Illinois Unemployment Phone Number
These dedicated numbers will help solve varied queries.
For questions related to an Unemployment Claim:
Answers to questions on Unemployment Insurance (UI) claim, address change, appeal, Direct Deposit, expired password, Extended Benefits, tax form 1099, unemployment appeal or other IDES services for individuals.
Voice: (312) 338-4337
TTY: (866) 488-4016
Voice: (800) 244-5631
Illinois Relay Service:
TTY: (800) 526-0844 or 711
Voice: (800) 526-0857 or 711
Monday – Friday, 8:30 AM – 5:00 PM, except for state holidays.
Job seekers assistance with IllinoisJobLink.com:
Help desk for login information (username and password), error messages, or navigating your job search.
Certify for Benefits Using Tele-Serve
Automated telephone access to many unemployment insurance services which is fast, easy and secure. Use this number to file your weekly claims / weekly certification.
Monday – Friday, 5:00 AM – 7:30 PM, including state holidays.
To report cases of improper collection of benefits, or improper classification of workers.