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Max. Weekly Benefit Amount
$240
Max. Weeks of Benefits
26
Current Jobless Rate
6.2%
Max Weekly Benefit Amount
$240
Max Weeks of benefits
26
Current Jobless rate
6.2%

Updated : December 15th, 2022

Arizona Unemployment Benefits

The Arizona Department of Economic Security (ADEC) handles Unemployment Insurance (UI) benefits in the state of Arizona. The ADEC provides monetary support to the unemployed people, provided they meet the eligibility requirements.

Arizona at work provides a range of services to potential job seekers. The services include job fairs and recruitments, training programs, vocational rehabilitation, and research labor market and wages to name a few. Find out more about eligibility requirements, benefit extensions and how to apply for unemployment benefits in the state of Arizona. 

Eligibility To Apply for UI Benefits in Arizona

For applicants to qualify for unemployment benefits in Arizona. They must gain monetary eligibility, establish a reason why you separated from your previous job. Applicants must also establish and maintain certain set criteria throughout the benefits weeks.

Monetary Eligibility

Monetary eligibility in the state of Arizona is based on the applicant’s insured wages during a period of one year called the base period. Applicant’s base period is the first four of the last five completed quarters prior to the date applicants first applied for Unemployment Insurance.

The calendar year is divided into four quarters:

  • 1st quarter is January 1 – March 31
  • 2nd quarter is April 1- June 30
  • 3rd quarter is July 1- September 30
  • 4th quarter is October- December 31

Wages prior to this 12 month period cannot be considered when filing for unemployment benefits in Arizona. For applicants to qualify for benefits he or she must have worked for an employer who paid unemployment taxes. 
Or
Applicants must have earned at least $7000 in total wages in at least two-quarters of the base period, with wages in one-quarter equal to $5987.50 or more.

If applicants are not eligible to receive unemployment benefits using the standard base period, they can use an alternative base period. The alternative base period is the first four of the last five completed calendar quarters prior to the date you become disabled. Applicants must meet certain conditions to qualify for claims using the alternative base period:

  • Be ineligible for a claim using the current base period
  • Earned base period wages before the applicant became injured or disabled that were not used on a prior UI claim and file an UI claim within two years of the work-related injury or disability and
  • File an UI claim within four weeks of the last week the applicant was considered disabled and was compensated 
  • Attempted to return to work for the employer where the injury/disability happened

The maximum weekly benefits amount in the state of Arizona is $240, and the minimum weekly benefits amount is $60. The maximum weeks of benefits in the state of Arizona are 26.

Find out more about eligibility requirements

Job Separation

Once an applicant’s monetary eligibility is verified, the next step for qualification will be that the applicant lost his/her job for no fault of your own. All applicants must meet the mentioned guidelines to be eligible for unemployment insurance in Arizona.

  • Applicants should be out of work for no fault of their own
  • Applicants who are laid off due to economic reasons such as plant closing, reduction-in-force, or lack of work are eligible for unemployment benefits
  • If applicants quit their job without good cause in connection to your employment, you will not qualify for unemployment benefits in Arizona
  • If you were discharged from your last job due to misconduct or negligence you will not be eligible for UI in Arizona

If the reason for your separation is due to some other reason. A determination will have to be made whether you are eligible for benefits or not. All determinations of whether candidates are eligible for benefits or not are made by the Arizona Revised Statute, Administrative Code or any applicable federal laws.

Eligibility requirements – overview

Maintaining Eligibility

Once an applicant starts receiving unemployment benefits, he or she must follow certain guidelines that make sure that he or she receives his or her benefits without any hindrance.

Here are the guidelines that applicants need to follow to maintain unemployment Insurance:

    • Claimants must be physically and mentally able to work for a job which they are qualified for with experience, education, or training
    • TApplicants must have engaged in an organized and sustained effort to attain work during four different days of the week
    • You should have made at least one job contact on each of those four days in which you claimed benefits
    • Claimants must be accessible to the labor market, and be ready to accept full-time work when offered
    • If a claimant receives a job offer he/she is expected to accept it if he/she fits the requirement
    • Claimers are expected to report to work at the time when the employer requires
    • Candidates must make an active, serious, and continuing effort to look for work each week that claimants seek benefits
    • Claimants will be automatically registered to Arizona- one-stop service, if claimers provide any false information it may result in denial or loss of benefits
    • Claimants must make telephone inquiries with appropriate follow-ups, which include submissions of resumes and personal visits
    • If the claimant’s work is of seasonal nature and the claimant is out of work, claimants must seek work for which they are suited for

     

    Applicants should maintain a record of all contacts made each week which he or she files for benefits. The work will be assessed by the Arizona Department of Economic Security on the methods and the type of contacts used. Claimants must keep all this information handy.

    At any given point in time, applicants may be subject to an eligibility review. In the eligibility review, applicants will be required to show evidence of all their efforts to find employment. Applicants might be asked to produce records periodically. 

    Find out on job search requirements

    How To Apply For UI Benefits in Arizona?

