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Delaware Unemployment Weekly Claims

The Delaware Unemployment Insurance Division gives a quick and easy way to claim your weekly unemployment insurance benefits check by telephone using a feature of the Information Hotline called “TeleBenefits.

Note: This system cannot be used to file a new, additional or reopened claim, and is only to be used for claiming your weekly unemployment insurance benefit check.

The Information Hotline, at (800) 794-3032 (Toll Free outside New Castle County) or (302) 761-6576 (New Castle County) is available 7 days a week, 24 hours per day. Remember, your

“TeleBenefits” for any claim period cannot be filed until the week ending date for which you are filing has passed. “TeleBenefits” filed by 10:30 a.m. Monday through Friday will usually be processed the same day with a check mailed that same day. “TeleBenefits” filed after 10:30 a.m. Monday through Friday will usually be processed the next business day with a check mailed that next business day.

Be sure to have your current weekly claim information on hand as “TeleBenefits” will ask you questions about each individual claim week. In addition, you may be required to submit your work search log to the local office upon request. The system is designed to only permit you to claim for the current week’s benefits. If you need to file for a prior week, please report to your nearest local office. TeleBenefits will indicate which claim week you may file.

  1. I havent got any unemployment since June i still have a balance and submitted a new claim i was told backlogged no letters nothing

    • Danna,

      There will be an indefinite delay considering the pendency. Please continue chasing the Unemployment Office at regular intervals.

  2. Hello I received a letter regarding to collect my benefits for Delaware but I did not receive a confirmation number but I did create a pin so for me to go further do I have to wait for the confirmation number to come in the mail

    • I Opened a claim in Delaware for lack of hours and the following week return to work had a good week for paycheck but I’m in another week where I’m only gonna have nine hours how do I re-open the claim

    • Melissa,

      Please wait for further communication. You can either check for updates on your account online and also watch your email.

    • Troy,

      Please note this is a private forum and we do not have access to your claim. You will be able to check the status on the Unemployment Office’s website.

    • Pearline,

      I can understand your situation. Please wait. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.

  3. I Need to change my Bank Account information so my weekly check can be deposited…. How do I do that?

    • Pamela,

      Please login online (to check for relevant option) or call the Claims Center for assistance in this regard.

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