Colorado Unemployment Phone Numbers

Updated : June 18th, 2019

At times you just have to talk to a live person to get answers to your questions. In that case, you can call to the following numbers as per your queries.

Issues Contact Information
File-A-Claim or Make Inquiries


Monday through Friday from 7:30 a.m. to 4:30 p.m. (MST)

Denver Metro (303) 318-9000

Toll-Free (800) 388-5515 (outside Denver-metro area)

Fax: (303) 318-9014

Spanish Denver Metro (303) 318-9333

Toll-Free (866) 422-0402

Hearing Impaired (TTD) Denver Metro (303) 318-9016

Toll Free (800) 894-7730 (outside Denver-metro area)

CUBLine Online and CUBLine

303-813-2800 (Denver-metro area)

1-888-550-2800 (outside Denver-metro area)

  • Claim or payment information–Press 1
  • Address change–Press 2
  • PIN change–Press 3
  • Frequently asked questions–Press 4
  • Request payment–Press 5

Unemployment Insurance Appeals

303-318-9299 (Denver-metro area)

1-800-405-2338 (outside Denver-metro area)

Monday through Friday from 7:30 a.m. to 4:30 p.m. (MST)

Equal Opportunity

  • U.S. Equal Employment Opportunity Commission (EEOC) enforces federal antidiscrimination laws.  1-800-669-4000 (toll free)
  • Colorado Division of Civil Rights enforces Colorado antidiscrimination law. 303-894-2997
  • If you believe that the UI Program discriminated against you on a claim, contact the Equal Employment Opportunity Commission at 1-800-669-4000

Mailing Address or Telephone Number Change

If your mailing address or telephone number changes, you may report the change by calling CUBLine at 303-813-2800 (Denver-metro area) or 1-888-550-2800 (outside Denver-metro area) or by selecting the option for reporting an address or telephone number change from the UI CCC menu at 303-318-9000 (Denver-metro area) or 1-800-388-5515 (outside Denver-metro area). You can also log into to your online account to update the address.

Be prepared for long wait times because many people try to get through someone who can assist with unemployment claim questions. Even though it’s frustrating to wait so long, be polite to the person you get connected to and they will help you in every possible way.

    1. I have the same respond that myuiclaiman it’s already registered, i couldnt even find any confirmation email that supposed to be expired in 90 minutes after my ui registration.

  1. My boss is closing his business so therefore I no longer have a job. I have been employed with him since August 2017 and my last day with him is 03/26/2018. I noticed that unemployment asks for what looks like 3 years of employment. I quit my last 2 jobs for better pay will this hurt my claim from my current employer?

    1. Karen,

      In most cases, it’s only your last job that matters. If you’re being laid off due to involuntary reasons, you can be eligible to claim Unemployment Insurance benefits. Please consider applying.

  2. I was laid off due to a reduction in force 12/6/17. I received my last paycheck week ending 12/15/17. Starting 12/16/17 I will receive severance pay for 16 weeks. Can I file for unemploiyment as of 12/16/17 or do I have to wait until the severance pay ends?

    1. Christine,

      Under such circumstances, you may not qualify to receive UI benefits in the future. Please call the Unemployment Office for further details.

  3. I have called the inquiry call center line, the CUB line, and the appeals line to try and find out why my payment wasn’t issued to my card. I’ve been hung up on 7 TIMES and never once transferred to an agent. I CANNOT get anything I need done through the automated system. Everytime it says I need to talk with an agent, I get hung up on or returned to the main menu without the option of talking with an agent.
    I MUST talk with someone to get my question answered, it’s not available online or in your FAQ. Who can I call? How do I reach someone? Can someone just call me?
    Please help me.


    1. Brad,

      Please note we’re a private forum and would not be able to arrange a call back from the authorities. Please visit the official website to find out additional contact details.

  4. I’ve been an operations supervisor for 8 years and have been dating the secretary for 11 the manager that promoted me knew about us as well as every manager since. I was just informed that it was not acceptable and am now being demoted as well as take a pay cut.

    1. You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.

  5. I am trying to find out if I am able to start a claim with your system. I have misplaced my pin number and cannot continue with the automated system.

    Please advise.

    Thank You

      1. I tried to call the claims center because I lost my PIN, and without knowing my PIN, they will not refer me to a representative. What should I do?

        1. Jan,

          There should be an option to reset the PIN. Please explore or consider visiting an office in the vicinity for immediate help.

    1. Some states allow provision of both while some don’t.

      Please call the Unemployment Office in your state for further clarification.

  6. I live in Colorado springs and I’ve been working for 3 months. Recently, my schedule changed and going to see if there’s another shift and I’m not sure if they may fire me for possibly not being able to work the new shift. So I wanted to if I would be eligible for unemployment even just after 3 months and earning about $3,000 already. If not, how long does someone have to work to be eligible because I find the base pay thing a bit confusing?

    1. Jim,

      Firstly, if they fire you due to voluntary reasons, you will not qualify. Do check the Benefits Calculator to ascertain the eligibility. The tool considers the recent most base period.

  7. I am filing “Job attached” unemployment. When I did the estimator it showed that I would be paid less if I claimed before 12/30/2015. My question is, if I claim now 12/7/15 and it takes 4-6 weeks to get approved and then 1 week for a waiting period, I will be after 12/31/2015. Will I get paid the higher amount that was showing if I waited until 12/31/15 to get the claim started? I can wait until 1/1/16 to receive my first check, but if it takes 4-6 weeks plus a waiting week, I need to file now. Just want to know if I can get the larger amount of money because I will not be receiving a check until January.

    1. I don’t think it will be a case of bigger payment if you file later.

      Please call the claims center for further information in this regard.

  8. I was just layed off and wanted to know if I can start a claim for unemployment if I received a severance package. If not when can I file a claim after the severance has expired.

  9. got out of the US Army in 11/2012. Went to school until 4/2014, wasn’t for me. Was getting paid to go to school by VA. Now since I am out of school. Can and how do I apply for unemployment?

    1. Please check with the labor dept in your state as you were in the army and looks like your schooling was sponsored.

  10. Hi! I am to be let go then end of August. I have a direct sales job at 100% commission and can not make my quota. I completed the benefits calculator and it shows $454 per week. It doesn’t ask me about a pension I rcv from a previous employer. How does the receipt of pension payments affect my potential UI payments? Thanks

    1. It may or may not affect your unemployment. When you complete the actual application there will be questions that help determine what impact (if any) a pension payment will have on your benefits.

  11. Please help me change my tax withholding on my claim. Since the beginning, i have had federal and state taxes taken out each time. I believe enough taxes have been take out for the year. I wanted switch to having NO taxes taken out.

    The first time I attempted to make this change on the self service myuiclaimant site, I thought I had changed it, but after saving my selection, it did not show a change. A few days later I checked and it still showed the change I had requested had not been made. I made a second attempt and waited a few more days. After checking, i saw no change was made, it still showed federal ansd state taxes being taken out. Last night I tried again to make this change and the drop down menu blocked me from trying! Can you do this manually for me? Thank you for your help!

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