Tennessee Unemployment Weekly Claims
The TIPS line or Internet weekly certification process provides a fast, reliable way to file a weekly certification for unemployment benefits using a touch-tone telephone or the Internet. While unemployed, you will need to certify each week beginning with the week after you filed your claim.
Access to TIPS will be granted after you file a new claim for unemployment benefits. After access is granted, simply call the TIPS number and follow the recorded instructions or use the Internet weekly certification option.
You are responsible for certifying your eligibility by the Telephone Information and Payment System (TIPS) or by Internet on a weekly basis as long as you are unemployed. Do not delay contacting the department should you not be able to certify.
Go to the website and click on “Weekly Certification” shown in the menu. If you do not certify weekly, you may not be paid if your claim is later approved. If you are unable to certify successfully on the TIPS line or the Internet after you file your claim, you must contact the UI Claims Center at 1-877-813-0950.
Availability of Internet
Sunday 8:00 am to 5:00 pm Central time and Monday – Friday: 7:00 am to 6:30 pm central time.
If due to some reason you are unable to file your weekly claim within the specified time, you must place a call to the UI claims center at 1-877-813-0950. You cannot make the call again unless you are authorized to.
Weekly Certification hours of availability by phone through TIPS:
- Sunday – 8:00 A.M. until 12:00 midnight
- Monday through Friday – 7:00 A.M. until 12:00 midnight and available all holidays
- Sunday, Monday, and Tuesday are used only for filing weekly certifications.
- Wednesday through Friday is available to access benefit payment information.