Alabama Unemployment Contact Information

Alabama Unemployment

Calling the Alabama unemployment office can be an effective way to get the information you need and ensure a smooth process for receiving benefits.

Alabama Unemployment Phone Numbers

1New claims or reopen a claim(866) 234-5382 (select option 2)
2Weekly claim certification - Montgomery(334) 954-4094
3Weekly claim certification - Birmingham(205) 458-2282
4Weekly claim certification - Toll Free(800) 752-7389
5Help with an existing claim(800) 361-4524
6Unemployment fraudReport Alabama unemployment fraud
7AppealsFile an appeal
8Report tax fraud(855) 234-2856
9Debit card services(833) 888-2779
10Direct deposit(334) 956-5870
11Overpayments(334) 956-4000
12Trade Readjustment Allowance (TRA)(334) 956-7308
13Partial unemployment claim questions(334) 956-7481
141099-G form questions(334) 956-5870

Information to have when contacting the Alabama unemployment office

To save time when calling the Alabama Department of Labor, you should have the following information on hand.

  • Social Security Number: Your Social Security number is required to verify your identity and eligibility for benefits.
  • Driver’s License or Alabama ID: Your driver’s license or Alabama identification number is used to confirm your identity and residency.
  • Alien Registration Card: If you are not a US citizen, you will need to provide your Alien Registration Card to confirm your legal status.
  • Employment History: A list of your last two employers’ names, addresses, telephone numbers, and dates of employment will be needed to verify your work history and eligibility for benefits.
  • Federal Civilian Employment, Military Service, or Out-of-State Work: Information and related documents for any federal civilian employment, military service, or work performed in another state in the past 18 months will be required to confirm your employment history.
  • Bank Account Information: You can choose to have your unemployment payments deposited directly into your bank account by providing your bank routing number and checking or savings account number.
  • PIN: A Personal Identification Number (PIN) will be assigned to you and used to access your unemployment account.

Providing accurate and complete information is essential for receiving unemployment benefits in Alabama. Your eligibility for benefits will be determined based on the information you provide, and any errors or omissions could result in delays or denial of benefits.

The Alabama Department of Labor operates over 40 Career Centers throughout the state of Alabama. These comprehensive career centers offer a variety of services to help job seekers find employment.

