Arizona Unemployment Contact Information
Most information about the Arizona unemployment insurance program can be found online. However, there are instances where you’ll need to get in touch with the UI claims center to answer questions about your application for benefits, weekly claims, overpayments, or appeals.
Arizona Unemployment Phone Numbers
Arizona Department of Economic Services representatives are available Monday through Friday, 8 a.m. to 5 p.m. MST.
wdt_ID | Department | Phone Number |
---|---|---|
1 | General Unemployment Questions | (877) 600-2722 |
2 | UI Claim Center - Toll Free | (877) 600-2722 |
3 | UI Claim Center - Phoenix | (602) 364-2722 |
4 | UI Claim Center - Tucson | (520) 791-2722 |
5 | Automated Claim Status Updates - Toll Free | (877) 766-8477 |
6 | Automated Claim Status Updates - Phoenix | (602) 417-3800 |
7 | Automated Claim Status Updates - Tuscan | (520) 884-8477 |
8 | Overpayments | (844) 722-6247 or (602) 252-0024 |
9 | Debit Card Assistance | (833) 915-4041 |
10 | Appeals | File an appeal |
11 | Fraud | Report fraud |
12 | Employment Services | (602) 542-0204 or (833) 762-8196 |
13 | Nutrition, Cash or Medical Assistance | (855) 432-7587 |
UI Claims Information
There are three UI Claims Centers in Arizona. You will need to call the one that serves the area you work and live in:
- Toll Free: 1 (877) 600-2722
- Phoenix: (602) 364-2722
- Tucson: (520) 791-2722
Arizona UI claims centers are available to answer any general questions you may have about eligibility criteria, the unemployment insurance benefits application, or weekly claims process.
Claims and Payment Status
This automated system is available to listen to recorded information about your claim, including the status of your weekly claim and payments. It is available 24 hours per day, seven days per week.
- Toll Free: 1 (877) 766-8477
- Phoenix: (602) 417-3800
- Tucson: (520) 884-8477
UI Benefit Appeals
If you were denied benefits and have questions or concerns about the appeals process, you can get in touch with the Appellate Services Administration.
Phone: (602) 771-9019
Toll-Free: 1 (877) 528-3330
Repay an Overpayment
If you received a Notice of Overpayment and need to make a payment, you can do so by calling
1 (844) 722-6247 or (602) 252-0024 and pressing Option #1.
Debit card information
Arizona’s unemployment insurance benefit payments are managed by the Way2Go card system. If you have questions about when a payment will be posted or need assistance with using your debit card, you will need to get in touch with a Way2Go Card Services Representative by calling 833-915-4041.
What information will I need when I call?
When calling an Arizona UI claims center, you should be prepared to give your:
- Name
- Phone number
- Address
- Social Security number
- 4-digit PIN
How do I create/change my PIN?
You will be prompted to create a four-digit pin when you first apply for UI benefits—no matter whether you file by internet, phone, or mail.
If you forget your PIN or need to change it for whatever reason, you can do so online using the UI Weekly Claim system or by calling the claims center that services your area.
Arizona Unemployment Office Locations
One-Stop Centers in Arizona are defined in the following ways:
- Comprehensive Center – The basic services of the above listed partner programs are obtainable on site. This includes co-location of most staff from these programs.
- Affiliate Site – Most of the basic services of the required partners are available on site. Also referred to locally as Satellite Locations, these can be facilities operated by one program but with other partner staff on site. Information on all of the above listed partners programs is also available at this location.
- Electronic Access Location – These are self-service locations with minimal staff assistance available.
