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Florida Unemployment Phone Number

Updated : June 19th, 2019

The Florida Department of Labor, formally called the Florida Agency for Workforce Innovation, is the organization you need to get in touch to make a labor complaint or file for jobless benefits. The State of Florida makes contacting the agency simple, and there are numerous ways to do so.

Contact the Florida Agency for Workforce Innovation by telephone by calling 1-800-204-2418. The phones at the Florida unemployment office answer from 8:00 a.m. to 5 p.m, Monday through Friday.

Be set for long waits as lots of people are trying to do the same thing that you are. Be serene and courteous to the person you get connected to and you will get a lot more help. The staffers on the other line are over-worked and are everything possible they can to assist all of the people that are contacting them.

When you call the PA unemployment phone number, ensure that you have:

  • Social security number,
  • Dates of employment
  • Names and addresses of your employers,
  • Gross earnings, and your
  • Driver’s license number

You will also need a pen and paper to write down your claim number and any other relevant details.


    1. Dorothy,

      You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.

  2. This is not right. Why they make it so complicated. I just want to apply for unemployment. I just lost my job. But this is seems to be impossible.

    1. Alma,

      The process of applying for UI benefits is quite simple. We suggest you apply for it online for hassle-free management of weekly claims. Please call the Claims Center if you’re facing any difficulties.

  3. Ive been applying for unemployment since the day after i lost my job april 6 2018. Still to this day july11,2018 i keep having issuesbwith my application not going thru. I have no idea why this is happening. I have no money left. I need help.

    1. Norma,

      Please make sure to chase the Unemployment Office at regular intervals until you get a concrete update. It’s your job to follow up until payments regularise.

  4. hello I have been having this issue for about 3 months now and all they keep telling me is to keep requesting my weeks. Your claim has a pending issue awaiting an adjudication determination. Please allow time for this to process.

    1. Nessia,

      It should not take so much time. I am guessing the holiday season is the reason. Please chase at regular intervals until you have a concrete update.

    1. Ernie,

      If the employee was fired due to voluntary reasons such as performance issues or wrong conduct, he/she will not be eligible.

    2. If you and your state voted for and passed the “Right to work Act”. You Can be fired for anything or any reason without justification even make stuff up. It was Passed in Missouri and then repealed by the people because it gives no protection to employees.
      this is what happens when people vote on things without understanding the full scope of an amendment or bill.

  5. I have filed a claim and I get many emails but no confirmation with regards as to have completed application successfully please cal at 3522530010 or a cell at 734 395 1086

    1. Mark,

      Please note this is a private forum and we would not be able to arrange for a callback. Please contact the claims center on the phone numbers provided.

    2. This is my observation
      The government takes your money from day one.
      Then makes you jump through hoops to get it.It is money you earned. They will make you work for it again. They want you to fail so they can tell you you cant have it. That is why you are getting the run around. God bless the american govrnment

  6. I am trying confirm my claim and process is complete…I keep getting emails from Florida unemploy but I have not received confirmation from Unemployment…can you please advise how I can verify I have completed my claim?

    1. Please note this is a private forum.

      You can call the Claims Center on the phone numbers provided for clarification on claim submission.

  7. I relocated to Florida 2 years ago. My office headquarters is located in NY. They do not deduct anything out of my paycheck for unemployment insurance ever since I moved here. How would I be eligible to collect in Florida when I am not contributing?….Thanks

    1. Ideally, you should be applying from the state where your employment was based.

      Please check with your employer and apply accordingly.

  8. I’ve filed for 4 weeks and sent in all the paper work you needed and still haven’t received my check. What more do I need to do to recieve a payment?

    1. If shouldn’t take so long unless they keep you posted on possible delay.

      Please chase the Unemployment Office and chase them for an update.

  9. I am a retired military vet that worked full and part time for 20 years at another job I was let go because of downsizing. Am I eligible to apply and receive unemployment benefits

    1. You should have the required numbers of hours during the “Base Period” to qualify.

      Please use the Benefits calculator available on this website or contact the Unemployment Agency in your state.

  10. My son lost his job about 2 years ago and received a good severance pay and the dug into his savings. He has always worked and had a job since he was 16. He has been actively looking for a job but with no luck. He has come to the end of his finances and feels it is too late to put in a claim. He is a proud person. Can he still apply?

    1. To be eligible to draw UI benefits, your son should have employment in the last 4-5 calendar quarters.

      Since you said he received a severance package, please ask him to call the Unemployment Office to ascertain eligibility.

  11. I have child support coming out of my unemployment, the 40% that is being taken is more than double what it should be. The child support office put a hold on the payments for being too much, it took me 3 trips to the child support office to get that cleared up, now how do I get the 40% reduced to what it should be through unemployment?