Alabama Unemployment Career Center Locations

1Alabaster Career Center109 Plaza Circle
Alabaster, AL 35007
2Albertville Career Center5920 U S Highway 431 North
Albertville, AL 35950
3Alexander City Career Center1375 Junior College Drive
PO Box 2010 (Alexander City, AL 35011)
Alexander City, AL 35010
4Andalusia Career Center212 South Three Notch Street
Andalusia, AL 36420
5Anniston Career Center1731 Coleman Road
Anniston, AL 36207
6Bay Minette Career Center201 Faulkner Drive
Bay Minette, AL 36507
7Birmingham Career Center3216 4th Avenue South
Birmingham, AL 35222
8Jefferson State Community College One Stop Career Center - Birmingham East2601 Carson Road
LWH Room 216
Birmingham, AL 35215
9Brewton Career Center1023 Douglas Avenue
Suite 314
Brewton, AL 36426
10Alabama Career Center - Cullman1201 Katherine Street, NW
Cullman, AL 35055
11Decatur Career Center1819 Bassett Avenue, South East
Decatur, AL 35601
12Demopolis Career Center1074 Bailey Drive
Demopolis, AL 36732
13Dothan Career Center787 Ross Clark Circle
Dothan, AL 36303
14Enterprise Career Center2021 Boll Weevil Circle
Enterprise, AL 36330
15Eufaula Career Center122 Paul Lee Parkway
Eufaula, AL 36027
16Fayette Career Center2631 Temple Avenue North
Room 37-B
Fayette, AL 35555
17Foley Career Center200 West Michigan Avenue
Foley, AL 36535
18Fort Deposit Career Center11 Milner Street
Public Library
Fort Deposit, AL 36032
19Fort Payne Career Center2100 Jordan Road Southwest
Fort Payne, AL 35968
20Gadsden Career Center216 North 5th Street
Gadsden, AL 35901
21Greenville Affiliate Career Center117 West Commerce Street
Greenville, AL 36037
22Haleyville Career Center2010 9th Avenue North
Haleyville, AL 35565
23Hamilton Career Center1481 Military Street South
Hamilton, AL 35570
24Hayneville Career Center22 Washington Street N
Family Guidance Center
Hayneville, AL 36040
25Alabama Career Center - Huntsville2535 Sparkman Drive
Huntsville, AL 35810
26Jackson Career Center205 Walker Springs Road
Jackson, AL 36545
27Jasper Career Center2604 Viking Drive
Jasper, AL 35501
28Livingston Career Center10 Union Drive
UWA Kelly Land Hall
Livingston, AL 35470
29Mobile Career Center515 Springhill Plaza Court
Mobile, AL 36608
30Monroeville Career Center2119 Hwy 21 Bypass
Suite 100
Monroeville, AL 36460
31Montgomery Career Center1060 East South Blvd
Montgomery, AL 36116
32Oneonta Career Center728 2nd Ave. E.
Suite B
Oneonta, AL 35121
33Ozark Career Center3259 south Hwy 231
Ozark, AL 36360
34Pell City Career Center311 Miles Parkway
Suite 102; PO Box 1045
Pell City, AL 35125
35Phenix City Career Center2602 College Drive
Chattahoochee Valley Community College
Phenix City, AL 36869
36Phil Campbell Career Center2080 College Road
NW Shoals Community College
Phil Campbell, AL 35581
37Roanoke Career Center3928 Hwy 431
Roanoke, AL 36274
38Scottsboro Career Center23123 John T. Reid Parkway
Scottsboro, AL 35769
39Selma Career Center1112 Water Avenue
Selma, AL 36703
40Sheffield Career Center500 South Montgomery Avenue
Suite 102
Sheffield, AL 35660
41Talladega Career Center1005 South Street East
Talladega, AL 35160
42Troy Career Center1023 S Brundidge Street
Troy, AL 36081
43Tuscaloosa Area Career Center202 Skyland Drive
Tuscaloosa, AL 35405
44Valley Satellite Career Center321 Fob James Drive
Southern Union Community College
Valley, AL 36854

The following services are available at Alabama Career Centers:

Career Counseling: Career counseling provides guidance and support to individuals looking to explore different career paths and make informed decisions about their future.

Resume Assistance: The Department of Labor offers assistance with creating and updating resumes to help job seekers stand out in a competitive job market.

Direct Job Placement: The department has a job placement program that connects job seekers with local employers who are looking to hire.

Classroom and On-The-Job Training: Classroom and job training programs are available to help individuals gain new skills and improve existing ones to make them more employable.

Career Center Resource Room: At the Career Center Resource Room, job seekers can access a variety of resources to assist them in their job search.

These resources include computer workstations that allow for online job searching, application completion, and resume updates, as well as access to copiers, fax machines, and email services. If you don’t have internet at home, this is a great way to calculate your unemployment compensation, file your weekly claim, and report your work search activities.

Additionally, the center offers tutorials for keyboarding, computer skills, career exploration, and basic skills remediation to help job seekers build their skills and knowledge for the job market. The goal of each job center is to provide job seekers with the tools needed to be successful in their job search.

Information about Labor Markets: The Department of Labor provides information about the labor market, including job opportunities, job growth, and trends in local and national industries.

Unemployment Compensation Information: The Department of Labor provides information about unemployment compensation, including how to apply for Alabama unemployment benefits, eligibility requirements, and how to file an appeal if benefits are denied.

These employment services can help you find employment opportunities that align with your skills, interests, and goals.


You can also search for work using the AlabamaWorks! website.

AlabamaWorks! connects job seekers with employers and provides resources to support economic growth in Alabama. It is a collaboration between state agencies, educational institutions, and employers to create a comprehensive and integrated workforce development system.

