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Florida Unemployment Contact Information

Florida Unemployment Contact Information

Florida unemployment phone numbers

The Florida Department of Labor, formally called the Florida Agency for Workforce Innovation, is the organization you need to get in touch to make a labor complaint or file for jobless benefits. The State of Florida makes contacting the agency simple, and there are numerous ways to do so.

Contact the Florida Agency for Workforce Innovation by telephone by calling 1-833-FL-APPLY (1-833-352-7759). The phones at the Florida unemployment office answer from Monday through Friday from 7:30 AM until 6:30 PM EST. You will first be connected to the Interactive Voice Response system. Follow the menu choices to connect to the RA Hotline during normal hours. 

Be set for long waits as lots of people are trying to do the same thing that you are. Be serene and courteous to the person you get connected to and you will get a lot more help. The staffers on the other line are over-worked and are everything possible they can to assist all of the people that are contacting them.

When you call the Florida unemployment phone number, ensure that you have:

  • Social security number,
  • Dates of employment
  • Names and addresses of your employers,
  • Gross earnings, and your
  • Driver’s license number

You will also need a pen and paper to write down your claim number and any other relevant details.

More Florida Unemployment Phone Numbers:

Florida Appeals Commission: Call 850-487-2685. Learn more about how to file an appeal in Florida.

Florida Appeals Clerks Office: 833-352-7759

Agency Assist – Call 1-833-FL-APPLY (1-833-352-7759). Contact Agency Assist if you are unable to file an online claim because of a language barrier, disability, computer illiteracy, or if you were court ordered to avoid the internet.

RA Fraud Hotline – To report Florida unemployment fraud, call 1-833-FL-APPLY (1-833-352-7759). You can also report fraud online.

About Reemployment Assistance: Interactive Voice Response

Call 1-833-FL-APPLY (1-833-352-7759) to access a variety of unemployment information.

RA Interactive Voice Response (IVR)

  • Access information 24/7
  • Update  your CONNECT PIN
  • Receive important program messages
  • Receive detailed information about your claim, such as payment status, determinations and appeals
  • Update payment method and tax withholding options

RA Hotline:

  • Monday through Friday from 7:30 AM until 6:30 PM (EST)
  • Find information about filing a claim
  • Obtain detailed information about your account
  • Talk to a live person

Proactive notifications are also available:

The Florida Reemployment Assistance Program provides proactive notifications to provide claimants with important information about their claims.

  • Get updates by voice call, text (SMS) or email
  • Notifications will include reminders, requests for information, notice of payment, and more

Florida CareerSource Job Centers

If you are a resident or worker in the state of Florida and are jobless or partially unemployed, you may be able to collect unemployment compensation (UC) benefits. Visiting a Florida office of unemployment is one of the steps of determining whether you would be eligible for benefits and for how long.

If you do not have internet access to file an unemployment claim, public computers are available at your local One-Stop Career Center.

