to describe the circumstances surrounding your separation. Based on the information provided, a claims adjudicator will issue a decision in accordance with the New Mexico UI law. This decision may delay or deny payment. You will receive a written determination within approximately four weeks from your date of initial claim. If you are denied benefits and you do not agree, you may appeal the decision within 15 days from the date of determination.
How long do I have to file an appeal?
You have fifteen calendar days to file your appeal. The time to file an appeal begins on the date at the bottom of the Claims Determination.
How do I file an appeal?
Appeals may be filed by calling the Call Center, at (505) 841-2000 or in writing. A written appeal may be mailed to NMDWS Appeals Bureau, PO Box 1928, Albuquerque, NM 87103; or by facsimile to (505) 841-8633. Filing an appeal on the Internet is not currently available but will be available in the near future.
Who may file an appeal?
Any party adversely affected by the Claims determination, or a decision of the Chief of the Tax Section may appeal that determination or decision.
How Benefits are calculated?
To calculate your weekly benefits amount click here
The minimum benefits amount in New Mexico is $74.
The maximum benefits amount in New Mexico is $397
A "base period" is four consecutive calendar quarters that fall within the 18 month period before establishing a new benefit year.
To learn more Unemployment benefits article