AlabamaWorks! offers a range of services, including job training programs, job placement assistance, career counseling, and labor market information. The initiative strives to improve the overall competitiveness of Alabama’s workforce.

If you have received an overpayment, write your Social Security Number (SSN) on your check or money order and mail it to –

Alabama Department of Labor
Benefit Payment Control Section,
Room 3675 649
Monroe Street Montgomery,
Alabama 36131
Phone: (334) 956-4000

If you were denied Alabama unemployment benefits, you can file an appeal. These requests must be filed within 15 calendar days of the mailing date of the original decision or within 7 calendar days if the decision was handed to you in-person. If the last day to file falls on a weekend or a state holiday, the deadline to file an appeal will be the next working day after the weekend or holiday.
Appeal requests can be made by writing to:

Alabama Department of Labor
Hearing and Appeals Division,
Room 4677 649
Monroe Street Montgomery,
Alabama 36131
FAX: (334) 242-2084

  1. The Alabama Labor Department has made it very clear & obvious to its citizens that they are making all efforts to hinder their citizens from ever claiming their unemployment benefits. Tomorrow will mark 5 months since I have filed for Unemployment & I have yet to see any progress whatsoever on my claim. However, after giving them my bank information they have managed to deduct money from my account due to back taxes I owed. So, somebody is looking at my information. I have recently decided to move to another State in search of employment within my specific field & also to get away from this garbage state. As long as those are in office of Governor & head of Labor Department, I plan to never again live in the State of Alabama even though I have spent the majority of my life living there. Other states are light years ahead of the curve, post COVID pandemic, even Mississippi! Come on Alabama! Best of luck to you all.

  2. I filed for unemployment in June and still have not received a check. Says I have pending issues. I was told that in 2009 as well and haven’t been able to draw since. Still shows last payment being in 2009. Even during the pandemic, I received nothing. I’ve tried calling and sending a message online,but nothing. Can anybody help me?

    • Hi, Shirley – since your question is related to your specific situation, your best option is to keep trying to get through to someone with the Alabama unemployment office. You should be able to call 800-361-4524 after 5 p.m. Sunday through Thursday to schedule a callback for the next day. Keep in mind that many unemployment offices are simply inundated with calls right now, and it might take a while to get through.

  3. This is ridiculous. Every single phone number is busy or disconnected/not working. Called from landline, cell, and two different states 2,000 miles apart.

      • Hi, Stephen – you don’t have to pick up your prepaid benefits card – it will be mailed to you. Cards are produced and mailed from an out-of-state service provider location. Your new card packet
        will arrive via U.S. Postal Mail in a standard white envelope reflecting the following return address:
        PO BOX 806514
        CHICAGO, IL. 60680-4126

        • My husband filed for unemployment and it’s been 6 months and we haven’t received a payment or anything. Every time he makes a call to speak to someone it’s the same answer we’re just waiting on someone to review it. We are close to foreclosure on our home! I’m ready to get a lawyer!

  4. same here I have tried to call the compensation number to schedule appointment to find out pending issues on my account and it always tells me your call cannot be put through or all the appointment times have been filled for the day I’ve tried to call other numbers relating to unemployment and I keep getting told that they couldn’t help me or they send me to a place that has nothing to do with it so I’m in the same situation not to mention my hands broke and I have two pins in it and I’m 2 months behind on all my bills and I’m stuffed about to get shut off so someone’s going to have to do something

    • You gotta call at 5 pm on the dot. By 5:05 pm, all call spots are given out. I’m in same boat. Will be evicted with my 3 year old grandson this week or next at latest. Filed in Dec 2022.

  5. I applied for benefits 16 weeks ago, and although I was monetary approved. My tracker says, their is issues stopping payment on your claim. My employer failed to reply to the BEN 241 letter.
    It has been well past the 21 day protocol used by ADOL.
    1…Why is it taking more than the 21day limit for making a determination on my claim?.
    2….Does the Montgomery office have access to the data base to take care of this issue, providing that I make an appointment for in person help?
    Thank you for any answers you can provide to me.

