North Carolina Unemployment Weekly Claims
You may file for weekly claims either online or by telephone.
To file a weekly certification by telephone you must call 1-888-372-3453.
- Claimants with odd number SSNs (Social Security Number) à Monday & Wednesday through Saturday,
- Claimants with even number SSNs à Tuesday through Saturday
While claiming online, please remember to use the ‘logout’ button when you are finished using the NC DES website rather than closing the browser window. This will protect your personal information and is important if you are using a public computer, at a DES office or a library.
If you are having problems logging into the website, call 1-888-737-0259 from 8:00 A.M. to 4:30 P.M. Monday through Friday.
Note: Each application displays its own hours of availability which may differ from the above specified login availability times.
- Monday – Friday – 2:00 A.M. – 12:00 Midnight ET
- Saturday – 6:00 A.M. – 12:00 Midnight ET
- Sunday – 12:00 Noon – 12:00 Midnight ET