  12. I am on hold now, at 2 hours. I just have a simple question. I worked in FL, I have an accepted claim, but I worked the last 2 weeks. It was just for a friend who is trying to give me some hours here and there while I still look. He was only able to give me 2 weeks. I didnt claim for those 2 weeks. Now that my time is up, I am still looking for full time. Am I allowed to go back to making claims now?

    1. As far as I am aware, you will not be able to make retrospective claims.

      I still suggest that you speak to the Claims Center to confirm.

    1. Please call the designated person immediately to let them know you could not attend as scheduled.

      I am sure, you will be given another schedule.

    1. It means that it has reached the second level of appeal since there was a dispute at the first level either raised by you or other stakeholders such as your employer.

      Please call the authorities on the phone numbers provided for further details including the waiting time.

  13. I have been trying to call the Florida Unemployment office. Normally it just tells you to call back. The few times you get to hold the current hold time is 2 hours. I have been holding for 2.5 hours and still waiting.

  14. I have been on hold for more than 3 hours. I am out of the state & can’t visit the One Stop office. I received an email concerning a mandatory appointment letter coming in thevery mail. How am I supposed to receive a letter while I’m out of town? I don’t understand why it’s not sent via email. Is it possible to complete the appointment over the phone?

    1. Out of the state claimants will have alternate options. Please explore the office website for detailed information or call the Claims Center during off-peak hours.

  15. I am trying to apply for unemployment and all private sectors pop up and I am very concerned since I am going to enter personal information .Can someone please provide me with the actual STATE OF FLORIDA web or a phone number to call?
    Please no private sectors.

  16. i file for unemployment benefits 3 weeks ago, i am trying to to claim my weeks on line but its not letting me do so, try calling to get some help to file my weeks but now answer, please contact me ASAP as i am in need of funds

    1. Please note this is a private forum and we do not have access to your claim information. You can call the Claims Center for further information on the phone numbers provided.

    1. You should receive it no later than 7-10 business days from the time you file.

      Please call the claims center for an update on status.

  17. I am now seeking work in Washington and need help understanding how to file a appeal the first time that a person called my phone I was not aware that it was a hearind going on and missed the call I wish I could file another appeal because I was fired from work for missing a day work and was told that I had no job anymore now the past job is saying that I Quit I have a co worker and i worked there for five years so i don’t understand why now they want to say i Quit i had no reason to Quit so now i would like to re-file appeal to get show that i did not Quit but was fired please help me out have a nice day by jamal Trueblood

  18. I tried filing my claim on line but when I tried to get a new PIN because my old one from 2014 had expired, I received this message: “The login credentials you have entered could not be verified. Please contact DEO at 1-800-297-0586 regarding access to your account.” I call the number and it tells me I have to file online and there’s a 2 hour wait on the phone. This happened the last time I tried to file a claim in 2014. Thankfully, my company found a new job for me and I didn’t have to jump through any more hoops. What am I supposed to do now? I can’t file online, I can’t get in touch with anyone by phone. I had also called 800-204-2418. Both lines told me it was going to be a 2 hour wait.

  19. I talked to ya’ll 4 times two weeks ago. Held on the line for a total of 12 hrs. Finally last Mon. or Tues. Ya’ll gave me a pin number & got my name straightened out. I put the pin in & got my permant one. It said completed & to go back today & claim my last 2 weeks. I did it all. Submitted it all & it said come back Dec. 1. On the same page it said pending & I called the #.they are all busy & said call back later. This is what I went thru 3 weeks & I thought I’d cet my 1st check deposited Wed.When will I get a check.I qualify because I worked from Feb. till Oct.13. Please let me know something so I can pay some bills this weekend. God Bless You.

    1. We do have access to your claim information.

      It can be a pain, but keep trying the phone numbers or see if you can visit the nearest office.

    1. If this was your initial claim, please wait. First claim takes time.

      If you do not hear within the next few days, please follow up with the claims center.

  20. I have applied for unemployment. Submitted jobs I have applied for and filled out registration for employflorida. My layoff states it’s under adjudication determination. Will I ever see an unemployment check?

    1. Depends. If the reason for separation from the job was not voluntary, you can qualify.

      Please ensure you make your case presentable during the adjudication procedure when you’re called for a hearing.

    1. It means that the first level of claims processing has been referred to an adjudicator to find out facts of the case.

      There should be nothing to worry about as long as you have a stand. Its a second level review to resolve a dispute.

    1. Please call the claims center to get a copy or receive further instructions.

      The relevant link may also be available on official website of the labor dept in your state.