ARIZONA@WORK Job Center Locations
wdt_ID | Name | Location | Phone | Center Hours |
---|---|---|---|---|
1 | ARIZONA@WORK Bullhead City | 2601 Highway 95 Bullhead City, AZ 86442 | 928-758-0702 | Monday - Friday, 8:00 am - 5:00 pm |
2 | ARIZONA@WORK Pinal County Business and Career Center | 820 E. Cottonwood Lane Building E Casa Grande, AZ 85122 | 520-866-3555 | Monday - Friday, 8:00 am - 5:00 pm |
3 | ARIZONA@WORK-Greenlee county Business and Workforce Development Center | 558 N Coronado Blvd PO Box 816 Clifton, AZ 85533 | 928-439-4632 | Monday - Friday, 8:00 am - 5:00 pm |
4 | Yavapai Workforce Connection East County | 1500 East Cherry Street Suite F Cottonwood, AZ 86326 | 928-634-3337 | Monday - Friday, 8:00 am - 5:00 pm |
5 | ARIZONA@WORK- Douglas | 515 East 7th Street Douglas, AZ 85607 | 520-364-8906 | Monday - Friday, 8:00 am - 5:00 pm |
6 | ARIZONA@WORK Coconino County | 1701 N. Fourth St. Flagstaff, AZ 86004 | 928-213-3541 | Monday - Friday, 8:00 am - 5:00 pm |
7 | ARIZONA@WORK Maricopa County West Valley Career Center | 4425 W Olive Ave Avenue Suite 190 Glendale, AZ 85032 | 602-372-4200 | Monday - Friday, 8:00 am - 5:00 pm |
8 | Globe Comprehensive One-Stop | 5515 South Apache Avenue Suite 200 Globe, AZ 85501 | 928-425-7631 | Monday - Friday, 8:00 am - 5:00 pm |
9 | Department of Economic Security - Employment Services - Kingman | 2400 Airway Avenue Kingman, AZ 86401 | 928-753-4333 | Monday - Friday, 8:00 am - 5:00 pm |
10 | Kingman Comprehensive Job Center | 700 West Beale Street PO Box 7000 Zip 86402-7000 Kingman, AZ 86402 | 928-753-0723 | Monday - Friday, 8:00 am - 5:00 pm |
11 | Hopi Tribe Career Center | Main Street off Highway 264 PO Box 123 Kykotsmovi, AZ 86039 | 928-734-3531 | Monday - Friday, 8:00 am - 5:00 pm |
12 | ARIZONA@WORK Lake Havasu City (Satellite Office) | 2031 Spawr Circle Lake Havasu City, AZ 86403 | 928-854-0350 | Monday - Friday, 8:00 am - 5:00 pm |
13 | ARIZONA@WORK Lake Havasu City - Satellite Office | 2001 College Drive Ste. 122 Lake Havasu City, AZ 86403 | 928-453-0710 | Monday - Friday, 8:00 am - 5:00 pm |
14 | ARIZONA@WORK Maricopa County East Valley Campus | 1001 West Southern Avenue Suite 101 Mesa, AZ 85210 | 602-372-9700 | Monday - Friday, 8:00 am - 5:00 pm |
15 | Mesa Employment Service - DES | 120 West 1st Ave Mesa, AZ 85210 | 602-771-6911 | Monday - Friday, 8:00 am - 5:00 pm |
16 | Fort Mojave Indian Tribe Workforce Development | 8490 South Highway 95 Suite 102; PO Box 5896 (86446) Mohave Valley, AZ 86440 | 928-346-1787 | Monday - Friday, 8:00 am - 5:00 pm |
17 | ARIZONA@WORK - Santa Cruz County | 610 N Morley Avenue Nogales, AZ 85621 | 520-375-7670 | Monday - Friday, 8:00 am - 5:00 pm |
18 | Page Employment Service - DES | 1057 Vista Ave Page, AZ 86040 | 833-762-8196 | Monday - Friday, 8:00 am - 5:00 pm |
19 | Colorado River Indian Tribes Employment Development and Training | 13370 First Avenue 26600 Mohave Road Parker, AZ 85344 | 928-669-8555 | Monday - Friday, 8:00 am - 5:00 pm |
20 | Department of Economic Security - DES | 1032 Hopi Avenue Parker, AZ 85344 | 928-216-8120 | Monday - Friday 8:00 am - 5:00 pm Tuesday 9 am - 4 pm |
21 | ARIZONA@WORK - Payson | 100 N Tonto St Ste. 100 Payson, AZ 85541 | 928-468-9800 | Monday - Friday, 8:00 am - 5:00 pm |
22 | Hualapai Education and Training Center | 460 Hualapai Way PO Box 179 Peach Springs, AZ 86434 | 928-769-2200 | Monday - Friday, 8:00 am - 5:00 pm |
23 | ARIZONA@WORK City of Phoenix - North | 9801 North 7th Street Phoenix, AZ 85020 | 602-861-0208 | Monday - Friday, 8:00 am - 5:00 pm |
24 | ARIZONA@WORK City of Phoenix - South | 4635 South Central Avenue Phoenix, AZ 85040 | 602-771-0630 | Monday - Friday, 8:00 am - 5:00 pm |
25 | ARIZONA@WORK City of Phoenix - West | 3406 North 51st Avenue Phoenix, AZ 85031 | 623-245-6200 | Monday - Friday, 8:00 am - 5:00 pm |
26 | ARIZONA@WORK - NACOG Office | 221 North Marina Suite 201; PO Box 2451 Prescott, AZ 86302 | 928-778-1422 | Monday - Friday, 7:00 am - 5:00 pm |
