• check eligibility
  • benefits calculator
  • apply for benefits
State: California (CA)
Phone Number:1-866-333-4606 which is the self service number, serviced in both English and Spanish. To reach a customer service live person, dial 1-800-300-5616 for English, 1-800-326-8937 for Spanish, 1-866-303-0706 for Mandarin, and 1-800-547-3506 for Cantonese. This line answers your questions about Filing Claims, getting information and any general inquiries. Deaf and hard of hearing callers to contact CA unemployment office by using 1-800-815-9387, the TTY toll-free number. This will put you in direct contact with an EDD customer service representative who can provide you with unemployment insurance services.
Major Towns:Los Angeles, San Diego, San Jose, San Francisco, Fresno, Sacramento, Long Beach, Oakland, Santa Ana, Anaheim and Bakersfield
Current Unemploymnet Rate in California

California Unemployment Questions

How are UI benefits calculated?
Benefits are calculated using an individual’s earnings during a specific 12 month period (this is called a base period). The base period begins approximately 15-17 months prior to the date the claim is filed. The amount paid each week is calculated based on the calendar quarter with the highest earnings during the base period.

What if I lost my job and cannot work because of the disaster or emergency?
If you are unemployed due to a disaster or emergency, you may be eligible for Unemployment Insurance (UI) benefits. When you file your UI claim, you must explain that you were unemployed as a result of a disaster or emergency. UI claims can be filed online, by telephone, by mail, or by fax. Find information about filing a UI claim or call EDD at one of the numbers listed below in the Disaster Unemployment Assistance section. Individuals with current claims for benefits, who are unable to receive their Unemployment Insurance payments at their home due to the disaster or emergency, should contact their local post office.

What if I am sick or injured, and cannot work?
An individual who files for UI benefits must be physically able to work, available for work, ready and willing to immediately accept work, and meet all other eligibility requirements before UI benefits can be paid. An individual who is not eligible for UI benefits because they are sick or injured, can file a claim for California’s State Disability Insurance (SDI) program. SDI provides short-term benefits to an eligible individual who suffers loss of wages because he/she is unable to work due to a non-work related illness or injury, or due to pregnancy or childbirth. SDI benefits can be paid only after an individual meets all of the basic eligibility requirements.

How does vacation pay or holiday pay affect my eligibility to receive unemployment insurance benefits?
Vacation pay or holiday may be deducted from your benefits. It will depend on whether or not you have been given a definite date to return to work at the time you were placed on layoff status: If you are not given a definite date to return to work, any vacation pay or holiday pay paid to you when your job ends is not deducted from your weekly benefit amount.
If you are given a definite date to return to work, any vacation or holiday pay for the period of the temporary layoff is deductible from your benefits. The Department will allocate vacation and holiday pay as follows:
- Vacation pay will be allocated to the number of days you requested vacation or to the number of days your employer required you to use as vacation during the temporary layoff.
- Holiday pay that is paid before you return to work will be allocated to the week(s) in which the holiday(s) fall. Holiday pay that is paid after you return to work will be allocated to the week that you return to work.

File unemployment extension in CA

Once you have exhausted your entitlement to your regular UI claim, you may be eligible to file the first extension. If you are eligible to file the first extension, the Department will automatically file the first extension and send you an additional Continued Claim Form, DE 4581. No action is required on your part.

Do I need to reapply for the second extension?
Once you have collected all benefits payable on your first extension, you may be eligible to file the second extension. If you are eligible to file the second extension, the Department will automatically file the second extension and send you an additional Continued Claim Form, DE 4581. No action is required on your part.

Questions & Answers

  1. Can I claim unemployment if I quit my job because I got transferred to a different team without prior notice, and the function of the team is completely different from my previous function? I also don’t have any technical background needed by the new team.

    1. Izzou,

      UI benefits are only extended to claimants who lose their employment due to involuntary reasons. Please call the Unemployment Office for clarification.

  2. what do I do if my 26 weeks are up and I am still unable to find work? Is there an extension for special circumstances?
    appreciate your help.
    Thank you

    1. Karen,

      The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.

    1. Dennis,

      Please note this is a private forum and we do not have access to your 1099-G. Please visit the official website and it should be available for download.

  3. Can not login to my account. when I attempt to send an email and revise my account I never receive the email to complete the process.

  4. I am a Washington State resident but have been working in California for about a year now. I am a military spouse. My husband just got orders to Tennessee. I had to leave my work to move with him since I am included in his orders. Am I eligible to collect unemployment while looking for work?

    1. Maria,

      As a military spouse, you can be eligible to claim UI benefits. Please speak to the Unemployment Office in your new state to find out more about the benefits available to you.

  5. I was unemployed throughout all of 2017 and then found employment in February of 2018. I’ve been employed from February 20th. But now I’m facing a potential lay off by June 30th. Does my 2017 unemployment benefits count as wages earned? and Does my claim begin on July 2nd?

    1. Frank,

      All earnings will be considered. I suggest you use the “Benefits Calculator” available on this website to ascertain benefits.

  6. My notification date that I was being laid off due to downsizing was May 30th and my last day of regular work is June 30th. What is the earliest date in CA I can file for unemployment?

    1. Cori,

      I am not sure if you qualify on the basis of part-time employment. Please call the Unemployment Office for clarification.

  7. I receive a small pension and Social security. I had a P/T job but got laid off. Do I qualify for unemployment benefits?

  8. In California is unemployment compensation paid by a check mailed to your address or is a Debt type card used?

  9. My question is the last place I worked was California in Jan and Feb of 2018 but before that I worked in a different state. I want to know can I file for California now ? even though my base quarter period for sept I worked in a different state ? I work for the federal government.

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