Delaware Unemployment Application

Delaware Unemployment Benefits


Delaware unemployment benefits are provided to individuals who have lost their jobs through no fault of their own. The support includes weekly payments which are based on the person’s previous earnings. The goal of the program is to assist unemployed workers as they look for new work opportunities.

How to apply for Delaware unemployment insurance benefits

Applying for the Delaware unemployment insurance program is done online at https://uics.delawareworks.com.

Steps to apply

  1. Log onto the Department of Labor website at https://uics.delawareworks.com.
  2. Ensure you read all information carefully, then check “agree,” if applicable, then click on “Start My Claim Now.”
  3. Select “File a New or Reopened Claim Online” under “Services” on the left side of your computer screen.
  4. If you live in another state, choose “Interstate” as your local office, when completing the application.

Online Exclusions

Certain groups are excluded from using the online application.

You are unable to apply online if:

  • You are filing a partial claim through use of low earnings slips provided by your employer
  • You were employed in another state during the preceding 18 months
  • You are residing outside the United States

If any of these exceptions apply to you, do not use the online application. Instead, call the Delaware unemployment office at (302) 761-8446 or send an email to dol_dui_wilmington_claims@delaware.gov.

Information needed to apply

Before applying for Delaware unemployment benefits, have the following information ready:

  • Work History: names and addresses of all employers over the last 18 months. If military service falls within the last 18 months, veterans must present a DD 214 (Member 4) form to file for benefits.
  • Name
  • Reason for loss of job (laid off, fired, quit for good cause, etc.)
  • Address
  • Social Security Card: You can also use a W2 or pay stub with your name and Social Security number, along with a government-issued photo ID like a driver’s license.

ID.me

Before you can log in and apply for benefits, you must register with ID.me.

Like many other states, Delaware has seen a rise in identity theft and unemployment fraud. To keep Delaware’s unemployment program honest and safe, they’ve partnered with ID.me to verify the identity of each applicant.

If you’re applying for UI benefits in Delaware, you’ll need to prove who you are using ID.me. This helps the state make sure no one is pretending to be you to steal your unemployment benefit. Here’s how it works:

  • Click the green “Verify with ID.me” button to start the process.
  • Show your ID and take a selfie: You’ll need to upload a picture of your government ID (like a driver’s license) and a photo of yourself. This lets ID.me check that the ID is really yours.
  • Talk to a real person if needed: If the pictures don’t work, you can talk to someone on a video call who will help you prove who you are.

Most people can finish this in about 15 minutes.

Starting in August 2021, everyone getting unemployment benefits in Delaware must use ID.me. The reason for this is pretty simple: The Delaware DOL wants to make sure that unemployment benefits go to the right people.

Choose how to file a weekly claim

During this application process, you will be asked to choose how you want to file your weekly claims. Your choices are WebBenefits or TeleBenefits.

With WebBenefits, you file weekly claims online. It’s the fastest and easiest way to certify. However, you can also file over the phone using Delaware’s TeleBenefits system.

Choosing your payment method

Another question you will be asked during the application process is about how you want to receive your unemployment compensation each week. You have two options: Direct deposit or a prepaid debit card.

  • Direct Deposit: With direct deposit, your benefits will go right into your existing bank account. You’ll need to have your bank account information ready when you enroll.
  • Prepaid Debit Card: If you pick this option, you’ll get a debit card in the mail. You can use this card at ATMs or any stores that take prepaid debit cards.

Wondering how much money you’ll get? You can use the Delaware unemployment calculator to estimate your weekly benefit amount.

After you apply

After you apply for Delaware unemployment benefits, several things will happen to confirm your application.

If you are deemed eligible for UI benefits, you’ll receive a confirmation number to track your claim, and you might also get a monetary determination letter in the mail. Some applicants receive a confirmation email instead.

You’ll also see a confirmation screen message at the end of the application process. It’s a good idea to print this screen or write down the confirmation number. If you have any questions about your unemployment claim, you’ll need this number to get help or information.

Be sure to maintain your eligibility by filing weekly claims, performing work search activities, and attending all required meetings and job training events.

If your application is denied

If your Delaware unemployment application is denied, you have the right to appeal the decision. Your denial notice will include instructions for filing an appeal.

The first step is to file an appeal within 10 days of the denial notice. You will need to send a letter to the Delaware Department of Labor, explaining why you think the denial was wrong.

After that, you’ll likely have a hearing, either in person or by phone, where you can present your case. It’s a good idea to gather all relevant information, like work history and reasons for job loss, to support your unemployment claim. If the appeal ruling is still not in your favor, you can take additional steps to have the decision reviewed again by the Unemployment Insurance Appeal Board.

  1. I need to get a hold of the claimant office. I have been trying to get benefits since September 2020. I have followed the instructions that you have given me to receive benefits. The telephone automated system has reported that my benefits were sent out three times, but not to me. I had a person who contacted me to vertify my identity. I still have not received one payment. I need to know when I will be receiving my benefits.

    • Benita,

      Trying to get a physical agent might be next to impossible. Please see if you can sort it online, on the department’s official website.

  2. I need to get ahold of someone in regards to my case. When i tried to check my benefits status i am told to contact my office which says is closed or the call wont even go through. I need to know when i will be receiving my benefits and its almost impossible to get ahold of any human

    • We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

      • I like to Why socal Security number and pin is not register for unemployment when it did before Anthony J Thomas 9203 8/17/1971

Leave a Reply

Your email address will not be published. Required fields are marked *

https://fileunemployment.org