FileUnemployment

Kansas Unemployment Phone Numbers

Updated : June 19th, 2019

Use the following numbers to contact the unemployment office. Please be prepared to wait for longer times if filing or claiming weekly benefits by phone.

UI Benefits

(785) 291-6100

Unemployment Contact Center

Kansas City (913) 596-3500
Topeka (785) 575-1460
Wichita (316) 383-9947
Toll-Free (800) 292-6333

Monday through Friday, 8:00 a.m. to 4:15 p.m.
Except on State holidays

Weekly Claims

Kansas City Area (913) 287-6913
Topeka Area (785) 296-4337
Wichita Area (316) 269-0633

No toll free number to file weekly claims.

UI Appeals

(785) 296-1800

  1. I work full-time at a job (approximately 35 hours a week). The employer has told us they are closing business. I also work part-time at another job around 15 hours a week. Would I be eligible for unemployment?

    1. I was working at modern maintance and the fired me. Jule 10 2019 they said i tried to time in from home because i stayed hom that day. And i didnt i guess this number that was on my bage that looks like a phone numbe r we was trying to reach Are supervisor to .so i diealed. That i thought was a phone # and some recording came on i coulnt real. Hear it . so the next day thats when a lady. Called to ask me y i did that. so i said it was a mistake that i didnt no even no. That was a time in # because we dont even use r pages at all we us a phone that is left on count for all of us to use and i didnt even no we could use r badge to time in never since i been there 7 and half month we never even used our badge they didnt even ever tell us that our badges could time in so it was news to me

      1. Kimberly,

        If you were fired due to involuntary reasons, please consider claiming UI benefits until you find a replacement job. Make sure to keep supporting documents handy in case of a dispute.

  2. I had my scheduled phone interview and I thought it was odd that the only thing they said was it was just a curtesy call and they had no further questions. Since that I noticed my check your claim status said, no payment issued denied benefits explanation of determination has been mailed… so that means I was denied right?

  3. I am trying to do my weekly claim through the automated system and they are trying to send me to a Rep. What do you think is going on?

  4. I filed my claim July 5 had a interview August 1 said it would take 5 to 10 days for a decision waited 10 called back said call back in 2 days waited 2 days called back said they sent a e mail give them 7 days waited 7 days called today nobody knows what’s wrong and can’t transfer me to someone who can help have no idea what to do next

  5. I had a scheduled phone call for today and I could not get to the phone quick enough. I did not get an option to get a call back. I would like a call back is it possible?

    1. Bryna,

      Since this is a private forum, we would not be able to communicate with the authorities. They may have left a number for you to call back or they might call you back as well if they left a message.

  6. I have had all kinds of trouble with trying to submit documents to the contact center, to the point my claim was denied. I went through an appeals hearing and the decision was that I do qualify for unemployment benefits, back-dated to Oct 9th. I have tried to get ahold of the contact center to find out why the claim status is still showing that I am only being paid for one week, but the hold time has been excessive and the system hangs up on me. I filed weekly claims over the phone, waited for the system to confirm the success, and yet those weeks are showing that no weekly claim was filed. Who do I contact when there is no way to get ahold of the contact center? This process has a lot of kinks, and unfortunately it is the taxpayer who gets the short end of the stick. My unemployment claim was simple and straightforward–the employer approved it because I had a reduction of force layoff. I filed everything in a timely manner and yet, due to issues with KDOL’s system, I have never received a payment although I’ve been unemployed since Oct 2, 2016. Now, even after a successful appeal, the system still shows a rejection of payment. It’s sad that nobody seems to care enough to resolve the issues.

    1. I can understand your frustration. Phone service can go awry at times.

      Please explore the option of visiting an Unemployment Office in the vicinity to sort out issues, Face to Face.

  7. Hello,
    the company i was employed with is closed. I am planning to file for unemployment. I have been offered a job at 10 hours a week. If i take this job may i still get unemployment benefits and if so how much will be reduced?

