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North Carolina Unemployment Phone Numbers

Sometimes you just have to talk to a live person to get answers to your questions. Below are the Unemployment Insurance Contacts.

Claims:

Customer Service

(Please include your full name and last 4 digits of your SSN)

 

Phone: 1-888-737-0259

Remote Services Center

(Internet Customers Only)

Phone: 1-866-278-3822

Fax: 919-715-8502 (NC residents)

Telephone Initial Claims System Phone: 1-877-841-9617
Weekly Certification Phone: 1-888-372-3453

Appeals:

Public Appeals – Phone: 919-707-1060

Tax:

Tax – Phone: 919-707-1150

UI Technical Support:

Technical Support – Phone: 919-707-1440

Employment Service Contacts:

Employment Services esc.employmentservice@nccommerce.com
Veteran’s Services Phone: 919-814-0542
Agricultural Services Phone: 919-814-0543
Foreign Labor Program Phone: 919-814-0544
Job Openings/Order Queries Local Office Directory

Be prepared for long wait times because lots of people are trying connective the staffs. Remain patient and you will get through to someone that can help you.

Questions & Answers

  1. sam joe says:

    self employed for several years business not profitable right now due to
    economic slow down can I file for unemployment?.

  2. Samuel Chadwick says:

    Hi,

    I moved here from New York and had filed with them before the moved. I was just told that I might have to file with North Carolina inorder to recive payment. I am a Vet and would like to talk to someone about this. My phone number is 631-235-7309. I have found employment and would like to be payed for the time I was on unemployment. New York DOL was confused about my Orders from the Army and now I was just told that Ill have to talk with someone here in NC.

    Thanks,

    Samuel Chadwick

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