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Hawaii Unemployment Weekly Claims

You can file your weekly or bi-weekly claim certifications online or by phone.

To file online, go to

To file by phone call HawaiiTele-Claim. For more information on telephone filing, refer to the “Hawaii Tele-Claim Instructions”.

Weekly or Bi-Weekly Claim Certifications:

  • From anywhere in Hawaii, call 643-2222 or from outside the State of Hawaii, call toll-free 1-877-215-5791.
  • Monday to Friday, 6:30 am to 11 pm, (Hawaii Standard Time).
  • Weekends & Holidays 9:00 am to 11 pm.
  • If you are hearing-impaired, call your Telecommunications Relay Service and ask the assistant to call 643-2222.

Unless otherwise specified, a “week” means a calendar week that starts on Sunday and ends on Saturday. A week claimed is referred to by the date on which it ends. (Example: The week that ends on Saturday, January 7th is referred to as the week ending January 7.)

Questions & Answers

  1. Michele says:

    Can someone who retired from the military after twenty honorable years and is receiving a military pension but, recently got laid off from their civilian job they’ve had and qualify for benefits still receive unemployment?

    • Sam says:

      They should be eligible to claim UI benefits.

      Please confirm by calling the Unemployment Office and apply accordingly.

  2. Dann M Derrick says:

    Dann is trying to practice for future knowledge

  3. Dann M Derrick says:

    Dann is ready to enter the weekly application.

  4. Jacob Mailo says:

    I have not receive a check for the two weeks i filed online.Can you please look into it to see what the problem is about my claims?

    • Jeff says:

      Please contact the claims center on the phone numbers provided.

      We are not associated with the labor dept. in your state.

  5. G Houston says:

    I recently filed for unemployment which I have already received one Paid week for, but now the online claims has me filing bi-weekly, does that mean I will only receive payment on a bi-weekly bases as well?

  6. Eduardo T dela carcel says:

    i am getting hard time to file my weekly claim
    it is going throw of my claim for this week
    i don’t know what’s going on//////

    • kathy says:

      Please call the unemployment office Monday. This is a public website and I wouldn’t be able to tell you what is wrong.

  7. Glenn Remigio says:

    I have not receive checks for July week ending 27th August week ending 3rd and 10th. May be I filed something wrong or forgot to let you know I worked during the week. When I called it in I said, I worked and gave total hours and earnings. Please let me know what am I doing wrong so I can receive my checks.

  8. jason mitsui says:

    whats the status of my claim

    • kathy says:

      We are not the unemployment office. Call the local office or check the website to see if they offer alternate means of contact.

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