wdt_IDNameLocationPhoneCenter Hours
1CareerSource Gulf Coast1 Bay Avenue
Apalachicola, FL 32320
850-653-49818:00am-4:30pm Monday -Friday
2CareerSource Heartland2160 Northeast Roan Avenue
Arcadia, FL 34266
863-993-10088-5 Mon-Fri
3CareerSource Palm Beach County1085 South Main Street
Belle Glade, FL 33430-7106
561-829-20408-5 Mon-Thur and Fri 9-5
4CareerSource Chipola17336 Main Street North
Blountstown, FL 32424
850-674-5088Mon-Thu 8-5 F 8-12
5CareerSource Pasco Hernando16228 Spring Hill Drive
Brooksville, FL 34604
352-251-71668-5:00 Mon-Fri
6CareerSource Escarosa7995 North Century Boulevard
Century, FL 32535
850-256-6259Mon-Thurs; 8am-4pm
7CareerSource Citrus Levy Marion2175 NW 11th Drive
Chiefland, FL 32626
352-493-68139-4 Mon-Fri
8CareerSource Chipola757 Hoyt Street
Chipley, FL 32428
850-845-07337:30am-5:30pm Mon-Thur
9CareerSource Pinellas13805 58th Street North
Suite 1-401
Clearwater, FL 33760
727-524-4344Mon-Fri 8-5
10CareerSource Pinellas2312 Gulf-to-Bay Boulevard
Clearwater, FL 33765
727-524-4344Monday-Friday 8-5
11CareerSource Southwest Florida215 B South Francisco Street
Clewiston, FL 33440
863-983-61388-5 Monday-Friday
12CareerSource Broward4941 Coconut Creek Parkway
Coconut Creek, FL 33063
954-969-35418-5 Mon-Fri
13Careersource South FloridaOpen Arms Community Center Corp
5556 SW 8th Street
Coral Gables, FL 33144
305-263-32598-5 M-F
14CareerSource Capital Region3278 Crawfordville Highway, Suite G
Crawfordville, FL 32327
850-926-09808:30-4:30 Monday-Thursday 8:30-1:00 Friday
15CareerSource Pasco Hernando15000 Citrus Country Drive
Suite 303
Dade City, FL 33523
352-251-71668-5 Mon-Fri
16CareerSource Flagler Volusia359 Bill France Boulevard
Daytona Beach, FL 32114
386-323-70018-4 Mon-Fri
17CareerSource Okaloosa WaltonEmerald Coast Technical College
761 North 20th Street
Defuniak Springs, FL 32433
850-520-59908:00-12:00 and 12:00-4:00 Appointment Only
18CareerSource Northeast Florida1845 Town Center Boulevard
Suite 150
Fleming Island, FL 32003
904-356-56278-5 Mon-Fri(8:30-4:30 Open to Public)
19CareerSource South FloridaCentro Campesino Farmworker Center, Inc.
35801 SW 186th Avenue
Florida City, FL 33034
305-245-77388-5 M-F
20CareerSource Southwest Florida6800 Shoppes at Plantation Drive
Suite 170
Fort Myers, FL 33912
239-931-82008-5 Mon-Fri
21CareerSource Research Coast2102 Avenue Q, Room 16
Fort Pierce, FL 34950
866-482-44738-5 Mon, Tues, Wed and Fri; Thurs 9-5;Sat 9-1
22CareerSource Okaloosa Walton409 N.E. Racetrack Road
Ft. Walton Beach, FL 32547-2503
850-833-75878-4 Mon-Fri
23CareerSource North Central Florida1112 North Main Street
Gainesville, FL 32601
352-955-22458:00-5:00 Mon-Wed and Fri Thur.- 10:00-5:00
24CareerSource South Florida240 East 1st Avenue, Suite 222
Hialeah, FL 33010
305-883-80708-5 Mon-Fri
25CareerSource Broward7550 Davie Road Extension
Hollywood, FL 33024
954-967-10108-5 Mon-Fri
26CareerSource South Florida28951 South Dixie Highway
Homestead, FL 33033
305-242-53738-5 M-F
27CareerSource South FloridaMiami Dade Public Library, 700 North Homestead Blvd
Homestead, FL 33030
28CareerSource Southwest Florida750 South 5th Street
Immokalee, FL 34142
239-658-33008-5 Mon-Fri
29CareerSource Northeast Florida5000 Norwood Avenue
Suite 2
Jacksonville, FL 32208
904-356-5627Mon-Fri 8-5(8:30-4:30 Open to Public)
30CareerSource Northeast Florida11160 Beach Blvd
Suite 111
Jacksonville, FL 32246
904-356-56278-5 Mon-Fri(8:30-4:30 Open to Public)
31CareerSource South Florida The College of the Florida Keys Center temporarily closed106040 Overseas Highway
2nd Floor - Room 225
Key Largo, FL 33037
305-853-35408-5 Mon-Fri
32CareerSource South Florida1111 12th Street
Suite 307 and 308
Key West, FL 33040
305-292-67628-5 Mon - Fri
33CareerSource Central FloridaValencia College Campus
1800 Denn John Lane, CIT Building, Suite 300
Kissimmee, FL 34744
407-705-1555Closed to the Public
34CareerSource Southwest Florida921 Anvil Way
Labelle, FL 33935
863-675-14128-5 M-F
35CareerSource Florida Crown1389 U.S. Highway 90 West
Suite 170
Lake City, FL 32055
386-755-9026Monday- Thursday 8:00-6:00 and Friday 8:00-5:00
36CareerSource Polk309 North Ingraham Avenue
Lakeland, FL 33801
37CareerSource Citrus Levy Marion683 South Adolph Point
Lecanto, FL 34461
352-249-32789-4 Mon-Fri
38CareerSource Central FloridaLake Sumter College Foundation Building
9909 US Hwy 441, Bld M29
Leesburg, FL 34788-8751
352-360-6280Closed to the public
39CareerSource North Florida1393 Ohio Avenue North
Live Oak, FL 32064
850-973-96758-5 Monday-Thursday (closed 12:30-1 for lunch) Friday 8-12
40CareerSource Northeast Florida1184 South 6th Street
Macclenny, FL 32063
904-356-56278-5 Mon-Fri(8:30-4:30 Open to Public)
41CareerSource North Florida705 East Base Street
Madison, FL 32340
850-973-96757:30-5:30 Monday-Thursday; Friday 8-4
42CareerSource Chipola4636 Highway 90 East, Suite E
Marianna, FL 32446
850-633-44198am-5pm Mon-Thur; Fri-8am-12pm
43CareerSource South Florida18901 South West 106th Avenue, Suite 218
Miami, FL 33157
305-252-4440M-F 8-5
44CareerSource South FloridaKendale Lakes Branch Library
15205 S.W. 88th Street
Miami, FL 33196
305-388-03268-5 Mon-Fri
45CareerSource South FloridaFlorida Education Institute, Inc
5818 SW 8th Street
Miami, FL 33144
305-263-99908-5 M-F
46Careersource South FloridaUnited Way Center for Financial Stability
11500 NW 12th Avenue
Miami, FL 33168
305-688-35518-5 M-F
47CareerSource South FloridaMiami Dade Public Library, 9445 Coral Way
Miami, FL 33165
48CareerSource South FloridaMiami Dade Public Library 1398 SW 1st Street
Miami, FL 33135
49CareerSource South Florida8485 Bird Road
2nd Floor
Miami, FL 33155
305-228-23008-5 Mon-Fri
50CareerSource South Florida5040 NW 7th Street,
Suite 200
Miami, FL 33126
305-442-69008-5:00 M-F
51CareerSource South FloridaTrinity Church
17801 Northwest 2nd Avenue
Miami, FL 33169
305-749-0190M-F, 8-5
52CareerSource South FloridaAdults Mankind Organization, Inc
1619 SW 107th Avenue
Miami, FL 33165
305-551-00908-5 M-F
53CareerSource South Florida1603 NW 7th Ave.
Miami, FL 33136
305-341-01508-5 M-F
54CareerSource South Florida7900 NW 27th Ave, Suite 200
Miami, FL 33147
305-693-20608-5 Mon-Fri
55CareerSource South Florida Camillus House Center1603 NW 7th Avenue
Miami, FL 33136
