To find out all about Coronavirus-related unemployment benefits     

Alabama Unemployment Weekly Claims

After you are determined as eligible to receive unemployment benefits, you will have to proceed to step 2. Here, you have to fulfill certain requirements each week after which you will receive your unemployment pay check. This is called weekly certification. It is in place to ensure you are in constant search to get back to work.

When you file your certification for weekly benefits, you will be instructed to answer the questions truthfully.

When all the information has been entered and verified, you will be told that your certification has been accepted and is being processed. You must wait for this response to insure that all your answers have been recorded. If one or more of your answers is potentially disqualifying, you will be instructed to call the Call Center Inquiry Line for a fact-finding interview.

If you choose to stop filing weekly claim certifications for any reason, your claim becomes inactive. You will be notified about the break in your claim series when you make your weekly call. If you fail to follow the instructions provided, it may result in a loss of benefits. If you have failed to call for at least two weeks or more, you will have to reopen your claim.

Weekly continued claim certifications may be filed Sunday through Friday. To be considered timely, you must file your weekly certification no later than 5PM each friday.

Please note that you can be penalized for giving inaccurate or false information to obtain unemployment benefits.

Weekly Certification

Birmingham (205) 458-2282
Montgomery (334) 954-4094
Not in a local area: (800) 752-7389

File a weekly certification online.

Know about weekly work search requirements which are needed while filing weekly claims.

  1. I have been filing my claim for 8 weeks now and my status still says that it’s pending. And I haven’t received any response in the mail yet and I can’t get anyone on the phone to let me know what’s going on with my benefits. What do I do? I live over 200 miles from the nearest Labor office. I live in Alabama.

    1. Belinda,

      There will be a delay considering the number of pending applications. Please continue chasing regularly until you have a concrete update.

  2. i been filing since may i was denied for not calling the number within 3 days but couldnt get ahold of anyone then i was told to appeal which i did…. i didnt hear anything from about again after calling and emailing then my tracker updated saying all i had to was fill out a questioner which i did then nothing its been a month and a half . what do i do ?

    1. Kimora,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

    2. Same here, since may, not a penny, every letter I get is over a month after the “sent” date. You cannot ever get through via phone, email, chat, I even expressed mailed 3 times, they might as well not even have an office, there is no proof anyone exists! The system would work better run by drunken fraternity kids. I had a small business, if I would have had a few weeks of help it would still exist. I am now considering Legal action for negligence. millions of unemployed and the Labor “authority” does not employ any of them to tackle this huge work load! LOL! Because of it families and businesses have been ruined and thus even MORE go to the unemployment line.

  3. I have claimed 7 weeks of benefits and have received a letter stating I am eligible but I have not received a payment. How long does it take?

    1. Julie,

      There will be a delay taking into account the number of pending applications. Please continue chasing at regular intervals until payments normalize.

      1. Sam, i received a letter saying ( a determination has been made approving me for pandemic unemployment assistance. Payments are pending final approval of the claim. )
        Question: how long does it take?

        1. Felisha,

          You’re perhaps one of the lucky ones who have has received a “Letter of Determination”. There might be a delay considering the number of applications.

  4. Please help I’ve tried calling all numbers An can’t get through! I’ve missed the 5pm Friday calling time for weekly claim s it’s now sat . Can some one please tell me what to so I can go bck I claim this week I live in Alabaman

      1. Leonard,

        This is an uncertain time. Considering the number of pending applications, it may take forever. Please pray for the best.

        1. CM,

          Please keep chasing the office regularly. There will be a delay considering the number of pending applications.

        1. Latonya,

          I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.

    1. I am a resident of arkansas but worked in alabama so I filed in arkansas was denied then I was told to file in alabama so I did but all the weeks I filed in arkansas are they just list and I haven’t received one payment ?

  5. I received a “Monetary Determination” letter today saying “Payments are pending final approval of claim” and I’m eligible for $114/week but I go online and it says I’m eligible for “$0.00” and “The following pending issue(s) are stopping payment on your claim:
    Not Unemployed: You will be notified ONLY IF additional information is needed.
    Self Employed: You will be notified ONLY IF additional information is needed. (I’m self-employed, this is what I registered as when I filed for unemployment).

    On the web portal it says “File your weekly certification no later than 5:00PM Friday, July 03, 2020” and I click the button to file it and it says “Our records indicate that there has been a break in your claim series. No further weekly certifications can be filed unless you become unemployed and reopen your unemployment claim.”

