Max. Weekly Benefit Amount
Max. Weeks of Benefits
Current Jobless Rate
Max Weekly Benefit Amount
Max Weeks of benefits
Current Jobless rate

Updated : April 7th, 2022

Kentucky Unemployment Benefits

The Unemployment Insurance (UI) in Kentucky is issued to those who have lost their jobs for no cause or no fault of the employee. The unemployment insurance helps such individuals by providing them financial assistance until they find another career opportunity.

This page will discuss how to file for unemployment benefits in Kentucky, eligibility criteria, and other factors you will need to know about Unemployment Insurance in Kentucky.

Eligibility To Apply for UI Benefits in Kentucky

To receive Kentucky unemployment benefits, you should meet three eligibility criteria- monetary benefits, job separation, and maintaining eligibility throughout the benefit period.

Monetary Eligibility

You must have sufficient wages in the base period. As per Kentucky’s laws, the first four of the five completed quarters are identified as the base period.

You must have worked for more than one year to be eligible for Unemployment Insurance and must have earned a minimum of $1500 during the base period to earn the monetary qualification.

The total wages earned during the base period will also influence how much maximum benefit amount and weekly benefit amount you may receive. The minimum weekly benefits claimants will receive in Kentucky is $39, and the maximum amount one may earn is $552.

The claimants are also mandated to serve the Waiting Week if they become eligible for Unemployment Insurance. The waiting week is the first benefit week, for which the claimants will request weekly benefits. You, however, will not receive a benefit amount during the waiting week.

Find out more about eligibility requirements

Job Separation

You must prove to the Kentucky Career Center (KCC) that you did not lose your previous job due to your fault. The following are some of the reasons that will result in denial of qualification for UI benefits if:

  • You were fired from your previous employment due to misconduct
  • You resigned from your previous job due to a lack of interest in work
  • You quit the job from your previous organization with no attributable cause attached
  • You were involved in any illegal or illegitimate activities in your previous organizations
  • You were fired from your previous organization due to a prolonged medical illness that will affect your prospects of employment in the future as well

The reason you provide to the department for your job separation will be verified by the concerned officials. The department will also consult your previous employers to verify if the reason for the job separation given by you is supported by your previous employer.

Eligibility Calculator

Eligibility requirements – overview

Maintaining Eligibility

You will gain eligibility for UI benefits once you establish your monetary eligibility and your eligibility for job-separation criteria. You must, however, follow all the rules and regulations to remain eligible for UI benefits throughout the benefit period.

To maintain the eligibility for unemployment benefits in Kentucky, you must meet the following expectations:

  • You must be able to work throughout the benefit period. You must not be facing any medical challenges to work during the benefit period
  • You must be available to work at all times. You must not be on a break or vacation when you apply for benefits
  • You must be looking actively for employment opportunities throughout the benefit period
  • You must not reject any job opportunities offered to you at any point during the benefit period
  • You must explain in detail your work search efforts while completing your online eligibility review
  • You must have contacted a minimum of three prospective employers each week

Find out on job search requirements

How To Apply For UI Benefits in Kentucky?

You can apply for UI benefits in Kentucky through the online portal or by placing a phone call to KCC. Before applying for benefits, you must make sure that you hold the following documents:

To apply for benefits, you may opt for one of the following options:


The preferred mode to apply for benefits in Kentucky is by the online portal. You may log in to and apply on the Internet Claims System from Monday to Friday- 7:00 AM to 7:00 PM, and on Sunday- 10:00 AM to 9:00 PM Eastern Time.
You can also make use of the following services using the online portal:

  • File unemployment claim
  • Request bi-weekly continued unemployment claim (benefit payment)
  • Complete your eligibility review
  • Reset your PIN
  • Change payment method
  • Change mailing address
  • Change email address


If you are unable to submit your application online, you may reach the KCC call center by placing a call. Reach the KCC call center on 502-875-0442. If in the event you are unable to complete your bi-weekly continued unemployment claim, reach out to KCC Voice Response Unit on 877-369-5984 for assistance.

Note – If you face any trouble while applying for benefits or have any queries, you can visit the Kentucky unemployment office or call customer service for assistance.