56CareerSource South Florida YWCA Career Development Center351 NW 5th Street
Miami, FL 33128
57CareerSource South FloridaMiami Dade Public Library, 227 22nd Street
Miami Beach, FL 33139
58CareerSource South FloridaCareerSource South Florida St. Thomas University DC
St. Thomas University,
Miami Gardens, FL 33054
305-474-68008-5 M-F
59CareerSource South Florida4888 NW 183rd Street
Suite 201-206
Miami Gardens, FL 33055
305-620-80128-5 Mon-Fri
60CareerSource South Florida FMU Career Development Center15800 NW 42nd Ave
Miami Gardens, FL 33150
61CareerSource South Florida FMU Career Development Center15800 NW 42nd Ave
Miami Gardens, FL 33150
305-929-1540Monday - Friday 8 am-5 pm
62CareerSource South Florida-Business Center2455 Nw 183rd Street
Miami Dade Public Library
Miami Gardens, FL 33056
305-625-6424Call - Hours May Vary
63CareerSource Escarosa5723 Highway 90
Milton, FL 32583
850-983-53257:30-430 Mon-Fri
64CareerSource Southwest Florida Center temporarily closed3050 Horseshoe Drive North, Building A, Suite 110
Naples, FL 34104
239-436-43018-5 Mon-Fri
65CareerSource Pasco Hernando4440 Grand Boulevard
Trouble Creek Square
New Port Richey, FL 34652
352-251-71668-5 Mon-Fri
66CareerSource South FloridaHaitian Neighborhood Center Sant La, Inc
13390 West Dixie Highway
North Miami, FL 33161
305-573-48719-6 Mon -Thur / 9-2 Fri
67CareerSource South Florida801 NE 167 Street
North Miami Beach, FL 33162
305-654-71758-5 Mon-Fri
68CareerSource Suncoast14879 Tamiami Trail
North Port, FL 34287
941-358-42009:00 AM - 4:00 PM
69CareerSource Broward2610 West Oakland Park Boulevard
Oakland Park, FL 33311-1347
70CareerSource Citrus Levy Marion2703 NE 14th Street
Ocala, FL 34470
352-840-57009:00-4:00 Monday- Friday
71CareerSource Central Florida9401 West Colonial Drive
Suite 403 West Oak Mall
Ococee, FL 34761
407-708-1222Monday - Friday 8:00am - 5:00pm
72Career Source Central Florida9401 West Colonial Drive, Suite 403
West Oaks Mall
Ocoee, FL 34761
407-531-1223Mon-Thurs 8-5; Fri. 9-5
73CareerSource Heartland207 SW Park Street
Okeechobee, FL 34972-4160
863-610-6000M-F 8-5 (Closed 12:30 - 1:30 Lunch)
74CareerSource Florida Crown25811 SE Highway 19
Old Town, FL 32680
352-542-0330Monday- Thursday 8:00-6:00 and Friday 8:00-12:00
75CareerSource Flagler VolusiaOrange City Market Plaza
846 Saxon Boulevard
Orange City, FL 32763
386-561-95508-4 Mon-Friday
76CareerSource Central Florida5784 Semoran Boulevard
Orlando, FL 32822
407-531-1227Monday-Thursday 8-5 and Friday 9-5
77CareerSource Northeast FloridaPalatka Mall
400 North State Road 19, Suite 53
Palatka, FL 32177
386-530-70898-5 Mon-Fri(8:30-4:30 Open to Public)
78CareerSource BrevardCountry Club Plaza 5275 Babcock Street Northeast
Suite 8B
Palm Bay, FL 32905
321-504-7600Mon-Thur 9:00-6:00 and Friday 8:00-5:00
79CareerSource Flagler Volusia20 Airport Road, Suite E
Palm Coast, FL 32164
386-586-51698-4 Mon-Fri
80CareerSource Suncoast600 8th Ave. West
Suite 100
Palmetto, FL 34221
941-358-4200Mon-Thursday 8:00-5:00 Friday- by Appointment only
81CareerSource Gulf Coast625 Highway 231
Mariner Plaza
Panama City, FL 32405
850-872-43408-4:30 CST Mon-Fri
82CareerSource Escarosa6913 North 9th Avenue
Pensacola, FL 32504
850-607-87007:30-4:30 Mon-Fri
83CareerSource Tampa Bay307 North Michigan Ave
Plant City, FL 33563
813-930-7400Mon-Fri 8-5, Closed 12 PM-1 PM daily
84CareerSource Southwest Florida3745 Tamiami Trail
Port Charlotte, FL 33952
941-235-59008-5 Mon-Fri
85CareerSource Capital Region1140 W. Clark Street
Quincy, FL 32351
850-875-40408:30-4:30 Monday-Friday and 8:30-1:00 Friday
86CareerSource Brevard295 Barnes Boulevard
Rockledge, FL 32955-5325
321-504-7600Monday-Thursday 9:00-6:00 and Friday 8:00-5:00
87CareerSource Tampa Bay201 14th Avenue SE
Ruskin, FL 33570
813-419-53008-5 M-F, Closed 12-1
88CareerSource Central Florida1209 West Airport Boulevard
Sanford, FL 32773
407-531-1222Mon-Thurs 8-5; Fri-9-5
89CareerSource Suncoast3660 N. Washington Blvd.
Sarasota, FL 34234
941-358-42008:30-5:00 Mon-Fri
90CareerSource Heartland5901 US Highway 27 South
Suite 1
Sebring, FL 33870-2117
863-385-36728-5 Mon-Fri
91CareerSource Northeast Florida525 State Road 16
Suite 109
St. Augustine, FL 32084-3840
904-356-56278-5 Mon-Fri
92CareerSource PinellasLealman Exchange
5175 45th Street North
St. Petersburg, FL 33174
727-524-43448-5 Mon-Fri/ Closed daily from 12 PM-1 PM
93CareerSource Pinellas3420 8th Avenue South
St. Petersburg, FL 33711
727-524-4344M-F 8am-5pm
94CareerSource North Central Florida101 East Call Street
Starke, FL 32091
904-964-80928-5 M-F
95CareerSource Research Coast710 Southeast Central Parkway
Stuart, FL 34994
866-482-44738-5 Mon, Tues, Wed and Fri; Thurs 9-5
96CareerSource Central FloridaSumter Career and Adult Education
Lake Sumter State College-1425 CS 526A, Room 3103
Sumterville, FL 33585
352-360-6280M-F 7am-7pm
97CareerSource Capital Region2601 Blair Stone Road
Building C, Suite 200
Tallahassee, FL 32301
850-922-00238:30-4:30 Monday-Friday and 8:30-1:00 Friday
98CareerSource Tampa Bay6302 East Martin Luther King Blvd
Suite 120
Tampa, FL 33619
813-930-7832M-F 8-5
99CareerSource Tampa Bay9350 Bay Plaza Boulevard, Suite 121
Tampa, FL 33619
813-930-783210-2 Mon-Fri
100CareerSource Tampa Bay9215 North Florida Ave.
Suite 101
Tampa, FL 33613
813-930-74008-25Mon-Fri, Closed 12-1
101CareerSource PinellasSt. Petersburg College Campus
682 East Klosterman Road
Tarpon Springs, FL 34689
727-524-43448-5 Mon-Fri/ Closed daily from 12 PM-1 PM
102CareerSource Brevard3880 South Washington Avenue
Suite 214
Titusville, FL 32780
321-504-7600Mon-Thur 9:00-6:00 and Friday 8:00-5:00
103CareerSource Research Coast1880 82nd Avenue
Suite 101,102,103
Vero Beach, FL 32966
866-482-44738-5 Mon, Tues, Weds, Fri; Thurs 9-5
104CareerSource Heartland324 6th Avenue, North
Wauchula, FL 33873-2320
863-773-34748-5 Mon-Fri (Closed 12:30 - 1:30 Lunch)
105CareerSource Palm Beach County3400 Belvedere Road
West Palm Beach, FL 33406
561-340-10608-5 Mon-Thur and 9-5 on Fri
106CareerSource Polk500 E. Lake Howard Drive
Winter Haven, FL 33881-3135
863-508-1100Mon-Thur7:30-4:00, Fri 7:30-3:00
107CareerSource Northeast Florida96042 Lofton Square Court
Yulee, FL 32097
904-432-0009Mon-Fri-8-5(8:30-4:30 Open to Public)


