Arkansas Unemployment Contact Information

Arkansas Unemployment

The Arkansas Division of Workforce Services offers several phone numbers to contact their different departments and services.

Arkansas Unemployment Phone Numbers

wdt_IDDepartmentPhone Number
1Unemployment Insurance Service Center844-908-2178
2Arkline - File Weekly Claims by Phone501-907-2590
3Fraud & Identity TheftReport Fraud
4AppealsFile an Appeal
5Workforce Services - General Information501-682-2121
6Overpayments - Benefit Payment Control501-682-3241

Information to have when calling the Arkansas Division of Workforce Services

To save time when you call, it’s important to have the following information on hand:

  • Your name & mailing address
  • Your Social Security Number
  • The name & address of your last employer
  • The last day you worked & the reason you are no longer working
  • Your Personal Identification Number (PIN)
  • For weekly claims: The total number of hours worked and gross earnings for the week for which you are making a claim

Unemployment Insurance Service Center

Main phone number: 844-908-2178

Monday-Friday | 8 a.m. – 3:30 p.m.

Unemployment Insurance: If you are calling to file a claim or inquire about your unemployment insurance benefits, you can call the Unemployment Insurance Division at 1-844-908-2178. This line is available from Monday to Friday, from 8:00 am to 3:30 pm.

File Weekly Claims by Phone

ArkLine for Claimants: 501-907-2590

Monday through Friday 6:00 a.m. to 6:00 p.m.

Sunday 12:01 a.m. to 6:00 p.m.

Using ArkLine

By using your touch-tone phone, you can quickly file your weekly claim for benefits. You can also use ArkLine to check the status of your claim.

  • To get general information, press 1
  • To inquire about your claim, press 2
  • To file your weekly claim, press 3

Be aware that phone lines may be busy, and wait times can vary depending on the volume of calls received.

Workforce Services – General Information

For general information about ADWS, call 501-682-2121.


Any questions regarding overpayments can be directed to Benefit Payment Control at 501-682-3241.


Appeal Tribunal: 501-682-1063

Board of Review: 501-683-4300

Report Fraud

You are encouraged to report Arkansas unemployment fraud. If you know about someone who is cheating the system, please call the Fraud Hotline at 501-682-1058.


Arkansas Workforce Center Locations

The state of Arkansas operates over 40 Workforce Job Centers in partnership with American Job Center Network.

Arkansas Workforce Job Centers are a valuable resource for job seekers, especially if you are collecting Arkansas unemployment compensation. With a mission to help people find sustainable employment and connect businesses with qualified workers, these centers provide a range of services and programs to help unemployed individuals find work.

