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California Unemployment Phone Number

Updated : June 18th, 2019

You can call the toll free number 1-866-333-4606 for unemployment insurance services. If you are calling to file a claim, you must call by Friday to collect credit for the week. This automated self-service system can be employed by customers who do not need to speak to a representative. Information is available 24 hours per day, 7 days a week.

EDD representatives are available by phone Monday through Friday, between 8 a.m. to 12 noon (Pacific Time), except on California state holidays.

The list of UI phone numbers are:

English – 1-800-300-5616

Spanish – 1-800-326-8937

Mandarin – 1-866-303-0706

Cantonese – 1-800-547-3506

  1. Does anyone know how to recertify for the weeks the mistake were made through 18663334606 (Automated system)? 18003005616 that number is nightmare !! I can’t get through I was calling for 4hours 8am -12noon straight for two days.
    Please help!

  2. Is there an email address where I can contact someone about my clain? I’m not sure if I did it correctly or if it was accepted. I can’t reach anyone on the phone.

    1. William,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

      1. Sam,
        I applied for benefits on April 14 and have heard nothing from EDD. I have messaged them three times…..no reply. Is there any way to contact them to see what is going on? Everything says “up to 3 weeks” and it has been 5.

        1. Joseph,

          I can understand your situation. Please wait for an update from the office. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.

  3. I hope someone will see this. I’m trying to apply for UI in California and I tried applying on-line but I work in film and TV production and in the questions it asks if you’ve worked out of state, and if so, you have to call to speak with a representative. The vast majority of my jobs for the last 18 months have been travel jobs shot out of CA. The phone lines at EDD are jammed and I haven’t been able to get through for multiple days. Can anyone please help me?

    1. Justin,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

      1. I received benefits for March and April but after that my payments are going to pending status. I have 4 emails out to them but no response. I have called over 244 times with no luck speaking with anyone. The 8 to 8 folks can’t answer any questions you have. One email said I would get a letter with a date and time for an interview, I have received no such letter. In the meantime I am drowning.

        1. Linda,

          I can understand your situation.There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      2. Be careful because I think the 1(866)300-4606 are scams because I called and the girl who answer ask for all my personal information and then she say she could t find anything there which she’s lying
        So be careful they’re is a lot of scams right now.

    2. Hi I’ve been having the same issue ..and I’m in the same industry as well..And I have to call due to having gigs outside California. I called a total of 100xs two days in a row starting from the time the office opened and never got a person..the phone line would just hang up after the recording played it’s message:(

      1. Janab,

        Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.

  4. My money for the two weeks I put in are still pending and I put them in yesterday. I called the EDD number 1,000 times from 8am til 11am and they just keep saying “we have hit maximum callers” this is frustrating and i don’t know what to do. I need my money. Someone please help

  5. I filed a claim over a month ago & have not received any payment yet. I’ve tried calling all of the numbers but I can’t get to speak to anyone or find anything to help me contact EDD. The UI online isn’t helpful at all, when I select ‘Manage Existing Claim’ it starts a new claim every time.I was laid off and have absolutely no money to fix my car to get to/find another job. How can I find out what the status of my claim/payments is???

    1. Josh,

      If you’re facing difficulties both online and offline, please consider the option of visiting an office in the vicinity if feasible.

  6. I have been on SDI since January 11,2019. I have been receiving temporary disability,have not filed and will not file for permanent disability..have recently setteled with my employers workers compensation insurance company.My disability was declared permanent and stationary in June,with a work status report showing limitations that my employer cannot accept me back to work.My employer has therefore laid me off as of today(10-28-2019).I want to find employment within my limitations.I intend to file for UI,and suspend my SDI claim.I have been told of a “special base period” that may apply.Advise,please?

    1. Peter,

      Please note UI benefits are generally extended to claimants who’re able and available for work. To know more about a possible “special base period”, please call the Unemployment Office.

  7. How on God’s green earth are you ever suppose to file if you don’t own a computer. You are out of your minds if you think I’m going to enter my personal information on the Library computers.

    1. Maria,

      You might also have an option to file over the telephone line. In most states, filing on the internet is the norm these days. Personal info is generally secured by firewalls and anti-virus software.

  8. I needed to open a new claim by the 13th couldn’t get a hold of anyone by phone also tried online and never received a response , will I be penalized or denied now and is there a different phone number I can call to get help?

