Alabama Unemployment Weekly Claims

After you are determined as eligible to receive unemployment benefits, you will have to proceed to step 2. Here, you have to fulfill certain requirements each week after which you will receive your unemployment pay check. This is called weekly certification. It is in place to ensure you are in constant search to get back to work.

When you file your certification for weekly benefits, you will be instructed to answer the questions truthfully.

When all the information has been entered and verified, you will be told that your certification has been accepted and is being processed. You must wait for this response to insure that all your answers have been recorded. If one or more of your answers is potentially disqualifying, you will be instructed to call the Call Center Inquiry Line for a fact-finding interview.

If you choose to stop filing weekly claim certifications for any reason, your claim becomes inactive. You will be notified about the break in your claim series when you make your weekly call. If you fail to follow the instructions provided, it may result in a loss of benefits. If you have failed to call for at least two weeks or more, you will have to reopen your claim.

Weekly continued claim certifications may be filed Sunday through Friday. To be considered timely, you must file your weekly certification no later than 5PM each friday.

Please note that you can be penalized for giving inaccurate or false information to obtain unemployment benefits.

Weekly Certification

Birmingham (205) 458-2282
Montgomery (334) 954-4094
Not in a local area: (800) 752-7389

File a weekly certification online.

Know about weekly work search requirements which are needed while filing weekly claims.

    1. Dear Brianna,
      When did you apply? The portal may not have updated. Please call your Alabama Unemployment Office and check to make sure your claim was filed.
      Birmingham (205) 458-2282
      Montgomery (334) 954-4094
      Not in a local area: (800) 752-7389



  1. I filed my unemployment back in March…and it’s STILL pending. I’ve tried for months to call the office…and no one ever answers…the phone service is a joke. I need my help. What can I do???

    1. Sharman,

      Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website).

      1. They are doing everything they can to keep us from receiving our unemployment this claimant portal all it is is keeping them from being responsible for us not receiving our unemployment I paid in my money so why don’t they do their job and see that we get it when we need it now they making it our fault that’s bull crap

  2. I am beyond pissed off. I have filed my weekly certifications each week as instructed to do so. I spoke to two women at unemployment they states i would still get paid. I jad a confirmation and everything they stated i would be paid. Now the pending is gone and says zero. I have 3850 with my claim. I apply for jobs everyday and have had several interviews. What in the world is the problem. This is all bullcrap

    1. Kelly,

      I can understand your frustration. Perhaps, there was a mix-up. Please follow up regularly until you have a concrete update.

  3. I have a pending issue hault and have tried several times to speak to someone in chat to find out what the issue is but when asked to verify my identity they say that the information I gave them is not what’s on file for me. How is that even possible? I have even updated the information in my tracker to be sure my address is current but they still say that it’s not correct. There is no way of changing my ss number and dl number so what could be the problem?

    1. This week I have develop a health issue and seen by my Doctor-and he said not available to work. Tomorrow is my weekly certification- tried all week to speak with someone in claims dept. (All app are taken). One info recieved-stop claim-just don’t report in. But I want to do the correct thing. Shouldn’t i call as directed and answer the ? truthfully . Confused. Thanks.

  4. I have filed for the past 5 weeks but it’s still showing pending and the online chat ppl say it’s still being processed. If I accept a job do I stop filing my weekly claims or continue anyways and put I didn’t do a search bc I found a job? Will I still receive the weeks I’ve filed for in either case? Or is it all just a loss? Thanks

  5. I miss filing on Sunday and file Thursday after I realize i didn’t receive a payment on Wednesday. Will i still get a payment even though I filed late

    1. I done the same thing. And it starts your unemployment over its been 2 weeks and still nothing

  6. I made a mistake in answering one of the questions on my weekly certification by phone. I was given a phone number by a UC employee to speak to a supervisor to correct my error, but I have not been able to get through to someone. What can I do to correct the error so I do not miss a week of benefits?

  7. I filed my weekly certification on time an as instructed. But did not receive payment. What’s keeping me from receiving payment?

    1. Chad,

      There will be a delay considering the numbers of pending applications. Please be patient and keep checking at regular intervals.

  8. Hello, I filed in August as self-employed. I’m not eligible for regular benefits but received the letter of eligibility for PUA so I’ve been making weekly certified claims as requested. However, I still haven’t received a payment or told an amount that I should be receiving and attempts to speak to someone have been unsuccessful. Is there a step I’m missing here?

    1. Shay,

      There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.

        1. Brad,

          The week is considered missed. The weekly amount is only credited if you claim within the stipulated window.

  9. I filled August 8th,still have not received any payment.I continue to file weekly.I have not been able to speak to anyone directly.I need some insight to my claim.

      1. I have a daughter that has been diagnosed with covid 19. Somehow the system didn’t accept it when I answered yes to the question regarding to providing care for a family member who has been diagnosed with covid 19. I recieved na denial letter for that week. Does this mean my claim is denied or just that week?

    1. Not sure when I am required to begin weekly reporting ! My Alabama claim was filed 8/10/2020 , however my former employer informed me that since I was a Alabama resident but earned my wages in GA ,I should file in GA ! After two months of weekly reporting to GA I was told that GADOL turned my claim to ALDOL in the form of a combined earned wage claim ! My last day of employment was 8/6/2020 ,I worked in GA from 7/28/2019 until */6/2020 ! Have not been able to speak with anyone from ALDOL after 33.5 hours on phone calls approx. 37 e-mails , all unanswered ! Have been on a call back list for over 2 weeks !

      1. John,

        I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

    2. I filed The first 2 of my weekly claims wrong, I put i worked for pay and thought I was answering the question based on before I lost my job. I did not receive or work for pay those weeks. How do I correct this?

  10. I filled August 8th,still have not received any payment.I continue to file weekly.I have not been able to speak to anyone directly.I need some insight to my claim.

    1. Rhonda,

      Please note this is a private forum and we do not have access to your claim. You can check the status online.

    2. I was laidoff july 23rd for lack of work and applied for unemployment the same day. It’s been three weeks. I’m in my 4th week now should i be expecting a payment this week if my claim says issue halt? And if find work will i still receive my payments for the time i was off?

      1. Lavita,

        If the claim has been approved, please continue filing weekly claims and reporting job searches in the expected format.

        1. Renata,

          I hope you were issued a “Letter of Determination” by now. It means you’re almost ready to file weekly claims.

  11. I have a question..I checked the status on my claim over the phone and it says week 9/14 has been certified but no payment has been made.. does that mean I’m approved??

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