North Carolina Unemployment Benefits

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Are you physically able to work?


Are you willing to actively look for a job?


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Did your employer pay unemployment taxes ("Covered Employment")?


Did you earn at least $ 4706 in the base period in

Base period is the first four of the last five completed calendar quarters. If you are filing today, base period is Oct through Dec 2013 to Jul through Sep,2014


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How did you lose your job?

Quit Fired Laid Off

Did you quit your last job due to unsafe working conditions, not being paid, discrimination and / or health and safety risks?


Were you fired for no fault of your own?


Were you laid off for no fault of your own?


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CALL: 1-877-841-9617. To file a weekly certification, odd number SSNs on Monday & Wednesday through Saturday, even number SSNs on Tuesday through Saturday, call: 1-888-372-3453; Public Appeals : 919-707-1060;

you are not eligible

State Name: North Carolina

     Wages Earned:





Disclaimer: The estimates are good in faith and accuracy is not guaranteed. We are not liable for any loss and damages caused by using the tools on our website.
Disclaimer: The estimates are given in good faith and accuracy is not guaranteed. We are not liable for loss or damage caused by the tools on our website.

    State: North Carolina (NC)
    Phone Number: 1-877-841-9617. To file a weekly certification, odd number SSNs on Monday & Wednesday through Saturday, even number SSNs on Tuesday through Saturday, call: 1-888-372-3453; Public Appeals : 919-707-1060;
    File Online:
    Major Towns: Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, High Point, and Wilmington

    Current Unemploymnet Rate in North Carolina

    North Carolina Unemployment Questions

    How do I file a claim for unemployment?

    DES provides three methods for individuals to file a claim for unemployment insurance benefits. Please review the following options for the method which best suits your needs. All three options are available for those individuals who are totally separated from their employment, and wish to apply for benefits.

    File Online: this option allows claimants to apply for benefits online. You can file for benefits and register for work in as little as 20 minutes.

    File by Telephone: DES provides a toll-free number which allows individuals to file for benefits. Customers can call 1-877-841-9617 (toll-free, 24-hours a day, seven days a week) to file an initial claim.

    File in Person:an individual may file a claim for benefits at the nearest DES office.

    Employers are responsible for filing attached claims for workers on temporary layoff.

    I received separation pay (or pay, wages in lieu of notice, vacation pay, etc.). When should I file a claim?
    You are not eligible for unemployment insurance benefits for any full week covered by separation pay, vacation pay, etc. (nor may such a week count as your “waiting period week”). Generally, you should file your claim the first week after the period covered by the payment (if the last week of the payment is not a full week’s pay, you may file that same week, although you possibly will still be ineligible due to excessive earnings).

    Can I review the information I have submitted?
    Currently our system does not allow you to review your work registration and claim once it has been submitted. If you entered information incorrectly or omitted pertinent information online, contact DES to provide additional information.

    Why can I not update my information online?
    If you have filed an unemployment insurance claim in the last 4 weeks, information may not be updated online to avoid erroneous claims processing. Contact DES if information needs to be changed.

    How much money can I receive from unemployment?
    Your weekly benefit amount and the number of weeks of entitlement to benefits are based on the wages you were paid and amount of time you worked during your base period. The exact amount of benefits and the duration of those benefits cannot be determined until you actually file your claim for benefits.

    It says something about a “waiting week” in the claims filing information. What am I waiting on?
    The “waiting period week” is the first week you file for and are otherwise eligible. You will never receive payment for this first week. It must be claimed to be counted. It does not mean you should wait a week before you file the claim.

    How do I find an Appeals Decision pre-notification for a hearing that I attended recently?
    Log into the Individual Services secure area. Select Appeals Decision Pre-notification under Inquiries & Information section. A listing of pre-notification(s) will display.

    Will I still be able to use the JOBS Line?
    Absolutely. The same User ID (your Social Security account number) and PIN gives you access to both the JOBS Line and online filing. You can even file your claim online one week, then file using the JOBS Line the next, and vice versa. Regardless of your filing method, you may still use the JOBS Line to hear job openings.

    Will I get my payment sooner if I file online?
    The processing of payments is exactly the same whether you file online or by telephone, so if you file by telephone the same day as some one else files online, you both should receive your payments at about the same time. However, online filing does not require staggered Monday/Tuesday filing. So if Monday is your telephone filing day, you can file online one day earlier, or two days earlier if your telephone filing day is Tuesday, by submitting your weekly certification online.

    How do I file an appeal?
    You can file an appeal to the first and second level decision in person at your local DES office, via mail to DES, attn.:Appeals Department, PO Box 25903, Raleigh, NC27611 or by email to Appeals to Commission decisions must be filed via a petition for judicial review the Clerk of the Superior Court. The Commission must be served with copy of such petition.

    What should I do if my unemployment payment is late?

    View Your Benefit Payment History online or call the DES JOBS Line. Use the DES Office Locator to find the JOBS Line phone number for your location. You should allow 48 hours if you file your continued claims by telephone or 5 days if your employer files your claim(s) for you or you file by mail before checking the status of your claim.

