Texas Unemployment Phone Numbers
In order to speak with a customer service agent, call an unemployment benefits Tele-center at 1-800-939-6631. Business hours are Monday –Friday, 7:00 a.m. to 6:00 p.m. Central Time.
Call at 800-558-8321, Tele-Serv, TWC’s automated telephone system to:
- Request payment for weeks of unemployment,
- Get payment information or the status of your claim,
- Get general information about unemployment benefits
Claim status and payment request options are available Sunday through Friday, 7:00 a.m. to 6:00 p.m. Central Time. General information is obtainable anytime.
Call 512-936-3338 to request information on how to repay the unemployment benefits you were not eligible to receive, contact the Benefit Overpayment Collections Unit Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time.
Be set for long time waits and be courteous to the person you get connected to. The staffers on the other side are over-worked and do everything they can do to assist you!