Max. Weekly Benefit Amount
Max. Weeks of Benefits
Current Jobless Rate
Max Weekly Benefit Amount
Max Weeks of benefits
Current Jobless rate

Updated : December 22nd, 2021

Florida Unemployment Benefits

The Unemployment Insurance provided in Florida is intended to provide monetary assistance to those who lose their jobs for no fault of their own. It is also designed in such a way that it helps the applicants find other career opportunities at the earliest.
You need to know about the eligibility criteria, the application process, contact information, and other related information to successfully file for unemployment benefits.

Eligibility To Apply For UI Benefits In Florida

To receive a weekly benefit amount in Florida, you must meet some specific eligibility criteria. The criteria to be eligible includes monetary aspects, previous job-separation criteria, and various others throughout the benefit period.

Monetary Eligibility

You must meet the criteria set for monetary requirements to be eligible to receive monetary benefits. The monetary requirements are based on the wages earned by the applicants in the base period. The base period earnings of the applicant are not only set as the eligibility criteria, but it also helps in determining the monetary benefit amount once the applicant becomes eligible.
In Florida, to determine the benefit amount of the applicants, wages earned in the first four of the last five calendar quarters are considered. The quarters considered for monetary benefits are also known as the base year.

In the base year, the applicants must meet the following conditions to gain eligibility for monetary benefits:

  • Applicants must have earned a minimum of $3400 gross wages
  • The applicant must have a minimum of two-quarters of covered wages
  • The total gross wage in the base year must be more than 1.5 higher than the quarter with the highest wages

If the applicants tick all the boxes above, they may be eligible for the weekly monetary benefits. If approved, an applicant may receive a maximum of $275 as a weekly benefit, based on the applicant’s wages earned in the base period.

Applicants will be allowed to draw benefits for not more than 19 weeks, and the maximum benefit amount earned will not exceed $3,300. These figures are the maximum limit that one can earn in the state of Florida. One may find out about the monetary benefit amount that the applicant is eligible to obtain by using the following method:

Weekly Benefit Amount (WBA): In Florida, WBA is calculated by taking the wages from the highest-earning quarter, and dividing it by 26, or the weekly amount $275, whichever is less. For instance, if you earned $5,000 in your top quarter, your WBA will be $6,500/26, or $250. If you made $7,800 in your top quarter, your WBA will not be (7,800/26) $300, as $300 is less than the maximum limit of $275, in which case, you shall receive $275.

Maximum Benefit Amount (MBA): The MBA of an applicant is calculated by taking the total base wages of the applicant and dividing it by 4, or the yearly maximum limit of $3,300, whichever is less. For instance, if the total wages of an applicant is $10,000, his/her WBA will be (10,000/4) $2,500. However, if the applicant’s total wages are $14,000, his/her WBA will not be (14,000/4) $3,500, but it will be $3,300, as the maximum limit.

Find out more about eligibility requirements

Job Separation

Monetary eligibility will not guarantee weekly benefits for the applicants. Once you prove monetary eligibility, you must establish the reason for separating from their previous establishment.
You must have left the previous organization for no fault of yours whatsoever. You will not receive unemployment benefits if you –

  • Quit work without good cause.
  • Are unemployed because of a labor dispute.
  • Discharged for fraudulent activity.
  • Fired for misconduct connected with work.
  • Received or will receive wages instead of a notice of termination.
  • Received or will receive Workers’ Compensation.
  • You are receiving income, such as retirement pay or severance pay.
  • Refuse to accept a suitable offer of work.
  • Are on a voluntary leave of absence.
  • Are unemployed because you were suspended.
  • Are receiving unemployment benefits from another state.
  • Made a false or fraudulent misrepresentation to obtain benefits.

The concerned department will connect with you and your previous employers to register the reason for the separation. If it is established that you were let go of the previous organization for no fault of yours, you will become eligible for benefits.

Eligibility requirements – overview

Maintaining Eligibility

The purpose of Unemployment Insurance in Florida is to support citizens monetarily when they lose a job until they find another one. It is, thus, important for you to keep up the pursuit of a job during the benefit period, or you may lose the eligibility to claim benefits.