  8. I am in the middle of a mess! Kansas is crooked. They have came up with every reason to deny my payment and the couple I was actually received they want back. I am part of their reemployment service and have done EVERYTHING they have asked of me including driving 60 miles each way 3 times in 1 week to the workforce center but still every week I get disqualified so I call the contact center and they straight lie to you and say that I will receive the payments but yet still denied. I can’t keep driving to the workforce center much longer since this has gone on since feb and I have only got 3 payments and they want 2 back!! Yes I have filled appeals out the wazoo but nothing ever happens. They would rather we all are homeless and starve so we can’t even file. I lost my job thru no fault of my own and have done everything asked still nothing.

    1. Todd,

      I can understand your frustration. Please keep calm and make sure all supporting documents are produced for review during the hearing.

      Best Wishes

  9. I do not see anywhere in the KS online weekly questions that allows you to address my issue. I can work but have had lifting, sitting and standing restrictions since 2001. At that time I was encouraged to get disability but I refused to do so. So, I can work but can’t find any jobs yet that meet that criteria. I had to leave my professional career for this reason.

  10. I am coming to the end of a contract in wichita and I am eligible for unemployment. My question is can they deny it because they wanted to make an offer and I told them I was only staying the duration of the contract. No official offer has ever been presented.

    1. Contract employees are generally not eligible to receive Unemployment Insurance.

      Please check further with the labor authorities in your state by calling them.

  11. I was wondering, my son has been working at the same job since last year. For the past few months his employer due to money difficulties of his own has begun subtracting from all his employees paychecks. My son has been working hours that he is not getting paid for. Twice now he went to the bank to cash his check and was told there was insufficient funds. My question is, if he leaves his job because of this can he collect unemployment? His employer is expecting him and his other employees to work for free till he can afford to pay them.

    1. Generally, voluntary resignation is not considered. However, there can be exception such as your son’s.

      Please ask him to call the labor authorities in your state and apply accordingly.

  12. I was wondering, my son has been working at the same job since last year. For the past few months his employer due to money difficulties of his own has begun subtracting from all his employees paychecks. My son has been working hours that he is not getting paid for. Twice now he went to the bank to cash his check and was told there was insufficient funds. My question is, if he leaves his job because of this can be collect unemployment? His employer is expecting him and his other employees to work for free till he can afford to pay them.

    1. Well, if your son quits voluntarily, he will not qualify.

      However, there will be exceptions. Please ask him to contact the labor authorities in the state and apply accordingly.

  13. I have a determination letter from the state of Kansas saying I am eligible to receive weekly benefits. It was from the end of last October and they have not sent any benefits. I have called repeatedly and kept on hold for a min of 2 hours to over 4 hours each time to be told it is an “IT” problem and they are not able to help. I have been told by the Kansas Workforce center that the state is not paying out benefits to anyone that filed from Oct 1, 2013. There are no phone numbers to the IT, I’ve written several letters, I do not get a response! I need some help! Is this legal???? for a state NOT to pay out benefits?

    1. I am not aware of any information where Kansas is not paying out any benefits.See if you can check status online for updates or you may even consider visiting any of the offices in your city/town.

      1. Adrian,
        Thank you for your reply. Kansas does not have any offices which you can go in person. They only have call centers which do not all anyone to visit. I’m at a loss, I’ve scoured for email address etc., to address my problem but have not had any luck. I have a mortgage to pay, and no income for 3 months is insane! Any further ideas would be greatly appreciated!

  14. Hello I was laid off from LeaderOne Financail Corp, 11020 King Street, Overland Park KS 66210 on 1/15/14. I live in Missouri, do I file an unemployment claim with Kansas or Missouri?

  15. I called in last week because I have not received my weekly claims for unemployment yet and I should have 2 claims. The first is for the week ending Oct 26 and the other for Nov 2nd. I was told they sent the funds to Citi who then sends out the credit card. I still haven’t received ANYTHING. Can someone please help me find where my claim is? I was told last week when I called that I should have received it in the mail last week. I need to get this resolved as quickly as possible. Thanks

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