27 | ARIZONA@WORK Affiliate Office Prescott Valley | 3262 Bob Drive Suite 6 Prescott Valley, AZ 86314 | 928-759-1669 | Monday - Friday, 8:00 am - 5:00 pm |
28 | Gila River Indian Community | 192 South Skill Center Road Suite 208; PO Box 97 Sacaton, AZ 85147 | 520-563-3387/88 | Monday - Friday, 8:00 am - 5:00 pm |
29 | ARIZONA@WORK - Graham County Business and Workforce Development Center | 626 S. 6th Avenue Safford, AZ 85546 | 928-432-6932 | Monday - Friday, 8:30 am - 5:00 pm |
30 | San Carlos Apache Tribe-College | PO BOX 344 San Carlos, AZ 85550 | 928-475-2305 | Monday - Friday, 8:00 am - 5:00 pm |
31 | Salt River Pima-Maricopa Indian Community | 10005 East Osborn Road Scottsdale, AZ 85256 | 480-362-7950 | Monday - Friday, 8:00 am - 5:00 pm |
32 | Vista Del Camino Community Center-Career Center | 7700 East Roosevelt St Scottsdale, AZ 85257 | 480-312-0060 | Monday - Friday, 8:00 am - 5:00 pm |
33 | Tohono O | SR 86 & Indian Route 19 PO Box 837 Sells, AZ 85634 | 520-383-4251 | Monday - Friday, 8:00 am - 5:00 pm |
34 | Arizona Department of Economic Security - Show Low | 1500 S. White Mountain Rd Suite 401B Show Low, AZ 85901 | 928-532-1516 | Monday - Friday, 8:00 am - 5:00 pm |
35 | ARIZONA@WORK - Cochise Business and Workforce Development Center | 2600 East Wilcox Drive Room H-106 Sierra Vista, AZ 85635 | 520-458-9309 | Monday - Friday, 8:00 am - 5:00 pm |
36 | Cochise College Human Resources - Sierra Vista Campus | 901 North Colombo Avenue Sierra Vista, AZ 85635 | 520-515-3623 | Monday - Friday, 8:00 am - 4:30 pm |
37 | Cochise College Human Resources - Douglas Campus | 4190 W Highway 80 Douglas, AZ 85607 | 520-515-3623 | Monday - Friday, 8:00 am - 4:30 pm |
38 | Cocopah Indian Tribe - Cocopah Vocational Training Center | 14515 S Veterans Drive Somerton, AZ 85350 | 928-627-8026 | Monday - Friday, 8:00 am - 5:00 pm |
39 | Department of Economic Security - ARIZONA@WORK East | 1455 South Alvernon Tucson, AZ 85711 | 520-872-9095 | Monday - Friday, 8:00 am - 5:00 pm |
40 | DES Arizona at Work Workforce Service - Tucson - North | 316 W Fort Lowell Tucson, AZ 85705 | 520-638-2230 | Monday - Friday, 8:00 am - 5:00 pm |
41 | Pascua Yaqui Tribe | 7410 South Camino Vahcom Pascua Pueblo Tucson, AZ 85757 | 520-879-5840 | Monday - Friday, 8:00 am - 5:00 pm |
42 | Pima County Arizona @ Work Youth One Stop Center | 320 N. Commerce Park Loop 2nd Floor Tucson, AZ 85745 | 520-724-9649 | Monday - Friday, 8:00 am - 5:00 pm |
43 | Pima County One Stop Kino Veterans Workforce Center | 2801 East Ajo Way Tucson, AZ 85713 | 520-724-2646 | Monday - Friday, 8:00 am - 5:00 pm |
44 | Rio Nuevo Service Center | 340 North Commerce Park Loop Tucson, AZ 85745 | 520-724-7650 | Monday - Friday, 8:00 am - 5:00 pm |
45 | Sullivan Jackson Employment Center | 400 East 26th Street Tucson, AZ 85713 | 520-724-7300 | Monday - Friday, 8:00 am - 5:00 pm |
46 | White Mountain Apache Tribe | 201 E. Walnut Street Whiteriver, AZ 85941 | 928-338-4818 | Monday - Friday, 8:00 am - 5:00 pm |
47 | Department of Economic Security - Winslow Office | 319 E Third St 335C (site code) Winslow, AZ 86047 | 928-288-4644 | Monday - Friday, 7:30 am - 5:00 pm |
48 | Arizona Department of Economic Security - Yuma | 3842 W 16th Street Yuma, AZ 85364 | 928-329-0990 | Monday - Friday, 8:00 am - 5:00 pm |
49 | ARIZONA@WORK Yuma County | 3826 W. 16th Street Yuma, AZ 85364 | 928-329-0990 | Monday - Thursday 8:00 am - 5:00 pm Friday 9 am - 5 pm |
50 | Martin Luther King Youth Center | 300 South 13th Avenue Yuma, AZ 85364 | 928-783-9347 | Monday - Friday, 8:00 am - 5:00 pm |
Arizona Unemployment Job Centers – Arizona at Work
ARIZONA@WORK is a state-wide network of workforce development centers that provide a range of services to job seekers and employers. Their centers are located throughout the state and offer a variety of resources to help people find employment, improve their job skills, and connect with potential employers.
At ARIZONA@WORK centers, job seekers can access job search assistance, career coaching, and training opportunities. Employers can also utilize Arizona at Work’s services to find qualified candidates, access funding for training programs, and connect with other resources to help grow their businesses.
