Apply For Benefits-California

Apply for Unemployment Benefits via call

CALL: 1-866-333-4606 which is the self service number, serviced in both English and Spanish. To reach a customer service live person, dial 1-800-300-5616 for English, 1-800-326-8937 for Spanish, 1-866-303-0706 for Mandarin, and 1-800-547-3506 for Cantonese. This line answers your questions about Filing Claims, getting information and any general inquiries. Deaf and hard of hearing callers to contact CA unemployment office by using 1-800-815-9387, the TTY toll-free number. This will put you in direct contact with an EDD customer service representative who can provide you with unemployment insurance services.

  1. My benefits ended Jan. 11, 2020. Will I be eligible for 13 week extension and if so how do I claim in N.J.?

    1. John,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly. Please read more about the situation here https://fileunemployment.org/coronavirus/

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

  2. I have been trying to apply for unemployment,on-line and by phone, for several days. My first attempt was on the day that I was required by last name. I truly understand that there is going to be an extremely large,either by phone or on-line,influs of applicants to complete this process. Following the prompts do not seem to work since I am guided to another section that does not pertain to applying. I am extremely frustrated. I need to complete my unemployment claim. May you please tell me what I need to do?

    1. Edna,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly. Please read more about the situation here https://fileunemployment.org/coronavirus/

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

    1. I am not sure how it works in your state. We suggest you visit the Unemployment Office’s website and learn more about it under the FAQs section.

  3. I am confused, my Illinois unemployment was accepted on March 29th, but I don’t call to certify for benefits until Monday, March 13th. I thought they were waiving the waiting week. Now I have to wait almost 3 weeks for any kind of financial relief? Do I not get the 600 for the care plan? if I do when will that be here? will it be direct deposit? Please help me.

    1. Jennifer,

      Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.

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https://fileunemployment.org