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Hawaii Unemployment Weekly Claims

You can file your weekly or bi-weekly claim certifications online or by phone.

To file online, go to

To file by phone call HawaiiTele-Claim. For more information on telephone filing, refer to the “Hawaii Tele-Claim Instructions”.

Weekly or Bi-Weekly Claim Certifications:

  • From anywhere in Hawaii, call 643-2222 or from outside the State of Hawaii, call toll-free 1-877-215-5791.
  • Monday to Friday, 6:30 am to 11 pm, (Hawaii Standard Time).
  • Weekends & Holidays 9:00 am to 11 pm.
  • If you are hearing-impaired, call your Telecommunications Relay Service and ask the assistant to call 643-2222.

Unless otherwise specified, a “week” means a calendar week that starts on Sunday and ends on Saturday. A week claimed is referred to by the date on which it ends. (Example: The week that ends on Saturday, January 7th is referred to as the week ending January 7.)

    • Benjamin,

      Please let us know the exact nature of the issue. If you’ve applied for UI benefits and haven’t had an update from them, please call the Claims Center on the phone numbers provided.

  1. Can someone who retired from the military after twenty honorable years and is receiving a military pension but, recently got laid off from their civilian job they’ve had and qualify for benefits still receive unemployment?

    • They should be eligible to claim UI benefits.

      Please confirm by calling the Unemployment Office and apply accordingly.

  2. I have not receive a check for the two weeks i filed online.Can you please look into it to see what the problem is about my claims?

    • Please contact the claims center on the phone numbers provided.

      We are not associated with the labor dept. in your state.

  3. I recently filed for unemployment which I have already received one Paid week for, but now the online claims has me filing bi-weekly, does that mean I will only receive payment on a bi-weekly bases as well?

  4. i am getting hard time to file my weekly claim
    it is going throw of my claim for this week
    i don’t know what’s going on//////

    • Please call the unemployment office Monday. This is a public website and I wouldn’t be able to tell you what is wrong.

  5. I have not receive checks for July week ending 27th August week ending 3rd and 10th. May be I filed something wrong or forgot to let you know I worked during the week. When I called it in I said, I worked and gave total hours and earnings. Please let me know what am I doing wrong so I can receive my checks.

    • We are not the unemployment office. Call the local office or check the website to see if they offer alternate means of contact.

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