Florida Unemployment Benefits
The Unemployment Insurance provided in Florida is intended to provide monetary assistance to those who lose their jobs for no fault of their own. It is also designed in such a way that it helps the applicants find other career opportunities at the earliest.
You need to know about the eligibility criteria, the application process, contact information, and other related information to successfully file for unemployment benefits.
Eligibility To Apply For UI Benefits In Florida
To receive a weekly benefit amount in Florida, the applicant must meet some specific eligibility criteria. The criteria to be eligible includes monetary aspects, previous job-separation criteria, and various others throughout the benefit period.
Monetary Eligibility
Applicants must meet the criteria set for monetary requirements to be eligible to receive monetary benefits. The monetary requirements are based on the wages earned by the applicants in the base period. The base period earnings of the applicant are not only set as the eligibility criteria, but it also helps in determining the monetary benefit amount once the applicant becomes eligible.
In Florida, to determine the benefit amount of the applicants, wages earned in the first four of the last five calendar quarters are considered. The quarters considered for monetary benefits are also known as the base year.
In the base year, the applicants must meet the following conditions to gain eligibility for monetary benefits:
- Applicants must have earned a minimum of $3400 gross wages
- The applicant must have a minimum of two-quarters of covered wages
- The total gross wage in the base year must be more than 1.5 higher than the quarter with the highest wages
If the applicants tick all the boxes above, they may be eligible for the weekly monetary benefits. If approved, an applicant may receive a maximum of $275 as a weekly benefit, based on the applicant’s wages earned in the base period.
Applicants will be allowed to draw benefits for not more than 12 weeks, and the maximum benefit amount earned will not exceed $3,300. These figures are the maximum limit that one can earn in the state of Florida. One may find out about the monetary benefit amount that the applicant is eligible to obtain by using the following method:
Weekly Benefit Amount (WBA): In Florida, WBA is calculated by taking the wages from the highest-earning quarter, and dividing it by 26, or the weekly amount $275, whichever is less. For instance, if you earned $5,000 in your top quarter, your WBA will be $6,500/26, or $250. If you made $7,800 in your top quarter, your WBA will not be (7,800/26) $300, as $300 is less than the maximum limit of $275, in which case, you shall receive $275.
Maximum Benefit Amount (MBA):MBA of an applicant is calculated by taking the total base wages of the applicant and dividing it by 4, or the yearly maximum limit of $3,300, whichever is less. For instance, if the total wages of an applicant is $10,000, his/her WBA will be (10,000/4) $2,500. However, if the applicant’s total wages are $14,000, his/her WBA will not be (14,000/4) $3,500, but it will be $3,300, as the maximum limit.
Find out more about eligibility requirements
Job Separation
Monetary eligibility will not guarantee weekly benefits for the applicants. Once they prove their monetary eligibility, they must establish the reason for separating from their previous establishment.
The applicant must have left the previous organization for no fault of his/hers whatsoever. If an applicant quits from his last organization for any of the below-mentioned reasons, they will not qualify for the benefits:
- Applicant quit the job due to the lack of job satisfaction
- The applicant failed to show up to work without prior notice
- The applicant has not made any reasonable effort to improve his performance
- The applicant got fired for being under the influence of alcohol or drugs on the work premises
- No reasonable effort is taken by the applicant to solve ongoing issues
- The applicant was caught stealing or damaging company property
- The applicant was not involved in any form of criminal activity in his previous activity
- The applicant got fired for acting against the organization’s interests
- A serious, life-altering injury sustained by the applicant
The concerned department will connect with the applicants and their previous employers to register the reason for separation. If it is established that the applicant was let go of the previous organization for no fault of his/hers, he/she will become eligible for benefits.
Eligibility requirements – overview
Maintaining Eligibility
The purpose of Unemployment Insurance in Florida is to support citizens monetarily when they lose a job until they find another one. It is, thus, important that the claimants keep up the pursuit of a job during the benefit period, or they may lose the eligibility to claim benefits.
To maintain eligibility during the benefit period, the applicants must adhere to the following points:
- The applicant must be ready to take up any jobs and must be on an active look-out for one
- The applicant must be disabled, as the state of Florida provides separate programs for the disabled
- To display that you are looking for a job, you must contact at least 5 prospective employers every week to show that you are actively pursuing a job
- For those coming from counties with a population of less than 75,000, they must visit at least three prospective employers weekly
- If the applicant fails to meet the required number of prospective employers in any given week, he must meet a representative from his local CareerSource Florida to access reemployment services
- Earnings must be reported every week, even if the applicant has not been paid in the given week
Find out on job search requirements
How To Apply For UI Benefits In Florida?