    1. Robert,

      You won’t be penalized for sure. Just that you’ll miss the weekly payment since it was not claimed on time. Please call the Claims Center for further information.

  9. My unemployment benifits ran out. Said I could reapply by Oct 13 have tried calling tried online and didn’t work what next. Will I still be able to apply even thou it’s past the date?

    1. Robert,

      As much as I am aware, the UI benefits program is a one-time affair. It’s not revolving. Please call the Unemployment Office for clarification.

    2. I am trying to file my claim online but forgot my password from 5 years ago. I follow all the instructions for “forgot password” but EDD doesn’t ever send an email. Both my spouse and I have calling more times than I want to say. This situation is so frustrating especially when I could be looking for jobs and doing something constructive with my time! Any suggestions?

      1. Cindy,

        The online system may be clogged due to the number of transactions. Please keep trying to reset it at regular intervals.

  10. Faxed three weeks ago an last week mailed in Application form. Have done job search as is required by the State of Oregon . Sunday to Sunday is call in Have received no contact from EED. Have written prof of job search . Please contact me as there isn’t a employment center near Oregon an the phone lines are jammed up . No way other than mail. 1095 Benson Way Ashland Oregon.97520. Regards

    1. William,

      Please note this is a private forum and we do not have access to your claims file. Please call the Claims Center for an update.

  11. I am thinking of moving to Austin,TX with my family and looking for work. Would I be able to collect my unemployment simply by changing my address on the claim forms I submit or would I need to speak with someone about at the EDD office in CA about making this switch in their records?

  12. I know there is a job search requirement which is reported each week. What can I report if I do not see any new positions to apply for? I search each day, but have not found any jobs to apply for during the week?

    1. I think a specific number of applications are mandatory. Please call the Claims Center and speak to a representative for further information.

  13. I am trying to locate an unemployment office in or around Pleasanton/Dublin/Livermore, CA. I need to report a death of a relative who was receiving benefits. my tele # is 925-516-7781.
    Thanks.

  14. Trying to call the ca edd ui office to talk to a human is a joke, I have called the 1(800)300-5616 number several days in a row at 8:00, immediately get a message that the they can not process my call due to the volume of messages received. Tried calling at various times through the morning (they supposedly only answer live calls till noon) and are sent directly to the automated self serve menus. Very frustrating and time wasting, no phone queuing or call back options, beginning to think there is really no one there. Tried ask edd, all I get is a blank web page.

    1. It can be challenging at time due to the call volumes. Let us know how we can help you.

      You may also want to consider the option of visiting the nearest office in your area.

  15. As a military veteran who was employed in California, would I file for unemployment insurance in California or in my home of record (which is also where I currently reside) in New Jersey?

  16. Over a year fighting appeals judge awards money finically but it’s been iver a year, now edd says only a few of my claims were recieved the rest lost can’t file on line need someone to help recover 31 checks then file to receive money , judge admitted I was harsessed by my x employmer and another judge also post office would return or lose my mail, after investigating my comaints agreed these events took place, need professional help to file

    1. Its best you take help from the customer service of the labor dept in your state as we don’t really know the nuances of filing in a specific state.

      You can call on the service line.

    1. Please note that each state has its own “Adjudication Process” which lays down procedure for addressing various conflicts and issues and you don’t need a lawyer necessarily.

      You may log onto to the website of the labor dept in your state for more information.

    1. If you have an active claim, please call the claims center of the labor dept in your state to ascertain the procedure to re open.

  17. I was supposed to receive a call this morning(some time btwn 8-10am) for my phone interview eligibility but did not hear from anyone. What should I do?

    1. Please check by calling up the labor dept in your state. Each one has its own legislation on how they with multiple benefits.

  18. how can I apply for unemployment if my company do not laid me off they don’t have any work for me over month and haft please call me or anwser me thanks 6195490115

  19. How do I speak to live person I was ask to call back give them information on my last job year to day address and contac person.

  20. I’m with Michelle, I filled in July and STILL have not received a check. Please let me know where and how I can get a hold of someone to figure out what the deal is.

  21. I filed a claim for unemployment insurance 3 weeks ago, and have not yet received a response. I have tried calling the numbers listed above, but have been able to get thru to representative. Is there another way for me to get thru to find out the status of my claim?

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