Arkansas Unemployment Weekly Claims

The Department of Workforce Services provides a quick and convenient way to file your weekly claim for benefits via the Internet. ArkNet can be accessed by logging on to

For the best results, be prepared with the following information ready when you access the ArkNet site:

1. Your PIN (If you do not already have a current a PIN for unemployment insurance purposes, you will be asked to establish a Personal Identification Number the first time you access this site.)

2. Your Social Security Number

3. If you worked:

4. The name & address of your last employer

5. The last day you worked & the reason you are no longer working

6. The gross amount of pay you earned for the week (Regardless of whether or not you have actually been paid.)

Completing your ArkNet weekly claim will take approximately 10-15 minutes. You will receive online confirmation once you have successfully submitted your continued claim application

In addition, you may call ArkLine to claim your week by phone. You can access ArkLine by dialing 1-501-907-2590.

To claim weekly benefits by telephone you will need:

  1. Your Social Security Number.
  2. Your Personal Identification Number (called your PIN).
  3. Your total gross earnings and hours if you worked during the week you are claiming.

    1. This is my first week for filing a weekly claim and I thought the week ended on Saturday. How do I make a weekly claim on Saturday?

  1. I have filed four claims within seven weeks. Have not received anything from you people. Why have I not gotten paid. and if I can’t get paid why haven’t you contacted me and let me know what the issue is. 7 weeks been 7 weeks. About four times seven weeks 4 times at 7 weeks what’s the problem.

    1. Grant,

      Please note this is a private forum and we do not have access to your claim file. Please call the Claims Center immediately for assistance.

  2. I have called in my three weekly claims,but have not recieved benifits on card. Hotline says ive been paid, but card say i hav e not. Where are mmy benifits??

    1. Harold,

      Please note this is a private forum and we do not have access to your claim. Please call the Claims Center and speak to a representative for an update.

  3. I filed sept. 27th. I was terminated from the job after almost 4 years. How long will I know if I will get unemployment? I have received the mailing where it tells what I will draw full amount.

    1. Vanessa,

      Generally, the waiting period lasts for about 7-10 working days. If you’ve received a letter of determination, please call the Claims Center to confirm the payment status.

  4. I filed my continued weekly claim correctly but answered the fraud question with a no but was supposed to answer yes and I am out of town can I go to the nearest office and re file my weekly claim

    1. Nicole,

      Firstly, please call the Claims Center and speak to a representative for further instructions. I don’t think you would be required to make a physical visit.

    2. So I issue call my claim in on Sunday, the first day after the week I am claiming. But with holiday weekend it slipped my mind tried to call about 615 and line closed at 6. So of I call Monday morning will I still be eligible for my claims or am I considered late and have to restart the process?

      1. Jonathan,

        If you don’t claim within the stipulated time, the weekly payment will not be processed. Please call the Claims Center for more.

    1. After the initial “Waiting Week”, you should receive the payment. Please call the Claims Center if you do not receive in in about 7-10 business days from the time of claim.

      1. I called in for the week ending the 21st on Sunday and to this day it says that it’s still trying to process the week ending the 14th and I’ve already got something in the mail saying that my benefits couldn’t be paid for the week ending the 14th please advise on this one

        1. I need no money and just because y’all have a website problem or system problem doesn’t mean my bills stop. I want answers

        2. Stephen,

          We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

          Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state‚Äôs official Unemployment website.

    1. It means that weeks’ benefit may not be paid. Please speak to a representative of the Claims Center for further details.

  5. I file the week of the 19th it kept telling me it didn’t file or I have to call day after day.

        1. Scott,

          You should be able to reopen the claim on the same window. If you do not see the option, please look up on the menu or call the Claims Center for assistance.

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