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New Mexico Unemployment Weekly Claims

To apply and certify weekly for unemployment benefits:

  1. Officially register and/or log into your account in this system, the New Mexico Workforce Connection (www.jobs.state.nm.us).
  2. If you are currently logged in or once you register/log into the system, click on “Unemployment Insurance” under the “Quick Menu” on the left-hand side of the screen.
  3. Log into the UI Claims and Benefits system.
  4. If you have questions or need additional information, contact a Customer Service Agent at the NMDWS Unemployment Insurance Operations Center by calling 1-877-NM-4-MYUI (1-877-664-6984), Monday-Friday, 8:00 a.m.-4:30 p.m.

New Mexico requires a one-week waiting period after your claim is filed. This means that you will not receive a check for the first week that you are eligible for and certify for benefits. This is called your waiting week. Your payment will start with the second week you are eligible and certify for benefits.

You are also required to complete a minimum of two work searches every week that you certify for benefits. You are required to maintain records of your searches or you can use the Work Search Verification Log. The New Mexico Department of Workforce Solutions can request verification of your work searches at any time during your benefit year.

You must register for work services within 14 days of filing a claim for UI benefits, unless exempt by law. Registration includes an orientation video which you can watch online or at your local New Mexico Workforce Connection Center. To fulfill this requirement, go to the New Mexico Department of Workforce Solutions website, log on to Workforce Connection online system, complete the “Personal Profile” and click “SAVE.” The orientation video will start immediately. When the video is over, click “SUBMIT” to complete your work registration requirement. This website also provides valuable resources to aid your job search, including job referrals, resume building, and re-employment services.

Questions & Answers

  1. Rebecca Le Bourhis says:

    I was not able to claim my benefits Sunday because the hours of operation closed when I went to log in. It was too late in the day to claim, so can I claim Monday morning?

  2. Pamela Kern says:

    When I log in to the system the request benefits tab is not there. Please advise on what I should do. In reading I see others have had the same problems. Any help you can give me would be much appreciated.

    • Adrian says:

      Please call up the Unemployment Insurance Operations Center at 1-877-664-6984 between the hours of 8:00AM – 4:30PM Monday-Friday (MST) for assistance on this issue.

      We are not a govt. website and do not have access to specific information.

  3. Liz says:

    The article does not help. It is not self evident where to go to certify once logged in.

    I have already applied, It isn’t in account info, or benefit estimate
    So what menu is it under?

    thank you

  4. tom e long says:

    am I eligibility yet

  5. beliosr says:

    It has been 11 weeks no pay pleas let me know why.

  6. Julianna Samudio says:

    Per UI Reg. select ‘request benefit pymnt’ for wkly cert. cann’t find it. went to http://www.jobs.state.nm.us logged in,selected UI insurance, entered SS#,password, received page with selections my home page,my inbox,maintain acct infor,reopen claim,benefit estimate,manage debt. NO wkly claim or request benefit pymnt. selected reopen claim,received message pending issue. UI rep said it is because I need to request wkly benefit pymnt…but where?

  7. Debra Brennan says:

    I have tried several times to do my weekly certification and have not been able to do it. I have registered my claim # is 0003-2967-52-01. any assistance you could give would be great also I have left several call backs on your phone system to no avail please advise debra brennan

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