    Make sure to carry the following documents to apply for benefits:

    The following outlets are available to apply for benefits in Arizona:

    Online

    Unemployment Insurance in Arizona can be filed online. Applicants have to log on to

    https://des.az.gov/services/employment/unemployment-individual

    and click file their weekly claims. Weekly claims can be filed from 12:01 a.m. Sunday to Monday at 6:00 p.m.

    Telephone

    Applicants can also file for Unemployment Insurance via the phone. The Telephone Information and Payment System (TIPS) can be accessed 24 hours a day, seven days a week. The TIPS toll-free number is 1-877-600-2722. Information about the previous week’s claim which is already filed will be available from Tuesday, 12:01 noon through Saturday at 12:00 midnight.

  • How To File Weekly Claims

    When filing weekly claims in Arizona claimants can call the TIPS line or go online and use the Internet Weekly Claim Application. Applicants should begin filing claims from the first week after filing for an unemployment insurance benefit.

    The applicant must file for his or her weekly claims regardless of whether or not he or she is called for an interview. Weekly claims have to be filed between Sunday and Friday. This has to be done whether you are receiving money or not.


    If due to any reason the applicant misses his or her weekly claim, the system will show that the applicant’s social security number is not recognized. For reactivation of unemployment claims, the applicant will have to go to the local employment service office or call the ARRA call center.

    Learn how to claim weekly benefits

    UI Benefits Amount

    The calculator finds out how much weekly benefits you may be eligible to earn in the state of Arizona.

    Benefits Calculator

    Use the calculator to find out how much weekly benefits you may approximately earn in the state of Arizona.

    Unemployment Benefits Calculator
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    Arizona
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    Unemployment Benefits Calculator
    State: Arizona
    Number of Dependents: 0

    How much did you earn in each of these quarters?

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    $ 25,000
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    Calculating your Benefits Amount ...
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    Disclaimer: The estimates are good in faith and accuracy is not guaranteed. We are not liable for any loss and damages caused by using the tools on our website. This calculator is here to assist you in evaluating what you might obtain if you are entitled to receive benefits. We make no promises that the sum you receive will be equal to what the calculator illustrates.

    Know more about the Benefits Calculator

    Things To Know After Filing An Application

    After filing for Unemployment Insurance in Arizona, claimants need to be aware of certain rules and regulations. Claimants should also get a better understanding of the job-related services provided to claimants in the state of Arizona.

    Overpayments And Fraud

    Overpayments occur when claimants receive more benefits than the claimant is lawfully qualified to receive. When the Department of Economic Security Unemployment Insurance Administration determines an overpayment, the department mails a determination of overpayment. A determination of overpayment contains the following information:

    • Date of determination
    • Amount of overpayment
    • Cause of overpayment
    • Distribution of overpayment
    • How can claimants repay the overpayment
    • Appropriate methods the department can use to collect overpayments
    • Repayment plans available on overpayments
    • Claimant appeal rights
    • Date of collection of overpayments

    Overpayments can occur due to a number of reasons such as:

    • A department error usually occurs when the claimant submits information but the department fails to address it in an appropriate manner
    • The employer failed to submit requested or necessary information in a timely manner
    • The employer submits incorrect or inadequate information to the claimant or the department
    • One of the claimants base period employers provided a delinquent wage report which changed the number of benefits that the claimant is entitled to
    • An initial decision found the claimant eligible for benefits but later on an appeal decision turned the original decision
    • If the claimant unintentionally gave incorrect information he or she may receive overpayments

    Fraud occurs when a claimant knowingly misrepresents or conceals material facts in order to obtain benefits which he or she was not legally entitled to. If a claimant claims weekly benefits that they did not work or earn and in fact, the claimant did work and earned wages and failed to report it he or she is committing fraud.

    If a claimant states that he or she was separated from the last employer due to lack of work. If later on determined that he or she was discharged for disqualifying reasons he or she is committing fraud. The following policies apply if fraud is committed in the state of Arizona:

    • A penalty of 15% will be added to the overpayment amount
    • Claimants won’t be allowed to receive Unemployment Insurance benefits until the fraud overpayment, penalties, and the rate has been paid in full
    • A no waiver of repayment of overpayment will be issued
    • If any legal action is taken, the courts will decide the repayment plan
    • Interest will accrue on the unpaid balance beginning with the month following the month of overpayment
    • The collection starts once the overpayment becomes final
    • The department can refer the matter to the Arizona Attorney General’s Office for unlawful prosecution

     

    To repay the overpayment benefits system applicants can use DES Online Payment System and make payments with a valid MasterCard, Discovery or American Express Credit Card, and Visa card. Claimants can also make payments using the telephone system dial 1 (844) 722-6247 or (602) 252-0024 and press option 1. The claimant may also mail a money order or check payable to the Department of Economic Security on the address shown at the top of the determination of overpayment.

    Benefits Extension

    The state offers benefits extension when the unemployment rate is high. Applicants should visit or call the concerned authorities to get a better idea of the current Reemployment Assistance plans available.

