Georgia Unemployment Application
There are 3 ways to claim benefits:
- A computer linked to the internet
- A touch-tone telephone
- Reporting in a person to a Career Center
The automated systems are obtainable 24 hours a day, 7 days a week, and can also be used to check payment status.
An unemployment benefit week begins on Sunday and ends on Saturday at midnight. In case you are claimant trainee, an unemployment benefit week starts on Saturday and ends on Friday midnight.
You must wait until the week has ended to claim for that week.
You will need a PIN and Internet browser equal to Microsoft Internet Explorer or Netscape, 4.0 or higher.
- Claim for your unemployment claims in the GDOL (Georgia Department of Labor web site.
- Select Claim Weekly Unemployment Benefits from either the department’s home page or the Job seekers landing page.
- On the Certification Access page select the week you want to certify, your Social Security number and 4-digit PIN
Claiming By Phone
A touch tone phone and a 4 digit PIN are needed to claim benefits by telephone.
OLIVoR Telephone Numbers- 1-866-598-4164 (Toll Free Number)
In case you have difficulty certifying, call Customer Service at 404-232-3001 or 1-877-709-8185, if you are outside the Metro Area. Customer Service hours of operation are 8:00 a.m. to 4:30 p.m. , Monday through Friday.
Due to high volume of telephone calls received on Monday, Tuesday or a day after a holiday, you may experience a longer wait time to speak to a representative. To avoid this option, you may want to call on Wednesday or Thursday, which are the least busy days.
Information You Need
When filing a claim, you should have:
All individuals: A copy of your valid government-issued picture identification and Employer Separation Notice, if you were given one.
Prior Military Personnel: At least one of the following: most recent DD-214 Member 4, “orders to report”, “orders of release”, military earnings and leave statement, and/or W-2 form(s) from your most recent military service.
Prior Federal Employees: Standard Form 50, Standard Form 8, W-2 form, or pay stubs (if you worked for the federal government at any time during the last 18 months).
Union Members: Union card (if you are a member of a union that assists you in finding employment).
Disaster affected Individuals: A copy of your most recently completed income tax return or quarterly estimated income tax payment record(s), if applying for Disaster Unemployment Assistance (DUA) and you are self-employed or a farmer.
Non-Citizens: A copy of the front and back of your Employment Authorization Document.