With its comprehensive approach to workforce development, ARIZONA@WORK is a valuable resource for individuals and businesses alike.
Arizona at Work Services Office
ARIZONA@WORK provides a wide range of services for job seekers, including:
- Apprenticeships and on-the-job training programs
- Assistance with obtaining certifications or licenses
- Career coaching and counseling
- Community resource information
- Job application help
- Job postings and job fairs
- Resume writing and interview preparation
- Skills assessments and training
- Special programs for veterans and people with disabilities
Apprenticeships and on-the-job training programs
Arizona at Work offers apprenticeship programs as part of its workforce development services. Apprenticeships are a combination of on-the-job training and classroom instruction that provide individuals with the opportunity to learn new skills and gain hands-on experience in a specific occupation or industry. These programs are designed to help job seekers develop the skills and knowledge needed to succeed in high-demand industries and occupations, such as healthcare, advanced manufacturing, and construction.
Assistance with obtaining certifications or licenses
ARIZONA@WORK assists job seekers who need to obtain certifications or licenses required for certain occupations. This service is particularly valuable for individuals who are looking to enter fields that require specialized training or credentials, such as healthcare, education, or skilled trades.
The staff will help job seekers understand the requirements for obtaining certifications or licenses, identify training programs that meet those requirements, and provide guidance on the application process. The program may also be able to provide financial assistance to cover the cost of training or testing fees.
Career coaching and counseling
Career coaching and counseling services are designed to help job seekers identify their strengths and interests, explore career options, and develop a plan to achieve their career goals.
Career coaches work one-on-one with job seekers to assess their skills, interests, and values and to develop a plan for career advancement. They offer job search strategies, resume writing tips, and interview preparation. Counselors can also help job seekers overcome barriers to employment, such as lack of education or training, limited work experience, or personal challenges.
Community resource information
ARIZONA@WORK provides information and referrals to a variety of community resources to support job seekers in their job search and beyond. Many job seekers face challenges with housing, healthcare, or transportation, which can make it difficult to find and maintain employment.
Staff can connect job seekers with community resources such as housing assistance programs, healthcare providers, transportation services, and childcare providers. By addressing these underlying challenges, Arizona at Work is helping job seekers overcome obstacles to employment and build a stable foundation for their careers.
Job application help
ARIZONA@WORK provides job application help to assist job seekers with navigating the job application process. Job application services can include assistance with filling out job applications, preparing resumes and cover letters, and submitting job applications online.
Learn how to tailor job applications and resumes to specific job opportunities to increase the chances of getting hired. Additionally, you can get support following up with employers after submitting applications and preparing for job interviews.
Job postings and job fairs
Arizona at Work offers job postings and job fairs to connect job seekers with potential employers. Job postings can be accessed online at arizonaatwork.com or in person at a job center. Job opportunities are available across various industries and skill levels.