To maintain eligibility during the benefit period, youmust adhere to the following points:

  • You must be ready to take up any jobs and must be on an active look-out for one.
  • You must be disabled, as the state of Florida provides separate programs for the disabled.
  • To display that you are looking for a job, you must contact at least 5 prospective employers every week to show that you are actively pursuing a job.
  • For those coming from counties with a population of less than 75,000, you must visit at least three prospective employers weekly.
  • If you fail to meet the required number of prospective employers in any given week, you must meet a representative from your local CareerSource Florida to access reemployment services.
  • Earnings must be reported every week, even if you have not been paid in the given week.

Find out on job search requirements

How To Apply For UI Benefits In Florida?

You will need the following documents to apply for unemployment benefits in Florida:

If any of the listed criteria applies to you, you need to have the following additional information available:

  • Not a U.S. Citizen: Alien Registration Number or other work authorization form.
  • Military employee: A copy of your DD-214 Member 4. If you do not have a Member 4, a copy of your Member 2-7 may be used.
  • Federal employee: SF-8 or SF-50.
  • Union member: Union name, hall number, and phone number

Once you obtain the required documents, you may then proceed to file for unemployment benefits in Florida. In the state of Florida, unemployment benefits must be applied through the online application process.

Note – If you file any claim without reporting employers correctly, you may experience delays. If you do not list the correct information, your benefits may get delayed while the missing employment information is obtained.


Filing the claim through the online portal is mandatory in the state of Florida unless you are exempted by law for the following reasons:

  • You are unable to read or write effectively in a language in which the internet application is available (English, Spanish, or Creole).
  • You are physically or visually impaired which makes it impossible for you to use a computer.
  • You are legally prohibited from using a computer.


You can file claims through telephone if you are exempted from filing claims online. To file a claim via phone, you may call the Florida Unemployment Insurance agency’s customer service contact center – 1-833-352-7759 – to get assistance for filing claims for monetary benefits.

Note – You need not take the help of friends or family members for interpretive purposes as the DEO offers assistance in that regard. Please note that the hours of operation are Monday-Friday, 7:30 AM to 6:30 PM ET.

How To File Weekly Claims

After applying for benefits, the applicants must log in to the CONNECT portal on a bi-weekly basis to request benefit payment. Those who have been granted an exemption from the online application may dial 1-833-352-7759 to find out more about the weekly claiming procedure.

Learn how to claim weekly benefits

UI Benefits Amount

The UI benefit amount depends on the applicant’s wages in the base period. You can use the Florida unemployment calculator to determine the approximate UI weekly benefits amount that you might receive.

Benefits Calculator

Use the calculator to find out how much weekly benefits you may approximately earn in the state of Florida.

Unemployment Benefits Calculator
Select Number of Dependents:
0 12 3 4 5
Unemployment Benefits Calculator
State: Florida
Number of Dependents: 0

How much did you earn in each of these quarters?

$ 0
$ 25,000
$ 0
$ 25,000
$ 0
$ 25,000
$ 0
$ 25,000
Calculating your Benefits Amount ...
Disclaimer: The estimates are good in faith and accuracy is not guaranteed. We are not liable for any loss and damages caused by using the tools on our website. This calculator is here to assist you in evaluating what you might obtain if you are entitled to receive benefits. We make no promises that the sum you receive will be equal to what the calculator illustrates.

Know more about the Benefits Calculator

Things To Know After Filing An Application

Once the application for benefits is filed, you need to make sure that you receive the monetary benefits uninterruptedly. The immediate actions that you need to take after filing for benefits are:

  • Register for work on the Employ Florida website.
  • Review the monetary determination. If there are any issues in the determination, appeal against the decision.
  • Keep checking CONNECT home page to complete any open fact-finding and respond to important messages.