Applicants will need the following documents to apply for unemployment benefits in Florida:
Once the applicant obtains the required documents, you may then proceed to file for unemployment benefits in Florida. In the state of Florida, all claims for unemployment benefits must be made through the online application process.
Online
Applicants must log on to the CONNECT portal – https://connect.myflorida.com and fill in the necessary data to complete the filing process.
Filing the claim through the online portal is mandatory in the state of Florida unless they are exempted by law for the following reasons:
- The applicant is illiterate or does know the required languages to log in to the CONNECT portal
- The applicant is not a resident of Florida
- The applicant is on a temporary layoff, of not more than 8 weeks from the date he/she last worked for an employer
- The applicant is participating in the approved Short-term Compensation Plan (STC)
- The applicant is physically, mentally, or visually impaired to use a computer
- The applicant is legally not allowed to use a computer
Telephone
Filing claims through telephone are only made possible for those who are exempted from filing claims online. Such individuals may dial Florida unemployment number 1-800-681-8102 to get assistance for filing claims for monetary benefits.
Note -If the applicant faces trouble using Florida UI CONNECT. He is advised to visit his nearest unemployment office and report the issue or call the Florida unemployment customer service.
How To File Weekly Claims
After applying for benefits, the applicants must log in to the CONNECT portal on a bi-weekly basis to request benefit payment. Those who have been granted an exemption from the online application may dial 1-800-681-8102 to find out more about the weekly claiming procedure.
Learn how to claim weekly benefits
UI Benefits Amount
The UI benefit amount depends on the applicant’s wages in the base period. One can use the Florida unemployment calculator to determine the approximate UI weekly benefits amount that the applicant can receive.
Benefits Calculator
Use the calculator to find out how much weekly benefits you may approximately earn in the state of Florida.
Know more about the Benefits Calculator
Things To Know After Filing An Application
Once the application for benefits is filed, the claimants need to make sure that they receive the monetary benefits uninterruptedly. The immediate actions that need to be taken by the claimants after filing for benefits are:
- All claimants must register for work on the Employ Florida website
- It is recommended to review the monetary determination. If there are any issues in the determination, claimants can appeal against the decision
- Claimants are advised to constantly review CONNECT home page to complete any open fact-finding and respond to important messages
- Overpayments And Frauds
- If the claimants receive benefits more than the amount that was supposed, either knowingly or unknowingly will lead to an overpayment of benefits. Intentionally receiving a benefit amount that does not belong to the claimant will be seen as a fraud
Non-fraud Overpayment
Overpayments in Florida are the occurrence of any oversight, miscalculation, or misunderstanding of benefit amount calculation. Situations such as technical errors, RAAC orders, or court decisions leading to redistribution may also lead to non-fraud overpayment.
When such scenarios of overpayments occur, the concerned department will send a notice to the claimants, mandating them to pay back the excessive amount. Post receiving the notice, the claimant must make arrangements to pay back the stipulated amount. Refer to the points below to know more on the information relating to repayment:
- Repayment can be done via money or check, with an attached payment coupon
- Repayment can also be done on the CONNECT website
- Claimants can pay the entire amount in a lump sum or can choose to pay in installments
- The claimants must pay a minimum of 10% of the total original balance monthly
Fraud Overpayment
In Florida, any false statements made by the claimant or concealing necessary facts will be considered fraud. Some of the examples of fraud in Florida are:
- Not reporting wages that were earned over the week intentionally
- Under-reporting the wages earned
- Lying or misrepresenting the facts on the reason for job separation
- Forging documents to prove eligibility for benefits
If a claimant is found guilty of committing fraud, he/she will be subject to the following penalties:
- The claimant will have to repay the entire excess amount received with a 15% penalty
- Will not be eligible for unemployment benefits either on a week-by-week basis or for an entire year
- May also be referred to the state attorney and be prosecuted in the court
- In the state of Florida, fraud is considered a third-degree felony, and the accused may face severe consequences
Benefits Extension
The state gives extended benefits only if the unemployment rate is too high. Visit the Department of Economic Opportunity to know more extended benefits.
Job Training Assistance
The State of Florida’s Department of Economic Opportunity and Reemployment Assistance Program provides Job Assistance Resources to claimants to help them find employment. The department not only assists in career planning and job planning but also helps veterans, seniors, and military spouses through various programs.
