Alabama Unemployment Contact Information
Calling the Alabama unemployment office can be an effective way to get the information you need and ensure a smooth process for receiving benefits.
Alabama Unemployment Phone Numbers
|1||New claims or reopen a claim||(866) 234-5382 (select option 2)|
|2||Weekly claim certification - Montgomery||(334) 954-4094|
|3||Weekly claim certification - Birmingham||(205) 458-2282|
|4||Weekly claim certification - Toll Free||(800) 752-7389|
|5||Help with an existing claim||(800) 361-4524|
|6||Unemployment fraud||Report Alabama unemployment fraud|
|7||Appeals||File an appeal|
|8||Report tax fraud||(855) 234-2856|
|9||Debit card services||(833) 888-2779|
|10||Direct deposit||(334) 956-5870|
|12||Trade Readjustment Allowance (TRA)||(334) 956-7308|
|13||Partial unemployment claim questions||(334) 956-7481|
|14||1099-G form questions||(334) 956-5870|
Information to have when contacting the Alabama unemployment office
To save time when calling the Alabama Department of Labor, you should have the following information on hand.
- Social Security Number: Your Social Security number is required to verify your identity and eligibility for benefits.
- Driver’s License or Alabama ID: Your driver’s license or Alabama identification number is used to confirm your identity and residency.
- Alien Registration Card: If you are not a US citizen, you will need to provide your Alien Registration Card to confirm your legal status.
- Employment History: A list of your last two employers’ names, addresses, telephone numbers, and dates of employment will be needed to verify your work history and eligibility for benefits.
- Federal Civilian Employment, Military Service, or Out-of-State Work: Information and related documents for any federal civilian employment, military service, or work performed in another state in the past 18 months will be required to confirm your employment history.
- Bank Account Information: You can choose to have your unemployment payments deposited directly into your bank account by providing your bank routing number and checking or savings account number.
- PIN: A Personal Identification Number (PIN) will be assigned to you and used to access your unemployment account.
Providing accurate and complete information is essential for receiving unemployment benefits in Alabama. Your eligibility for benefits will be determined based on the information you provide, and any errors or omissions could result in delays or denial of benefits.
The Alabama Department of Labor operates over 40 Career Centers throughout the state of Alabama. These comprehensive career centers offer a variety of services to help job seekers find employment.
Alabama Unemployment Career Center Locations
|1||Alabaster Career Center||109 Plaza Circle|
Alabaster, AL 35007
|2||Albertville Career Center||5920 U S Highway 431 North|
Albertville, AL 35950
|3||Alexander City Career Center||1375 Junior College Drive|
PO Box 2010 (Alexander City, AL 35011)
Alexander City, AL 35010
|4||Andalusia Career Center||212 South Three Notch Street|
Andalusia, AL 36420
|5||Anniston Career Center||1731 Coleman Road|
Anniston, AL 36207
|6||Bay Minette Career Center||201 Faulkner Drive|
Bay Minette, AL 36507
|7||Birmingham Career Center||3216 4th Avenue South|
Birmingham, AL 35222
|8||Jefferson State Community College One Stop Career Center - Birmingham East||2601 Carson Road|
LWH Room 216
Birmingham, AL 35215
|9||Brewton Career Center||1023 Douglas Avenue|
Brewton, AL 36426
|10||Alabama Career Center - Cullman||1201 Katherine Street, NW|
Cullman, AL 35055
|11||Decatur Career Center||1819 Bassett Avenue, South East|
Decatur, AL 35601
|12||Demopolis Career Center||1074 Bailey Drive|
Demopolis, AL 36732
|13||Dothan Career Center||787 Ross Clark Circle|
Dothan, AL 36303
|14||Enterprise Career Center||2021 Boll Weevil Circle|
Enterprise, AL 36330
|15||Eufaula Career Center||122 Paul Lee Parkway|
Eufaula, AL 36027
|16||Fayette Career Center||2631 Temple Avenue North|
Fayette, AL 35555
|17||Foley Career Center||200 West Michigan Avenue|
Foley, AL 36535
|18||Fort Deposit Career Center||11 Milner Street|
Fort Deposit, AL 36032
|19||Fort Payne Career Center||2100 Jordan Road Southwest|
Fort Payne, AL 35968
|20||Gadsden Career Center||216 North 5th Street|
Gadsden, AL 35901
|21||Greenville Affiliate Career Center||117 West Commerce Street|
Greenville, AL 36037
|22||Haleyville Career Center||2010 9th Avenue North|
Haleyville, AL 35565
|23||Hamilton Career Center||1481 Military Street South|
Hamilton, AL 35570
|24||Hayneville Career Center||22 Washington Street N|
Family Guidance Center
Hayneville, AL 36040
|25||Alabama Career Center - Huntsville||2535 Sparkman Drive|
Huntsville, AL 35810
|26||Jackson Career Center||205 Walker Springs Road|
Jackson, AL 36545
|27||Jasper Career Center||2604 Viking Drive|