Learn how to claim weekly benefits

UI Benefit Amount

The Unemployment Insurance Benefits Calculator will assist you in figuring out the approximate UI Benefits amount that you may receive in the state of Kentucky.

Benefits Calculator

Use the calculator to find out how much weekly benefits you may approximately earn in the state of Kentucky.

Unemployment Benefits Calculator
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Unemployment Benefits Calculator
State: Kentucky
Number of Dependents: 0

How much did you earn in each of these quarters?

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Calculating your Benefits Amount ...
Disclaimer: The estimates are good in faith and accuracy is not guaranteed. We are not liable for any loss and damages caused by using the tools on our website. This calculator is here to assist you in evaluating what you might obtain if you are entitled to receive benefits. We make no promises that the sum you receive will be equal to what the calculator illustrates.

Know more about the Benefits Calculator

Things To Know After Filing An Application

You are obligated to be informed about various rules and regulations applied to the UI benefits program. Claimants will have to face the consequences of non-adherence with any rules brought to the notice of KCC.

You should also know about all the opportunities provided by the KCC to help claimants so that they become more competent in the job market.

How Do I Get Paid?

There are two ways the Kentucky Office of Unemployment Insurance (KOUI) issues your unemployment benefit payments: direct deposit and debit card. Note, however, that no matter which option you select, your very first unemployment benefit payment will be issued in paper check form. You can always change the method used to issue payments by logging on to the portal where you file claims. However, the default method is via debit card.

If you want to set up the direct deposit, you will need to input information like your bank account number and routing number. You do not need to provide a driver’s license number as you do in some states, which makes the direct deposit option more accessible for Kentucky residents.

Direct deposit is free, secure, and timely. Please note that UI customer service can help you set the direct deposit up over the phone and answer questions about troubleshooting it, but they cannot see your account and routing number for security reasons.

The other option is to receive payments on a UI debit card, which is the ReliaCard issued by U.S. Bank (this card is used in several states). This method replaces the paper check option which was available until June 15, 2021.

The ReliaCard is not a credit card, but it is a debit card that can be used to make payments anywhere a VISA would be accepted, along with taking out cash from an ATM or through a bank teller. You need to file a claim for unemployment benefits on a bi-weekly basis to get paid, whether you’re getting direct deposit or using a ReliaCard.

The KOUI cannot guarantee back pay for weeks that you’ve missed, although there is the possibility of obtaining said funds by calling 502-564-2900 or emailing [email protected]. Your best bet for collecting weekly benefits is to make sure you are filing your bi-weekly claims on time in the portal.

How Much Money Will I Get?

The exact amount you receive will depend on how much money you made in your previous work, but the maximum amount receivable is generally $522. At the very least you will receive $39 for 26 weeks. You may have received unemployment for a longer period due to the pandemic.

Overpayments and Fraud

The issue of overpayments is taken very seriously in Kentucky by taking serious actions to collect overpaid funds.

Non-Fraud Overpayment

There are ways and means in which you may receive an overpayment without your knowledge. You are mandated to pay back the excessive amount received to the department as soon as they receive a letter from the KCC informing them about the overpayment.

Some of the common reasons resulting in the occurrence of non-fraud overpayments are:

  • Overturning of appeals by the court judgments concerning UI benefit amount. You would be mandated to repay the excessive amount received if the court decides against your appeal
  • You have given any wrong information or the omitted crucial information because of an oversight

You must repay if any excess amount is received but may not be subjected to the penalties for non-fraud overpayments.

If you receive a notice to repay the excessive amount, you may pay the amount by logging in to Or call 502-564-2387 to reach the Overpayments of Benefits department to come up with your repayment plans.


A fraud overpayment occurs when you intentionally deceive the KCC by either withholding or forging crucial information to get the UI benefits. The state considers overpayment fraud as an offense, and it may lead to the prosecution of the claimant in court.