wdt_IDNameLocationPhoneCenter Hours
1Arkansas Workforce Center at Batesville396 Barnett Drive
PO Box 2296
Batesville, AR 72501
870-793-4156Mon-Fri 8:00 am to 4:30 pm
2Arkansas Workforce Center at Benton400 Edison Avenue
P.O. Box 2470
Benton, AR 72015
501-315-7702Mon-Fri 8:00 am to 4:30 pm
3Arkansas Workforce Center at Blytheville2825 S Division
PO Box 1409
Blytheville, AR 72315
870-762-2035Mon-Fri 8:00 am to 4:30 pm
4Arkansas Workforce Center at Brinkley405 West 4th Street
P.O. Box 805
Brinkley, AR 72021
870-734-3374Mon-Fri 8:00 am to 4:30 pm
5Arkansas Workforce Center at Camden237 Jackson Street
PO Box 717
Camden, AR 71701
870-836-5024Mon-Fri 8:00 am to 4:30 pm
6SAU Tech Adult Education - Ouachita County237 Jackson St. SW
P.O. Box 717
Camden, AR 71701
870-836-5024Mon & Wed 8:00 am to 5:30 pm
Tue & Thur 8:00 am to 8:00 pm
Fri 8:00 am to 12:00 pm
7Arkansas Workforce Center at Clarksville23 Sherwood Plaza
PO Box 774
Clarksville, AR 72830
479-754-8969Mon-Wed, 8:00 am to 4:30 pm
8Arkansas Workforce Center at Clinton1396 Hwy 65
Room 173
Clinton, AR 72031
501-745-84851st & 3rd Tue, 11:00 am - 2:00 pm
9Arkansas Workforce Center at Conway1500 North Museum Road
Suite 111
Conway, AR 72032
501-730-9897Mon-Fri 8:00 am to 4:30 pm
10Arkansas Workforce Center at Crossett304 North Alabama
PO Box 1220
Crossett, AR 71635
870-619-4737Mon-Fri 8:00 am to 4:30 pm
11Arkansas Workforce Center at El Dorado708 West Faulkner
PO Box 2038
El Dorado, AR 71730
870-862-6456Mon-Fri 8:00 am to 4:30 pm
12Arkansas Workforce Center at Fayetteville2153 East Joyce Blvd #201
PO Box 1205
Fayetteville, AR 72701
479-521-5730Mon-Fri 8:00 am to 4:30 pm
13Arkansas Workforce Center at Forrest City300 Eldridge Road Suite 2
Forrest City, AR 72335
870-633-2900Mon-Fri 8:00 am to 4:30 pm
14Arkansas Workforce Center at Fort Smith616 Garrison Ave
Suite 101; PO Box 1987
Fort Smith, AR 72902
479-783-0231Mon-Fri 8:00 am to 4:30 pm
15Arkansas Workforce Center at Harrison818 Highway 62/65 North
PO Box 280
Harrison, AR 72601
870-741-8236Mon-Fri 8:00 am to 4:30 pm
16Arkansas Division of Workforce Services810 Newman Drive
Helena, AR 72342-3230
17Arkansas Workforce Center at Hope205 Smith Road, Suite A
Hope, AR 71801
870-777-3421Mon-Fri 8:00 am to 4:30 pm
18Arkansas Workforce Center at Hope205 Smith Road
Suite A
Hope, AR 71801
870-777-3421Mon-Fri 8:00 am to 4:30 pm
19Arkansas Workforce Center at Hot Springs201 Market St Suite 300
PO Box 2278 (71914)
Hot Springs, AR 71901
501-525-3450Mon-Fri 8:00 am to 4:30 pm
20Arkansas Workforce Center at Jonesboro2311 East Nettleton Street
Jonesboro, AR 72401
870-935-5594Mon-Fri 8:00 am to 4:30 pm
21Arkansas Workforce Center at Lake Village103 Main Street
PO Box 806
Lake Village, AR 71653
870-619-4744Mon-Thur 8:00 am to 4:30 pm
Fri 8:00 am to 12:00 pm
22Arkansas Workforce Center at Little Rock5401 South University Ave.
Little Rock, AR 72209
501-682-7719 or
Mon-Fri 8:00 am to 4:30 pm
23Arkansas Workforce Center at Lonoke902 N. Center Street
Lonoke, AR 72086
501-676-2721Mon-Fri 8:00 am to 5:00 pm
24Arkansas Workforce Center at Magnolia104 Harvey Couch Blvd.
PO Box 369
Magnolia, AR 71754
870-234-3440Mon-Fri 8:00 am to 4:30 pm
25SAU Tech Adult Education - Columbia County104 Harvey Couch Blvd
Magnolia, AR 71753
870-234-3440Mon-Tue 8:00 am to 8:00 pm
Wed-Thur 8:00 am to 5:30 pm
Fri 8:00 am to 12:00 pm
26Arkansas Workforce Center at Mena1100 College Drive
Abernathy Building
Mena, AR 71953
479-394-3060Mon-Fri 8:00 am to 4:30 pm
27Arkansas Workforce Center at Monticello477 South Main Street
PO Box 619
Monticello, AR 71655
WIOA: 870-224-7075 or
DWS: 870-367-2476
Mon-Fri 8:00 am to 4:30 pm
28Arkansas Workforce Center at Morrilton104 E Railroad Ave
Morrilton, AR 72110
501-354-9793Mon-Fri 8:00 am to 4:30 pm
29Arkansas Workforce Center at Mountain Home1058 Highland Circle
Suite 20
Mountain Home, AR 72654
870-425-2386Mon-Fri 8:00 am to 4:30 pm
30Arkansas Workforce Center at Mountain View211 Blanchard Ave
Mountain View, AR 72560
870-269-4070Mon-Thur 8:00 am to 5:00 pm
Fri 8:00 am to 12:00 pm
31Arkansas Department of Workforce Services7648 Victory Blvd
Suite B
Newport, AR 72112
870-523-3641Mon-Fri 8:00 am to 4:30 pm
32Arkansas Workforce Center at North Little Rock324 W Pershing Blvd.
Suite 1
North Little Rock, AR 72114
501-376-4119Mon-Fri 8:00 am to 4:30 pm
33Arkansas Workforce Center at Paragould1015 Linwood Drive, Ste 4
Paragould, AR 72450
870-236-8512Mon-Fri 8:00 am to 4:30 pm
34Arkansas Workforce Center at Pine Bluff1001 S Tennessee Street
Pine Bluff, AR 71601
870-619-4803Mon-Thur 8:00 am to 4:30 pm
Fri 8:00 am to 12:00 pm
35Department of Human Services - Nevada County355 W 1st St
Prescott, AR 71857
870-887-6626Mon-Fri 8:00 am to 4:30 pm
36Arkansas Workforce Center at Rogers100 North Dixieland Road
Suite B1-5
Rogers, AR 72757-0999
479-636-4755Mon-Fri 8:00 am to 4:30 pm
37Arkansas Workforce Center at Russellville104 South Rochester
PO Box 727
Russellville, AR 72801
479-968-2784Mon-Fri 8:00 am to 4:30 pm
38Arkansas Workforce Center501 West Arch Street
PO Box 248
Searcy, AR 72145-0248
501-268-8601Mon-Fri 8:00 am to 4:30 pm
39Crawford County Adult Education Center301 Mt. Vista Blvd
Van Buren, AR 72956
479-471-0019Mon and Wed 8 am to 4 pm
Tues and Thurs 8 am to 8 pm
40Arkansas Workforce Center at West Memphis2003 W Broadway
North Campus; PO Box 1928
West Memphis, AR 72301
870-735-6730Mon-Fri 8:00 am to 4:30 pm

