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Pennsylvania Unemployment Office Locations

If you are not able to connect to the agency via phone or if you have doubts that were not answered by the FAQ section on the website, it would wise to visit the agency and interact face to face with the staff to clear your concerns.

UC service centers in any state face maximum traffic during Mondays. Hence claimants are directed to place calls Tuesday through Friday to get better services.

List of UC service centers in PA is as follows

UC Service Center Address Contact Information
Allentown UC Service Center (0992) 160 W. Hamilton St., Suite 500 Allentown PA 18101-1994 Local: 610-821-6735
Toll-Free: 888-313-7284
Altoona UC Service Center (0994) 1101 Green Avenue Altoona PA 16601-3483 Toll-Free: 888-313-7284
TTY Toll-Free: 888-334-4046
FAX: 814-941-6801
Duquesne UC Service Center (0998) 14 North Linden Street Duquesne PA 15110-1067 Local: 412-267-1315
Toll-Free: 888-313-7284
TTY Toll-Free: 888-334-4046
FAX: 412-267-1475
Erie UC Service Center (0993) 1316 State Street Erie PA 16501-1978 Local: 814-871-4311
Toll-Free: 888-313-7284
TTY Toll-Free: 888-334-4046
FAX: 814-871-4863
Indiana UC Service Center (0997) 630 Kolter Drive Indiana PA 15701-3570 Local: 724-599-1250
Toll-Free: 888-313-7284
TTY Toll-Free: 888-334-4046
FAX: 724-599-1068
Lancaster UC Service Center (0996) 36 East Grant Street Lancaster PA 17602-2831 Local: 717-299-7711
Toll-Free: 888-313-7284
TTY Toll-Free: 888-334-4046
FAX: 717-299-7557
Scranton UC Service Center (0991) 30 Stauffer Industrial Park Taylor PA 18517-9625 Local: 570-565-3048
Toll-Free: 888-313-7284
TTY Local: 570-562-4871
TTY Toll-Free: 888-334-4046
FAX: 570-562-4872


There is likely a PA unemployment office in your town or county, most states have one in every county. Be prepared through. Many people are applying for unemployment at the same time, and your local Pennsylvania unemployment office could be crowded, and you might have to wait in long lines in order to see someone.

By making a choice on the area map, you can obtain a list of these offices and other services accessible in your area.


Questions & Answers

  1. Jason says:

    I was wondering what you guys use as the first day of the new quarter. It Jan 1 or later?

  2. Vaughn says:

    I live in p.a called the unemployment line 276 times yesterday all busy called today 76 times is there any other # I can call to speak to someone asap

  3. Jessica Yoder says:

    I need to contact someone asap. I have been trying to call the claims number for weeks now and all I get is the busy tone. They told me I need to call them and how am I supposed to speak to someone if it is always busy??!

    • Martin says:

      There are issues being reported with regard to reaching out to the phone lines in PA.

      Please let us know if you were able to reach them at a later time.

  4. Sandy says:

    Good morning,
    I am currently on hold for over 3 hours now. I’m trying not to get frustrated. On the web site it clams there is an issue with my claim, payment can’t be made until issues are resolved. It’s been 8 weeks. I can’t get through to anybody. Either busy at all times, or on hold for 4 hrs. Or so until I hang up. Any advice at all would be great.

    • Martin says:

      There are many issues being reported from your state on the phone lines.

      Please consider the option of visiting an Unemployment Office in the vicinity.

  5. Kateri says:

    Why are all the non-toll free numbers on this website for the unemployment centers wrong. I have called three different centers and my phone keeps stating that my call cannot be completed as dialed.

    • Martin says:

      There were multiple issues reported with regarding reaching out the Claims Center via phone.

      Please let us know if you were able to contact them.

  6. Gail Farally-Semerad says:


    I have A CONFIRMATION for weeks 12/10 and 12/17, that I filed on Dec.19th, but I have not received any payment. I have tried calling the 888 #, plus the Lancaster and Allentown branch numbers, to no avail – just a constant busy signal. I have tried calling during off-peak hours and still get a busy signal.
    Should I just show up at one of the centers and try to talk to a representative? I did email the contact us address with the details but have not heard anything from them via email or phone either.
    Any assistance you can provide will be greatly appreciated.


  7. Kenneth E Wilson says:

    I filed my claim through the internet on 12/25/16.I mistakingly declined the weeks of 12/17 and 12/24 can this decision be changed. Thank You

  8. Matt says:

    If I am paid bi-weekly, and one week I work 36 hours and the next week I work 48 hours, how would I collect unemployment since it only asks me my total pay for one week? Also the week it asked me to put down my hours for was my short week.

  9. Bryan Spiegel says:

    I have been calling, getting put on hold, and then being hung up on, only to have to call in again on hold or with a busy signal.

    I dont want to file, but have little choice. This is extra demoralising.

    • Martin says:

      I can understand your frustration. Please try calling during the off-peak hours or log into your account online for claim information.

  10. Donna Aldrich says:

    My benefits are running out and I am wondering if there is any way that I can get an extention on my benefits I have been unable to obtain a job and would like to know if this is possible

    • Martin says:

      The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.

  11. Durwin says:

    Does it make a difference to my unemployment compensation if I received a raise since I started the UC claim? If so how do I change my pay?

  12. Shonda Washington says:

    I have been waiting on a decision on my claim for 8 weeks now. I was told on Friday I should hear something by the beginning of the week & it is now Wednesday. What else can I do to speed this process up?

  13. Linda says:

    I have been trying to submit an Employer’s Notice of Application to the Scranton UC Service Center at the above fax number of 570-562-4872 but am told that number is not in service. Is there another number I can use?

    • Martin says:

      Please call the claims center on the phone numbers provided for further details in this regard.

      It may be temporarily out of order.

  14. John Swank says:

    I received a call on Wednesday January 6th, 2016 in regards to returning your call in order to process my claim… I have been trying to return said call at least 50 times each day with no availability – just getting a busy signal.

    Please advise!!

    Kind Regards,

    John Swank
    Friedens, Pa

    • Martin says:

      Please note we’re not associated with the labor authorities.

      Try the phone during off peak hours for better connectivity.

  15. mike o'hare says:

    I am on UC but missed 2 UC filings (weeks ending 10-31 and 11-7). How can I repoen these claims for these weeks? Certainly I am still entitled to them as long as my UC does not run out, correct? Please respond asap as my UC will expire late Jan 2016.
    Thanks you
    Mike O’Hare

  16. mark bolla says:

    where is the unemployeement office for pittsburgh

  17. Tyoga Country Club/Julie says:

    Where do I fax a letter informing you of an employees call back date? Any assistance would be appreciated. Thank you. Julie/Bookkeeper at Tyoga Country Club, Wellsboro, PA 16901

  18. barry szajkovics says:

    I faxed information that was requested on Monday Aug. 26th regarding an advance notice stating that I failed to attend an rea class. I had rescheduled the class as I was instructed at the first date. I immediately rescheduled the class and was sent a new date and time that I did attend. I have not heard from anyone. How can I find out if the information sent in was accepted?

    • kathy says:

      Contact the CareerLink where the sessions were held. You might be able to find that information if you log into your account with them.

  19. Maria says:

    Can I fax a copy of w2 n stubs to complete my clai? If so can I have the fax numbe?

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