    Why is this so difficult? They don’t tell you what to do or explain anything.

  6. My claim status says “non-delivered payment (direct deposit) …. Then it says ‘ you will be contacted ONLY IF additional information is needed’

    What does this mean? I’m not even sure if i was approved for my unemployment.. Does this mean I am approved?

    It looks like at the bottom that there sere Trempts to make 2 payments for 2 different weeks… Is the amount im going to get the eligible amount ? Do I also receive the pua.

      1. Mynde,

        There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

    1. Also in alabama…i just filed my 9th week. This past week i recieved a request explaining reasons for my seperation because although a request was sent to my employer my wmployers time to respond has expired. I provided all the info they needed. Until that point all i had received was a monetary determination letter stated i met those requirements. Can someone please tell me what to expect now…or if anyone shared similar exp. Please let me know….im so lost

      1. Mandy,

        Please wait for the Unemployment Office to process your application. Make sure to chase at regular intervals.

    1. Shavone,

      It means it might not be processed further until an action is taken. Please see if there’s fault you can fix from your end.

  7. I just tried to file my weekly claim and it popped up saying “your access to the weekly claims system has been denied. You have had two chances to enter earnings for your claim” but I haven’t had any earnings.. I’ve been on furlough since March 31st and couldn’t start back work when a few people got called back because my daughter had the flu, then passed it to me and now its turned into walking pneumonia but I have kept in contact with my manager every day letting him know what is going on so im not sure why it’s saying this and won’t let me file. It said if I don’t call in within 4 days my claim will be denied but its impossible to get anyone on the phone..

    1. Kristy,

      I can understand your situation. Due to shortage of staff/high call volume, support may be limited. Please keep trying at regular intervals during off-peak hours.

  8. Earning less than unemployment pays for a week, is the amount earned deducted from the unemployment payment? Trying to reach a human is tough living out if state.

    1. This is continuing from my first comment. After I answered there questions she told me she would remove my pending issues. Nothing has changed and I have been doing my certification each week. They sent me a letter telling me that I never called the inquiry line. This is so frustrating! I am 7 weeks, do you hear me unemployment! 7 weeks without money. We are going to lose everything thanks unemployment. I need my money.

      1. Jason,

        I can understand your situation. Unfortunately, there’s not much we can do. Please continue chasing the Unemployment Office for an update.

  9. I accidentally forgot to call my calm this week cause of phone issues. I’ll I be able to still get the past week payed for?

  10. Good Afternoon, I would like to know what is wrong with the dept. I have talked to a person at our career center who was trying to help me and told me a lot of people are saying the same. No one answer calls or call back. Come on we need our money or we wouldn’t be doing this. I had one supervisor to tell me to take my phone to phone company to checked, who says that. I would like what I Deserve. Please Help. There’s nothing wrong with my phone

    1. Sandra,

      I can understand how you feel. This is a private forum and we do not have any links with the Unemployment authorities. Please consider the option of visiting an office in the vicinity.

  11. I believe something may be wrong with the website. I attempted to check the status of me weekly claim that I filed on Sunday, but it keeps displaying a page saying unable to accept claims at this time. Any suggestions?

    1. Jason,

      It may be temp. a technical issue with the website. Please clear cache/cookies from your browser settings and try again. If the issue persists, please call the Claims Center for assistance.

  12. I filed a weekly claim on Sunday and I just checked the status and it says “Not Paid”. Does this mean I am not getting paid this week? I am past my “Waiting Week” and after I filed my claim this past Sunday it said that I was eligible for my full benefits. Any help will be great?

    1. Catherine,

      For precise information on the payment status, please call the Claims Center. This way, you’ll have accurate information.

      1. I worked two jobs,one job a on call part time… my other job was a full time 40 plus hrs . they paid my unemployment on my part time job.. at the end of the school year they stop unemployment because of summer break. I was laid off at both jobs due to Coronavirus.. my question is why did my covid 19 .did not start for my full time job .. i not received a check in 9 weeks .. so confuse……

        1. Martha,

          Have you tried checking the status online? Please do follow up until you have a payment status.

      1. Samantha,

        You will receive a “Letter of Determination’ that will detail the decision made. The best ways to find out are online/phone which you’ve already tried. If this continues to be a situation, you may have to consider the option of visiting an office in the vicinity.