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Vanessa Quinn

Tribal Affairs

  1. Does anyone know a phone number to call to get a new pin? Either they hang up or a require a pin. have tried to call for a month, no review of my claim for 3 months now and I can not get anyone on the phone!!

  2. Cannot get any help for filing my claim keeps pulling up old claim from 2011 cant get new info into system Local office said they have no one to help file claims but you can use their computers. Duh i have a computer need help. Hold time for help by phone is like 2 hours with no option to get a call back when someone is available. HELP ME PLEASE

    • Hi, Thomas – if you’re applying for UI benefits in Florida, it’s not surprising that you’re having a tough time connecting with someone. Florida is having a lot of trouble keeping up with the flood of requests the state is receiving. It’s a frustrating situation, but the folks in Florida’s unemployment offices are the best positioned to help you with the specifics of your situation. You can try calling the Claims Assistance hotline toll free at 1-800-204-2418 to speak with a program representative. If you continue to have trouble getting the help you need, you may want to consider reaching out to a qualified unemployment benefits attorney.

  3. I have been waiting on a call back for 3 days. I finally get ahold of someone and they are rude as ever and don’t want or care to help. I got cold call transferred to a manager supposedly but instead was sent to a full mailbox. This is a disgrace on Florida’s part. The operator was Roanna, operator number 5875.

    • Dear Tony Hawkins,

      Florida is dead-last in providing support for unemployment claims. They are overwhelmed and poorly trained, and clearly poorly managed. “Roanna” needs better training but the state of FL refuses to fund the unemployment office sufficiently. There are political reasons for this but suffice to say the state isn’t supportive of the right to get unemployment.

      Continue calling and contact your state and federal representative — they are supposed to work for you.



  4. Worst government web site I have ever seen. This department needs to absolutely clean house from top to bottom and get rid of people that either cannot or will not do their jobs.

    • Dear Burton Charles Thomas,

      Florida is ranked dead last among all states for the condition of their unemployment office. You can blame the political climate, which blames people for losing their jobs and punishes them accordingly. Other states have problems too, but Florida is a real mess.



  5. I have been receiving letters in the mail claiming that I have received an overpayment?…but I have not received anything since the start of the pandemic. With all these questions I have and days of trying to reach out to an operator for assistance while getting the same message how am I supposed to go through with this. I understand there are long lines and what not but seriously not even having a call back service or anything? I need help!

    • Will,

      Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).

  6. I need my 1099-G. The website just twirls and twirls and does not accept my information. I need to file my federal taxes and this form is being withheld by the State of Florida. NOthing but issues with this. Isn’t it a federal offense to withhold required filing forms?

      • I was on hold for 3 hours then hung up! They called me, about missed payments spent an hour on phone giving same info i had submitted then they denied me, then i called to appeal – it’s criminal what shutting down the country has done to honest working citizens- Yet the politicians have not been affected at all. I am still waiting for 9 weeks back pay since shut down!

        • Geoffery,

          Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).

  7. My benefits ran out in June, now that I am trying to log back in to my account to print the tax form out to file my taxes it says I am locked out of my account and need to go through steps to re-apply. I don’t need to re-apply for benefits all I need is the tax form. Last years you had to print it yourself. I should hope they intend to mail it out considering they are refusing to let people into their account and refuse to answer the phone.

  8. Sadly I was let go from my Job of (3yrs) 10/4/2021 went and filed unemployment 10/7 and got notice I’ve been receiving benefits since 3/2021. Unfortunately, that’s a lie someone has used my social security number and receiving benefits. I have called the 1-800-204-2418 number and got a call back today finally but she wasn’t able to help me because my account is locked she advised me to call another department (FIRRE) to assist but I’ve called 15x no one answers just the machine to tell me they too busy and hang up. This is truly frustrating that someone has been receiving benefits and I’m not able to get this situation squared away because the system the have designed is no help.

  9. Hello,

    I am writing this because I applied for the PUA assistance program and in my connect home page it says (Your claim has a pending issue awaiting an adjudication determination. Please allow time for the review to be completed and continue requesting benefits until a determination is issued to you. Please review our FAQ or PUA Handbook for more information.) It has been like that for 2 months now and it does not let me request benefits or anything else. In the determination, it says I am eligible and that it is active however that message still stands. I could not contact anyone over the phone so I am writing this email. It is an emergency for me as I am still unemployed and could not find work yet. Please get back to me with some information if need to do anything else or where does my application stands as of now as I am in desperate need. Please and thank you.

    Nathan Santos

    • Nathan,

      Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).

  10. I’m having the same issue. I thought it was just me. I am stressed because I have no funds in the bank.
    It first started that my application was pending, and to keep claiming benefits (even if it was 0.00 dollars) Then I got like a message w/i the app it’s self stating I need to verify via id me. I did. I got sick with COVID and it took me 3 or 4 weeks to get the strength to log back in. When I loge back in, it said my account was locked. So I clicked on the ID Me and verified myself again. 3 days later, I verified my self for the 3rd time. Three days later I followed the prompt to where it says click here if you verified and your account is still locked. That was like 3 or 4 weeks ago. Still nothing. I am disabled, waiting on my verdict, and I need this income. I literally have no income.
    How do I email IDme?
    How do I get in contact with some one to help? has anyone had any luck.
    I have saved the ID Me verification emails.
    I am having a breakdown because of lack of funds.
    Any advice/solutions towards this issue, how to get in contact with someone, how to email about this problem? Is there a customer chat? how are you handling the stress? Just any advise at all.

      • Marilyn,

        Please let us know the nature of the problem.

        There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  11. Jeff I see that you have quite a few times recommended visiting an office. How do I find the closest office to me? I live in Miami and it is my understanding that there is only one office in Tallahassee which is an 8 hour drive with no guarantees of my pending status being resolved.

  12. I do not understand how they can consistently state that the calls are important to them, yet no one has been able to get through to a live-person (which is needed to solve a lot of these cases) in months. Please miss me with that call-center layoff bull dookie because the government ALWAYS puts OUR money where they see fit. I put into unemployment for the last 20 years, busting my behind in customer service. How do YOU PEOPLE expect us to go back to work when some have had funds withheld for months. It is a shame people have to go through that. I am trying to go back to work now, but HHHOOOWWWW when I haave received EARNED said benefits in months, and I nned work clothes, work shoes, after school care for my children, TRANSPORTATION TO WORK. Not to mention as soon as I get my check, you people cut off food stamps, medicaid, and whatever other little push in the right direction you people offer!! Htf is a person suppose to do that, huh? Whilst, at the same time price of living is going. Frustrating, indeed!!