Overpayments And Frauds

In Florida, it is declared to be an overpayment is when you receive more benefits than you were eligible to receive. An overpayment is further categorized into fraud and non-fraud –

Non-fraud Overpayment

Overpayments in Florida are the occurrence of any oversight, miscalculation, or misunderstanding of benefit amount calculation. Situations such as technical errors, RAAC orders, or court decisions leading to redistribution may also lead to non-fraud overpayment.
When such scenarios of overpayments occur, the concerned department will send a notice to the claimants, mandating them to pay back the excessive amount. Post receiving the notice, the claimant must make arrangements to pay back the stipulated amount. Refer to the points below to know more on the information relating to repayment:

  • Repayment can be done via money or check, with an attached payment coupon
  • Repayment can also be done on the CONNECT website
  • Claimants can pay the entire amount in a lump sum or can choose to pay in installments
  • The claimants must pay a minimum of 10% of the total original balance monthly

Fraud Overpayment

In Florida, any false statements made by the claimant or concealing necessary facts will be considered fraud. Some of the examples of fraud in Florida are:

  • Not reporting wages that were earned over the week intentionally
  • Under-reporting the wages earned
  • Lying or misrepresenting the facts on the reason for job separation
  • Forging documents to prove eligibility for benefits

If a claimant is found guilty of committing fraud, he/she will be subject to the following penalties:

  • The claimant will have to repay the entire excess amount received with a 15% penalty
  • Will not be eligible for unemployment benefits either on a week-by-week basis or for an entire year
  • May also be referred to the state attorney and be prosecuted in the court
  • In the state of Florida, fraud is considered a third-degree felony, and the accused may face severe consequences

Benefits Extension

The state gives extended benefits only if the unemployment rate is too high. Visit the Department of Economic Opportunity to know more extended benefits.

Job Training Assistance

The State of Florida’s Department of Economic Opportunity and Reemployment Assistance Program provides Job Assistance Resources to claimants to help them find employment. The department not only assists in career planning and job planning but also helps veterans, seniors, and military spouses through various programs.

To provide job assistance, the department provides the following services:

  • Employ Florida: Applicants get advice on resumes, job applications, and career options through a vast pool of online resources
  • Green Jobs: The state of Florida promotes job search in green-sector jobs. It prioritizes job-opening renewable energy, energy efficiency, and conversation fields
  • CareerSource Centers: These centers help the applicants in the job search
  • People First: This program helps the applicants to search and apply for government positions
  • Teach in Florida: This program provides additional resources to those who are interested in careers in Florida’s school system

Know more job training opportunities in FL

Florida Office Locations and Phone Numbers

To get information via telephone, find the list of numbers that you may need during your benefit period:

FL Unemployment Office Phone Numbers

To file a claim 1-833-352-7759
Details on unemployment insurance 800-204-2418
Agency Assist 1-800-342-9909
Report fraud or overpayment 800-342-9909

Locate your nearest unemployment office

Frequently Asked Question

Q. How do I file my claim for unemployment benefits in Florida?
In the state of Florida, you must file your claims through the online portal called - CONNECT. You need to get an exemption from the concerned department if you are incapable of using the internet. If you get an exemption, you can then file for unemployment benefits by calling 1-833-352-7759.
Q. How do I file an appeal?

You must appeal hearing within 20 calendar days after the distribution date of the determination. If the 20th day falls on a Saturday, Sunday, or a legal holiday, you may file the appeal the next business day.
You can file an appeal through any of the following options -
Online: Through CONNECT
Email: [email protected]
Mail: Office of Appeals
P.O. Box 5250,
Tallahassee, FL 32399-5250
Fax: 1-850-617-6504

Q. What is CONNECT?

CONNECT is Florida’s Reemployment Assistance claims system. CONNECT offers access to file, manage, and review your claim details 24/7.

Q. Help, I received a technical error. What do I do?
Listed below are some common issues with CONNECT. You can try -
  • Clearing your cache or browser history. You can do this in your web browser settings.
  • CONNECT is not compatible with mobile devices. So try logging in through a desktop.
  • CONNECT works best with Internet Explorer, but also works in other internet browsers.
If you continue to receive technical errors after making these adjustments, please contact the department at 1-833-352-7759.
Q. Will I be eligible for unemployment insurance while working part-time and how will it affect my claim/benefits?