    2. Why want u send my check I have paid it in send my money my wife is sick I have been played off I need my damn money

      1. Chris,

        I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

    1. Alex,

      You may not receive the payment on time if you don’t file on time. Please call the Claims Center for further discussion.

  13. What does “not paid” mean on a weekly claim? I’ve never had to do this before. I’m past my waiting week and I got a letter confirming my eligibility

  14. I applied for my benefits. When I checked it yesterday my max benefits was 6,660 dollars. I checked it just now and my balance remaining is 4,064. I have received no payments. What does this mean??

  15. How long does it take to find out if you are approved after you file. The first week said if approved that that week as a waiting week. Today my
    claim said accepted an is processing. So does that mean I have been accepted ? I haven’t recieved a formal letter saying i was denied or accepted.

    1. Kristi,

      Please call the Claims Center on the phone numbers provided. They should have made a determination and informed you by now.

  16. I have called this Ms Turner several times and left message after message .I file my weekly claim and it says not paid. How can I talk to someone about my situation? She is never in her office to answer the phone. This is just not right.

  17. when am I suppose to start my weekly reporting? when benefits are approved or when I get first check? Does doing surreys count for jobs?

    1. Paula,

      I suggest you call the Claims Center on the phone numbers provided to get precise answers to both your questions.

  18. I receive a letter saying final pending approval what does that suppose to mean I receive a letter with how much the payments will be

    1. Please refer to additional paperwork to understand the “Pending” status. You may also call the Claims Center to understand the timelines.

        1. Tracey,

          It means the payment is still being processed. Please wait for a final determination.

  19. I was off this week due to the fact that Auburn University let out for the summer semester and I drive a transit bus to transport the students. I forgot to file my claim on Sunday and couldn’t get through on the phone during the week. Can I still file for this week May 8-12? What number can I call to talk to someone I haven’t been able to get in to talk to someone to ask about my claim

    1. I am not sure if you can file retrospectively.

      Please call the same number you call every week to claim and look out for an option on the IVR for an option to speak to a representative.

  20. I got an letter in the mail that said eligible and how much I would get and my wages but this is my third week claiming benefits and I still haven’t received payment Now the status of my claim saying NOT PAID I TALKED To The operator and she told me to keep fileing every SUNDAY.. WHAT SHOULD I DO???

    1. Please file on a weekly basis without fail. The first payment will be made in about 7-10 business days. If you do not receive the payment after the waiting week, please call the Claims Center and speak to a representative.

  21. I forgot to do my weekly claim and it is now the day I was suppose to receive for this week. Is there anything I can do to receive this money still?

    1. Please file on the designated day only. I don’t think you will able to reapply for the same week. You may speak to a representative for further instructions in this regard.

  22. I have been calling in every Sunday for the last three weeks and all my weeks are waiting weeks! I revecived papers stating how much I would get and my hours worked but have yet to recive any payment. I really don’t understand why it’s taking so long for me to recive my befenfits. Then you call the information line and it says it has high call volumes and can’t get through to anyone to talk to about it so how am I suppose to get answers or talk to someone this is really getting frustrating and the phone lines aren’t really no help if you can’t get through!!!!

    1. Jasmine,

      I can understand your frustration. Please consider applying online, over the internet on the department’s website. Alternatively, you may also try visiting an Unemployment Office in the vicinity.

  23. i tried to file on friday 9/30/2016 and it kept telling me to call back and when i tried online it was too late what should i do i need that money

    1. Please call as per the timelines.

      Further information on the window can be obtained from the official website of the Unemployment Office in your state.

    1. If the claim was not approved, the payment will not be released.

      Please call the Claims Center on the phone numbers provided for an update.

  24. I have called EVERY number made available to the public about my claim and have yet to be able to get through to a person. This is my 4th week to file, it no longer has my waiting week, it now says “not paid” out to the side of all 3 claim week’s. I have received 1 letter telling me what I’m eligible to receive, how much I’ve paid and how long I can draw. When I checked my status today, my first week was changed to not paid. I’m almost 4 weeks in and still have not been told anything on if I’m approved or not… it shouldn’t be this hard or this frustrating.

    1. Well, I can understand your reason for being frustrated.

      Why don’t you try logging in on the website for detailed info or visit an office in your vicinity if available? Try the phone during off peak hours.