They also host job fairs throughout the year, which provide an opportunity for job seekers to meet with employers and learn about job openings in their area. Job fairs can also provide job seekers with the chance to ask questions about specific job opportunities and learn about employers’ hiring processes.
Resume writing and interview preparation
Arizona at Work provides resume writing and interview preparation services to help job seekers present themselves in the best possible light to potential employers.
Resume building includes assistance with creating or updating resumes, tailoring resumes to specific job opportunities, and highlighting job seekers’ skills and experiences.
Interview preparation services can include guidance on how to prepare for interviews, including researching employers and practicing common interview questions. Arizona at Work’s staff may also provide feedback on job seekers’ resumes and conduct mock interviews to help them build confidence and improve their interview skills.
Skills assessments and training
Arizona at Work offers skills assessments and training services to help job seekers identify their strengths and areas for improvement and gain the skills necessary to succeed in the job market.
Skills assessments may include aptitude tests or evaluations of job-specific skills, such as computer literacy or language proficiency. Based on the results of these assessments, Arizona at Work can help job seekers identify areas where they may need additional training or education.
Special programs for veterans and people with disabilities
Arizona at Work offers specialized programs for veterans and people with disabilities to support their unique needs and challenges in finding employment.
For veterans, Arizona at Work provides access to specialized job training programs and career counseling services that take into account the unique experiences and skills gained during military service. They may also connect veterans with employers who value the skills and experience gained during military service.
For people with disabilities, Arizona at Work helps you navigate the job market and connect with employers who offer accommodations and support for individuals with disabilities.
I filed an AZ UI claim on 6/30/2022. I have not received any payment nor any communication, and my status online says “Non Payment for Active Issue.” I don’t have any issues. I have tried to call UI 8 times. Each time, I am on hold for 90+ minutes and no one every answers.
I know what you mean. I applied for a UI claim when I lost my job on 6/29. I applied on 7/8. Still to this day I never got a penny. I ended up getting a job just recently and had to sell personal belongings since I never got anything so I had to stop applying which didn’t make a difference because it’s impossible to get anything anyway. I still haven’t gotten anything and weeks later still show as “active issues”. They sent me a debit card early July which is a joke because why send a card if you’re not going to give any money. I called many times like you and waited on hold for 60+ minutes 3 times and hung up. I finally waited over 2 hours on hold and got someone. Asked them why it shows active issues. She said it’d get taken care of and just to keep filing. First time I’ve ever had to apply for it. Have a new born at home and a stay at home wife. Think of the stress people go through and use this as a life line. Depending on the state for anything is a joke. Oh but if they want something from you expect to give it immediately!
Hi, there – if you haven’t received any follow-up documentation since filing your claim, and you haven’t been able to get through by phone, you can also check the status of your claim via email. Make sure to use “Documents Not Received by Mail” for the subject. You should be able to reach a UI client advocate at UIAClientAdvocate@azdes.gov.
Tried four times to input job search info into system.
Each time, after seven entries, it goes to the next page and tells me I did not put in enough entries.
I try to go back, and it goes out of the system altogther.
I want to put my 16 job searches in and it won’t let me,.
David
I am on two different phones right now and their automated system is in sync and sounds EXSACTLY the same it makes you wonder maybe fraud had nothing to do with the individuals applying maybe there is fraud being committed within the system. I can’t count how many time I have submited my documents within the system and with the id me app and got no where just right back around in a circle it’s beyond messed up
I am in the exact same situation. It’s almost as if the people on the other end are purposely making me wait for over 6 months now. I’ve submitted every kind of document in addition to IDme you can think of just to be brushed off.
Elise,
If you suspect fraud, please report it immediately.
I was called back by a very helpful PUA AZ DES support staff member, her number is:
877-600-2722 Her Message Hi, Mr. Henry this is Renee with CVS at week. Our phone just disconnected so I was calling you back. I’ll try calling one more time to see if you answer but I don’t know what happened with phone call so I was just calling you back. Okay. Give me a call or call back when you get this message or when your best to meet you today. Thank you.
My Phone call was dropped as I spoke to the PUA AZDES call center and this person called me back. That has never ever happened! And she had full access to the PUA site was this, is this a lagit return call?