Arkansas Workforce offers job matching services, referral services, training programs, career counseling, and more. With multiple locations throughout the state, Arkansas Workforce Centers provide a highly supportive environment for job seekers.

Training Programs

Arkansas Workforce Division Services provides various training programs that can help you acquire the skills you need to land a job in your chosen field. These training programs are designed to equip you with the technical and soft skills needed to succeed in your desired occupation.


Arkansas Workforce Centers offer a range of education opportunities, including adult education, GED preparation, and vocational and technical training. These opportunities can help you upgrade your skills, obtain a certification, or advance your career.

Interview Skills

Practice your interviewing skills. Preparing for an interview is essential for any job seeker. AWDS offers resources and tools to help you improve your interviewing skills, such as mock interviews, feedback, and tips for answering commonly asked interview questions.

Resume Building

A well-written resume can make a difference in getting the job you want. Arkansas Workforce Division Services offers assistance in creating or updating your resume, including tips on how to tailor it to a specific job listing.

Resource Room

At an Arkansas Workforce Center, you can enjoy free access to computers, internet, printers, and fax machines in the resource room. These resources can help you search for jobs, complete job applications, calculate your weekly benefit amount, file a weekly UI claim, perform work search requirements, and communicate with potential employers. Performing these activities will ensure you maintain your eligibility for Arkansas unemployment benefits.

Connect with Employers

ADWS has a vast network of employers across the state, and it can help you connect with employers hiring in your area. The agency offers job matching services and referrals to job openings that match your skills and qualifications.

Labor Market Information

Learn about occupations currently in demand. Arkansas Workforce Centers provide information about the labor market and occupations that are in high demand. This information can help you identify job opportunities that align with your skills and interests.

Career Readiness Certificate

The Career Readiness Certificate is a nationally recognized credential that verifies your essential workplace skills. Arkansas Workforce Division Services offers assessments to measure your skills and provide training and support to help you earn your Career Readiness Certificate.

Job Fairs

Arkansas Workforce Division Services hosts job fairs and hiring events throughout the year. These events provide an opportunity for job seekers to meet with potential employers, learn about job openings, and make valuable connections in their industry.

In addition to the services listed above, Arkansas Workforce Division Services offers a variety of programs and services to assist job seekers, including financial aid, supportive services, and on-the-job training.

Mobile Workforce Centers

The state of Arkansas operates a fleet of Mobile Work Centers to better serve Arkansas workers. These Mobile Workforce Centers have been highly successful in meeting the needs of Arkansans, especially those who live in rural areas with limited access to workforce services.