If your part-time earnings are more than $58, it will be deducted from your weekly benefit amount. If your gross earnings in a week are more than your weekly benefit amount, no benefits will be paid to you for that week. You do not lose the benefits - the benefits are just not paid for that week. The benefits remain as available credits. You must also continue seeking full-time employment unless all of your work during the base period of your claim was part-time work.

Q. What am I expected to do once I complete the application process?
After completing your application process, you are required to complete the following tasks:
  • You must register for work through the Employ Florida website without fail.
  • You should make sure to review your Monetary Determination.
  • Do not forget to maintain a record of your weekly job contacts and request benefits biweekly.
  • You must also review your Home page in CONNECT to complete any open fact-finding and review any important messages on your account.
Q. Can my claim be backdated to when I became unemployed?

In the state of Florida, the Unemployment Compensation Law mandates that the effective date of your claim must be the Sunday prior to the date you file your claim.

Q. What documents do I need to establish a valid work search contact?
In order to establish a valid work search contact, you need to submit the following documents:
  • Date of Contacting the prospective employer
  • How did you contact the prospective employer? (In person, Online, Fax, Phone, etc.)
  • Contact details of the employer, such as the name of the business, the name of the employer, telephone number, address, website URL and an e-mail ID.
  • Results of your search
  • Type of work sought
Q. How many work search contacts do I need to provide to the department per benefit week?

You are required to provide five work search contacts for every benefit week.

Questions & Answers

  1. is there an actual number i can call to speak to someone?? i applied but not sure if i did it right beings ive never filed before

      1. I ok I can sign in to my Deo account but when a code needs to be sent to phone number the number is incorrect how can I change it. Nobody can help tried everything i can been trying for a month

        1. i’m having the same problem with the wrong phone number, i even went through the steps of changing my phone number through the automated system twice but it never registered in the system. I spoke with some at the career center and they informed me that there’s nothing they can do on their end. I really need my 1099 to file taxes and i never received anything, is there an email address specific to this matter?

        2. Shirley,

          Have you tried resetting your phone number on the website? Email address can be found in the “Contact Us” section.

  2. I need urgent help. My benefits expired om 9/4/21 but I still have funds and I dont have a job. Can you please help me reopen my case? I can’t claim weeks. How do I do this? I need to get benefits so I can support my family. I’ve tried to call the 800 number and I always get hung up on. Please help me. Why can’t I get myself my extension.

    1. Paola,

      Please note this is a private forum. You may want to login to your account online and check for options to reopen the claim. Else, please call the Claims helpline.

  3. I have been traveling looking for work and my drivers license has been stolen the new log in ID system requires several documents that I cannot provide as they are in storage. I am currently in Missouri and cannot get to an unemployment office in Florida. The help line 800-681-8102 hangs up after telling me that you are too busy to help me. I believe Governor DeSantis would like to know that the system has holes. I have a account ID: 6281020. I will not be in Florida for three months and the new ID system will not allow me to provide my application info for work and apply for weeks that I have available.

    1. JM,

      It generally takes 7-10 business days to make a determination. Considering the pandemic and pendency, there might be a delay. Please chase at regular intervals.

  4. This is ridiculous I go to log into my account to fill out my request and I am locked out for the maximum number of failed attempts.



    1. Bryan,

      I can understand your situation. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website).


      1. It’s been 2 weeks and still haven’t heard anything from my last day to claim weeks was the 23rd of September. Now thanks to this new BS I’m sure I won’t be able to collect them. I did my job searches and everything and when I went to put them in all this shit pops up. I mean Florida unemployment get it together people need there money to pay rent and electric and gas. Some one please help us!!

        1. Michelle,

          If you’re fully vaccinated, please consider the option of visiting an office in the vicinity for quicker resolution.

  6. if you are on florida unemployment are you eligble to work part time to cover expenses not paid with the $275 a week the state gives you.