Some of the common examples of fraud overpayments are:

  • Claimant fails to report weekly earnings
  • Claimant fails to report earnings from part-time employment
  • Claimant fails to report any income or expected income such as holiday pay, bonuses, severance pay, tips, commissions, military retirement pay, etc
  • Claimant forges the weekly work search reports
  • Claimant withholds, forges, or willfully misinforms information about the wages earned during the base period

If you have been found guilty of fraud, you will have to pay the excessive amount back. You will be ineligible to receive future UI benefits until the dues are clear. The KCC will also levy the following penalties if you are guilty of fraud:

  • You will get disqualified from receiving UI benefits for up to 52 weeks
  • A penalty of 15 percent must be paid on all overpayments
  • You will be charged 1.5 percent of monthly interest on the principal amount
  • A lien will be filed against you, and it will not be released until the whole debt is paid
  • If you fail to repay the excessive amount, your state and federal income tax refunds will intercept as an offset towards your overpayment dues
  • You may be prosecuted by the court of law

Benefits Extension

The state offers benefits extension if there is an economic downturn or the unemployment rate is too high. Visit KCC to know more about benefits extension in Kentucky.

Job Training Assistance

The state of Kentucky provides ample opportunities to improve their skill set for better employment opportunities.

Some of the training programs provided:

Workforce Innovation and Opportunity Act WIOA: The WIOA is a federally funded training program that provides various services such as on-the-job training, apprenticeships, worker training, and individual training account.

Under WIOA, various training programs are offered to people with various needs, and therefore the eligibility criteria vary as per the nature of the respective training programs. Some programs are designed for individuals between 14-21 years old, while some are designed for people who are 21 years and above.

Various training providers in the state of Kentucky can be found in the listing published in

Trade Adjustment Assistance (TAA): Those who have lost their jobs due to foreign trade or outsourcing are eligible for TAA. This program is designed to help individuals gain competence and get back to work.

To avail of this service, a petition must be written to the U.S. Department of Labor’s Division of Trade Adjustment Assistance to seek certification under ‘workers affected by foreign trade’. If the petition is certified, then workers must apply for TAA services through their local Kentucky Career Center office.

Federal Pell Grants: Individuals who have enrolled for a bachelor’s degree or a training program are eligible for the Federal Pell Grants financial aid. The process of applying for this financial aid is simple, and it is also accepted in nearly all community colleges and universities. Contact your local KCC to find out more about the procedure to apply.

More Kentucky Benefits

Kentucky Disability

If the nature of your unemployment is long-term due to injury or illness, you may be eligible for Kentucky disability benefits. These SSDI payments (Social Security Disability Payments) require recipients to apply and have their disability vetted by the DDS (Department of Disability Services) to determine that it does indeed prevent gainful employment.

The application process for SSDI has long wait times and many claims require appeals, so it is often a good idea to solicit legal help for your claim. A disability lawyer cannot charge more than 25% of your disability back pay or $6,000 (whichever amount is lower), so hiring legal counsel may well be worth it.

Kentucky Medicaid

There is also Kentucky Medicaid for low-income individuals and those who are pregnant, disabled, or taking care of dependents. Whether or not your household can fall into the low-income category is determined by a table of gross wages before taxes. For example, a family of 5 can make no more than $41,284 per year. Thanks to the ACA Medicaid Expansion in Kentucky, low-income people without disabilities, dependents, or a pregnancy might also qualify for Medicaid.

Know more job training opportunities in KY

Questions & Answers

  1. I have qualified for UI and submitted 3 times now for payments and haven’t received a single one. It continues to say my claim is “in fact finding.” I have called every day, even let it ring for 5 hours one day, and no one answers. I have a phone appt in almost two weeks (first available) but I’m not sure what to do until then with no money coming in.

    1. Dear Kristi,

      This site has languished and I am just now getting to your question. Can you please respond about whether you ever received benefits?



  2. Claim open since March 2021. Approved for 4200 of benefits. Still have yet to get a single payment, what’s the deal? Have been completing the eligibility form every 2 weeks yet nothing. Tons of unanswered emails. Can’t get a call back. What do I do?

    1. Desmond,

      We understand your situation. There will be a delay considering the pendency. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).