To provide job assistance, the department provides the following services:
- Employ Florida: Applicants get advice on resumes, job applications, and career options through a vast pool of online resources
- Green Jobs: The state of Florida promotes job search in green-sector jobs. It prioritizes job-opening renewable energy, energy efficiency, and conversation fields
- CareerSource Centers: These centers help the applicants in the job search
- People First: This program helps the applicants to search and apply for government positions
- Teach in Florida: This program provides additional resources to those who are interested in careers in Florida’s school system
I have been traveling looking for work and my drivers license has been stolen the new log in ID system requires several documents that I cannot provide as they are in storage. I am currently in Missouri and cannot get to an unemployment office in Florida. The help line 800-681-8102 hangs up after telling me that you are too busy to help me. I believe Governor DeSantis would like to know that the system has holes. I have a account ID: 6281020. I will not be in Florida for three months and the new ID system will not allow me to provide my application info for work and apply for weeks that I have available.
Anthony,
Please see if you can email the docs to the office. Contact details will be available on the website.
I DID MY APPLICATION HOW DO I KNOW WHEN I AM SUPPOSE TO GET A EMAIL FOR IT. THANKS
JM,
It generally takes 7-10 business days to make a determination. Considering the pandemic and pendency, there might be a delay. Please chase at regular intervals.
This is ridiculous I go to log into my account to fill out my request and I am locked out for the maximum number of failed attempts.
I HAVENT EVEN TRIED TO LOG IN FOR 5 DAYS
THIS IS RIDICULOUS I APPLYED FOR UNEMPLOYMENT IN MARCH 3/14/21 TO BE EXACT AND EVERYTIME I CALL FOR HELP I GET HUNG UP ON AND IVE NEVER HAD ANYONE ANSWER AND EMAIL FOR ME
I HAVE NOT RECEIVED ONE PAYMENT YET EITHER FROM MY CLAIM AND THERES NO ACTION NEEDED TO BE TAKEN ON MY ACCOUNT
I HAD TROUBLE THE LAST TIME I TRIED TO FILL OUT MY WEEKLY REQUEST THE SYSTEM KEPT KICKING ME OUT BUT I WAS STILL ABLE TO DO IT EVENTUALLY EVEN THOUGH IT TOOK ME 4 HOURS TO DO IT
THIS MUST BE A JOKE HOW CAN THERE BE KNOW WAY TO CONTACT ANYONE FOR HELP WITH MY ACCOUNT OR AN UPDATE ON WHEN I WILL START TO RECIEVE PAYMENT
I WOULD REALLY APPRECIATE SOMEONE RESPONING TO THIS ALL I WANT IS HELP AND THE STATE OF FLORIDA CONTINUES TO REFUSE TO GIVE ME ANY.
Bryan,
I can understand your situation. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website).
I NEED HELP IVE BEEN LOCKED OUT AND CANT SEEM TO GET MY PIN REST. SOMEONE TORE TO ACCESS MY ACCOUNT AND I CANT SEEM TO TALK TO ANYONE FOR UNEMPLOYMENT AND I NEED TO CLAIM MY WEEKS
Have you tried calling the Unemployment Office for a PIN reset? The option should be available on the IVR.
if you are on florida unemployment are you eligble to work part time to cover expenses not paid with the $275 a week the state gives you.
I requested benefits for 2 weeks and only received $101 with no explanations as to why I wasn’t paid in full. I cannot reach anyone and nobody has replied to my emails. I have to wait 2 weeks to submit another request. I am relying on this ‘relief’ until my new job starts next month, but I can’t live on $50 a week. I’ve done my part and have been doing my part since being laid off…I have a kid. I need a little help.
Lari,
You should be able to see a breakup online. Have you tried logging to your account and checked?
I have been trying to get benefits from April 2020 and now 15 months later I have a name a number to call. She spoke to me once and now that I have the documents she asked for she wont call me back even though I have called every day for more than 2 weeks. I am so disappointed in the lack of response. Even the regular number you cant through anymore just like in the beginning of the pandemic. Florida unemployment is so understaffed I am very disappointed in the governor to allow this department to run in such a lack luster way. I have to keep trying because I was out of work for 11 weeks and I just had my car repossessed and all I need is to get the money owed to me shutting down the economy.