Jasper, AL 35501
|28||Livingston Career Center||10 Union Drive|
UWA Kelly Land Hall
Livingston, AL 35470
|29||Mobile Career Center||515 Springhill Plaza Court|
Mobile, AL 36608
|30||Monroeville Career Center||2119 Hwy 21 Bypass|
Monroeville, AL 36460
|31||Montgomery Career Center||1060 East South Blvd|
Montgomery, AL 36116
|32||Oneonta Career Center||728 2nd Ave. E.|
Oneonta, AL 35121
|33||Ozark Career Center||3259 south Hwy 231|
Ozark, AL 36360
|34||Pell City Career Center||311 Miles Parkway|
Suite 102; PO Box 1045
Pell City, AL 35125
|35||Phenix City Career Center||2602 College Drive|
Chattahoochee Valley Community College
Phenix City, AL 36869
|36||Phil Campbell Career Center||2080 College Road|
NW Shoals Community College
Phil Campbell, AL 35581
|37||Roanoke Career Center||3928 Hwy 431|
Roanoke, AL 36274
|38||Scottsboro Career Center||23123 John T. Reid Parkway|
Scottsboro, AL 35769
|39||Selma Career Center||1112 Water Avenue|
Selma, AL 36703
|40||Sheffield Career Center||500 South Montgomery Avenue|
Sheffield, AL 35660
|41||Talladega Career Center||1005 South Street East|
Talladega, AL 35160
|42||Troy Career Center||1023 S Brundidge Street|
Troy, AL 36081
|43||Tuscaloosa Area Career Center||202 Skyland Drive|
Tuscaloosa, AL 35405
|44||Valley Satellite Career Center||321 Fob James Drive|
Southern Union Community College
Valley, AL 36854
The following services are available at Alabama Career Centers:
Career Counseling: Career counseling provides guidance and support to individuals looking to explore different career paths and make informed decisions about their future.
Resume Assistance: The Department of Labor offers assistance with creating and updating resumes to help job seekers stand out in a competitive job market.
Direct Job Placement: The department has a job placement program that connects job seekers with local employers who are looking to hire.
Classroom and On-The-Job Training: Classroom and job training programs are available to help individuals gain new skills and improve existing ones to make them more employable.
Career Center Resource Room: At the Career Center Resource Room, job seekers can access a variety of resources to assist them in their job search.
These resources include computer workstations that allow for online job searching, application completion, and resume updates, as well as access to copiers, fax machines, and email services. If you don’t have internet at home, this is a great way to calculate your unemployment compensation, file your weekly claim, and report your work search activities.
Additionally, the center offers tutorials for keyboarding, computer skills, career exploration, and basic skills remediation to help job seekers build their skills and knowledge for the job market. The goal of each job center is to provide job seekers with the tools needed to be successful in their job search.
Information about Labor Markets: The Department of Labor provides information about the labor market, including job opportunities, job growth, and trends in local and national industries.
Unemployment Compensation Information: The Department of Labor provides information about unemployment compensation, including how to apply for Alabama unemployment benefits, eligibility requirements, and how to file an appeal if benefits are denied.
These employment services can help you find employment opportunities that align with your skills, interests, and goals.
You can also search for work using the AlabamaWorks! website.
AlabamaWorks! connects job seekers with employers and provides resources to support economic growth in Alabama. It is a collaboration between state agencies, educational institutions, and employers to create a comprehensive and integrated workforce development system.
AlabamaWorks! offers a range of services, including job training programs, job placement assistance, career counseling, and labor market information. The initiative strives to improve the overall competitiveness of Alabama’s workforce.
If you have received an overpayment, write your Social Security Number (SSN) on your check or money order and mail it to –
Alabama Department of Labor
Benefit Payment Control Section,
Room 3675 649
Monroe Street Montgomery,
Phone: (334) 956-4000
If you were denied Alabama unemployment benefits, you can file an appeal. These requests must be filed within 15 calendar days of the mailing date of the original decision or within 7 calendar days if the decision was handed to you in-person. If the last day to file falls on a weekend or a state holiday, the deadline to file an appeal will be the next working day after the weekend or holiday.
Appeal requests can be made by writing to:
Alabama Department of Labor
Hearing and Appeals Division,
Room 4677 649
Monroe Street Montgomery,
FAX: (334) 242-2084