Last thing i was collecting partial unemployment prior to being let go. Every week my unemployment benefits where on time with no problems. I dont understand now that i was let go im having such issues with my unemployment
Tima,
If you’ve been unemployed completely, you should be able to claim full benefits.
Sam ok after two months with one payment, I guess my claim is in Adjudication processing now do u have a number for them
Shawna,
You may not be able to reach them directly. Please call the Claims Center helpline.
This number doesn’t connect you to a real person. Its all automated and hangs up on you, when its done talking to you.
I have been waiting 8 weeks for my benefits. The only way I am able to contact anyone at des is to drive 30 mins drop my name, s.s.# and phone number in a box on a piece of paper. Then i have to wait 5 to 7 days for a rep to call me back. Im running out of my savings and don’t know what to do. There’s no way to get a cash loan because i don’t have a job! This system is pathetic. Something needs to be done. 8 weeks is a long time to have to wait.
Tima,
The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.
I tested positive for Covid June 20th and filed for unemployment and manias said they would approve my claim. When I file my weekly claims it keeps telling me that I voluntarily quit. I have received several letters that I fax back in order to correct the issue and have not heard anything. I can’t get through to the center and have money and am very ill. Please help me!
Christina,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
Wishing you a speedy recovery!
I called to check if my benefits were in and it says my card is cancelled i checked online and my money fid not go in i been trying to get ahold of someone to speak to but no luck i know i still am supposed to be recieving my uneployment i just want to know whats the issue
If your card was canceled u may have been thrown in thel oop with the cases being investigated for fraud. Send a picture of yourself holding your state issued id along with a picture of your state id to the fraud department. Let them know that you stopped receiving benefits and your card was canceled but that you have attached proof of identity for their review. The email address is on the homepage of the pandemic unemployment assistance portal.
Armando,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
Where is the nearest unemployment office to Deer Valley and 19th Ave in Phoenix?
Fred,
Please use the link below to access details of nearby offices.
https://des.az.gov/find-your-local-office
can I collect unemployment insurance if I receive S.S.I.
Michael,
You should be able to if you’re able and available for work. Please consider applying and declare your SSI income at the time of application.
I started working at a day care center on 8/22/16. At the start of employment, I was informed that in the summer (May – Aug) we will not receive our 40 hrs due to low children count. I was also informed that we will at least get 20 hrs per week. As of 5/31/17, I have only received 12 – 14 hrs week (if that). My hours get less as each week goes by and management has hired new employees that, at this time, are getting 40 hrs a week. Can I collect unemployment to make up for the hours that I am losing?
I have tried and tried to get thru to the call centers… It’s always full no matter when I call. It’s been two weeks that I have been calling. So how can you get through to ask questions when you can never get through? it’s very frustrating you call on a day that you’re supposed to because of the number ending of your ss#… It doesn’t matter I have been waiting close to one month and still have no information or money coming in you email them and you get a general apply and nobody ever emailed you back
Call 1-877-600-2722…It may take 2 to 4 times to get this down and I promise you will get through.. When you dial the number as soon as you hear her talk dial 212414 then your Social then 1 before she talks press 5,It took some time to figure out how to actually get the claims dept and I did, I could call and get the claims dept 20 times a day if I wanted to.. Good luck I’m in the waiting boat like you, Gas turned off, Water electric gets cut off monday
I have been waiting 15 weeks for 8 weeks of PUA AND EVERYTIME I call they say well it is with a adjudication agent and they will get it done in the order it came in? 16 weeks over $3000 they owe me how is there no management or superiors that can fix the issue? This is ridiculous any recommendations
Could you call for me?? Lol I have tried 10 times and it just says “That is an invalid option”
Shawn,
Please note this is a private forum and we do not have access to your claim file.
That was by far the best set of instructions it works perfectly I got through, thanks!
Shawna,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
Crystle,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
I’m owed 33 weeks of benefits from the pua unemployment insurance and I have received nothing and its says in progress. Like what’s going on?
Sherry,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.
Yes, you can be eligible to collect partial Unemployment benefits.
Please consider applying.
how long do it take for my money to get into my card after getting my card it been days and i havent got anything on it so how long do i got to wait
Hector,
There will be a delay considering the number of pending applications. Please continue chasing at regular intervals.
