Colorado Unemployment Contact Information
If you are an unemployed worker and need help finding work or have questions regarding your Colorado unemployment insurance benefits, Workforce Center staff is standing by to assist you. Call the a Colorado unemployment for help with your UI benefits or job search.
Colorado Unemployment Phone Numbers
|Colorado UI Virtual Assistant|| Denver Metro: 303-318-9000|
Spanish Toll-Free: 1-866-422-0402
|TTD|| Denver Metro: 303-318-9016|
Toll Free: 1-800-894-7730
|Weekly Certification|| Automated system: 303-813-2800|
Live support: 303-536-5615
Toll Free 1-877-464-4622
|Program Integrity Holds||303-536-5615|
|Reopening a claim||303-536-5615|
|Help with your MyUI+ password||303-536-5615|
|Contact your local Workforce Center||Office Locations|
|ID.me identity verification assistance||303-536-5615|
|Unemployment appeals||Colorado UI Appeal|
|Unemployment fraud hotline||Colorado UI Fraud|
At times you just have to talk to a live person to get answers to your questions. In that case, you can call to the following numbers as per your queries.
- U.S. Equal Employment Opportunity Commission (EEOC) enforces federal antidiscrimination laws: 1-800-669-4000 (toll free)
- Colorado Division of Civil Rights enforces Colorado antidiscrimination law: 303-894-2997
- If you believe that the UI Program discriminated against you on a claim, contact the Equal Employment Opportunity Commission at 1-800-669-4000
Did your mailing address or telephone number change?
If your mailing address or telephone number changes, you may report the change by calling MyUI+ at 303-813-2800 (Denver-metro area) or 1-888-550-2800 (outside Denver-metro area). You can also log into to your online account to update the address.
Be prepared for long wait times because many people try to get through someone who can assist with unemployment claim questions. Even though it’s frustrating to wait so long, be polite to the person you get connected to and they will help you in every possible way.
How can call center agents help?
The Colorado Department of Labor and Employment call center phone number is 303-536-5615, and it can be reached from Monday through Friday between the hours of 8 AM to 4 PM.
Call center agents are available to help with your unemployment claim, navigating the MyUI+ website, and any specific problems or questions. For example, you can contact the call center if you entered incorrect personal information when you submitted your Colorado unemployment application. Or, if you made a mistake when filing your Colorado unemployment weekly claim.
While call center agents work hard during open hours to provide customer service and answer any questions you may have, please note that the call center has a very high daily volume of callers. You may experience long hold times or a busy signal. If you have trouble getting through to a call center agent, please hang up and try again later.
Many questions about the Colorado unemployment insurance program can be answered on ColoradoUI.gov and the UI Daily Dashboard. Please see if your questions can be resolved on one of these pages before attempting to call an agent for assistance.
Also, please note that you do not need to contact the Colorado unemployment call center phone line for any of these reasons:
- Report Colorado unemployment fraud, including identity theft. A fraud alert should be reported using the form on ColoradoUI.gov. There is a separate form for an individual fraudulent unemployment claim and employer fraud.
- Ask for a copy of your 1099-G tax form. You can do this on ColoradoUI.gov.
- Address a Program Integrity Hold on your account. Instead, fill out your Program Integrity Holds form on the website.
- Questions about your employer account. The call center cannot address these questions. Here is the Colorado unemployment phone number you should call instead:
- Denver Metro: 303-318-9100
- Toll Free: 1-800-480-8299
Information to have ready when you call:
Before you call a Colorado unemployment phone number, be proactive and gather all the information you will need to provide. Have all the information you may be asked to give right in front of you before calling so that you can avoid having to scramble for the information during the phone call or being forced to call again later.