Adriana,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
i had a stoke at work in feb applyed for unemployment in march not sure how long i was going to be out of work and still nothing its june im about to lose my place to live my payment is on hold now please help
Paul,
UI benefits are only offered to claimants who lose employment due to involuntary reasons. Please check your status online. They must have made a determination by now.
Applied for unemployment benefits back in September 2020. Claim still says pending. How can I get an update to see if my claim is being processed?
Benjamin,
The best way to check will be online. You can log in with your credentials to track the status. Link below.
https://floridajobs.org/Reemployment-Assistance-Service-Center/reemployment-assistance/claimants/apply-for-benefits
you will need to open id,me to make the processing well I can help you if you don’t mind,,because I received my payment yesterday $1,200
I’ve been waiting for an adjudication determination for 12 weeks. I’ve called the Reemployment Assistance hotline several times, and the recorded message always says there is high call volume, no callback option is available, and then the call is disconnected. The “virtual chat” option to speak to an agent is no longer available on Floridajobs.org (DEO website). No one responds to a direct message on Twitter. I feel like all of my options are exhausted. The normal turnaround for an adjudication determination is six weeks. I have had no replies or correspondence to the documents I’ve provided over these 12 weeks. Going this long without benefit payments is beginning to feel inhumane, especially since there seems to be no way to speak with a human anymore to clear up this issue on my claim. What can I do to get my issue resolved at this point?
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the adjudicator/check your status online at regular intervals until payments normalize.
hey I filled a claim and I got a letter saying its locked for fraud protection . I’m supposed to call and give more info but every time I try ,the phone hangs up automatically.what do I do?
Tony,
The Unemployment Office might be inundated with pending cases. Please visit the website for additional phone numbers. You can also consider writing an email to them.
Claim number Claim
PENDING-SUBMITTED
Michelle Battle nothing has been received in response to status update.
Michelle,
Please note this is a private website and we do not have access to your claim. Please follow up with the Unemployment Office via phone/website (highly recommended).
I am 59 years old. I am having a hip replacement in 2 weeks and won’t be able to go on job interviews for 6-8 weeks. How do I report that when the job search expectation requirements start May 29
How can I find out if someone has filed a claim under my name, fraudulently?
If you suspect fraud, please report it immediately to the dedicated hotline. Here’s the link – https://floridajobs.org/Reemployment-Assistance-Service-Center/reemployment-assistance/claimants/fraud-and-identity-theft
Question
I work for a university of Florida, and we were ask to take 10 days furlough but not all at once dates are from Nov 2020 until Jun of 2022, do I qualify for unemployment?
Bernabe,
I am not completely how it works in such as situation. Please reach out to the Unemployment Office.
I did the same mistake and you will be able to make the change after they process the application. i now im texting so late on iotr so its why i told you to do it that way but you could off fixed it by logging back in and making you changes, now my problem is that in self employed and they wouldnt accepted but they did accept my other job but afterwards i appealed it and they now accepted and they havent payed me for any off the money starting from March till the middle off June
If I begin work as an independent contractor, working on commission only. Can I still claim any portion of unemployment?
Catherine,
I am not really sure how it works in your state. Please visit the website for answers.
I retired from the Florida SUS system in December 2008. I returned as a rehire in August of 2009. My position (USPS staff) was recently terminated, along with other staff positions in the college due to Covid budget cuts.
I have been receiving pension benefits from my prior career in the SUS system. Am I eligible to receive unemployment benefits for the the recent job loss?
Angelika,
You should be able to claim. Please make sure to notify them about the pension earnings as well.
i cant get past video call to verify who i am already uploaded ids, etc now it tells me to have video call to verify before i can apply. anyone else have to go through this?
Hello, I made a mistake when I filed one week, the page on my computer was wrong and I accidentally pressed no which brought up to a site that I never filled out before, which left my claim as a pending. I am trying to fix it by the website doesn’t allow me to I have called several times and I have not able to speak to a live person. What can I do to fix the error. Thanks Elisa
Elisa,
If it’s accepted, you may not be able to do much.
can you get UI benefit if you are getting SS benefits willing to work age 67
John,
You should be able to provide you continue looking for work.
I was out of work on april 4th and back to work on the second week of may . I filed a written form and after not receiving any info from Fla. UI , i filed on line again . They do not have me down for the correct weeks , and I have received only one check , when I call , no one ever speaks with me and when I leave my number for a call back , I never get one . someone please call me back , I hav five weeks of unemployment checks due to me. please call or email me . Thank you 561-339-9981
Gary,
Please note this is a private forum and we do not have access to your claim file. You can call the office directly and chase for an update.
i got my first payment on my way to go card i claimed my next 2 weeks and it says paid but it not in my card yet
Deborah,
There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
How do you find out about the $600 payments? I have been off for two months now and I’ve received $1,200 only
Dawn,
Please visit the Unemployment Office’s website for details.
