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Tennessee Unemployment Phone Numbers

At times you just have to talk to a live person to get answers to your questions. TennCare’s main line phone number is 1-800-342-3145.

If you are calling long distance to Nashville from Tennessee or from out-of-state then you can call 615-532-1800 (Nashville area).

You call (toll free) 1-877-813-0950 to file a claim for unemployment insurance if you live outside of Tennessee and are filing a claim against Tennessee.

To file a claim through the Claims Center, please click here to find the phone number for your county.

If you live in Tennessee but worked in another state, you will file your claim for unemployment insurance against the state where your wages were reported. Some states, like Tennessee, take unemployment claims by telephone or over the Internet, from out of state residents. See the list for states that file unemployment claims by telephone or by Internet. If you worked in a state not listed, please contact your nearest Labor and Workforce Development Benefit Office to file your claim. For a Directory of Benefit Offices, choose Benefit Offices under the Claimant Services menu.

Weekly Certification

Claimant is liable for certifying his/her eligibility on a weekly basis as long as he/she is unemployed. If you do not certify, you will not be paid if your claim is approved later. If you are unable to access the TIPS line to certify, you should contact the office where you filed your claim as soon as possible.

TIPS Phone Numbers:

  • Nashville: 615-532-1800
  • Other Tennessee Areas: 1-800-689-9799
  • Out of State Claimants: 1-800-262-8094

Questions & Answers

  1. Terrence Davis says:

    I file my first weekly cert in Sept of this year and i have yet receive any type of correspondence. I would like to know what is going on with the case

    • Martin says:

      Please note this is a private forum. You can call the Unemployment Office on the phone numbers provided for an update on status.

  2. Adrienne says:

    Thanks for posting this info about unemployment. I called the senators office in Nashville and was able to speak to someone. I was told that someone would be contacting me soon. I am hopeful since I was able to speak to a live person.

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