  21. My wife is trying to sign up for unemployment compensation. The company changed there name. Both are plc companies. She lost no time as this was only a name change. Now they want to know why she separated from the original company. She did not separate , the company changed names. What is she to do online to sign up ? Thank you

    1. Why don’t you call up the customer service of the labor dept in your state and explain? I don’t think this should be a major concern.

  22. I want to appeal my denial. Where can i log in on my claim to do so? I am usually not challenged with online sites but the ones I have visited do not have log in option. Please direct me. Thank You Charlene

    1. Please call (850) 245-7105 and check for directions.

      They seem to have a rather sophisticated navigation on their website.

  23. Im a military wife we are stationed in Yokosuka,japan. I have been working for the past 3yrs at the US Naval Hosptial, and we have to PCS back to the states so I have to leave my job due to my husband transfer for military reasons, so my question is would I be able to file for unemployment?? All my records and taxes are from Flordia. And my next question is there a different process for me to file or the same as if I was in Flordia????

    1. Each state have specific guidelines on dealing with UI claimants from military background.

      Please check with the labor dept in FL to see how you can file. I think the gateway to application will be the same for all citizens.

  24. do you file in the state which the home office of the business you work for….I work in Jacksonville Florida…but the company’s home office is in Virginia

    1. Please check with your employer on where they file taxes.You may have to file from the state where your employer is based.

  25. Good Morining, My name is Allen Henderson. I am currently employed in good standing at a job in Orlando Florida. I have a father who is 85 years old and in falling health in Birmingham Alabama, my mother who is 76 years old is no longer able to care for him. If I have to leave Orlando, quitting my job here, to help care for my father would I be able to collect unemployment until I get a job in Birmingham Alabama?

  26. My unemployment claim from a lay off Oct 31, 2013 is still under review! I am now waiting for 10 weeks of what should have been eligible benefits, thank you state of Florida for doing a fine job in resolving this “issue”. I hope no one that works for the State of Florida Unemployment Office never has to file for benefits!

    1. Please note that we are not a govt. organisation or sponsored by any state.Whilst we understand the cause of expressing frustration here,you must follow up by phone or visit local labor office and raise a grievance regarding this.

    1. Please contact the claims center in your state for a copy of the form.We are not a govt. organisation and do not have access to these forms.

  27. My claim is being held up by employment verification when I was working for the govt on a contract to hire placement agency. All others have been verified. When I tried to call the 800#, I get the “You have a pending adjudication…” message. And they are ALWAYS in “high call volume” status, so I never get to talk to a person. Is there ANYTHING I can do to get this resolved???

  28. Hello

    I recently resigned from my employment due to my wifes illness. She is not capable of being alone or to care for herself. Do I need a note from her physician attesting to the need for me to be at home with her?

    Thank you


  29. Does pay out to me of pension benefits make me ineligible to collect unemployment benefits in the week I receive the payment? Does it make ineligible completely?

  30. My claim has been pending “awaiting an adjudication determination” for 2 weeks now. What does this mean? When will it be cleared? I do not have the link to claim weeks of unemployment – why?

  31. I have been approved for benefits since october 2013. I have not received any payments since receiving my approval letter. I have claimed weeks and system was converted to the connnect system and I fear that my claims are lost. Please help me with this matter.

  32. I have been trying to claim my weeks since monday. I don’t know whose idea it was to do this system update on a Monday but it was a very stupid choice. I can’t claim my weeks nor can I get anyone on the line to help me. I need some help to claim my weeks please contact me ASAP as I’m very in need of this money. I have bills that must be paid. Thank you.

  33. Having trouble with florida unemployment ,claims agent put claim on hold ,with for reasons he claims that I am unfit for duty, Stunned that an individual I do not Know can declare me unfit for duty. when documents from the labor union I belong to states other wise is this possible what recourse do I have if any regards OO…!

  34. How do I obtain a copy of my unemployment compensation file for my attorney.I have been charged with unemployment compensation fraud and grand theft of 5,000-7,000 but last year the irs made a payment to the unemployment office for 7,976 dollars and i need a copy of the reciept and my file for my lawyer.

    1. If your lawyer needs something from unemployment, he can contact them on your behalf. You might try going to the website, log in and see what claim information you can find and print it out. For example, there may be a tax document, a list of benefits paid.

    1. You kept my tax return last year and I need to know exactly how much you feel I was overpaid unemployment benefits so I will know when it has all been paid back from my tax returns. How do I find out this information since I have never even been notified that I owed the state any money for overpayment of benefits.

      1. I tried to call the above number 28 times today and got a recording saying they were busy and call back. Are they kidding? Don’t they know we are already stressed from losing our jobs, but then not being able to get someone on the phone only adds to the frustration…GRRRR

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