    • Anita,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  6. Sam I am in the same position as Judy. I have been trying for months to find out what the Pending Issue is on my account. I cannot get any answer online at the Alabama unemployment link I have written a request for help there. I call every day and get the same message Please call back later . I have no idea what to try next. I would love to know how to speak to a Claims representative.

    • Same here I start calling at 5 get a busy signal till 5:05 then magically the phone line opens up and says all appointments are taken. Its real hard for me to believe that its been 6 months and still that many people have issues that u can’t even get through. What do they take 1 appointment a day this is bs and I think we should be able to file some sort of suit we have rights its our money

    • I been calling everyday getting no answer call volume high call back later all appointments are taking my bills are due don’t make no sense

    • I have been calling for ten months now and sill no money. I feel like I have been surrounded by people getting paid that Didn’t have a job yet I have worked since i was 15 . Now 45) and because I’m not the lucky caller to revive an appointment, my family goes without, I have email. Faxed and called and nothing. Please if you find a way, let me know

      • I am not in your situation, but I was able to get a call back from a representative by calling AFTER 5:30 PM at 800-361-4524. They call back on the NEXT business day from when you leave your message. I called on a Thursday and someone called me back on the following Friday, the next day.

      • Kimberly, it’s absolutely ridiculous to have to wait this long. My daughter was getting paid (7) weeks then all of a sudden it stopped. She finally was one of the “lucky” callers and they requested she send in her BC, SS, 2 forms paper that showed her mailing address and a picture of her driver’s license as she was holding it up, all to make sure it was her. IT’S HER! That was 4 weeks ago and still no money! She has been able to call and ask why it’s taking this long only to hear it just does….. She is without any money and I can no longer help her as I have my own bills…….

      • Kimberly,

        I can understand your situation. Please consider the option of visiting an office in the vicinity if safe and feasible.

        • Jeff, I didn’t know, in person, was an option??? claim in since January. Initially said paid, (but wrong account). Logged back in and then all fields cleared as if it wasn’t there. However I took screenshots of it. Confused and needing money.

    • Lisa,

      Unfortunately, there are tens and thousands in the same situation. All I can say is keep trying and consider the option of visiting an office in the vicinity.

        • Nataki,

          Please check for appointment availability and opening on the Unemployment Office’s official website.

      • If you are a pua claimant and check is pending it could be you need to up load your drivers license and w2s or 1099 from the last time you worked, mother’s maiden name,separation from state self employment, more or less stating when you last worked for them and if you were laid off or lost your job because coronavirus and when your last date of work was.a lot of pua had exhausted their yearly claim, which requires you to refile your continued claim, the 3 rd part of filing new or existing claim is where you can upload the info you need.

  7. I have been callin and emailing for over a month and still can’t get a call back to solve the issue on my claim. A former employer made a false claim saying i refused work when I wasn’t even on unemployment and was workinot somewhere else and now the hurricane has hit and shut my work down and I had to file unemployment and that false claim they made for some reason is stopping me even though they made it when I wasn’t on unemployment. I know yalls same answer to every question is call the number wellI have been for a month now and have been on a call back list and emailed and have had the local claim center submit my stuff to be called and fixed and still nothing

    • I broke my hand ! I am 44 always worked I have never had to file for unemployment in alabama and I break my hand I detail cars for a living . It’s been a little over a month and still nothing . No body to talk to no one has any appointments opened I’ve called that number from 5 till 5:11 and then it says all appointments have been taking or tomorrow . This is the biggest bunch of bull crap I have ever seen in my life ! Shame on all of you !!we the people need help ! We work get out insurance takin out each week or taxes and everyone else’s taxes and I can’t even talk to live human ! Where is our tax dollars going ? HELP !!!!!!!!

