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South Carolina Unemployment Phone Numbers

Sometimes you just have to talk to a live person to get answers to your questions concerning unemployment claims. In that case, you can call the DEW’s BPC Division at (803) 737-2400.

Be prepared for long wait times because lots of people try to call the staffs. Remain patient and you will get through to someone who can help you. Even though it is frustrating to wait so long, you are advised to be courteous to the person you get connected to and you will get a lot more help than if you are terse and rude.

Some of the other Important Numbers are:

  • ADA (Americans With Disabilities Act) Assistance, Columbia Area – 803.737.0391
  • ADA Assistance, Toll free –  800.436.8190
  • Public Information & Media Services – 803.737.2623

Visit SC Works for a comprehensive list of statewide offices.

Questions & Answers

  1. CHEMUH says:

    my unemployment benefit status

    • Martin says:

      Please provide more details surrounding your question.

      If you want to know the status, please call the claims center.

  2. Shannon V says:

    I worked for a 1 1/2 years at an assembly plant. I have a tough time with some chemicals and fragrance/cologne chemicals. The term is Multiple Chemical Sensitivity or MCS. I was worked in a cell group of 4 people with 4 different stations. They changed a chemical they used and I could no longer tolerate my job. Headache, foggy headed like I was drugged or something and more. I was accommodated and would float to wherever I was needed until they were low on work. Then they put me places that made me sick and lied about the chemicals. I was so sick I finally said it wasn’t worth it and quit. I had written a letter to my shift supervisor which was sent to HR.

    My question is whether I could draw some unemployment since they no longer accommodated me. Yes, there were places I could have worked but they didn’t place me in a safe place. I even worked areas other people didn’t like to work or refused to work or with people that others didn’t get along with. I have never taken a handout in my life and in fact I have never even filed for unemployment before and I’m over 50.

    Can you help me?

    • Martin says:

      Yes, you can draw on the basis of hostile/threatening work conditions.

      If there is a dispute from your employer, keep supporting documents in place.

  3. Candice says:

    As an spouse to an active duty military member, I’ve been forced to leave my full-time job of eight years to PCS to another country. Am I eligible to file for unemployment?

    • Martin says:

      Not sure if you can since you’re moving to another country.

      Please inquire with the Unemployment Office in your state.

  4. donald collins says:

    i am already in the systemand have a sc debit card. I work for durham transportation and have received only one check since school let out. what do I do to continue my checks?

    • Adrian says:

      Please call the customer service of the labor dept in your state for an update.

      Do not post personal information like the S.S number. Your question was edited to exclude the number before making it visible on the forum.

  5. Robert Potter says:

    I have just filed for unemployment for the first time ever and I have not spoken to a single person yet. I have one simple question and still can’t get ahold of any one to ask. The phones are either busy for 4 hours this morning or the recording hangs up on me. Is it too much to ask for just a little help??

  6. Ricky Hiott says:

    Due to the volume of business at the restaurant I work at is slow in December and January how do I apply for seasonal umemployment. I will
    resume my job in February of 2014.

  7. David says:

    The web site state it will take 6 to 8 weeks prior to getting a unemployment check. Is this correct?

    • kathy says:

      Websites are not always up to date – but if that’s the information provided I guess it could be true. It seems to me the longest delays are at the beginning of a claim – the first check. Once a claim is established, benefits can be (and usually are) processed quickly.

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