How do I find out if I’m eligible for unemployment? I was fired. With no reason later sent a text.
Kristina,
If you become unemployed due to no fault of yours (involuntarily), you should be eligible to claim. Please use the calculator available on this website.
I was issued a payment of $826 on a way2go card on May 16 but then it was removed from the next day . I now receive benefits via direct deposit but never received the $826 payment amount. On my account when I log on it says a payment was issued but I never did get it. What can I do? I have called the number and emailed but have heard nothing. I am stuck.
Lynda,
Please be patient and wait for a response. There will be an intermittent delay owing to the number of pending applications.
I’m trying to get a fax number to send documentation supporting my claim of being disable.
Donna,
You can access the page below to find the relevant contact details.
https://floridajobs.org/Reemployment-Assistance-Service-Center/reemployment-assistance/general-information/contact-the-office
Question:
What about people that are collecting unemployment and $600 a week that are NOT out of work because of the covid and can work but choose not to because they are making 3 times what they were making when they worked. What happens in these scenarios? Curious… no incentive there to work…
Hello!.This is Marie rejouis I have a application..and I have not recive anything or a letter from unemployment!.So….. I need help reciving my money because I have been lay off for 1 month.
Marie,
There will an intermittent delay owing to the number of applications. Please be patient and make sure to check the status regularly.
I’ve had a claim in since April 11…is there a specific way to check status? I’ve received no emails and when I call they tell me they can’t help me
Appreciate any direction you can give
Tom,
You should be able to track the status online by logging in with user name/password.
I filed a claim on 03/29/2020. My claim has been under review since that time. Can someone please review my claim. My claim number is 6043944.
I have been trying to call for weeks but I get the same recording that all agents are busy. My phone number is 904-707-2270.
Melanie,
I can understand your situation. Please wait for an update from the office. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.
Where in the connect site do I stop getting unemployment money? I just started working.
Rosemarie,
You can stop making weekly claims and that should take care of it.
Hello, I need someone to call me back. I was laid of due to COVID 19 and I am not sure where I stand. The website is down no matter what time I login, or I am kicked out! Can’t reach anyone by phone. I received a payment of $247 last week, but I was told it should be more. I am unable to request benefits for the next week and it says this expires on 4/23!! It’s 4/20 and I have been trying all morning! What do I do now? I need to know if there is any further info available. Also, prior to Covid, I had filed because I was laid off due to cutbacks from a company. The benefit of $247 I believe is from that week. I landed a job, but then Covid happened. I just need help. I am fine with e-mail.
When I applied I put that I would start working again on 4/20/2020, but the company confirmed that the date to start again changed for 5/04/2020. How can I change this date?
Claudia,
Please login to your account online to check for relevant options.
Application for unemployment benefits was initiated two weeks ago over the phone. Where can someone check the status of his/her application ? The phones are down and the application has been in a limbo for quite some time, not knowing whether it has been approved or not.
Nelson,
You should be able to check the status online, on the department’s portal.
I need help with claim 5774809. I been trying to file my weekly claim and the site is not working. I have spent hours on your site and trying to call for days. I first filed on 03/22/20 I have not received any money or information. Please help, I have 2 babies.Do I need to start a new claim on your new website? I don’t want to get in trouble for created another claim.
Tara,
Please keep checking the status at regular intervals.
I AM ELIGIBLE FOR FOR FLORIDA REEMPLOYMENT BUT WHEN I CLAIM MY WEEKS IT SAID EXCESS REDUCTION, SINCE I AM ELIGIBLE DO I STILL QUALIFY FOR THE $600 RELIEF PROGRAM
We have an employee who moved to Florida beginning of this year but he works for the company in California. He is our Sales Manager. His pay was cut by 40% because of COVID-19. Which state will he file for unemployment – reduced hours – Florida or California? Thanks for your help.
Jojie,
Your employee should file from the state where you paid his unemployment taxes.
Please I’m trying contact you true a phone and never are available snse Abril 26 i need the help urgent
contant me by my phone 4073419839
Sueli Smith
Sueli,
Please note this is a private forum and we do not have access to your claim file. Please try checking your status online.