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Texas Unemployment Phone Numbers

In order to speak with a customer service agent, call an unemployment benefits Tele-center at 1-800-939-6631. Business hours are Monday –Friday, 7:00 a.m. to 6:00 p.m. Central Time.

Call at 800-558-8321, Tele-Serv, TWC’s automated  telephone system to:

  • Request payment for weeks of unemployment,
  • Get payment information or the status of your claim,
  • Get general information about unemployment benefits

Claim status and payment request options are available Sunday through Friday, 7:00 a.m. to 6:00 p.m. Central Time. General information is obtainable anytime.

Call 512-936-3338 to request information on how to repay the unemployment benefits you were not eligible to receive, contact the Benefit Overpayment Collections Unit Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time.

Be set for long time waits and be courteous to the person you get connected to. The staffers on the other side are over-worked and do everything they can do to assist you!

Questions & Answers

  1. Ambre says:

    I called to submit a claim and was told to call an additional number. Does anyone have that number? It started 800-844-???? Or 800-884-????

  2. Adrian sauceda says:

    I called for my benifits when will I get my check?

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