  7. I requested benefits for 2 weeks and only received $101 with no explanations as to why I wasn’t paid in full. I cannot reach anyone and nobody has replied to my emails. I have to wait 2 weeks to submit another request. I am relying on this ‘relief’ until my new job starts next month, but I can’t live on $50 a week. I’ve done my part and have been doing my part since being laid off…I have a kid. I need a little help.

    1. Lari,

      You should be able to see a breakup online. Have you tried logging to your account and checked?

        1. Jennifer,

          If you’re having difficulties reaching a rep over the phone, please consider the option of visiting an Unemployment Office if safe and feasible. You may need to take an appointment on the website.

  8. I have been trying to get benefits from April 2020 and now 15 months later I have a name a number to call. She spoke to me once and now that I have the documents she asked for she wont call me back even though I have called every day for more than 2 weeks. I am so disappointed in the lack of response. Even the regular number you cant through anymore just like in the beginning of the pandemic. Florida unemployment is so understaffed I am very disappointed in the governor to allow this department to run in such a lack luster way. I have to keep trying because I was out of work for 11 weeks and I just had my car repossessed and all I need is to get the money owed to me shutting down the economy.

    1. Adriana,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  9. i had a stoke at work in feb applyed for unemployment in march not sure how long i was going to be out of work and still nothing its june im about to lose my place to live my payment is on hold now please help

    1. Paul,

      UI benefits are only offered to claimants who lose employment due to involuntary reasons. Please check your status online. They must have made a determination by now.

  10. Applied for unemployment benefits back in September 2020. Claim still says pending. How can I get an update to see if my claim is being processed?

    1. you will need to open id,me to make the processing well I can help you if you don’t mind,,because I received my payment yesterday $1,200

  11. I’ve been waiting for an adjudication determination for 12 weeks. I’ve called the Reemployment Assistance hotline several times, and the recorded message always says there is high call volume, no callback option is available, and then the call is disconnected. The “virtual chat” option to speak to an agent is no longer available on (DEO website). No one responds to a direct message on Twitter. I feel like all of my options are exhausted. The normal turnaround for an adjudication determination is six weeks. I have had no replies or correspondence to the documents I’ve provided over these 12 weeks. Going this long without benefit payments is beginning to feel inhumane, especially since there seems to be no way to speak with a human anymore to clear up this issue on my claim. What can I do to get my issue resolved at this point?

    1. I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the adjudicator/check your status online at regular intervals until payments normalize.

      1. hey I filled a claim and I got a letter saying its locked for fraud protection . I’m supposed to call and give more info but every time I try ,the phone hangs up automatically.what do I do?

        1. Tony,

          The Unemployment Office might be inundated with pending cases. Please visit the website for additional phone numbers. You can also consider writing an email to them.

  12. Claim number Claim

    Michelle Battle nothing has been received in response to status update.

    1. Michelle,

      Please note this is a private website and we do not have access to your claim. Please follow up with the Unemployment Office via phone/website (highly recommended).

  13. I am 59 years old. I am having a hip replacement in 2 weeks and won’t be able to go on job interviews for 6-8 weeks. How do I report that when the job search expectation requirements start May 29

  14. Question
    I work for a university of Florida, and we were ask to take 10 days furlough but not all at once dates are from Nov 2020 until Jun of 2022, do I qualify for unemployment?

    1. Bernabe,

      I am not completely how it works in such as situation. Please reach out to the Unemployment Office.

  15. I did the same mistake and you will be able to make the change after they process the application. i now im texting so late on iotr so its why i told you to do it that way but you could off fixed it by logging back in and making you changes, now my problem is that in self employed and they wouldnt accepted but they did accept my other job but afterwards i appealed it and they now accepted and they havent payed me for any off the money starting from March till the middle off June

  16. If I begin work as an independent contractor, working on commission only. Can I still claim any portion of unemployment?

  17. I retired from the Florida SUS system in December 2008. I returned as a rehire in August of 2009. My position (USPS staff) was recently terminated, along with other staff positions in the college due to Covid budget cuts.
    I have been receiving pension benefits from my prior career in the SUS system. Am I eligible to receive unemployment benefits for the the recent job loss?