    2. I was claiming benefits like normal then in May I would request my benefits like always and the check amount was $0 even though I still have$8000 in my account I finally got a appointment for next week

  3. I qualified for unemployment and money is in my account. I have submitted claim since June 26, 2021. No payments have been deposited in my bank account. I finally got a phone appointment. Spoke with a representative and she had to forward my information to a claims associate and said could take up to 4 weeks. It’s been 5 weeks and nothing resolved. I need assistance and the money that has been approved. I’ve tried to schedule an in person appointment and no appointments available at my center. Please help.

    1. Tori,

      There will be a delay due to the pendency. Please continue to follow up regularly or consider the option of visiting an office in the vicinity if safe and feasible (you might need an appointment, please check the official website.

  4. What kind of card do they use now to get your benefits if you don’t have bank account? Is it still Bank of America or has it changed? My brother in law was mailed a card that is supposed to be used for his unemployment but it is a NetSpend they do that?

    1. Crystal,

      We’re not sure about the bank changes. Please call the Unemployment Office to discuss with a representative.

  5. I work and live in Alabama but the company’s home office is in Kentucky. I was told that I would have to file through Kentucky instead of Alabama, is this true?

    1. Michael,

      That is correct. Please consider filing from the state where your employment was based since your employer would have paid taxes into Kentucky.

  6. I called in my 1st unemployment this past Sunday. When will I receive my 1st payment? My waiting week should end today if i’m correct. I will have to call in my 2nd claim tomorrow. Weeks ago I received my debit card and the amount I would be getting each week. Just curious, After the waiting week is over when the will the 1st payment be on the debit card?

      1. Hi Jeff. I was just following since I’m new to this. So there is a waiting week? I made my first call this past Wednesday, the 22nd. So I shouldn’t see anything until this Wednesday, the 29th, at the earliest? Thank you!

        1. Jamie,

          You should have your payment anytime after the “Waiting Week”. If you don’t see the monies, please follow up/check the status online.

      2. i did the same thing as the previous poster just said, and my first deposit was for 0.00. what can i do? i am frustrated and there is no one help.

    1. I have a quick question before I post my story. Does anyone know how to reset our orginal email address Because I can sign in my ss# and my 8 digit pin but since my phone broke and I can no longer access Orginal email so the code they send to that email, so I can get into the portal ,I Ve been stuck
      Does anyone know how to update that?

  7. I can’t even sign up it’s telling me I have a password and an eight digit number that I have no idea that I have.

  8. How am I able to verify unemployment, conducting an out of state inquiry for an individual. I have tried every phone number possible.

  9. If you retire from one job then get another job only to be put off for a medical reason and can’t return until you get medically cleared which is going to take awhile. Are you eligible for unemployment?

    1. I’ve been back to work for 12 months now lay off for 2 weeks filed just fine I’m told I have a over payment of $300. Is this going to hold up my deposit… I need to contact a tear 3 employee for help and get someone on the phone that’s tear 1 and can’t help..

  10. I need a payoff of a notice of recoupment lien filed in Hopkins County.

    Is there anyone to answer the phone? I’ve tried every number on the websites.

    1. Sandra,

      The phone lines will perhaps be busy for long. Please see if you can help yourself online (department’s website).

  11. Whats it going to take to get unemployment to answer the phone. I started my claim back Oct4th,2020. Their was for of us at my work. My work sent all the paperwork in. The crazy thing is they actually have been paying 1 out of the 4 of us, but us other 3 cant get any answers or replys out of them. It would be nice to get some help. Both my water and electricity is over 1000$ each.

      1. Same here oct 18 2020 under investigation and now fact finding not 1 dime paid cant reach anyone

  12. Does anyone know if you downloading your 1099 G what the protected password would be to download it so you can file taxes?

  13. I cannot request my bi-weekly checks because it says I have an eligibility review. I have repeatedly followed instructions but do cannot reach the page after accessing my claim I originally filed. The page does not exist that is displayed in the example. Where do I fill out an online eligibility review on a preexisting claim?

  14. anyone no who i would have to contact for fraud someone went into my claim and started another which stop the one i had going which means i have a waiting period i cannot afford that i live in ky i dont no why they would do that any suggestions

  15. I received a letter stating how much I was going to receive each month , but I have not gotten a check to go in the bank for three weeks . What do I need to do?