Here are some examples of relevant information and documents you should collect prior to your phone call:
- Social Security number
- Current address (both residential and mailing, if they differ)
- Phone Number
- Date of Birth
- Email Address
- Bank Account and Routing number (if you want to set up direct deposit)
- Alien Registration number and Work Authorization Card/Document number (if you are not a United States citizen)
- Union name, address, local number, phone number, and contact person (if you are a Union member)
- DD 214 Member 4 form (if you were in the United States military)
- SF-8 or SF-50 form (if you were a federal government employee)
- Tax forms 1040, 1065, 1120, or 1120A (if you were self-employed, an independent contractor, or a gig worker)
- Information about your Employment History during the last 18 months, including the following:
- Names, addresses and phone numbers of all employers
- Start and end date of each job
- Return to work date (if applicable)
- Reasons why each of your jobs ended
- Salary or Rate of Pay for each job
- Tax documents
- Amount of any additional income and date it was paid to you
Visiting a Colorado Workforce Center in Person
Sometimes, issues with your Colorado unemployment insurance benefit problems cannot be solved over the phone. Or, you may want to visit a Workforce Center to take advantage of the unemployment services available to you. For help with a UI benefits claim or finding a new job, you can visit a Colorado unemployment office location in person. There are Workforce Centers across the state of Colorado to serve job seekers, employers, and employees by providing a wide array of employment and training services at no charge. To estimate your weekly payment, you can use the Colorado unemployment calculator.
Colorado Unemployment Office Locations
|Alamosa Unemployment Office|| 407 State
Alamosa, CO 81101
|Adams County Workforce & Business Center - Aurora|| 3155 North
Aurora, CO 80011
|Workforce Boulder County|| 5755 Central
Boulder, CO 80301
|Adams County Workforce & Business Center|| 36 S. 18th
Avenue, Unit A|
Brighton, CO 80601
|Broomfield Unemployment Office|| 100 Spader
Broomfield, CO 80020
|Burlington Unemployment Office - Eastern Region|| 1457 Martin
Burlington, CO 80807
|Pikes Peak Workforce Center - Calhan|| 328 10th
First Floor Community Outreach Center
Calhan, CO 80808
|Canon City Workforce Center|| 3224B
Canon City, CO 81212
|Arapahoe/Douglas Lima Plaza Unemployment Office|| 6974 South Lima
Centennial, CO 80112
|Arapahoe/Douglas Lima Plaza Workforce Center|| 6974 S. Lima
Centennial, CO 80112
|Pikes Peak Unemployment Office Main|| 1675 Garden of
the Gods Road|
Suite 1118, First Floor
Colorado Springs, CO 80907
|Cortez Workforce Center|| 2208 East Main
Cortez, CO 81321
|Colorado Unemployment Office|| 480 Barclay
Craig, CO 81625
|Pikes Peak Workforce Center - Aspen Mine Center|| 166 East Bennett
Second Floor - Elevator available; PO Box 129
Cripple Creek, CO 80813-0129
|Colorado Workforce Center at Delta|| 206 Ute
Delta, CO 81416
|Denver Westside Workforce Center|| 1200 Federal
Denver, CO 80204
|Denver Unemployment Office at Denver International Airport (DEN)|| 8500 Pena
5th Level, Main Terminal, Northwest Side
Denver, CO 80249
|Denver Workforce Center at Montbello|| 4685 Peoria
Denver, CO 80239
|Southwest Colorado Unemployment Office - Durango|| 331 South Camino
Durango, CO 81303
|Edwards Workforce Center|| 00069 Edwards
SUITE #7; PO Box 1355
Edwards, CO 81632
|Larimer County Unemployment Office|| 200 West Oak
Fort Collins, CO 80521
|Fort Morgan Workforce Center|| 426 Ensign
Fort Morgan, CO 80701
|Pikes Peak Workforce Center- Fountain|| 350 Lyckman
First Floor Peak Vista Health Center
Fountain, CO 80817
|Frisco Unemployment Office|| 602 Galena
PO Box 679
Frisco, CO 80443
|Employment Services of Weld County|| 2950 9th
Ft Lupton, CO 80621
|Glenwood Springs Unemployment Office|| 401 23rd Street,
Valley Professional Building
Glenwood Springs, CO 81601
|Business & Workforce Center|| 3500 Illinois
Golden, CO 80401
|Mesa County Unemployment Office|| 512 29 1/2
Grand Junction, CO 81504
|Employment Services of Weld County Greeley|| 315 North 11th
Building B; PO Box 1805
Greeley, CO 80632
|Colorado Unemployment Office at Gunnison|| 109 East Georgia
Gunnison, CO 81230
|Elbert County Workforce Center|| 75 Ute
PO Box 186
Kiowa, CO 80117
|La Junta Unemployment Office|| 308 Santa
La Junta, CO 81050
|Lamar Workforce Center|| 405 East Olive
Lamar, CO 81052
|Leadville Unemployment Office|| 901 S. Hwy
Leadville, CO 80461