      • I am in the same ship! I am on week 15-16 of filing and have tried everything…even emailed everyone that works with the unemployment office down to the janitor and still nothing!!!! I have 6 kids ages 14-1! My 1 year old is a heart patient and I am furious about all of this so called help out here but yet I don’t see it!!

    • I ‘am having the same issue getting through to anybody since 11/3
      I contracted COVID and filed for unemployment. When I go to my profile it says I m not eligible because I m on leave

    • Corey,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please consider visiting an office in the vicinity if feasible.

      • I really need to speak with someone love about my claim and ect….cant ever get any sevice..sorry about the way im putting it hun but im in need of help…
        Latara Bennett…2059974626

      • My former employer needs to speak to someone about correcting the claim of misconduct they can’t through to any human being they have left voice mails and e-mails no response.I need my money now!

  8. I have currently reopened my claim and I need a case/claim reference number for him to call up there and get the issue resolved. But if I call the inquiry line, I left a call back number August 31st.. and I can’t get through because of my call back number and it hangs up.. I just need to talk to someone that can help me. Or how do I cancel my call back request.

    • James,

      The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

  9. I didn’t receive my money on my bank card but I got in touch with somebody in appeal because I couldn’t get in contact with nobody else she said it was issued today but when i go to tracker to see it’s not being showed can someone tell me something please

  10. I received unemployment for 4 weeks now until this past week and The reason it was denied is because I’m “in between academic terms”. I’ve been calling everyday to get help and understand why it’s saying this and still no answer from any of the phone numbers online. I tried calling today and now none of the numbers online work! This is crazy how do you get ahold of someone!?

    • Ashton,

      There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  11. I have been receiving unemployment since March then this week it says no benefit paid reason because if overpayment./fruad I looked and it showed I have an outstanding interest balance of 101$ I don’t know how that can be but I did send payment to be processed for tomorrow. Will my benefits start back once this is paid or do I have to file a new claim. I’m still currently unemployed. It said I will receive something in the mail in regards to this.. but I still haven’t and as of today and I did my weekly claim Sunday. Please help. Thank you.

    • Bran,

      Please try to get in touch with the Unemployment Office. It looks like the payment will be on hold until its mutually resolved.

  12. I have Just Filed my New Claim on 5/22/2020. at the end of me filling my claim it told me that i would receive an email within the next few minutes I’m guessing to confirm everything went through or to tell me if i have been Accepted.i never got an email so i thought maybe it didn’t go though or something. so i want to try to it agian and it told me. it had been accepted. so then i tried to do my weekly claim thing and then it just took me to a screen saying my Access to the internet weekly claim System had been suspended. that they have gave me 2 chances to enter earnings and your claim. and then gave me a phone number to call and saying i had 4 days from today to call that number or it could be a result in a denial. i mean i don’t understand why it is saying i had i only just found out everything…… idk what it is that i have had have had 2 chance about… and why am having to call this phone number before i can do it…

    • Jessica,

      I can understand your situation. Please wait for an update from the office. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.

  13. Laid off because of Covid-19.I received my Unemployment benefits for four weeks, on the fifth week (May 2)the unemployment office has on my account,No payment “Refuse work – New Hire”. I have not refused work any work, in fact I have not received an offered. I have been calling every day all day for week. I also sent emails. What is going on why can’t someone at least answer the phone!!!

    • Meh,

      I can understand your situation. Please wait for an update from the office. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.

  14. when i file my weekly claim it says i have to call a number to make my claim active i call the number and its out of order what do i do

  15. Is there any other way to contact the unemployment office? It says paid but we cannot find the money we don’t know where it went it shows no information on where it goes or anything and we’ve been calling for days and we can’t even get put on hold it just says try back later we have robo dialed I mean called over and over and over and still can’t get through for days and days we have no money and would like to know where the money we should have is?

  16. homeless now can I have my unemployment eligibility papers faxed to apartment trying on income miss placed original papers

  17. I recently won my UC appeal. I would like to get a recording of the hearing, or a transcript. How do I accomplish this in Alabama.