  16. What box do you check when filing a claim and need to report severance pay but not listed as an option in drop down list

  17. I have questions because I work freelance… I can’t get any answers whatsoever because no one will answer the phone or it’s busy for weeks! Very “professional” system KY has set up.

    1. I filed a claim for unemployment on April 12 … And I still haven’t heard or received anything…it’s says under investigation…I need help or something…to get this issued solved…

      1. Shaun,

        There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  18. My office is being shut down due to the Corona Virus. Will I be eligible for unemployment while they are shut down ?

    1. We are sorry to hear about your difficulties. There is a huge shortage of staff across all unemployment offices due to a massive surge in UI applications. We advise against calling or visiting the office, as you may not get a response. Your state has activated the ‘emergency funding’ program authorized by the federal government. We recommend you to apply for UI benefits online. For more information, please visit your state’s official website.

      1. I can’t find where I need to go to on the UE website to be able to download my 1099-G form for this past year.

  19. I’m having trouble finding out if I can draw unemployment,can someone please help,I’ve log on the site but I’m getting no where

      1. Sam I drew ui the year of 2020 due to covid,I went to work February 22 2021, worked until middle of April, I was standing on my feet for long hour and my legs swelled really bad. I was driving over 70 miles every day, they kept changing my hours of work until I was unable to work the shifts they gave me. So I called my employer and told them I quit. I got another job in July 14 2021 I worked 5.75 hours and my legs hurt so bad. I have blockages in both legs and need surgery. But when my surgery is over and ive recoup I plan on going back to work if at all possible. Plan on going to Vic Rehap to see if they can find me something for people with a disability. But in the mean time is there any way I can draw a hardship unemployment. I revived 2 letters from employment office stating I had 11,000 that could draw off of if eligible. They scheduled me an appointment for in person ui. Then canceled it and I don’t know why. Could some one please tell me something one way or another. Thank You and please

        1. Dorothy,

          Please follow up with the Unemployment Office to find out the reason. If they deny, you can always ask for an adjudicator.

    1. My company shut down at Christmas for 2 weeks I was told I could get unemployment for those weeks So I filed and got approved I was told what days to call in and make my claim So I did so Now the automated system is saying I got credit but no check was issued Why not?

  20. I have been receiving my biweekly benifit for 10 weeks and I have maintained compliance, however 4 weeks ago my benifit ceased without notice, I was informed that my claim had expired however I had only drawn for 10 weeks.

    1. Billy,

      If you think you received fewer weeks that what you were approved for, you can contact the Unemployment Office for clarification.

  21. There is nowhere to list severance pay when I am filing for biweekly benefits There are several income options but nothing saying severance or resembling severance. How do I report it?
    I keep seeing on the internet that KENTUCKY doesn’t count severance against your UEI

  22. I have been let go from my present job. I am receiving a severance package from my employer for 24 weeks paid out biweekly. There is a portion of of my voluntary release and separation agreement that says I will not file or initiate any other complaints claims or charges. In the kentucky of kentucky is an employer permitted to negate a separation agreement for severance if you file unemployment benefits?

      1. Good morning, for more than two months I have been claiming unemployment and they have not deposited anything for me yet, I need the money I cannot work for the covid 19, I have a two-month-old baby and I have no one to take care of him, I have no entry of money and I can no longer pay my bills. Please review my case. Thank you.

        1. Tania,

          This is a private forum and we do not have access to your claim file. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      1. Your comment said “Please wait until the severance payout ends. You can apply towards the end of it.” What if it is a 1 time pay out that is equal to 6 weeks pay. When are you allowed to apply for benefits?

        1. Michelle,

          If the payout is a lump sum and there are no further payments in the pipeline, please go ahead and consider applying for UI benefits.

    1. I received 6 weeks severance paid out in regular bi weekly payroll payments. I qualified for unemployment before my severance expires. So I would at least try. Just be honest with your answers.

  23. After receiving 26 weeks of unemployment, I believe you can file an additional claim if you still have not found a full time job, right? If you are able to find contract or prn work, would you be ineligible to restart unemployment through an additional claim?

