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California Unemployment Phone Number

The toll free number 1-866-333-4606 can be called for unemployment insurance services. If you are calling to file a claim, you must call by Friday to collect credit for the week. This automated self-service system can be employed by customers who do not need to speak to a representative. Information is available 24 hours per day, 7 days a week.

The toll free number 1-800-300-5616 is used for filing claims, check information, get general information from 8 am and 5 pm, Monday through Friday. This number is not available on state holidays and must be used if you need to speak with a representative.


Questions & Answers

  1. Jamie says:

    I am thinking of moving to Austin,TX with my family and looking for work. Would I be able to collect my unemployment simply by changing my address on the claim forms I submit or would I need to speak with someone about at the EDD office in CA about making this switch in their records?

  2. Jim says:

    Can you get unemployment while you are receiving severance from you past employer?

  3. Jim says:

    I know there is a job search requirement which is reported each week. What can I report if I do not see any new positions to apply for? I search each day, but have not found any jobs to apply for during the week?

    • Martin says:

      I think a specific number of applications are mandatory. Please call the Claims Center and speak to a representative for further information.

  4. kim marchese says:

    I am trying to locate an unemployment office in or around Pleasanton/Dublin/Livermore, CA. I need to report a death of a relative who was receiving benefits. my tele # is 925-516-7781.

  5. John says:

    Trying to call the ca edd ui office to talk to a human is a joke, I have called the 1(800)300-5616 number several days in a row at 8:00, immediately get a message that the they can not process my call due to the volume of messages received. Tried calling at various times through the morning (they supposedly only answer live calls till noon) and are sent directly to the automated self serve menus. Very frustrating and time wasting, no phone queuing or call back options, beginning to think there is really no one there. Tried ask edd, all I get is a blank web page.

    • Martin says:

      It can be challenging at time due to the call volumes. Let us know how we can help you.

      You may also want to consider the option of visiting the nearest office in your area.

  6. Michael says:

    As a military veteran who was employed in California, would I file for unemployment insurance in California or in my home of record (which is also where I currently reside) in New Jersey?

  7. Dana Norris says:

    Over a year fighting appeals judge awards money finically but it’s been iver a year, now edd says only a few of my claims were recieved the rest lost can’t file on line need someone to help recover 31 checks then file to receive money , judge admitted I was harsessed by my x employmer and another judge also post office would return or lose my mail, after investigating my comaints agreed these events took place, need professional help to file

    • Adrian says:

      Its best you take help from the customer service of the labor dept in your state as we don’t really know the nuances of filing in a specific state.

      You can call on the service line.

  8. lewis says:

    I was denied and i want a free lawyer . Can you help me .

    • Adrian says:

      Please note that each state has its own “Adjudication Process” which lays down procedure for addressing various conflicts and issues and you don’t need a lawyer necessarily.

      You may log onto to the website of the labor dept in your state for more information.

  9. Amor smouse says:

    How do I start my unemployment benefit again.

    • Adrian says:

      If you have an active claim, please call the claims center of the labor dept in your state to ascertain the procedure to re open.

  10. J says:

    I was supposed to receive a call this morning(some time btwn 8-10am) for my phone interview eligibility but did not hear from anyone. What should I do?

  11. Grace says:

    Can I apply for unemployment even thou I received a severance package?

  12. Robert Valenzuela says:

    Can I still collect unemployment and draw Social Security at the same time

    • Adrian says:

      Please check by calling up the labor dept in your state. Each one has its own legislation on how they with multiple benefits.

  13. alain tangavelou says:

    how can I apply for unemployment if my company do not laid me off they don’t have any work for me over month and haft please call me or anwser me thanks 6195490115

  14. tony weatherspoon says:

    Can someone call me from the office I was put on extenion until I proved the information need

  15. tony weatherspoon says:

    How do I speak to live person I was ask to call back give them information on my last job year to day address and contac person.

  16. Rachel says:

    I’m with Michelle, I filled in July and STILL have not received a check. Please let me know where and how I can get a hold of someone to figure out what the deal is.

  17. michelle says:

    I filed a claim for unemployment insurance 3 weeks ago, and have not yet received a response. I have tried calling the numbers listed above, but have been able to get thru to representative. Is there another way for me to get thru to find out the status of my claim?

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