To find out all about Coronavirus-related unemployment benefits     

Indiana Unemployment Phone Numbers

Updated : June 19th, 2019

If you would like to have more information on the Indiana Department of Workforce Development and about programs and services, contact at one of the following:

Benefit Call Center Hours and Phone Number:

Phone: toll-free 1-800-891-6499 or 1-317-232-7560 (TDD)


  • 8:00 to 5:00 Monday-Tuesday
  • 8:00 to 4:30 Wednesday-Friday

Tax Call Center Hours and Phone Number:

Phone: 1-800-437-9136

Hours: 8:00 to 5:00 Monday-Friday

If the information is incorrect on your Wage Transcript and Benefit Computation:

  • Call DWD (Department of Workforce Development) toll-free at 1-800-891-6499
  • Residents of Marion County dial 317-232-7436
  • If you are hearing impaired, call at 317-232-7560

If you want information about your debit card account call the ACS (Affiliated Computer Services) Call Center at 1-888-393-5866.

Be prepared for long waits as many people try to do the same thing that you are. Remain calm and polite and you will get through to someone who can assist you. The staffers on the line are over-worked and do every possible thing they can do in order to help you.


    1. What does qualified with relief mean on your weekly voucher mean? I still have not received my first payment.

      1. Trisha,

        I am not completely sure what it means. However, I am pretty sure the payment is on its way! Please call the Claims Center for further information.

  1. Total B.S. system. They put you through to an automated menu system and tell you they will call you back in 24 to 48 hours. If you have accidentally stepped on one of their land mines in the claim filing process and answered a question incorrectly, you are effectively hosed. That is what Indiana likes, that they don’t have to pay out claims on minor technicalities. Big Republican government taking care of its big business cronies while the general population struggles.

    1. Tony,

      You need to ask for a 1099-G which should be available for a free download on the unemployment website. Please visit the website and look out for the “download” option on the homepage. If you’re unable to find it, please call the Claims Center.

  2. Hi … My question is, Which state do I apply for my Unemployment Benefits? The company is in Indiana, but I live in Maryland. I was a truck driver, just coming out of the Hospital.

      1. I have questions or concerns about my unemployment I haven’t received any and he’s been hard I have no job I just been trying to talk to the agent on number

        1. Juante,

          I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals

  3. I filed a claim and have a return work date but I put I was searching for work on the claim and they denied it can I change the answer still?

    1. William,

      Please call the Claims Center and speak to a representative for further instructions. I am not sure if you can go back and change.

  4. Received a severance package from my work – I was not ready to leave – after the 6 months when the package runs out and if I have not found a job. Will I be available for unemployment for Indiana

  5. Can you file for unemployment if you work full time but have recently not been getting all of your hours. Example worked 22 hours regular full time hours 37.5, have been getting called off due to not having enough patients at our hospital. I have also used all of my paid time off as well.

  6. I am trying to get my 2011 and 2012 1099 statement that shows my unemployment for those two years. What is the best way to get that?

    1. I am not sure if you can have immediate access to the documents from the past.

      Please call the Unemployment Office for further details.

      1. My name is Rhonda Peconge. Amber Smith called me at 1:05 on Oct 21. She left me a message to get in touch by Oct 23rd at 1:15. I have called her 5 times ar 317-234-0750 and left a message every time. No at 10:14 on the 23rd my time is running out. Please respond

        1. Rhonda,

          Please note this is a private forum and we do not have connection with the Unemployment authorities. Please call the Claims Center for immediate help.

  7. I have moved to another State. How do I get my information so I can have my taxs done? I need my w2s when I was on unemployment. Thanks, Tom

  8. Hi I filed a claim in August and faxed back in other information requested and still have not heard. i can not seem to reach anyone to see what the status is. Thank you for your help.

  9. I have been trying to file a claim, but am having difficulty downloading the information to read before filing

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