Hello! I started a temp job for a week an 2 days til they let me go! I didn’t report that I started working on Aug 1st my first day cause I havnt started when I did my claim on July 30th(sunday). So my account is going on 6 weeks of pending and I’m still til this day doing my claims. But I’m confused cause the letter I recieved in Sept 20th, stated it’s considered an getting me for fraud but get it still allows me to do my claim (today on sept25th) and back in Aug my remaing funds to claim was over $1,000 an now it’s showing over $2,000??? Not only that.. when I spoke to someone a few weeks back this whole issue was for dates Aug1-Aug-9th the days I only worked but my letter shows aug6th -13th??? Don’t know if I need to contact corprate office cause I’m a month behind on bills!!!! Or appeal this an it will take longer.
What you need to do is take a picture of the front and back of your license as well as a second form of ID with a selfie in it and upload it on your documents.
That is all ? Upload to you r document where? On what site??
Please call the Claims Center at the earliest for specific assistance.
Called the claim center for three days straight can’t get through to anybody
Kurt,
The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.
My 26 weeks of benefits with the state of Ohio just ran out. I would like to file for an extension but have relocated and am looking for work in AZ. Do I file extension in Ohio or AZ?
The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.
hello. while i filed my first claim i did not realize I needed to provide an amount of my severance,which I will not receive until Thursday 05/12/2016. I still can only send so much of the info that is to be returned because of this issue. I have also sent emails to two separate offices…the UI call center and UI administration to let them know of the issue. should i be afraid of being penalized for my mistake???
Wait for their response. You don’t have to be afraid. If they question, let them know it was an error and not intentional.
Can I collect unemployment if I relocated moved from another state
If you quit the job voluntarily to move to another state, you will not qualify. Otherwise, you can file from the state where you last worked.
Am I eligible to receive unemployment if I am not receiving social security. If I am working enough to meet the required amount of time and I loose my job at no fault of my own?
You can be eligible to apply for Unemployment Insurance if you lost the job due to no fault of yours.
Please consider applying.
I have active issues on my claim. I am still filing my weekly claims. After issues are resolved will I paid for all these weeks that there was an active issue or dies it just start from the time the issues are resolved
Please inquire further with the labor authorities in your state.
I am guessing, you should be paid for the disputed weeks.
I filled my claim going on 5 weeks ago, I have attempted to call the customer service line on my designated day and on Friday I call at the exact time they open and then periodically threw the day with no luck it says they are experiencing high call volume and hangs up on me. One time I stayed on hold for 45 min and then was told they were experiencing high call volume and hung up. I have since revived a letter stating it needed the name of the company I was discharged from and their information and my last date of employment. I received a second letter along with that one stating they need info regarding my employment after a disqualification it doesn’t give me refference to when. I am assuming it is this UI claim but not sure. I need help and clarification if I can not talk to a cust service rep where can I go to get help. I want to resolve this ASAP. Please give me some direction.
Unfortunately,we do not have access to the claims system to give you an update.
Both letters look like are in relation to the UI claim filed. Try calling them during off peak hours.
I was wondering how to find out about the status of a couple of claims former employees filed. We as the employer contested the claims , but have not heard anything about the decision made. Any help? Thanks!
Please call the customer service on an appropriate number by using the link below.
https://des.az.gov/contact
Hi. I opened my unemployment case on December 26, 2013 they sent me a letter asking for me to fax information about my last employer. I faxed it several times but it wouldnt go through with the numbers they provided. It finally went through before the deadline but they never replied or mailed me anything. Point is that I wrote them on March this year to the UI Call Center the lady said that I just needed to reopen my case because it was “dormant”. Since then I have been filing my weekly claims they all say “active issues” but when I try to ask them they dont give me an explanation. I was told by the same lady I would have an answer by April 19 but I have had no luck. Im now on my 5th week with no payments and no explanations about what the active issues are. What should I do?
Thank you.
Please continue following up by phone on status. If you’re not getting the right answer,insist on speaking to a supervisor.
I have called the number provided, the number has yet to allow the other end to connect. Just like a fax machine, it hangs up. I have been waiting for a month for unemployment as I AM looking for another job.
I have been provided a debit card and told that tuesday was the day I know the results, its after tuesday and i have yet to get ahold of anyone and to know the decision made. Who do I call and how?!
Please use the link below to access page that lists the contact details.
https://www.azdes.gov/main.aspx?menu=317&id=3853
Hi there
I was approved for unemployment and began receiving my checks. I started a temp job and reported the earnings and then the unemployment was frozen with active issues – return to work… I filled out the form proving that I am indeed not back to work as the job ended on march 31st when the ACA ended (I was a temporary canvasser for it). Now it’s been 3 weeks and still haven’t heard anything. Been filing every week still… I am about to lose my car and my house..