The five large units, four RVs, and one trailer, along with four “mini” mobile units, have full internet connectivity, computers, printers, copiers, and helpful staff.

One of the unique features of these Mobile Workforce Centers is the Jobs Application with Speech (JAWS) software, which provides assistance to individuals who are visually impaired or have other disabilities. Most of the mobile units are also handicapped-accessible, making it easier for individuals with disabilities to access the services offered.

The Mobile Workforce Centers have also been instrumental in supporting reentry activities by helping individuals who are incarcerated, recently released, or within 30 days of release.

The units assist with AJL information and registration, job search, resume creation, mock interviews, and information on careers and small businesses. The Quick Guide provided to individuals 30 days to release provides a snapshot of how much preparation is needed to take the Career Readiness Certification assessment and if there is a need for additional help through the Key Train modules or a referral to Adult Education.

In addition to providing workforce services to individuals, the Mobile Workforce Centers are often requested for job fairs, hiring events, conferences, and other events so attendees can receive and/or learn more about ADWS services. Training sessions, interviews, workshops, and assessments have also been held on the mobile units.

The Arkansas Mobile Workforce Centers have been a valuable resource for individuals, communities, and employers throughout the state. By providing accessible and convenient workforce services, the Mobile Workforce Centers have helped countless Arkansans find employment.

You can fill out a request form to have an Arkansas Mobile Workforce Center visit your area.

  1. My pua account has been in review for over 3 months. I have uploaded all the information requested long ago. What is the problem? I am legally entitled to this assistance. Please someone, look into this. I may lose my home.

    • Wilbert,

      The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

  2. Can i go to any unemployment office to verify my id ? have tried
    calling but virtually impossible to get though.
    I have scanned it successfully but they have locked my account
    requiring in person verification, Still unemployed, and in the process of
    Please a timely would be so much appreciated!!

    • My name is Zechariah Evans.
      I filed 3 months ago I turned in all paperwork. What do I do I’m losing everything just like so many others please help me.

      • Please note this is a private forum and we do not have access to your claim file. You can consider the option of visiting an office (if safe and feasible). You might need an appointment (check the official website).

    • Michael,

      Please clear the “Cookies” and “Cache” from the browser in use. You can also try using a different one. If the issue persists, please reach out to the Unemployment Office.

    • Mark,

      Please note this is a private forum. Feel free to participate in this discussion or let us know your query.

  3. I work for jelly services as substitute teacher. We are laid off during summer months. Do I qualify for unemployment?

    • Carolyn,

      Seasonal workers do not generally quality to claim UI benefits. Please call the Unemployment Office for more.

  4. Hi, I’m new in the area, I’ve been applying for employment fulltime,on websites with no luck. I have been in the medical field for 26 year’s.

    • Peggy,

      Please contact the Labor authorities in your state to understand if they can help you through employment programs.

  5. I want to know how i can obtain my unemployment? My problem is that i gotten punished for 24 or so weeks but i didn’t know that i was being punished. They say i was working a whole month or so and i was filing but the thing about it is i wasnt filing. But i cant prove it and they stopped before the 4 weeks filing. Because i moved since than but in the event.i think they got a few hundred and i jnow its wrong and i should be punished. My question is how can i pay my bills. Is there some way that they can deduct it and make me pay it back? I hate it happened and i do beleave it was my ex wife but i can’t prove it or pay my bills. Is there some way to still be able to get help and they can still get there money back from me and some penalties to get extra or something cause my bills still dont stop and im gonna be homeless.

    • The bank or check cashing place will have proof who signed or cashed the check. Via CCTV, if anyone but yourself signed the check that is a crime.

    • Rodney,

      I can understand your situation. However, some of these terms may not be acceptable. Please reach out to the Unemployment Office and see how they can help you.

  6. Job closing doors. Can I draw unemployment if I can not go back into the work force due to elderly parent?

  7. The office I work at has been sold & I was retained with a pay cut and can no longer afford to carry 2 households as my husband works out of state I’m quitting my job to trail my spouse will I qualify for benefits if my employer agrees? If so is the waiting period still 1 week?

    • Since the severance is a one-time lump sum payment, you can apply for benefits right away.

      The payout amount should be declared as an income.

  8. I need to know how to get a letter tell about me get unemployment during the years of 2009 thur 2011 this is very important it is for the Vetarns dept on a claim or a number to call for this. Thanks

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