      1. I was unable it file my claim last week. I had to travel to LA to discuss some job prospects. I triad several times to call in and could not ever get through. I tried to file online but it was after five each time. When I logged on to file for the current week it would not let me go back to the prior week. What is the process to correct this? Also I have tried many times to call the numbers from the several website during my two month period of not working at various times of the day and have never been able to get through. It appears to me there is something wrong with the lines.

        1. Well, I can understand your frustration. Not sure how it works since we do not have access to the systems.

          Please try calling during off peak hours or see if you can visit the nearest Unemployment Office in your area.

  25. I had a base salary job and I’m facing being laid off…however I want to be an independent contractor for a company.. Can I still file even though this is commission based only

    1. Please follow the procedure and certify during the stipulated hours only.

      File only once you receive a confirmation on the approval.

  26. I have filed for my unemployment and was approved, however my card has expired. Where will my payment go and how can i get a new card issued? My payment is to be issued to me within the next three days.

  27. I need to speak with someone about my claim I have been on hold for 1 hr 12 min.
    is there a different number I should call ? or a better way to contact someone ? I really do need to talk with a person.

    1. Simply call the claims center on the phone numbers provided. You can find the numbers on the official website of the Unemployment Office in your state.

    1. Some sites do not allow you to access them if you’re outside the US territory.

      You can call the Unemployment Office for further information.

    1. If its the initial claim, it may be under process.

      You may want to contact the claims center for precise info on the status.

  28. wanting to go to crane operating school have experience but need licence cand I get grants or grant to help me with my bills till I receive proper training

    1. You may be allowed both on the basis of certain grounds.

      Please call the claims center/customer service for further information.

  29. I forgot to file my claim on Sunday but filed on Monday.Will my unemployment still be valid or do I have to reapply?? Help please!!

    1. Please call the claims center and speak to a representative to check if the claim went through.

      Some states provide buffer time.

      1. My Alabama claim says Your claim is active and in Pay status. You have already filed your certification for Benefit Week Ending 7/4/2020. What’s does that mean ? In when will I receive my card

  30. If my doctor say I can work but not at the previous job I had will I receive benefits since I quit due to my health? Does the fact that I have never drawn unemployment have anything to do with my claim?

  31. I have been filing for the past 8 weeks and havent recieved anything. I got a letter that said i was monetarily ineligible. I dont really know what that mean so i still file a claim every week and it says it has been accepted but always says it is a waiting week. I dont know what im doing wrong because either people i use to work with have already received theira.

    1. If you have received a letter stating otherwise, you will not receive even if you continue filing weekly since the payment will not be triggered.

      Please call the phone numbers provided to ascertain the reason for denial.

  32. I have not recieved my first check yet but I have been approved. I filed my weekly claim week 1 but forgot to file it this week which is week 2. What will happen? Will I not receive a check since I forgot a week? Or will I not recieve any benefits at all?

    1. You must follow the timelines prescribed as most of the processing is done by automated systems. You will not receive the monies for that particular week.

      Please call the claims center for further instructions.

  33. I got my first weekly certification and it says it’s being held for the waiting week. However, it shows a “Balance Remaining” of $3,052″. Is there any way to determine what my weekly benefits will be based on the “Balance Remaining weeks? I’d like to figure out what my first payment might be.

    1. The balance shown will be an amount fixed for the number of weeks approved.

      Perhaps,you can wait for the first payment or ring up the claims center of the labor dept in Alabama to find out more.

  34. How does alabama justify a waiting period before giving unemployment compensation? Doesnt federal law trump the state law? The state of alabama is nortorious for inhuman actions and laws. I.E slavery

  35. I recieved a message from the unemployment office this morning at like 10 am she requested that I call her back ASAP I have left her 5 voicemails at this point and still no response:( how am I suppose to respond ASAP if no one response to my messages when I call!!! I’m now a stay at home mom who has recieved one unemployment payment in one month and almost two weeks!!!! I would like to resolve what ever issue is holding it up!!! I was vacuuming and missed the first call!!!! Now how do I get I. Touch with someone?

  36. on hold listening to what appears to be Christmas gospel music. been on hold for over an hour and a half. what is the reason for a hour and a half wait time to give 10min worth of information if that much. only have to call because I am a federal employee. why do I have to call yet if I was not a federal employee I would have been done already. seems wrong to me.

Leave a Reply

Your email address will not be published. Required fields are marked *

Please answer a simple Math question: *