  13. I have called the 1-800-204-2418 number 137 times in the last 3 days and always get the recording ‘we are receiving higher than normal calls – if you need immediate assistance go to the website’ I have called first thing in the morning, mid day, and end of day and cannot get through. My claim status has changed to ‘suspended’ and I just want to know exactly what that means. Can anyone help me??? Thank you

  14. When is it time to get a lawyer? I have been waiting since May for them to unlock my account and send me my back pay from January 2021. After ID me allowed someone else to use my SS# and account to get my benefits. I call everyday 10 times or more no one answers just the machine to tell me they too busy and hang up. I emailed and faxed them too. I’m losing everything. Food stamps office never has this problem plus they work as many cases or more and work harder to help.

      • So sorry. I’m in the same boat. I used to be one of the bilingual customer reps they fired due to a cut on funds to the Customer Service department. It was hell. I hated the job. Did it for 1 year. Now, 5 months locked out of my account. Once you get hold of a rep, you will have to wait another 3 months to get it unlocked. It is hell. Don’t expect the money. Is all part of the Plandemic. Stay strong. Covid won’t kill you. The government will. They are the real terrorist.

    • No one is answering No one is helping. I haven’t got benefits since April 2021… after being told I had to go through ID.ME I did but because I was locked out my acct couldn’t get in to my acct to the link the 2 together. Call every day even have RA email proof from submitting request on line. Please if you find a lawyer share the info so that I may contact as well. I went from receiving benefits to someone tried to get benefits in my name to being locked out. ( that info I got only from going into an office but was told they no longer have the power to help.

    • Having the same issue I just need to get into my account can’t talk to one person in Gainesville there isn’t any office open

    • You are so right I was getting my benefits
      Until last week when they changed to som ID thing which I never seen before usually I just go onto the site, and the ID system is messed up you can’t get anyone on the phone, never use to have these problems, no matter what time you call early morning or afternoon they always busy on the phone, now please from 8:30 in the morning til 5 pm, t u r knownwhat they’re doing holding up people benefits, but trust when things turn for the worse “GOD” will have mercy on us, and they will suffer whoever have a hand in mistreating people about their benefits, and trust it won’t be too much longer, just do your best stocking up on food and water , anything you have to suffer til GOD bring you help, trust they will suffer 3 times as worse that’s in the word of God, hold on help is on the way, most these people are agents of the devil and love mistreating people when it cost them nothing.

    • Diana I am in the exact boat except I don’t think anyone has used my ss#, I don’t know yet. Have you gotten any resolution yet? I’ve lost irreplaceable things with my storage unit. ? 5 generations of pictures. Regardless.

    • Diana,

      Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website).

      • Jess the only office is in Tallahassee Florida for the whole entire state which depending where you are most of us being from Miami Homestead area you’re talking about a 4-5 Hour Drive not knowing if they’ll allow u into the building because no where on their website does it have a way to make an appointment so what’s your next helpful line going to be because a lot of people are in need and losing their homes and valuables. So, we would like to know what we can do about it since we can’t get anybody human on the phone and there’s no place for us to go except for Tallahassee the only office

      • The only office in the whole state of Florida is in bfe Tallahassee when most of the population lives at the other end of the map by Miami and the keys….so 4 hours of drive one way…. That’s what your advice is??

      • The state is protecting the governor because he wants to become president. I don’t plan on voting for him. He doesn’t care if you get your unemployment or not. The DEO was set up to fail. I am locked out and stopped calling as they are dropping calls. The only way you will get your money is to sue, I’m sorry to say.

  15. I submitted my claim and have not heard anything. The status is showing as pending. I tried going online to all sites provided and no help at all. I also tried calling to no avail. I was laid off in May and am still waiting for my unemployment benefit. I did speak to someone in the local office, and they said that they can’t help with the claim. This is very frustrating that we work so hard, and this is what we are paid with. Can you assist in any way? I see that they keep saying keep trying the phone or office and that they are a shortage of staff, but you must consider what we as Americans are going through just to get unemployment benefits. The least that they can do is respond with the status.

    • Lupita,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  16. Deo is set up to frustrate and aggravate people to the point that they want to give up. Same situation here. Not paid in weeks. First time I’ve been unemployed since 1996 and the State can’t help a person? Luckily I just started work this week. Had I not, my kids and me wouldn’t have a place to live come next month. It’s crazy. You get redirected on the website when you click on the “pending” monetary section. It says to close out the browser and sign back in. EVERY. SINGLE. TIME. NO one answers the emails. The hotline just hangs up on you without an option to even leave a message. Very sad.

  17. I would just like someone to help me I filed all the way back in March of the Year prior when the covid first came out I stayed up today all the way up to 7 weeks ago and I have never received one penny or payment I’ve never received any paperwork I’ve never received any emails it says my case is open it doesn’t say that I have to do anything but to keep filing every two weeks which I had up to 7 weeks ago I’ve never been able to reach anybody on the phone and I have never received any pain what can I do can someone please help me?

  18. Same here I’ve been calling for a week now I’m stuck in that Loop every time I call it just hangs up on me I have no clue what to do

    • How do I clsim the four weeks I couldn’t claim because my account was locked after verifying my ID. It took 2 months to get back in and the whole month of july was gone.

      • Diana I am in the exact boat except I don’t think anyone has used my ss#, I don’t know yet. Have you gotten any resolution yet? I’ve lost irreplaceable things with my storage unit. ? 5 generations of pictures. Regardless.

        • Jeff my account says exhausted active, 1100 in balance waiting to h paid to me. The last check I was able to claim was sept 4th. Since then I’ve called 4 different numbers for the DEO in Florida – All to finally have the robot say” you have opted to speak to a representative” then a recording comes on, tells us there’s a high call volume and wait times are going to be long & then instantly hangs up!!! For the past 3 weeks I’ve called 10x each day each number and I have the phone logs to prove this !!!! I’ve posted to their helpline for a call back, received a call I missed at 7pm !!! Not even their usual hours and now I can’t resubmit for them to call me back because it still pending a call back that I’ve been waiting for. Patiently answering every damn phone call and it’s always a telemarketer or my car warranty. There isn’t away to make an appointment to their office and every other office they refer you to as “their office” is in fact a career source – I’ve driven to every one in south Florida – it’s only career source offices. When u arrive they tell you they have nothing to do with DEO or the connect website. Then they give u a number that is the the same 2 out of the 4 numbers I’ve been calling all month long. So what do I do ?????????? Please!!