    • I filed my unemployment on 4/14/2020. My first payment was issued on 5/01/2020 and I have filed every Sunday as directed. I’ve had 8 payments in total issued to My state pay card since 5/01/2020. I should have received my card in the mail 5-7 business days after my first payment was issued on 5/01/2020 but I have NOT received my pay card in the mail.. I just want to know what’s going and where it could possibly be?? Or if possible can I change my payment method from the state card to my bank account for direct deposit?

  18. I filed for unemployment for the first time in the state of Alabama last week. Just received a call from a Steve O’Shea claiming he was with the Alabama Department of Labor, verifying my claim, but his first question was “What is your mother’s maiden name?” I am suspicious of anyone calling me and asking me to prove who I am, especially with a common password reset question. Does this make any sense? He called from a (334) # that cannot be redialed, but have me (205) 458-2230 to call him back. Advise?

    • I have not received my debit card for unemployment, I can’t not get in touch with anyone and I looked up online it has paid me 3 times. I don’t know what to do I’m sick of calling just to be told they have an extremely high amount of calls try again later.

      • Billy,

        I can understand your situation. Please wait. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.

    • Justin,

      For identity and verification, you may be asked questions pertaining to personal credentials. If you suspect fraud, please call the Claims Center right away and report the incident.

  19. Hello,

    I worked in AL and FL for 18 months all together. My hometown/ state is FL. How do I file for unemployment and where?

    • I have been working in Ohio and got laid off. I applied for unemployment in Ohio they denied it cause the said I have a claim opened in Alabama. I have no claim opened in Alabama. The last 2 times I filed in Alabama I was denied so no claim was opened. I’ve tried calling but can’t get through. How do I go about finding out about this open claim

    • Angela,

      Please file from the state where your last employment was based. To qualify, you’re required to have active employment and earnings in the last 4-5 calendar quarters.

      • 1.Do I list both places of work on the AL unemployment site?
        2. What if I decide to move back to FL, I still have to apply on the AL site?

        • Angela,

          1. Please check with your employer about the state taxes were paid into to help you apply appropriately.
          2. I suggest you call the Unemployment Office in AL and inquire about this.

  20. I have literally been on hold 1hour and 30 min..when do i know if they are going to pick up the phone. The recording said to please stay on the phone is this normal wait time.. I spoke with a VERY RUDE lady yesterday and the phone was disconnected and I wanted to know if all my information was input into the computer or do i start over.

    • Amy,

      Please note this is a private forum and we do not have access to your claim file. Please visit the official website for additional phone numbers.

  21. I file for unemployment but i was put on hold for interview #154.I have not got a call back. I pressed 1 for a call back

    • Brenda,

      The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.

  22. I cannot get a hold of anyone 361-4524 number I reported that I got holiday pay for memorial day and the system locked my claim. No one locally can help, they said I have to call that number until someone answers, I cannot leave a message either. I have literally called 100 times and no one answers

    • I’ve filed a total of five certifications, one showing holding week and four Not Paid. The only information I’ve received though mail is employer wage report. As you already know it’s near impossible to speak with anyone. I’ve called 100’s of times only to get hung up on by automated system. I’ve got bills to pay and mouths to feed. I’m actively seeking employment but I can’t call them all day and night and concentrate on my job search. Could you please give me off peak hours.? I’ve called all hours only to hear the same thing and get hungry up on.

    • Melissa,

      They may be experiencing high call volumes. Please try calling during the off-peak hours or try checking the Claim Status online.

      • I filed a weekly claim and it had additional questions this week (ie any reason I would not accept job, did I refuse a interview etc)

        It did not like one of my answers and said to call 1-800-361-4524

        Calling that number Monday morning (when I can get through ….) only has the option to file a new claim????

        What do I do?

  23. Last year I retired from the public school system and draw retirement. I went to work at a private school but my contract was not renewed and my last check was May 1, 2017 and my last day of work is May 26, 2017 according to my contract. What do I list as my last day of work when filing for unemployment. Can not find a contact number to call an ask.