    1. Angelika,

      You should be able to claim. Please make sure to notify them about the pension earnings as well.

  18. i cant get past video call to verify who i am already uploaded ids, etc now it tells me to have video call to verify before i can apply. anyone else have to go through this?

  19. Hello, I made a mistake when I filed one week, the page on my computer was wrong and I accidentally pressed no which brought up to a site that I never filled out before, which left my claim as a pending. I am trying to fix it by the website doesn’t allow me to I have called several times and I have not able to speak to a live person. What can I do to fix the error. Thanks Elisa

  20. I was out of work on april 4th and back to work on the second week of may . I filed a written form and after not receiving any info from Fla. UI , i filed on line again . They do not have me down for the correct weeks , and I have received only one check , when I call , no one ever speaks with me and when I leave my number for a call back , I never get one . someone please call me back , I hav five weeks of unemployment checks due to me. please call or email me . Thank you 561-339-9981

    1. Gary,

      Please note this is a private forum and we do not have access to your claim file. You can call the office directly and chase for an update.

  21. i got my first payment on my way to go card i claimed my next 2 weeks and it says paid but it not in my card yet

    1. Deborah,

      There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  22. How do you find out about the $600 payments? I have been off for two months now and I’ve received $1,200 only

      1. How do I find out if I’m eligible for unemployment? I was fired. With no reason later sent a text.

        1. Kristina,

          If you become unemployed due to no fault of yours (involuntarily), you should be eligible to claim. Please use the calculator available on this website.

  23. I was issued a payment of $826 on a way2go card on May 16 but then it was removed from the next day . I now receive benefits via direct deposit but never received the $826 payment amount. On my account when I log on it says a payment was issued but I never did get it. What can I do? I have called the number and emailed but have heard nothing. I am stuck.

    1. Lynda,

      Please be patient and wait for a response. There will be an intermittent delay owing to the number of pending applications.

  24. I’m trying to get a fax number to send documentation supporting my claim of being disable.

  25. Question:
    What about people that are collecting unemployment and $600 a week that are NOT out of work because of the covid and can work but choose not to because they are making 3 times what they were making when they worked. What happens in these scenarios? Curious… no incentive there to work…

  26. Hello!.This is Marie rejouis I have a application..and I have not recive anything or a letter from unemployment!.So….. I need help reciving my money because I have been lay off for 1 month.

    1. Marie,

      There will an intermittent delay owing to the number of applications. Please be patient and make sure to check the status regularly.

      1. I’ve had a claim in since April 11…is there a specific way to check status? I’ve received no emails and when I call they tell me they can’t help me
        Appreciate any direction you can give

        1. Tom,

          You should be able to track the status online by logging in with user name/password.

  27. I filed a claim on 03/29/2020. My claim has been under review since that time. Can someone please review my claim. My claim number is 6043944.
    I have been trying to call for weeks but I get the same recording that all agents are busy. My phone number is 904-707-2270.

    1. Melanie,

      I can understand your situation. Please wait for an update from the office. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.

      1. Where in the connect site do I stop getting unemployment money? I just started working.

  28. Hello, I need someone to call me back. I was laid of due to COVID 19 and I am not sure where I stand. The website is down no matter what time I login, or I am kicked out! Can’t reach anyone by phone. I received a payment of $247 last week, but I was told it should be more. I am unable to request benefits for the next week and it says this expires on 4/23!! It’s 4/20 and I have been trying all morning! What do I do now? I need to know if there is any further info available. Also, prior to Covid, I had filed because I was laid off due to cutbacks from a company. The benefit of $247 I believe is from that week. I landed a job, but then Covid happened. I just need help. I am fine with e-mail.

  29. When I applied I put that I would start working again on 4/20/2020, but the company confirmed that the date to start again changed for 5/04/2020. How can I change this date?

  30. Application for unemployment benefits was initiated two weeks ago over the phone. Where can someone check the status of his/her application ? The phones are down and the application has been in a limbo for quite some time, not knowing whether it has been approved or not.

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