    Job Training Assistance

    Job training assistance is a very vital aspect of job seekers. Job seekers need training and need to stay up to date on the current trends in the market. Claimants can log into https://arizonaatwork.com/ to find an array of services provided to job seekers. The services provided to job seekers are:

    • Job seekers can create or edit their resumes, search job openings, and get matched with likely nearby hiring employers
    • Potential employees in Arizona get access to events and job fairs throughout the state which connects them to job seekers and get work-related opportunities
    • Claimants also get information on industry trends, in-demand jobs, wages by occupation, and career planning
    • The Arizona Career Readiness Credential provides all unemployed applicants a chance to thrive in today’s workforce


    Work centers can be found in 12 regional areas and 47 local offices. The work centers provide an innovative workforce so Click here to locate nearest centers.

    Know more job training opportunities in Arizona

Arizona Office Locations and Phone Numbers


The list below contains all the important office locations and phone numbers applicants will need in Arizona during their benefit period


Arizona Unemployment Office Phone Numbers

ADEC Unemployment Insurance Program 85038-9225
Unemployment Insurance (602) 364-2722
Employment Services (602) 542-4910
TIPS (Toll-Free) 1-877-766-8477
TIPS Phoenix 1-602-417-3800
TIPS Tucson 1-520-884-8477
Arizona Reemployment Rapid Access (Toll-Free) 1-877-600-2722
Arizona Reemployment Rapid Access Phoenix 1-602-417-3800
Arizona Reemployment Rapid Access Tucson 1-520-884-8477
Office of Procurement (602) 364-0170
Telecommunications for the Deaf (TDD) 1-87-877-6226

Locate your nearest unemployment office

Frequently Asked Question

Q.What is the waiting Week?
Applicants' first week of unemployment during which you meet all the eligibility requirements is the waiting week. In a waiting week, you cannot earn wages that equal or exceed your weekly benefit amount. You will be ineligible for any reason whatsoever nor a week which occurred prior to the effective week. The waiting week is not a payable week.
Q. If applicants quit filing their claims, how do they reactivate claims?

When you qualify for unemployment benefits, a benefit year is set. The benefit year begins on the Sunday of the week in which you file your application for UI. Your benefit year ends after 365 days. The benefit year ending date appears on your wage statement (UB-107).

When the benefit year is going on and you stop filing for claims due to work, vacation, illness or any other reason whatsoever. You should reactivate your claim given that you have a balance remaining in your regular account with a benefit year which is not expired or qualify for one of the extensions is still in effect.

Q. What can happen if I forget to file my weekly claims?

If you miss filing a claim in a certain week. You can file for the current week and the prior week which you missed. If you missed filing claims for two weeks the system does not recognize you. Failure to file the weekly claim may result in a delay in having any of your benefits approved or they may be a delay in receiving your weekly benefits amount.

If you receive a message stating no record of your social security number. This means the system is missing two or more of your most recent weekly claims. This means the two previous benefit weeks were not submitted for processing of payment in a timely way. You must get in touch with the UI call center to reactivate your claims.

Q. Are my benefits taxable?

Federal law states that UI benefits are reportable on your income tax returns. The internal revenue service provides detailed instructions for the completion of your returns. It is necessary for applicants to make estimated tax payments. Once the year ends the ADES sends a statement showing your total benefits paid.

To make sure you receive your statement, report any change of address, even if you stop filing for returns. Always provide your name, Social Security Number, and your new address. You can elect to have your federal and state income taxes deducted from your unemployment checks.

Q. What should I expect when filing for unemployment in Arizona?

If applicants face any qualification issues during the application process, a window appears for each issue identified. The window helps you provide general information that relates to the situation. Once the application is processed, a questionnaire form will be mailed for each issue. This gives applicants the opportunity to provide complete details and any supporting documents you wish to provide.

Once your application is successfully processed you receive a confirmation number which certifies that all the statements made on your application are true. If by any chance you do not receive a confirmation number, complete the application again or contact the Arizona unemployment call center.

Q.What happens when I return to work or I am working part-time?

If you return to work or no longer wish to claim benefits. You can simply stop filing weekly claim forms, there is no requirement you must notify. If you're unemployed again or wish to restart your claims you can apply online or by telephone. If you return to work or are working part-time during a week which you claim benefits. You have to report all earnings even if you haven't been paid by your employer.

Q. What is an eligibility issue?

An eligibility issue is an information or a set of circumstances, which questions whether unemployment benefits in Arizona are payable. An eligibility issue can also deny benefits under the unemployment insurance law. The ADES will investigate all current eligibility issues which can apply to your claim before paying unemployment insurance benefits.

A benefit payment can be held while an ongoing investigation. However, it is important to note while conducting the investigation you continue to file weekly certifications.

Q. What is a claim audit?
A claim audit is when an applicant is randomly selected for a review during your benefit year. This is done to ensure that your unemployment claim is processed correctly. If an applicant is selected for an audit review your:
  • Base period earnings
  • Reason for separation from your previous employer
  • Claims payment history
  • Work search efforts
  • Other weekly eligibility requirements

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