        • Alinder,

          The best way to fix this is by considering the option of visiting an office in the vicinity if safe and feasible.

    • I have been locked out of my account for a week now. It says I entered too many attempts after only logging once. I tried to reset my pin but it doesn’t allow me to. I can’t get a hold of anybody at the unemployment office. Its like they’re doing this on purpose.

  19. I have a problem determining what I’m supposed to claim as severance based on my specific agreement. Like everybody, the phones don’t work and they removed the contact us question form. How are we supposed to get any answers with this atrocious system? Is there any way to contact somebody at DEO to get what are some probably really simple answers?

    • I was sent letter from fraud department and claim was locked for verification. I tried to verify no success. I have tried calling 400 times all 3 numbers. I sent a letter to Tallahassee for help no answer. I have submitted a new application which went through but now it starts in August and no payment for June-august. I need help please.

      • Mernel,

        Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website).

    • Michael,

      It should be pretty simple. There will either be a questionnaire or a field (when you fill the form) for you to declare the severance payment. If it’s a lumpsum, you can claim it right away.

  20. What is another way to contact DEO because this unemployment situation is ridiculous. I applied back in April. ITS CURRENTLY JULY AND 3 MONTHS LATER AND I STILL HAVEN’T RECEIVED A SINGLE PAYMENT!! The monetary status STILL says pending. The representative supposedly “expedited” my case, but if they did THEN WHY AM I STILL WAITING 3 MONTHS. Who ever Jeff is, I don’t want the answer “they are trying the best they can.” “Go to the website and visit our FAQs sections.” Well Jeff, I hate to break it to you but your website DOES NOT have answers to my questions. The unemployment system in Florida is RIDICULOUS AND A JOKE!

  21. Jeff you are no help at all the system at DEO is useless you seriously expect people to spend hours/days/ weeks/months trying to speak with someone only goes to prove that Florida does not give a damn about its people

  22. My account shows I am disqualified after an appeal decision was made regarding an overpayment. Previous rep confirmed there was no real disqualification as it doesn’t pop up in her system. Was supposed to receive a call back after her supervisor investigated…yet to receive that call and I can never get through on the phone line then there is nothing in the help forums can actually help me. I am beyond over the unemployment office. Great job Florida….great job! Thanks for helping me move closer to becoming homeless as I can’t even pay my mortgage now. Florida’s system has screwed me once again.

  23. Im trying to enter unemployment on 7/16/2021 and it telling me my account is locked. The last time this happened my account was hacked and i missed 3 payments that was sent that i have not yet received from the months of march 3/9/2021 and 2 payments on 3/19/2021. As of now im locked out talking bout to many attempts. I think if im locked out and you all are in the process of sending me money i will not recieve it again if my account is change once i get back in. I have called for 3 months now and get no answer. I have reported several times i have not been paided and whether unemployment has expired i would like what needs to b reimburse to me. Thank

    • Im dealing with the same thing. Ive logged in my account on 07/22/2021 so i could claim my weeks just to log back in and says my account is locked (which i know i didnt try to attempt 3 times). Verified through twice and said to wait 3 business days just for my account to still be locked?. Did you get any responses on how to fix this?

      • Hello,
        I had the same issue last thursday when I tried to claim my weeks. I’ve tried every since then to get someone on the phone to get my account fixed, but that’s a lost cause. I have 3 numbers I have been trying to call on…of course nothing. Have yo gotten anywhere? I know I need that little bit of money for my bills. Lights will be shut off on Friday if I don’t get this fixed!!!!

      • I am in the same position I verified sent emails like it said and I have been waiting almost a month not unlocked tomorrow I am suppose to claim and that will be a month no money and I have nothing and no one to help me….if you find out please let me know

        • I’m locked out of my account. I have tried logging in multiple if times however it no matter what or how I tried logging in it keeps saying that I have exceeded my logs in everytime I tried resetting my password it doesnt even take me to the page to be able to reset it . I tried calling deo Unemployment and all my intended call drops im not able to reach noone or get noone on the phone to help me. I have to report my weeks and is really frustrating not to be able to get someone on the phone nor to be able to get in my account to request my weeks

        • The system is broken. It locked me out and I only made 1 attempt to log on and i know my information was right. Now it does not give me the option to pick forgot password. When I try it kicks me back to the main page. Doed not give me the option to change password or send email or anything. so the help link was useless.

    • Monica,

      The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

      • Hi – I was recently sent 3 emails to fill out for re-employment. I’m self employed (owner of a developing world international tour company, with no business yet, but hopefully soon). The e-mails said I could list 5 customers I’d reached out about future travel. I got their permission to list them and asked if they were ready to travel yet. They all said no, not yet – therefore I listed them as work not available (or whatever the form said). I submitted all of them before the deadline. I was paid for one week of the 3 I submitted, but not the other 2 since I just saw they said “disqualified”. Huh? I got the same 3 e-mails the day after I submitted them, thinking it was an error, since when I submitted each one it always said “thank you & it was being processed”. Where did the other 2 go & now I’ve lost 2 weeks pay + the $300 extra? No one answers the phone to check on my account to see what happened. How do I talk with someone or appeal? – Susan

        • Susan,

          There seems to be some miscommunication from the Unemployment Office. Please see if you can find means to sort this online (details of the appeals process will be on the website).

  24. I need my tax info. I cant file my taxes without out it. I cant get it through my connect, I’ve tried to get it through email. and i keep getting hook up on over the phone. My Last option is to go in person. This is the worst assistance center I’ve ever seen.

  25. Does anyone know how to get a live representative that can help me fix my claim? I’ve been calling both numbers for the past month only to get hung up on and filled out the help center request probably 20 times to not get a call or email. Anyone know how??

      • Mailbox is full ? I have been locked out. The last week I claimed was ending 7/3. Now suddenly my account has unlocked a months bf a half later and there are 0 weeks left to claim and a single mother of 3 that can’t pay the bills. The website, emails, and faq’s lead to nowhere. And I’ve dialed any number I can find, including this one, none even allow to hold or leave a message. There’s no mass answer either to let us know what is going on. It’s happening to many many people so why can’t there be an update to everyone in the news or mass email or anything?!?

    • Shelby,

      Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.