Please follow up with the customer service/claims center for update on status by calling them.
worked for a company for 7 till i was terminated. Have been receiving benefits till just today now it says “active issues” another person fired at the same time who was filing for ue has the same issue. Can the employer go back and raise a stink after you have been awarded benefits?
Generally, they are contacted whilst your initial claim is being processed.
If you do not find this justified, please ask for an adjudicator who can intervene and find out facts.You can find more information on the AZ labor dept website.
I was fired from my job Nov 12th for missing work due to my daughter having an allergic reaction to a scorpion sting and missing work while she was in ICE for over a week. I applied for unemployment on that very day and have returned any mail received from them completed. I have also been filing my weekly claims as told to do so. It’s almost 8 weeks and I’ve received no calls, or payments. I have called unemployment 187 times and I can’t even get to the point where I’m waiting in there call que. I’m broke. I don’t know what to do. Can you suggest anything?
Please consider the option of visiting an office in your town/city. Use the link below to locate the closest DES office.
https://egov.azdes.gov/eol/EOLSearch.aspx
Cannot get through 1-877-600-2722 number to find out what is the unresolved issue in getting my benefits. Keep filing weekly claims and nothing and are these claims retroactive? Our family needs this resolved. And Why can we not speak with a live agent to get this resolved
I spent the majority of today calling your number 1-877-600-2722 without any luck of getting through. I just tried again now at 9:41 pm and the line is still busy. Is there another number that “works”? I would like to have assistance filling out the application rather than doing it online. Please respond as soon as possible.
The state of Arizona Unemployment Insurance department is the most dysfunctional area of government. I’ve tried for 2 days to file online and keep getting an error message. So you try to call, WRONG. You can’t get through. The phone number(s) are an absolute joke! You can never talk to a human being. Hey Arizona politicians….why not hire some more people to answer the phones and put us unemployed back to work!!!
I work for MI Windows and Doors, I need to change the name on our account when our employees call in to open unemployment claims? How do I go about getting this changed?
I applied for unemployment after I was fired from my job on Aug. 1. Later, when I checked my account to see when I would be getting payment, it said I had “active issues.” When I tried to call, it made me sit through five minutes of menus each time until finally it would announce that there was too high a volume of calls and hang up on me. I tried this for two hours before giving up and emailing. The reply I got said that my employer had claimed to have paid me for 140 vacation hours on my last check, but they didn’t. They paid me for 34. Gloria told me she would contact my former employer for more information, and asked me to fax in my last paycheck stub for verification. She said she would hear back from them within 24-48 hours, but that I wouldn’t hear back from her. This does not help. It’s three days later, I have bills to pay, cars to gas up so I can job hunt, nothing has changed, and I STILL can’t get through on the phone. I have sent in my last paycheck stub, which clearly shows that I did NOT get a huge vacation windfall. What do I need to do to get my unemployment benefits as quickly as possible so I can get on with my life? Thank you.
I am sure your claim is being worked on. Keep filing for benefits and payments will be released when unemployment has been able to make a determination – which they do whether or not they hear from the employer – if the employer does not respond in time, the decision is based on the information the unemployment office has – your pay stub.
How do I apply for federal extension, my unemployment is up any day now.
Hi Joan,
Here is a link which will help you with the Emergency Unemployment Compensation – https://des.az.gov/services/employment/unemployment-individual/unemployment-benefit/receiving-ui-benefits-faq
i try to do my weekly clams sunday and monday would not let me in . it tilling me http.503 the servicw is unavailable
Hi Peggy,
Monday was a state holiday – Memorial day and hence unemployment call centers were not functioning. You might want to try today. If you filed on sunday or monday, the information may be available by wednesday at the earliest.
The site ( https://extranet.azdes.gov/ders/ea/continueduiclaims ) is still down with no updates and the call center is overloaded not taking calls. Anyone else able to file online yet?
Hi Jermaine,
There are few more with similar complaints. The site should be back by wednesday.
I was hired by Afni and I failed a test now they will terminate me. Can I receive unemployment?
Hi Yesika,
You may be able to receive unemployment benefits. Please check for other eligibility requirements and apply. In the mean while, you can start you work search process.