North Dakota Unemployment Phone Numbers
Call the Unemployment Insurance Claims Center at 701-328-4995 (TTY: 800-366-6888) to file a claim, reopen an existing claim, complete your weekly certification, check the status of your claim, change your PIN, update your payment or tax information, make earnings changes or speak with a claims center representative.
Job Service uses an Interactive Voice Response (IVR) system to help process phone calls. The system will prompt you to answer several identifying questions as well as questions regarding your eligibility for benefits. Listen carefully to the prompts you receive. Although almost any phone will work, rotary phones and speaker phones are not recommended. If you are using a cell phone, stay within an area with a strong signal and be aware that there are security concerns.
You can respond to the phone system questions by speaking your answers or by using the keypad of your touch-tone phone. The system is sensitive and may pick up background noises so make every effort to call from a location with little background noise.
If you are disconnected when filing your claim and call to complete your claim the same week, you will be asked if you wish to resume your claim. Say “yes” and the questions will resume where you left off. If you are disconnected during a certification, simply call again and repeat your information. Do not hang up until you are told your claim or certification has been accepted. If further questions are required at the end of your call, you will be transferred to a claims center representative or, if after hours, you will be instructed to call back during business hours.