  26. Jeff, That is weird. I posted TWO comments today 7-12-20. The first I’ll admit was a bit snarky as I had just “Finally ” gotten through to DEO after a month and was on hold for 4 hours only to be “Picked up, and Hung up”
    Anyway, in reading down I saw you might be an employee. I asked what do I do as I haven’t been paid in almost 4 weeks.
    All the site says is “HOLD” I asked you for advice.
    Now, why would my Tw comments be “Taken Down” First (?Maybe? ) I mean I wasn’t really rude, just complained that Scott took away millions, and in over a year it has not gotten any better.
    So Ill ask again. Ant advice on what to do, or who to contact when it says hold.
    Don’t say Call because I so lucked out this AM.
    If you call at 7:30 and go through the prompts it’s about 7:32. At that point, they say something like
    “All of our operators are busy right now and can not take any calls, pls try back tomorrow.”
    Not even a Callback option.
    So today and for weeks I start the process at about 7:2 and if I’m just a tad late I get the message.
    Or, if a tad early I have to listen to all the prompts only to be told, “Our hours of operation are 7:30 AM till 5 PM., well now I’m cooked. If I go through the game again it’s 7:32 at least.
    But today I must have timed it just right. As I got to the end it said “Hold for next operator” WOW! I held all right.
    4 Hours and then someone just picked it up. (Listen I know when a phone is picked up off the line and then hung up.
    Maybe an accident, but It was frustrating. ) Now I post comments and their being deleted?
    I give up.
    We are adults Jeff and you folks are acting like children deleting my comments. I am and have taken “Screen shots” so delete away. My atty will have a good case eventually.

      • Brian,

        Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website).

    • Steve,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  27. I’m 16 and it won’t let me apply if you can legally work at 16 you should legally be able to apply without being 18 this is bs no one is answering the phone and you can’t even leave a voice mail to get a call back I have been trying to get ahold of them for 2 weeks now

  28. I agree 100% it is ridiculous. I received a letter threatening me that i didn’t week. Meanwhile when I called and spoke with gentlemen he told me I didn’t need to claim that week and the next time I call i need t will need to do it. He told ime to save the information for next time. Then.on 7/5/21 I get letter asking me why haven’t claim those weeks and don’t do it before 6/29 I could lose unemployment. I.have called them 30 times yesterday and got recording saying everyone is busy. Then today I call career center and they give me a new number and extension .Called twice and left detail message and nothing. Unbelievable I even called wink news. Joan Balevre

  29. Called for 4 hours straight back to back.Got no one.The system is set up to fail.Also I heard Desantis laid off 1000 workers dealing with unemployment issues.Way to go Governor,you will not get my vote.How the hell do you lay off these people at such a crucial time.He has managed to set up the system to fail.Hope you’re comfortable that you don’t have to worry how to pay your bills and put food on your table.You completely suck.

  30. I hace applied from unemployemnt and it is still sitting in penidng status since June. What can I do? HELP

  31. Can not get in touch with them its ridiculous im just trying to get my 13 weeks back pay they have admitted they owe me. Ive tried all times of day called over an over you cant even wait on hold it says all limes are busy and hangs up. This is BS. Cant find new employment with out gas to get there or at this point power to bath and get ready in. This is most definitely a broken system

  32. I’m so sick of this unemployment website ,, I stand in line for 3 hours just to keep getting kicked out. When I try to claim my weeks it won’t accept it then I get emails saying that I CAN GET PENTALIZED for yall crappy website doing whatever it wants. You call every number listed to be on the phone all day until they close to not get an answer. I’m over it yall need to get some better organization or more employees its not fair to us !

    • Same issue here. I’ve noticed on Wednesday and Thursday evenings is when I have luck with getting on and not kicked. Ridiculous

      • I have been locked out my account since 5/20/2021 my ID has been verified i also filled out the form on HelpCenter several times my account is still locked this is so frustrating I called everyday from 7:28am thru 5pm and I never get and answer this is ridiculous and I’m pregnant high risk and can’t work

    • Brittany,

      The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

      • How do I request my benefits when idme has screwed up my account because of some reason there is few emails that I have never used or heard of under my name? So now I have to wait until forever idme get back with me so I can prove my identity and who I am but Florida DEO says I’m verified with them and I still can’t get into my account because of idme, so this is not right. Need help what do I do now???

        • Traci,

          Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website).

      • They never answer emails I have gone threw all he questions again and says still pending in, I have one email from them at the beginning stating verified and nothing else… I have done everything it said to do and said verified and a month later tomorrow I need to claim and it’s still locked today 2 weeks ago I tried to file said my account locked verified 3 days nothing call hung up

        • Amy,

          In that case, please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior on the website).

  33. I cant re-verify. No help online. Phones don’t work. Do you really want me to go to a DEO office after being hospitalized with COVID 19 to get this issue resolved?

  34. Nobody has ever returned my phone calls since DECEMBER! No response to and email. Have been put on hold for up to 7 hours and your phone system disconnects all my calls after 30 min hold time. I am still waiting for the Governors office to return my call. I was told that my benefits would restart after 2 weeks at the end of December 2020 and nothing has happened.

    • I’m in the same situation! ive requested my ongoing benefits payments every 2 weeks as scheduled, however, i can’t reach anyone from DEO so i can ask why my benefits have just stopped in this fake Pending stage while my bills/rent is bleeding the tiny income i had saved for an emergency situation.

      Please assist.

    • Nelly,

      There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  35. I need answers as to why my account is still locked after prolly 2 months prolly more????
    Can’t ever get through on ur crappy phone service? I’m not sorry for saying this but I think you all run a mickey mouse operation.
    Not fair for people to have to waitvlike this.
    Do or would u like to work all week and then get told oh u gonna have to wait about 6 months to get paid. U will get ur money oh when we get around to it.
    So every one should mail unemployment their bills and have them unemployment pay them they want to duck people around so just like me I get held accountable,so ‘should they.

    • I feel your pain my account has been locked since may 15th and I have called every number even emailed idme and it still locked they said they are gonna give my information to someone who can unlock it is still hasn’t been unlocked you can’t get hold of anyone and when u do they call u back after office had closed they need to hurry up and unlock our accounts because we all have bills to pay this is ridiculous

      • I tried logging into my account with my correct password just once before the website said to many attempts , Even as I go to put in my social and hit forgot pin it does nothing . I’m suppose to sign in today but it’s been like this since Friday . I’ve called the number on the website and it’ just plus a recording and hangs up . What can I do ?

      • Erica,

        Please consider the option of visiting an office in the vicinity if safe and feasible (you may need a prior appointment).

