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West Virginia Unemployment Phone Numbers

Sometimes you just have to talk to a live person to get answers to your questions. In that case, you can call the claims office that serves your area.

Office hours are 8:30 a.m. to 5 p.m. Monday-Thursday and 9:00 a.m.-5 p.m. on Friday. Benefit payments may be delayed due to holidays observed by state government, banks and postal service.

Be prepared for long wait times because many people try calling the claim offices. Have patience and you will get through to someone who can help you. Even though it is annoying to wait so long, be polite to the person you get connected to and you will get a lot more help.

When you call the WY unemployment claim offices, make sure that you have the following information:

  1. Social security number
  2. Personal Identification Number (PIN)
  3. Dates of employment
  4. A pen or pencil, and paper – to take notes

Questions & Answers

  1. Juan Huizar says:

    Live in Michigan but worked in W. Va most of 2013. Tried online and got as far as advertisement for S.S. Called and was cut off and told goodbye before process was complete. H-5173769127. Can I be contacted as how to proceed?

    • Adrian says:

      Please call the customer service/claims center of the labor dept in your state.

      They will be the best people to assist you.

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