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Vermont Unemployment Phone Numbers

Unemployment Telephone Automated Services:

Sundays 24 hours

Monday-Friday 5:00 AM — 4:30 PM

The following services are available on our Interactive Voice Response (IVR) system. You can access them by calling toll free 1-800-983-2300.

  • Date last payment issued
  • General information on Unemployment Insurance
  • Locations of the Vermont Resource Centers
  • Amount of gross unemployment paid for prior year (1099G)
  • Enroll in direct deposit
  • File a weekly claim (this service is only available to claimants with a return to work date of 10 weeks or less on ? le with the department or to those with an approved waiver).

Claims Center Core Hours:

Monday – Thursday 8:30 AM — 4:00 PM

Friday 9:00 AM — 4:00 PM

Customer Service Representatives are available to assist you with your unemployment needs.

  • To ? le a New or Re-Open a Claim, call toll-free 1-877-214-3330
  • For Claimant Assistance, call toll-free 1-877-214-3332

TTY/TDD Services:

Monday – Thursday 8:30 AM — 4:00 PM

Friday 9:00 AM — 4:00 PM.

All services related to your unemployment needs can be accessed through TTY/TDD Service. Call toll-free 1-800-650-4152.

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