        • I’m so depressed. I can’t pay for anything I need for me and my grandkids. I can’t work because of my work because I hurt my arm. I have worked since I was 15. I cry every day. I can’t believe I can’t get through to talk to someone and get paid for my weeks. They owe me from January. I hope I don’t loss the house too. I hope my arm heals soon so I can find work because my government doesn’t care.

    • Jennifer,

      I can understand your frustration. Please note this is a private forum and we do not have access to your account. Please call the Unemployment Office for a reset.

      • RJeff, there are no one helping. I’ve been calling for 3 weeks. I finally get to the point where it’s going to put someone on the phone and it hangs up on me. The closest customer service center is in Tallahassee. I live in homestead !!! There are know other offices in Florida. I’ve called every number, exhausted every option on the phone menu, even the employee options I used!!!!!! when finally it’s going to transfer the call there’s a recording of a man saying something about higher call volumes and than hangs up. I have the phone records 10+x I call everyday since 9/4/2021
        3 weeks without the ability to claim benefits and I still have a balance of 2 thousand dollars available for me to claim and claims don’t end until a zero balance why is this happening to me !!!! ????? Why can’t I get anyone on the phone??? Why can’t I be put on hold rather than the auto-hang up ????!!!!!!

        • Alinder,

          I can understand your situation. There will be a delay considering the number of applications that are being processed. Please consider the option of visiting an office in the vicinity if safe and feasible.

      • @Jennifer Funny, I actually made copies and did. I spent too much in postage though and don’t have that bank anymore… it didn’t work, abd a year later, I am home6, frying in the heat, and still same old message, then click!

        @Jeff, for a year I tried to call ur dam office, its been the same message, then click. I’ve called every half hour, nothing. This is absolutely ctao, and you knoe it.

    • Have you been able to get in contact with the department? I have been trying since April, my account is locked snd I can’t get a hold of anyone.

  36. There is no one, NO ONE answering this number. All I keep getting is a recording!!! I have called over 100 times and the same recording. I started calling at 8:30 every day for 2, 3, 4 hours and I’m getting nothing. I am trying to be as patient as possible but this is absolutely ridiculous. Sometimes all I hear is air and no one says anything. There has to be a better way to get these accounts unlocked. There just has to be! You should see my call log.

  37. I went without a single payment for over 2 months till I finally got through with Senator Marco Rubio’s help. Call his office, they have a plan in place to help. But now that I’m paid up and verified multiple times, they keep locking my account preventing me from claiming my weeks. I was supposed to claim over a week ago and it ‘s still locked and cant get a single live human on the line. I’ve already reached out to the Senator’s office once again cuz this is bull. BIG TIME BULL-ISH

  38. most of the people working here don’t really sympathize with people without jobs. I’ve worked for 30 years without asking for any help and paid my taxes and charity consistently, however I have met people lately that are not Americans and haven’t never worked in this country. So come they don’t have to wait, and receive all the benefits in the world, but one like myself devoted to my country (USA) I am left behind to be screwed. The unemployment folks approve those the develop feeling with, and help those they think deserves help according to how they feel today, without looking at the US native people first, and then they ask why people go Postal!! well there is your answer……

  39. I have been filing for unemployment since October 2020 and have not received a dime. It keeps saying it is pending on an adjudication review. I don’t know what the problem is and no one can tell me anything. Please help!

  40. I have been unable to get in touch with ANYONE about why Connect won’t let me in to claim my unemployment benefits. Every contact has a computer message saying they can’t answer the phone and don’t have a call back option. There should be a class action lawsuit filed on the State of Florida for their failure to provide government services. Taxes were paid for these benefits – the State’s computer system is unable to handle the volume and there is no support. I have two months of benefits sitting out there and I feel like the State just wants me to give up on asking for them. They will probably try to get out of the responsibility of paying by saying I didn’t apply for them on line every week – if I could have accessed the system I would have applied for them. I’m totally lost on how I can through to apply for benefits. I am also totally out of money for groceries, rent and utilities. HELP!


  42. I have been trying to call number (888) 993-9713 to provide them with additional information all day since 7:30 and I can get through is there another way to provide contact them

    • I’ve experienced the same problem. On top of that, the state sent me a letter stating that I must call a phone number to verify my identity, and that it must be submitted in 7-days. The letter arrived one day after the 7 day date posted on the letter. I’ve had tried numerous times to get through, and now I am going to drive to the unemployment office. Ugh!!!!!!! Terrible. DeSantis should be ashamed.

  43. This is insane… absolutely desperate here…. and all i do is look every day….. nothing… PENDING is all it says… no a freaking word from anyone… I am litterally out of food!

    • Why is my file saying I have so much eligible but yet it’s pending when am I going to get a check

    • Same here state of Florida sucks. Meanwhile i pay taxes. Maybe i should subtract the money off my property tax. Oh wait i wont be able to pay that either while i wait and nothing changes. Way to treat your tax payers in FL. Desantis,Rubio,Scott and the rest better find a job. Lets vote them out

    • I am in the same boat I haven’t received a check since July 10 but keep applying and they just keep me in the dark

      • I just got my 1099-G form and it states that I was paid 19,724 dollars in reemployment assistance, yet I only received 7800,,,why would they do that if I can prove I never received 19,000

        • Peter,

          This can be a case of fraud. Please report immediately. You will have your bank statements for proof.

  44. Hey I was told that I need to call 1888-993-9713 every time I called it’s says it’s busy not offering call backs and hang up I been trying for 2 weeks I have email appeals I have contact other numbers and they said someone will call me still no call and no unemployment nothing in mail also

    • Hello i been going through the same thing with this id verification i sent in my id bu taking a picture from my phone and its been going on 4 months I haven’t heard anything I’m getting frustrated cause I have a seven year old and a 4 month old im getting behind bills and this is just a disaster for me and my family. My name is Latifha and I’m getting desperate to the point I’m going to get my loval news involved in this situation cause it needs to be nipped in a bud

      • I have been receiving unemployment since September they locked my account They said I need to verify my identity which I did March 30 I claimed my week’s yesterday morning log back in last night and what would you know my account is locked again saying I need to verify my identity I tried to verify my identity again it says I can’t verify my identity again and I cannot get ahold of anyone from unemployment so what am I supposed to do Thank you so much Florida for the help

    • Cha,

      can understand your situation. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals by calling them.

      • Calling them??’ve gotta be kidding..we’re a year into this pandemic and still can’t get through..get real..

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