    1. Krista,

      As much as I am aware, this situation does not help much. Please call the Unemployment Office for help.

  24. I work as a teacher aid and I am off on summers. I also work for a Medicaid home and community-based waiver program, which is excludable income (irs notice 2014-7 § 131.) so in summer I collect when I am off from the teacher aid job. Kentucky unemployment is trying to say it is fraud that I didn’t turn in the income from the waiver program. but, the Irs states that I do not turn in those wages. Any thoughts on my situation?? Thanks, Misty

    1. Misty,
      Income from Medicaid Programs such as Michelle P. Waiver via the Consumer Directed Option is tax-exempt. That said, it’s something NOT widely known and specifics are often confusing among those who are aware. For example, I believe the tax exemption is only applicable for those residing in the same home or even parents…..which conversely efforts are being made to prevent.
      Unless you get a diligent and well-informed staff person, your best route would be getting clarification from Revenue (KY) or the IRS.
      Good Luck….

  25. I have filed for unemployment for ky. my job closed down this month but they are doing a base period from jan 1st 2018 to dec 2018. since i didnt start work there untill march my income for last year isnt what i actually been making. i have made almost the same amount this year since jan than i did all year last year. so my question is “how can i file for an exception to base my unemployment for the last 12 months of work rather than the 12 months of last year?

    1. Amanda,

      The alternate base period you’re probably talking about is only applicable in cases where there is not enough earning during the actual base period. Please call the Unemployment Office for more.

  26. Hello,

    I have a question regarding meeting the qualifications for drawing unemployment. I am currently working as a maintenance coordinator. I am on salary, and I work from 8am to 5pm. I was approached by my boss yesterday, and he told me that I will have to start working from 7am to 4pm. This is not what I agreed to. I took an 8-5 job, because that is what works for me. I am a single parent, and I do not have anyone to watch my son in the mornings. I told my boss that I cannot work from 7-4, and he told me that I will have to. My question is, since they changed the times to something that does not work for me, and if they fire me because of this, would I be eligible for unemployment?

    1. Chris,

      This is a tricky situation. Your eligibility depends on thorough scrutiny. Before making a decision on your employment, please call the Unemployment Office.

  27. I filed in February everything was approved and even got the breakdown for payments but still haven’t received any payments

    1. Geoffrey,

      Please chase the Claims Center for an update on payment status. Make sure to chase at regular intervals until payments normalise.

  28. My company is shutting down, I was just curious, my 6th month mark being employed with them is 5 days before we’re being laid off, will I be eligible for unployment

    1. Ash,

      To claim UI benefits, employment/earnings from the last 4-5 calendar quarters is considered. Please use the “Base Period” calculator.

    2. Hello.
      My appeal telephone hearing was this morning. The employer failed to phone in for participation.
      Is it likely that the decision will be in my favor without their participation?

    1. Michaela,

      Any type of income will have a bearing. Please call the Unemployment Office to report the withdrawal and to learn its impact on your weekly claim amount.

  29. What do I do if someone i know is abusing their unemployment? They have a full time and part time job. They are paid under the table, so they can continue collecting benefits.

  30. I am currently receiving UI benefits after retiring from the military. I have yet to receive any of my retirement or VA payments so answering the certification questions have been easy. Soon I will start receiving both. When I do, how do I answer the question about increases to an annuity or retirement. I presume I need to say yes to the retirement question and enter the amount received. What category is VA compensation? It is not an annuity nor a retirement.

    1. Chris,

      To get precise answers to all your questions regarding the additional payments, please speak to a member of the Claims Center. You may call them on the telephone line.

  31. I worked in Illinois for 6 weeks and left that job to work in Kentucky for 2018. Can I claim in Illinois or Kentucky, I live in Illinois and I am back home waiting on work.

      1. Richard,

        1099-G be available for download on the Unemployment Office website. If not, please call the Claims Center for help.

  32. In the past I had been receiving my UI check but I made the mistake of forgetting to file a few times and I still haven’t received anything for quite a while now, I’m trying to get a hold of someone in the office but every time I get someone on the line it drops the call or the lines are busy. I have been calling 502-564-2900, is there another number that I could call?