  24. I got approved for my benefits it said i was paid 4-26-17 but i haven’t got my debit card how long does it take?

    • It should not take more than 7-10 working days unless specified.

      Please call the Claims Center for a precise update.

  25. For 9 years now I worked full time. Now because of the economy my hours are being cut back to 3 days a week. Which my pay period is every 2 weeks and I just lost about $600 a month. Am I eligible for partial unemployment?

    • Yes, you can be eligible to collect partial Unemployment Insurance benefits for an involuntary reduction in the hours.

      Please consider applying.

  26. I’ve only had an income 3 weeks of the past seven. The time off has not been consecutive and I’m wondering if there’s any way that I could claimed. So my question is – Can past weeks be claimed?

    • Please note this is a private forum and we do not have access to the claims record.

      You may call the claims center/customer service of the labor dept. in your state for further information.

  27. Direct deposit info is wrong need to edit website has no edit screen only change to debit card which I selected by mistake need to use direct deposit in to bank how do I change or fix this?

      • Can you please tell me how to remove the Alabama training program off my application stays now that I’m working

  28. I had 2 full time jobs at the same time, I was just let go from one of them. Am
    I eligible to file unemployment for the job I have been let go from even though I still have my other job or does that make me ineligible to file ?

    • Not sure if you will be eligible for UI benefits since you’re not unemployed.

      Please call the Unemployment Office in your state for further information.

  29. I work in Alabama for 3 year on an off. My unemployment checks have stop coming is there anyway I can get an extension ?

    • The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.

    • Please note this is a private forum.

      Call the Unemployment Office in your state for further information in this regard.

    • The sooner, its better. Claim within a week or two from the time of separating from the job.

      You don’t have to be physically present.

    • We do not have access to your claim information.

      Please call the claims center/customer service of the labor dept. in your state for further information.

  30. Trying to file a claim but am being stopped because they want me to apply for a credit report that I do not want.How do I go about filing a claim.

  31. I have been with same company for almost 34 yrs. they went out business as of 10-31-2015 and 30 people lost there job but they each person a different amount of severance pay I received 7 weeks so the last check will be 12-18-2015 . I don’t know when I should start filling my claim . Can not get anyone to answer my question by phone at your office they don’t answer. Please help me . Could you tell me the closest office I could talk to someone about this . I live in Bessemer Al. And you get approved how long does it take to get a check . So when is the soonest that I could make a claim .

    • Please consider applying as soon as you receive the last severance pay check in December. Your initial claim may take up to 10 days to process after which it should be a smooth flow.

      Filing online is the most recommended channel.

  32. I have not received an unemployment check and I filed for unemployment compensation on February 07, 2014. I have not received anything saying I would not be eligible for uc. Can you help?

    • You must have followed up with the labor dept long time ago!

      Please call the customer service/claims center immediately for an update.

  33. I have not been receiving my weekly benefit check I applied for my weekly benefits in October of last year, what’s going on??

    • Please note that we are not a govt. organisation or a state agency.If you filed for benefits from Alabama,please contact the claims center of the labor department on 1-866-234-5382 for update on status.

      • I have been trying for months to contact the claim center in regards to my ui claim its stating potential fraud because my payments were rejected from a chime accout…..I need my funds please …I have been calling for months bit javent been able to rea h anyone by phone or emails

  34. On December 15, 2013 I filed a UE claim online, on -2/30/2013 I received a call from a woman (very nice) she ask me questions regarding the “final incident” and said that she had to call my former employer back and then she would call me back??? I haven’t received a letter, a phone call or anything since 12/30, I am about to be in a financial night mars very soon! Please forward this to the person handling my claim.
    Thank you,
    Sandy Phillips

    • Please note that this is not a govt. website and that we do not forward messages to claims centers.
      You may contact the claims office in Alabama immediately on the toll free number below to know the status.
      1-800-361-4524 (7:00 am – 4:30 pm,, Mon. – Fri.)

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