|Workforce Boulder County Longmont|| 515 Coffman
Longmont, CO 80501
|Meeker Workforce Center Serving Rio Blanco County|| 345 Market
PO Box 2404
Meeker, CO 81641
|Monte Vista Unemployment Office|| 2079 Sherman
Monte Vista, CO 81144
|Colorado Workforce Center at Montrose|| 504 North First
Montrose, CO 81401
|Pueblo Unemployment Office|| 212 West 3rd
Pueblo, CO 81003
|Salida Workforce Center|| 448 East 1st
Salida, CO 81201
|Steamboat Unemployment Office|| 425 Anglers
PO Box 881419
Steamboat Springs, CO 80487
|Sterling Workforce Center - Eastern Region|| 100
Sterling, CO 80751
|Southeast Central Trinidad Unemployment Office|| 140 North
Trinidad, CO 81082
|Walsenburg Workforce Center|| 201 E. 5th
Walsenburg, CO 81089
|Adams County Workforce & Business Center - Westminster|| 11860 Pecos
Westminster, CO 80234
|Pikes Peak Workforce Center - Woodland Park|| 218 East Midland
First Floor Woodland Park Public Library
Woodland Park, CO 80866
|719-687-9281 Ext. 106|
|Yuma Unemployment Office - Eastern Region|| 529 N Albany
Yuma, CO 80759
By Appointment Only
For assistance with filing a new claim, accessing your claim, or any technical support questions that can’t be answered over the phone or online, you can schedule an appointment to meet with a Colorado Department of Labor and Employment representative at the Unemployment Insurance lobby.
You can request an appointment on the CDLE website. Once you use the tool to request your appointment, you will get a phone call or email to schedule it.
The online tool to request an Unemployment Insurance lobby appointment is different from the tool for scheduling an in-person ID.me appointment. If you need to set up an ID.me appointment, schedule a callback with the Virtual Agent or choose from the list of Colorado unemployment phone numbers. A representative will call you to schedule your ID.me in-person appointment.
Lobby Has a Phone for Scheduling an In-Person Appointment
Alternatively, you can also use the telephone in the Unemployment Insurance lobby to schedule an appointment to talk with a Colorado Department of Labor and Employment representative.
After you request an appointment using the telephone, you will be emailed important instructions. Make sure you read the instructions thoroughly and follow all of them or else you may not be admitted to your appointment.
Please note that walk-ins are not allowed. The Unemployment Insurance lobby is not open to the public. If you do not have an appointment, you will not be allowed to enter the building.
Services Available at Colorado Workforce Centers
A variety of employment services are available at every Colorado Workforce Center. These services are entirely free of charge and open to anyone receiving Colorado unemployment benefits. They are there to help you with your job hunt and becoming reemployed.
There are many resources at your disposal to help you find a new job while getting unemployment compensation. Staff is on hand to help you find suitable work, create a plan for reemployment, fulfill your Colorado work search requirements, develop interviewing and resume writing skills, and more.
Here are some examples of employment services you can take advantage of at your local Colorado Workforce Center:
- Career Counseling: Expert counseling staff are available to evaluate your experience, education, and skills to guide you toward finding suitable work.
- Job Training: Some Colorado Workforce Centers offer limited classroom and hands-on job training or funding to help you afford an external training program that will lead to you becoming employed.
- Job Board Listings: There are job opportunities posted on the online job board as well as in-person at Colorado Workforce Centers.
- Job Recruitment: Employers often hold job recruitment events to find workers.
- Job Referrals: After assessing your skills, education, and experience, you can get a staff referral to apply for a suitable job.
- Free Computer and Internet Access: Colorado Workforce Centers are equipped with computers, printers, phones, high speed internet, and more technology devices that you may need to use as part of your work search.
- Tax Credits and Training Reimbursements for Employers: Employers who work with Colorado Workforce Centers to find and train new employees can get tax credits and be reimbursed for any training costs. This incentivizes employers to hire talent from within the Workforce Center.
When you visit a Colorado Workforce Center, you can choose self-service or get assistance from Colorado unemployment staff, depending on your own needs and preferences.