    1. Ricky,

      If you can prove that you got fired due to involuntary reasons in case of a dispute, please consider applying until you find employment.

    2. Would signing up for school, most of which is online classes, make me ineligible for benefits? I’m going to only have one class in person, a night class, and that schedule could be switched for work.

  33. My position is being eliminated due to headcount reduction. I will receive a severance package but have not been told what it will be. How will this effect applying for unemployment benefits?

    1. I went thru the basically the same thing, the severance package did not affect my unemployment. go ahead and file your claim immediately upon being laid off and report the severance package as severance pay . it will not affect your claim.

  34. My position was cut at my job here in Kentucky. If I move to Texas can I still receive unemployment?

    1. Donald,

      You should be able to receive Unemployment Compensation without any hassles. Please call the Claims Center for details.

  35. I will be laid off for 6 weeks due to retooling at the Louisville Assembly plant. the dates will be June 18- Aug 7th , 2018. When can I apply for benefits? I also received benefits when they shutdown during christmas

    1. Marlene,

      Temporary off from work does not generally qualify. Please call the Unemployment Office for clarification.

    2. Marlene:
      I do believe you CAN apply for unemployment when temporarily laid off. As long as you are able to work while being laid off, you did look for work and you have the funds in your UI to cover it.

  36. Hello and thank you for the opportunity to communicate. My last day of employment was April 18, 2018. Later I spoke to a representative at the unemployment office and she said she would follow up with me. I called back and was told they needed 10 weeks of employment from my previous employer and to fax it to 502-564-0065 with the contact person Ginny @ 1:21 today 5-14-2018. I faxed 19 pgs. and tried to call back to the 502-564-2900 and the line was busy most of the afternoon.Just wanted to make sure they received them all on their side and follow up with them.

    1. Lynne,

      Please note this is a private forum and we do not have access to your claims file. Please contact the Claims Center on the official phone numbers.

      1. I was trying to gain some clarification. I am currently receiving KY benefits from unemployment however working a part-time job that I was offered. I know they take 80% away from my unemployment because I am working. The question I am wondering is at what point would they terminate my benefits all together with unemployment. If I am only working a few hours at a contract job if I were to work more hours would I be disqualified from unemployment if I had one week where I worked 15 hours or would that just disqualify me for that week thanks for your assistance?

  37. When I try to log on to film a claim it says my pin is wrong. When I click forgot password, it says I’m not in the system. When I try to register as a new user it says I’m already in the system. The page that you point people to that you say allows you to reset your pin doesn’t give you that option!

    1. Jodi,

      Please call the Claims Center and look up for PIN reset option. If required, speak to a representative for further instructions.

  38. My daughter has been trying to file a claim for about 3 weeks now and keeps hitting a brick wall. The system says she has a pin number, but she doesn’t. When she calls, no one answers the phone. PLEASE HELP! She is in need of this unemployment insurance money. She needs someone to reset her pin number that she doesn’t have and see if someone is using her social.

    Thank you!

    1. I call my check in on past Sunday and it said my was 0.i haven’t requested a check seen I when back to work on April 18,2019.I looked at my account summary and somebody has been getting my money. From April 22,2019 to September 16,2019.What do I need to do?

  39. I found out my department is being laid off 3/31. The way I’m understanding it, the base period would be 1/01/17 to 12/31/17. Issue is I was on unpaid maternity leave for 7 weeks during this time and it will affect my eligible amount. It was during my last quarter. Is there anything that can be done about this? I have worked with no gaps between jobs for 14 years.

  40. I am doing my student teaching this spring semester in order to graduate in May with my Bachelor’s in Elementary Education. I anticipate having a teaching position in July once I have my degree and apply for local schools. However, my current employer does not offer any suitable part time hours to accommodate my 7am-3:30pm school schedule. I have used all of my vacation hours to extent my employment, however I still have an excessive amount of absenteeism due to my obligations through my university. I am expected to be fired due to this attendance issue. Do I qualify for unemployment for the few months until my May graduation?

  41. I was given a date my position is being done away with after 16 years due to restructuring. If I apply for jobs within company and am offered one paying lower wages and don’t accept will that effect eligibility for unemployment?

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