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Utah Unemployment Phone Numbers

You may submit a request, question, comment, problem, complaint or suggestion regarding Utah unemployment insurance services via the DWS electronic Feedback Form. Sometimes you just have to talk to a live person to get answers to your questions. You can contact by telephone during regular business hours.

For questions regarding an existing claim or UI benefits in general, call the Claims Center (toll free) at:

  • Salt Lake and South Davis Counties (801) 526-4400
  • Weber and North Davis Counties (801) 612-0877
  • Utah County (801) 375-4067
  • Remainder of State and Out of State 1-888-848-0688

Be prepared for long waits as many people keep calling the Unemployment Insurance Claims Center. Remain patient and you will get through to someone who can help you with your queries than if you are rude.

Questions & Answers

  1. Emerson nakai says:

    I started back to work on August 01, 2016 at 6:30 a.m. to 5:00p.m. Monday through Friday.my salary is $13.00 per hour. My place of employment is east ridge solar project in cedar city. Because I start early and come home after 5:30 pm each day, I haven’t been able to call during business hours.So my question is about getting one more week of hi eligibility because I won’t receive my first check until two weeks, as I. Just finished my first week of employment.I will fill out my weekly report, and we’ll reflect that with my starting date of employment. Thank you

    • Martin says:

      Please note this is a private forum. You can call the Unemployment Office for clarification.

      If you’ve a job in hand, you will not be eligible.

  2. Christene says:

    What happens if someone is let go from a job during the 6 month probationary period?

    • Martin says:

      If the person is let go due to voluntary reasons such as performance issues, he/she will not qualify for benefits.

      Otherwise, if its a lay off, such person can be eligible.

  3. Larry says:

    I applied for unemployment in December and still haven’t received anything. I haven’t gotten a call or email regarding this either. Do you know who I should call or get a hold of?

    • Martin says:

      You must have received an update by now.

      Please call the claims center and ask for an update on the processing status.

  4. Shelly says:

    what is the phone number to call to file a weekly claim?

  5. Timothy Cox says:

    I need help doing my weekly claim, can not find right site to do so one line is there a number I can call to do my claim?

  6. jerry says:

    I live in AZ and work in Utah for about 20 year I’ve been laid off and filed for unemployment benefits. But Utah has denied me of benefits saying I need to apply for benefits in AZ. AZ denied me because I’ve not work in AZ what should I do

    • Adrian says:

      You must speak the representatives of the labor dept in Utah again. One must file for benefits from the state where he/she was employed.

      Please ask for an adjudicator if they stick to their stand.

  7. Harriet Tharp says:

    I WORKED IN UTAH during April and May of 2013. I filed for my unemployment in Washington State where I reside and also worked. My wages during that time in Utah were over $15,000. Washington State says that Utah does not show nor have they transferred these wages to Washington State as of today. Please check your records and let me know if you show these wages earned in Utah.

  8. michael woodruff says:

    Hi,
    I am being laid off work as of 10/4/2013 with a benefits package. What is the earliest time frame that I can file for unemplyment benefits?

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