    Note: If you are eligible to receive a payment and it does not arrive within 14 days from the date you filed the claim, notify DES.

Questions & Answers

  1. denishia williams says:

    I got laid off from my full time job getting 40 plus hours a week but I have a part time job just making 13-15 hours a week do I still qualify…..

    • denishia williams says:

      and if my weekly amount is 159 a week then when I file my claim and I report hours I work and make more than my weekly amount do I still qualify

      • kathy says:

        Look at the handbook or your financial determination. You will find information about a partial benefit. So you may find you still will receive some money.

    • kathy says:

      You qualify and if you meet other minimum requirements you will receive benefits.

  2. mary says:

    Hi, I started colecting on march ’13 and would like to go to Peru to visit my family for 1 month on Dec-Jan’14. If I havent found a job by them, can I still apply for jobs online and claim those 4 weeks from Lima? thanks

    • kathy says:

      I think it is possible you will be out of benefits at that time. As far as applying from outside your labor market for jobs in your labor market, I would recommend you call the local office – part of being eligible is to be able and available to work. People are allowed (in some states) to leave their local labor market and apply for jobs in another state. So what are the expectations in terms of your ability to respond (time frame, means of communication, etc)?

  3. Karen Hudson says:

    My husband has applied for unemployment benefits and hasn’t heard anything about it!! He is an older person 55 years old and its not easy finding a job at his age but he wants to work to help his family out!! We are kind of in a desperate situation here!! Would appreciate hearing from you! His name is Kenneth Hudson

    • kathy says:

      This is not the unemployment office – it is a public website – please do not post personal information, everyone sees it. When did he apply? Have you checked the website to see if there is any information about the status of your claim? Please call the local office as soon as possible to find out what the hold up is.

  4. jim says:

    If I was working full time since last September. Now my employer only works me 1 day every 2 weeks of pay period can I apply for unemployment for the other 9 days

  5. john van tassell says:

    i worked part for lowes. my question is am i allowed to draw unemployment benefits for the time that i worked? thank you.

  6. Joan Runyan says:

    If I live in South Carolina but work in North Carolina which state do I request unemployment benefits from?

  7. joe mazza says:

    If I live in North Carolina, but worked in Texas while in the military, can I make my claim against Texas instead of North Carolina?

    • Baggie says:

      Hi Joe,

      Since your last job was in Texas, you might have to file for unemployment there.
      Part time earnings need to be mentioned while you file your claim and during weekly claims. You can file for UI after loosing job and not waiting for anything.

  8. joe mazza says:

    If I worked part of a week and earned very little, can I initiate my claim that same week, or do I have to wait until the following week?

  9. Cindy says:

    My boss told me that he could no longer afford to pay me what I am being paid so I voluntarily cut my hours to 3 days a week and half of my former salary. Can I file for unemployment benefits for the 2 days that I don’t work ?

  10. Brig says:

    I worked for a large Company in Florida, moved last year to NC still worked from Home for same Company, got sick
    And last week my employer advised me that I will be placed on 24 Month unpaid Medical leave and if I am better I can apply for my Position again. I am 62 and applied for early SSI …..which is not enough to pay my Bills, my Question is …..
    Can I apply for Unemployment in NC?

    • Baggie says:

      If you are able and available to work you can receive unemployment benefits. Alternatively, you can check if you are eligible for temporary disability benefits.

  11. CAROL KELLISON says:


  12. Don Campas says:

    I am retiring from the military after 20 years of service and relocating to NC. I do have a residence there and am moving there. Do I have to get a NC drivers license first to start my claim? Thanks.

  13. ruth says:

    i worked 2 years ago and i cant find a job can i apply for this benefit? i am a resident USA

  14. Jasmine says:

    Will you get your weekly benefit past the June 30th date if you are able to file after that date???

  15. d hatch says:

    If on government furlough, do i qualify for one day benefits?

  16. William says:

    If I get $460 a week but get to work 23hrs one week how much of the $460 would I get?

  17. Faye Byrd says:

    What is the waiting period for unemployment due to a temporary layoff?

    My employer told us that due to the economic conditions that BSH (Bosch Siemens Home Appliances) was behind on their unemployment taxes and if we had temporary layoffs that we would not be able to draw unemployment benefits, is this true?

    Thank you.

  18. Audri says:

    Are NC unemployment benefits paid weekly or biweekly? Thank you.

  19. Michelle says:

    How long do you have to be working on the job to be eligible for unemployment benefits?

    • Baggie says:

      Hi Michelle,

      Generally, about a year of work (base period) is used to calculate the amount you are entitled to receive as benefits. Anything shorter than a year might have special criteria where you can receive benefits for a shorter period of time or a lesser amount or you might not be entitled all together.

  20. sekoutoure stoudmire says:

    Is there anyway to get an appeals process started after doing time?

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