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Indiana Unemployment Phone Numbers

If you would like to have more information on the Indiana Department of Workforce Development and about programs and services, contact at one of the following:

Benefit Call Center Hours and Phone Number:

Phone: toll-free 1-800-891-6499 or 1-317-232-7560 (TDD)


  • 8:00 to 5:00 Monday-Tuesday
  • 8:00 to 4:30 Wednesday-Friday

Tax Call Center Hours and Phone Number:

Phone: 1-800-437-9136

Hours: 8:00 to 5:00 Monday-Friday

If the information is incorrect on your Wage Transcript and Benefit Computation:

  • Call DWD (Department of Workforce Development) toll-free at 1-800-891-6499
  • Residents of Marion County dial 317-232-7436
  • If you are hearing impaired, call at 317-232-7560

If you want information about your debit card account call the ACS (Affiliated Computer Services) Call Center at 1-888-393-5866.

Be prepared for long waits as many people try to do the same thing that you are. Remain calm and polite and you will get through to someone who can assist you. The staffers on the line are over-worked and do every possible thing they can do in order to help you.

Questions & Answers

  1. Charity says:

    Can you file for unemployment if you work full time but have recently not been getting all of your hours. Example worked 22 hours regular full time hours 37.5, have been getting called off due to not having enough patients at our hospital. I have also used all of my paid time off as well.

  2. Kim says:

    I am trying to get my 2011 and 2012 1099 statement that shows my unemployment for those two years. What is the best way to get that?

    • Sam says:

      I am not sure if you can have immediate access to the documents from the past.

      Please call the Unemployment Office for further details.

  3. Vicki La Fever says:

    Cant get in my account. Says wrong password

  4. Tom Ernsberger says:

    I have moved to another State. How do I get my information so I can have my taxs done? I need my w2s when I was on unemployment. Thanks, Tom

    • Adrian says:

      Please contact your employer for W 2 for the period of employment with them.This is a forum on unemployment benefits.

  5. Jennifer Jackson says:

    Hi I filed a claim in August and faxed back in other information requested and still have not heard. i can not seem to reach anyone to see what the status is. Thank you for your help.

  6. Mary Schnabel says:

    I have been trying to file a claim, but am having difficulty downloading the information to read before filing

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